On Vodafone, you can use your mobile phone at no extra charge in 52 destinations. Free roaming is available in 81 destinations with Global Roaming Plus on Unlimited Max.
Vodafone offers an international roaming service known as Vodafone Global Roaming for their UK-based customers (excluding on Vodafone Basics plans). It allows you to use your mobile phone at no extra charge in 52 Roam-free destinations. This includes most European countries.
For customers with an Unlimited Max plan, Global Roaming Plus allows you to use your mobile phone abroad at no extra charge in 81 destinations including the USA, Canada, Australia, New Zealand, Mexico, South Africa and Turkey.
In another 104 Roam-further destinations, Vodafone will charge you £6 per day to use your normal UK allowances when abroad.
In this article, we’ll review Vodafone’s Global Roaming service, including all of the countries it’s available in. We’ll also discuss download speeds whilst roaming and the fair usage policy before comparing it to alternative offers that are available for roaming on other networks.
- 1 What is Vodafone Global Roaming?
- 2 Roaming Speeds
- 3 Fair Usage Policy
- 4 Alternative Roaming Offers
- 5 Keeping Your Phone Number
- 6 More Information
What is Vodafone Global Roaming?
On most Vodafone price plans, it’ll be possible to use your mobile phone abroad through Vodafone Global Roaming.
The following table shows an overview of the roaming service that’s available on each type of plan:
|Vodafone Price Plan||Roam-Free||Roam-Further|
|Pay Monthly (Unlimited, Unlimited Lite & Red)||52 destinations||104 destinations (£6 per day)|
|Pay Monthly (Unlimited Max)||81 destinations||75 destinations (£6 per day)|
|Pay Monthly (Vodafone Basics)||No international roaming service available|
|Pay As You Go||52 destinations||Standard roaming rates apply|
|VOXI||52 destinations||Standard roaming rates apply|
|Vodafone Business||52 destinations||See Vodafone website|
In the rest of this section, we’ll discuss the Roam-Free destinations, Vodafone’s Global Roaming Plus and the Roam-Further offering in more detail.
In the 52 roam-free destinations, you’ll be able to use your normal UK allowances including minutes, texts and data at no extra charge (capped at 25GB per month on unlimited data plans).
The following countries are classed as being Roam-Free on Vodafone:
- Aland Islands
- Balearic Islands
- Canary Islands
- Czech Republic
- Faroe Islands
- France (inc Corsica)
- French Guiana
- Isle of Man
- Saint Barthelemy
- Saint Martin
- San Marino
- St Martin
- Vatican City
Until the 6th May 2020, Turkey was also a Roam-Free destination on Vodafone. It’s now a Roam Further destination.
Global Roaming Plus
If you choose an Unlimited Max price plan, you’ll get access to Vodafone’s Global Roaming Plus. This gives you 29 additional roam-free destinations where you’ll be able to use your mobile phone at no extra charge. Additional destinations covered by Global Roaming Plus include the USA, Canada, Australia, New Zealand, Mexico, South Africa and Turkey.
On plans with Global Roaming Plus, you’ll be able to use your normal UK allowances at no extra charge when travelling abroad in a total of 81 destinations. Phone calls can be made using your inclusive allowance both to local phone numbers and UK phone numbers whilst travelling. This is better than Three’s Go Roam offer which only includes phone calls back to the UK when you’re travelling outside Europe. You’ll also be able to use your inclusive texts and data allowance whilst travelling abroad (up to a maximum of 25GB per month on unlimited data plans).
The following 29 destinations are included in Global Roaming Plus, in addition to the 52 Roam-free destinations already listed above:
- Antigua and Barbuda
- Bosnia and Herzegovina
- Cayman Islands
- New Zealand
- South Africa
- St Kitts and Nevis
- St Lucia
- St Vincent
- Trinidad and Tobago
- Turks and Caicos
- United States of America
- US Virgin Islands
Vodafone Global Roaming Plus is available on all Unlimited Max price plans sold after the 10th July 2019. It’s also available on older Red Entertainment plans that were taken between the 4th September 2018 and the 9th July 2019.
Roam Further Countries
In 104 Roam-further destinations, you can pay an extra £6/day to use your normal UK allowances. This is only available on Vodafone Pay Monthly plans (excluding Vodafone Basics) and isn’t available on Vodafone Pay As You Go or on VOXI price plans.
The following destinations are classed as Roam-further destinations on Vodafone:
- Antigua and Barbuda*
- Bosnia and Herzegovina*
- British Virgin Islands
- Cayman Islands*
- Congo, Democratic Republic of
- Costa Rica
- Dominican Republic
- El Salvador
- Hong Kong
- New Zealand*
- Papua New Guinea
- Puerto Rico
- Saudi Arabia
- Sint Eustatius*
- Sint Maarten*
- South Africa*
- South Korea
- South Sudan
- Sri Lanka
- St Kitts and Nevis*
- St Lucia*
- St Vincent*
- Trinidad and Tobago*
- Turks and Caicos*
- United Arab Emirates
- United States of America*
- US Virgin Islands*
You’ll be charged £6/day as soon as you make an outgoing phone call, send a text message or access mobile data on your phone. Each day is considered to run from midnight to 23:59, based on the time zone in the capital city of the country you’re visiting. Simply receiving a standard-rate phone call or an incoming text message is free and will not trigger the £6/day charge.
Roaming on Pay As You Go & VOXI
If you’re a customer on Vodafone Pay As You Go or Vodafone’s low-cost VOXI sub-brand, you’ll be able to use your mobile phone at no extra charge in Vodafone’s 52 Roam-free destinations. This includes other EU & EEA destinations.
