Plusnet’s Full Fibre broadband uses a fibre optic connection all the way into your home, giving you more reliable broadband and faster download speeds.

In the UK, Plusnet has just launched their Full Fibre (FTTP) broadband service. Making use of a fibre optic connection all the way into your home, it delivers a more reliable service and more consistent speeds than standard fibre broadband.

You can choose from a range of Full Fibre plans from Plusnet with average download speeds of 74Mbps, 145Mbps or 500Mbps. All Full Fibre packages come with unlimited usage and the latest Plusnet Hub Two (their most reliable router yet).

In this article, we’ll review Plusnet’s Full Fibre broadband, including how it works and how it compares to standard fibre broadband. We’ll also look at Plusnet’s Full Fibre deals and the benefits of upgrading to Full Fibre (FTTP) technology with Plusnet.

Prices From: £23.99 per month
Contract Length: 24 months
Download Speed: 74Mbps (Full Fibre 74)
145Mbps (Full Fibre 145)
500Mbps (Full Fibre 500)
Upload Speed: 20Mbps (Full Fibre 74)
30Mbps (Full Fibre 145)
75Mbps (Full Fibre 500)
Router: Plusnet Hub 2
Coverage: 8 million+ homes
(check your postcode)

What is Plusnet Full Fibre?

In the UK, Full Fibre broadband (also known as fibre-to-the-premises, or FTTP for short) is the next generation of home broadband technology.

Unlike standard fibre broadband, Full Fibre uses a fibre optic connection all the way into your home. This has three main benefits:

  1. Full Fibre gives you a more reliable broadband service. Full Fibre is the UK’s most reliable broadband technology. It doesn’t rely on an old copper phone line or analogue components so it isn’t susceptible to noise, interference and slowdowns in the same way.
  2. Full Fibre can give you faster & more consistent speeds. For instance, Plusnet offers average download speeds of up to 500Mbps on their full fibre broadband. This is 13 times faster than standard fibre broadband (which has an average download speed of about 36Mbps). You’ll also get more consistent speeds on Full Fibre broadband as it isn’t susceptible to slowdowns as you move away from the cabinet.
  3. Full Fibre allows you to use more devices at the same time. With Full Fibre broadband, you’ll be able to stream and download on more devices at the same time, without the connection slowing down for other people in your household.

Plusnet’s Full Fibre broadband service is currently available in around 8 million UK homes. To check the availability where you live, enter your postcode on Plusnet’s website.

With Full Fibre broadband, the fibre optic cable goes all the way into your home. With regular fibre broadband, it only goes as far as a cabinet near your home.

Plusnet Full Fibre Plans

If you’re living at an address where you’re able to get Full Fibre (FTTP) broadband from Plusnet, you’ll have a choice of the Full Fibre 74, Full Fibre 145 and Full Fibre 150 plans.

The following table shows a side-by-side comparison of the three plans:

Full Fibre 74 Full Fibre 145 Full Fibre 500
Monthly Price: £23.99 per month £28.99 per month £38.99 per month
Download Speed (average): 74Mbps 145Mbps 500Mbps
Upload Speed (average): 20Mbps 30Mbps 75Mbps
Contract Length: 24 month contract 24 month contract 24 month contract
Inclusive Features
Data: Unlimited usage Unlimited usage Unlimited usage
Phone Line: No No No
Plusnet Safeguard: Yes Yes Yes
Plusnet Protect: Yes Yes Yes
Minimum Guaranteed Speed: 40Mbps 80Mbps 275Mbps
Technology
Technology: Full Fibre (FTTP) Full Fibre (FTTP) Full Fibre (FTTP)
Router: Plusnet Hub 2 Plusnet Hub 2 Plusnet Hub 2
Availability: 8 million UK homes
Check availability →
8 million UK homes
Check availability →
8 million UK homes
Check availability →

If you’re not able to get Full Fibre broadband where you live, it may still be possible to get Plusnet’s regular fibre-to-the-cabinet (FTTC) plans. With fibre-to-the-cabinet, you can get average download speeds of up to 66Mbps. Once you’ve signed up to a package, you’ll also be able to register your interest so Plusnet will let you know when Full Fibre (FTTP) becomes available at your address.

