Have you ever wanted to be a more informed mobile phone user? In this section of our website, you can learn everything you need to know to become a mobile expert.

Mobile phones and mobile technology are evolving on a daily basis. With the fast-moving pace and regular changes in the industry, it’s sometimes difficult to keep up. Which mobile phone network offers the best service? Which tariff will best suit my needs? How can I choose between the latest handsets?

In this section of the website, we’ll go back-to-basics and try to answer these questions. We’ll show you how to compare mobile networks, tariffs and handsets. Find out how to compare mobile network coverage, discover how many gigabytes you need every month and whether 4G technology is really worthwhile. You can also learn more about the important considerations when choosing a smartphone, how telephony works in the UK and about mobile broadband services.

UK Mobile Coverage: Check & Compare Across Networks

Coverage should be your top consideration when choosing a new mobile network. Find out how to compare mobile phone coverage in your area.

Mobile Data Explained: Download Limits, Speeds & Traffic Management

As a smartphone user, it's essential to choose a good data plan. We investigate the key factors to consider: download limits, speeds and traffic management.

4G LTE: The Next Generation Of Mobile Network Technology

4G is the next generation of mobile network technology. It promises faster downloads and greater capacity. We investigate the benefits and compare it to 3G.

Understanding Your New Smartphone: The Key Specifications

Learn more about your next smartphone: How big is it really? Which size of SIM card is required by the handset? How much storage is included for my photos and applications?

Mobile Telephony in the UK: A Beginner's Guide From Ken Lo

Are you new to the UK's telephone system? Here's our guide for complete beginners: understand UK phone numbers and use a cellphone from abroad.

UK Mobile Phone Retailers: Where To Buy Your Next Smartphone

As an alternative to buying your smartphone directly from a mobile network, you can buy it from a third-party retailer such as the Carphone Warehouse.

Mobile Broadband: Wireless Internet via a Dongle or Hotspot

Mobile broadband has become an increasingly popular alternative to fixed line broadband. Find out how it works and all the different ways you're able to connect.

Itemised Billing & VAT Invoices On UK Mobile Networks

If you're claiming the cost of your mobile phone bill from a company or employer, it might be necessary to obtain an itemised bill or VAT receipt.

Contact Details & Phone Numbers For UK Mobile Networks

Find out how to contact your UK mobile network for a range of issues like billing, coverage, lost & stolen, leaving the network or making a complaint.

Your Comments 3 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 3 comments from readers. You can add your own comment here.

  • Dan Mackenzie said:

    Have tried several TPO and Asda mobile SIMS for my wife and my unlocked Vodafones, however the signal keeps dropping out. We are in a good city coverage area, have contacted requisite support – “I’ll send you another SIM”, still no joy. Have tried EE Sim and that seems fine – but I’m a light user after Vfm.

    Mysteriously, I have had success with my phone, by inserting my old (poss 2G) Asdamobile Sim into new phone. Puzzled, and would welcome thoughts before I plump for …EE? Or a second hand Asda 2G SIM.

    Btw interesting site

    Kind Regards
    DaMn

  • Johnny Dean said:

    Ken,
    Not so much a comment (except that I find your site immensely helpful!), more a general question. I have found UMA to be v useful on my existing Blackberry – means I can connect through a Wi-Fi connection wherever a signal is poor or non existent. Am thinking of switching to Giff Gaff and a Motorola Moto G which puts an X against UMA in its specs. Do you think it is possible to get a mobile phone connection through Wi-Fi on this or equivalent handsets? Kind regards, Johnny Dean

    • Hi Johnny,
      Thanks for your comment! Unfortunately, without support from both your network and your handset, it won’t be possible to get your mobile phone service over a wi-fi internet connection. There are, however, a couple of similar alternatives currently available.
      On Vodafone, you can buy a Sure Signal box (it’s a £100 accessory which forms a 3G internet connection from your home broadband internet). For O2 and Three, you can use special applications provided by the network (TU Go for O2 and inTouch for Three). With TU Go and inTouch, you’ll need to use special applications to make and receive phone calls and texts (you can’t use the normal interface on your phone).
      Only UMA & wi-fi calling will allow you to do things seamlessly like you’re currently doing on Orange (EE are due to launch this service later in the year).
      Unfortunately, giffgaff doesn’t yet offer any of the solutions so you’ll need to choose a larger network for wi-fi calling functionality.
      Hope this helps,
      Ken

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