Outside of the 52 Roam-free destinations, you’ll need to pay for your usage on a per-minute, per-text and per-megabyte basis. This is because the £6 Roam-further package is not available to Pay As You Go or VOXI customers. To give an example, customers visiting a Rest of World Zone 1 destination will pay 60p/minute to make an outgoing phone call, 36p/minute to receive a phone call, 8p to send a text message and 12p/MB to use mobile data. You can check the charges for your destination of the Vodafone or VOXI websites.
Unfortunately, international roaming is not available on Vodafone Basics price plans. This is because Basics price plans are only designed to be used in the UK.
Sadly, it isn’t possible to get around the limitation to enable roaming on a Vodafone Basics SIM card. You could however decide to upgrade to a Vodafone Red or Vodafone Unlimited plan before departing on your trip abroad. Alternatively, get a SIM card from VOXI for your trip abroad, setting up call forwarding from your Vodafone Basics phone number so people will still be able to reach you whilst you’re away.
3G & 4G Roaming
On Vodafone, you can access international roaming with 4G download speeds in 137 destinations. This is significantly more than on other UK networks. You’ll also get “full speed roaming on 4G” without any throttling or restrictions on download speed (except from on the Unlimited Lite and Unlimited plans, which have a 2Mbit/s and 10Mbit/s download speed limit).
In most other destinations without access to 4G roaming, you’ll still have access to international roaming at 3G speeds.
You can enter the destination you’re travelling to on the Vodafone website to see whether 4G roaming is available in that country.
If you’re using a Vodafone price plan with access to 5G, you’ll be able to roam on 5G when travelling to 47 towns and cities across Europe.
5G roaming is currently available in a number of major towns and cities across Spain, Italy and Germany (including Milan, Rome, Naples, Madrid, Barcelona, Malaga, Berlin, Hamburg and Munich).
Please see the Vodafone website for more information about 5G roaming.
Fair Usage Policy
There are three key limits worth being aware of when using Vodafone’s Global Roaming service:
- You can use up to 25GB of data abroad each month on unlimited plans. If you have an unlimited data plan from Vodafone, you’ll be able to use up to 25GB of data abroad each month. On all other plans, it’s possible to use up to the entirety of your allowance when abroad.
- Vodafone’s Global Roaming service isn’t designed for people living outside the UK. According to Vodafone, the Roam-free and Roam-further offers are “intended for temporary, period travel such as holidays and short breaks” abroad. This generally means spending at least half of your time in the UK, when measured over any 4-month period.
- Roaming data charges are capped at £39.33 (€50) per month by default. To prevent you from accidentally running up a large unexpected phone bill, roaming data charges are capped by default at £39.33 (€50) per month. To remove the cap, you can text UNCAP to 40209. Alternatively, to re-instate the cap, text CAP to 40209.
On Vodafone Pay Monthly plans, it isn’t possible to opt-out of the £6/day Roam-further offer.
Alternative Roaming Offers
As an alternative to Vodafone’s Global Roaming service, you could also consider the following roaming offers from other mobile networks:
- Three: Go Roam
On Three, you can use your mobile phone abroad in 71 destinations at no extra charge. This includes destinations like the USA, Australia, Brazil, Singapore and more. Compared to Vodafone Global Roaming, the advantage of Go Roam is that it’s also available on Pay As You Go. However, a number of key limits apply such as restricted download speeds whilst you’re travelling abroad, tethering being chargeable outside Europe and phone calls being included only to the UK when you’re travelling outside Europe.
- Three: Data Passport
With Three’s £5/day Data Passport, you’ll get unlimited data for use in 89 worldwide destinations. This includes all of Three’s Go Roam destinations, with the addition of Azerbaijan, Canada, Malaysia, Mexico, Moldova, Myanmar, Pakistan, Russia, Saudi Arabia, South Korea, Taiwan, Thailand, Tunisia, Turkey and the United Arab Emirates.
- EE: Roam Further Pass
On EE Smart Pay Monthly plans, you can use your mobile phone at no extra charge in the United States, Canada, Mexico, Australia and New Zealand. To benefit, you’ll need to choose the Roam Further Pass as your Swappable Benefit. Alternatively, you can pay £10/month to add it to your plan.
- O2: O2 Travel
On O2 Pay Monthly plans, it’ll cost £4.99/day to use your phone in selected destinations outside of Europe like the USA, Australia and New Zealand. You’ll get 120 minutes, 120 texts and unlimited data (though “data speeds may vary”).
In addition to the above, all UK mobile networks that offer international roaming are legally obliged to offer roaming at no extra cost for customers travelling to other EU countries.
Keeping Your Phone Number
If you’re switching from another mobile network to Vodafone so you can take advantage of their Global Roaming service, it’s a straightforward process to keep your current phone number.
To do so, you’ll need to request a PAC Code from your current network. You can normally get one straight away through your mobile network’s website or app. Alternatively, text PAC to 65075 and you’ll get a PAC Code sent back to you via text message.
Once you’ve gotten the PAC Code from your current network, order your new phone or SIM card from the Vodafone website. Once it arrives, enter your PAC Code through Vodafone’s online form. Your phone number transfer will then normally take place on the next working day.
For a step-by-step guide on how to move your phone number to Vodafone, please select your current mobile network from the drop-down menu below:
For more information on Vodafone Global Roaming, please see Vodafone’s official website.