All of Plusnet’s Full Fibre plans are data-only. You therefore won’t get a home phone (landline) service included with it. If you want a home phone service, you should continue to choose one of the regular fibre-to-the-cabinet plans.

Full Fibre 74

If you’re looking for Full Fibre technology at the lowest possible price, you can get Plusnet’s Full Fibre 74 plan for just £23.99 per month. This plan allows you to benefit from a fibre optic connection all the way into your home, giving you access to the UK’s most reliable broadband technology.

When you choose the Full Fibre 74 plan, you’ll get average download speeds of 74Mbps. This is around twice as fast as regular fibre broadband. You’ll also get unlimited usage and Plusnet’s latest Hub 2 router.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Plusnet
Full Fibre 74
74Mbps download24 month contract£0£23.99/month

You’ll get average upload speeds of 20Mbps on Full Fibre 74.

Full Fibre 145

If you’re looking for ultrafast speeds, you can upgrade to Full Fibre 145 for £28.99 per month.

The Full Fibre 145 plan comes with an average download speed of 145Mbps, making it about four times faster than standard fibre broadband. This is enough to stream 4K ultra-HD video on up to six devices at the same time. You can also download a HD-quality film in around four minutes.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Plusnet
Full Fibre 145
145Mbps download24 month contract£0£28.99/month

You’ll get average upload speeds of 30Mbps on Full Fibre 145.

Full Fibre 500

If you’re looking for Plusnet’s fastest available service, you can get Full Fibre 500 for £38.99 per month.

With an average download speed of 500Mbps, it’s 13 times faster than standard fibre broadband. This makes it perfect for busy households with lots of connected devices, allowing you to stream and download a lot more at the same time.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Plusnet
Full Fibre 500
500Mbps download24 month contract£0£38.99/month

You’ll get average upload speeds of 75Mbps on Full Fibre 500.

Plusnet Full Fibre Benefits

Reliable Broadband

According to Plusnet, their Full Fibre broadband delivers a “game changing connection”, with a fibre optic cable going all the way into your home.

As Full Fibre broadband doesn’t rely on old copper cables or phone lines, it’s much less susceptible to disruption from noise and interference. You’ll also get a more consistent service throughout the day, without slowdowns when your neighbours go online. Full Fibre connections also have lower amounts of latency, giving you a better experience when playing games and more online.

According to Ofcom’s latest UK Home Broadband Performance report (September 2021), Full Fibre is the UK’s most reliable broadband technology.

Faster Download Speeds

You’ll get download speeds of up to 500Mbps on Plusnet’s Full Fibre broadband. This makes it up to 13 times faster than standard fibre broadband.

The faster download speeds are great for busy homes where you’re using lots of devices at the same time (e.g. streaming, downloading, video calling, gaming, working from home and more). You’ll also be able to download games and movies much faster, so there’s less time spent waiting around for things to load.

Hub Two Router

You’ll get Plusnet’s latest Hub Two router when you take Full Fibre (FTTP) broadband from Plusnet. The Hub Two is designed to give a stronger Wi-Fi signal through your home, along with faster speeds on more devices at the same time.

The Plusnet Hub Two router has 7 built-in Wi-Fi antenna, with support for dual-band Wi-Fi 5 technology (802.11a/b/g/n/ac). In addition, you’ll get 3 Gigabit Ethernet sockets for connecting wired devices to your home network, along with a handy USB port and removable password card.

If you’re looking to set up the Hub Two on Plusnet’s Full Fibre broadband, they’ve produced a handy video that takes you through the process of how to set up the Plusnet Hub Two on Full Fibre.

Plusnet Mobile Deals

As a Plusnet broadband customer, you’ll get access to some exclusive Plusnet Mobile deals. This includes an extra 2GB data per month on all Plusnet SIM-only plans.

For instance, you can get 7GB data for £8/month on Plusnet Mobile, instead of the normal 5GB allowance that’s available to everyone else.

