Vodafone: The Network With 4G Entertainment & Vodafone Red Plans

Vodafone is the UK’s third largest network. They offer both 3G & 4G services with the Vodafone Red 4G plans including free entertainment.

vodafoneVodafone is one of the UK’s oldest mobile networks. Founded in 1984, the name Vodafone was an amalgamation of the words voice, data and fone. As of 2016, Vodafone has 18 million customers in the UK. It’s the third largest network by number of customers (the largest is EE, followed by O2).

Vodafone’s flagship offering is the Vodafone Red plan. It’s available in a choice of either 3G or 4G versions. Notably, the 4G Vodafone Red plans include a free entertainment package. Customers can choose either a Spotify Premium subscription (4G Music) or access to Sky Sports Mobile TV (4G Sports). In this section, read more about Vodafone’s tariff offerings.

Your Comments

We'd love to hear your thoughts and any questions you may have. So far, we've received 4 comments from readers. You can add your own comment here.

  1. jackie said:

    My son has a £9 a month contract which has been going several months.

    This month he has a bill for £250 for sending too many long text. This is taking advantage of children – not playing fair.

    I want to escalate this. Being offered a goodwill £10 off the bill and then having the operator say “It was a pleasure chatting with you!” (was he actually in the conversation or do operators say that after all calls – it was not a pleasure on my part and for him to say that shows a complete lack of respect for me).

    How to I escalate this – a £250 charge on a child’s phone is not blatantly taking advantage of those too young to know better.

    How do I escalate this!

    1. Ken Lo
      Ken replied:

      Hi Jackie,
      Sorry to hear about the surprise bill from Vodafone. You can escalate the issue by making a formal complaint. Vodafone should then assign a person to manage your complaint.
      Best of luck,
      Ken

  2. Paul Chettle said:

    1 have just bought a Nokia Lumia 520 and its eating air time its using over £2 aday with the phone switched off and no calls having been made.any ideas.

    1. Ken Lo
      Ken replied:

      Hi Paul,
      Thanks for your comment. If your handset is switched off, my guess is there might be some subscription-based services active on your account (e.g. do you receive ringtones or any other premium rate text messages?) If you’re not sure what’s causing the charges, I’d recommend getting in touch with Vodafone Customer Services. They should be able to tell you where the charges are coming from and how you’re able to unsubscribe to the services.
      Ken

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