If you’re looking for the best value SIM card, choose one of Plusnet Mobile’s 12-month SIM-only plans. You’ll be able to benefit from Plusnet’s reward card offers, giving you up to a £30 reward card when you sign up for 12 months.

NetworkMinutesTextsDataMonthly
Cost
Plusnet MobileUnlimitedUnlimited7GB
5GB
£8.00
£15 reward card
12 months
Plusnet MobileUnlimitedUnlimited17GB
15GB
£10.00
£20 reward card
12 months
Plusnet MobileUnlimitedUnlimited32GB
30GB
£12.00
£25 reward card
12 months
Plusnet MobileUnlimitedUnlimited52GB
50GB
£15.00
£30 reward card
12 months

Alternatively, you can choose a 30-day rolling plan for lots of extra flexibility. You won’t get a reward card included on the 30-day rolling plans but you’ll have the option to change or cancel your plan each month:

NetworkMinutesTextsDataMonthly
Cost
Plusnet MobileUnlimitedUnlimited7GB
5GB
£8.00
1 month
Plusnet MobileUnlimitedUnlimited17GB
15GB
£10.00
1 month
Plusnet MobileUnlimitedUnlimited32GB
30GB
£12.00
1 month
Plusnet MobileUnlimitedUnlimited52GB
50GB
£15.00
1 month

Plusnet Mobile offers 99% population coverage, powered by the EE network.

BT Sport Deals

You can also access exclusive BT Sport deals from Plusnet once you’ve signed up for Plusnet’s Full Fibre service.

You can get the BT Sport app with Large Screen Access for just £17.15/month (reduced to £10/month for the first six months if you sign up before the 30th September 2022).

This gives you access to all four BT Sport channels, along with BoxNation. You’ll be able to watch them on a wide range of devices including your smartphone, tablet, laptop, Xbox, Playstation, Apple TV or Samsung TV. You can also cast BT Sport to your television using a Chromecast.

Awards & UK Customer Service

According to Plusnet, their broadband service is award-winning with recent accolades including Best Broadband and Best Customer Service at the Expert Review Broadband Awards 2022. In total, Plusnet has won 34 awards for their customer service since 1997.

According to Plusnet, they offer UK-based customer service on all of their Full Fibre plans, from 2 call centres that are based in Sheffield and Leeds. You can contact their customer services team 7 days per week on the phone or using live chat on the Plusnet website.

Coverage & Availability

At present, Plusnet’s Full Fibre service is available to around 8 million UK addresses. This roughly equates to around 27% of all UK homes. The current ambition is for this to increase to 25 million homes by December 2026.

To see whether Plusnet’s Full Fibre broadband is available where you live, you can enter your postcode on Plusnet’s website.

Check Plusnet Full Fibre Availability →

If you’re not currently able to get Full Fibre broadband from Plusnet, you may be able to get their standard fibre broadband from just £21.99 per month. In addition, Plusnet will let you know in the future when Full Fibre becomes available at your address and you’ll be able to upgrade at any time.

Switching to Plusnet Full Fibre

If you’re currently using another broadband provider, it’s easy switching your service to Plusnet.

Start by ordering your new Full Fibre service from the Plusnet website. It normally takes around 10 working days to get a new Full Fibre connection installed in your home. There’s a video on the Plusnet website showing what the installation process looks like.

Alternatively, if you already have a Full Fibre connection at your address, it may take as little as 3 working days to switch to Plusnet Full Fibre. This is because the service can be activated remotely through your existing connection.

In most cases, it isn’t necessary to contact your old provider as Plusnet will do this for you automatically. However, if you’re switching from Virgin Media or another provider that doesn’t use the Openreach network, you’ll need to contact them separately to let them know you’re moving to Plusnet.

For step-by-step instructions on how to switch to Plusnet, please select your current broadband provider from the list below:

Switch to Plusnet Broadband
Your step-by-step guide to switching

Select your current broadband provider:

More Options

You can also read our in-depth guide to switching home broadband provider.

More Information

For more information about Plusnet’s Full Fibre broadband, please see Plusnet’s official website.

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