Three offers inclusive international roaming in 71 destinations including most of Europe, the USA, Australia, Brazil, Singapore and more.

ThreeThree offers an international roaming package called Go Roam for its UK-based customers (previously known as Feel At Home). For customers on an eligible plan, there’s no extra cost for using your mobile phone abroad in 71 destinations. This means you’re able to use your normal UK allowances including your minutes, texts and mobile data at no extra cost.

The Go Roam service makes Three an attractive mobile network for anyone who wants to continue using their smartphone when abroad. You’ll be able to use all of your normal smartphone applications whilst travelling abroad including social media, instant messaging and maps. You’ll also be able to stay in touch with friends and family without the need to worry about how much phone calls will cost.

At present, you can get a SIM card from Three with access to Go Roam from only £5/month. You’ll also get access to 5G coverage at no extra cost inside the UK. The offer is available on Three’s Pay Monthly, SIM-only, Pay As You Go, mobile broadband and 4G home broadband plans.

In this article, we’ll review Three’s Go Roam offer, including the countries it’s available in and the limitations of Go Roam. We’ll also look at the coverage you can expect in each country and how customers of other mobile networks can benefit from the offer. Finally, we’ll compare Go Roam to alternative roaming offers that are also available from other mobile networks.

What is Go Roam?

Go Roam is the flagship international roaming offer from Three UK.

With Go Roam, customers travelling to one of 71 destinations can use their normal UK allowances at no extra cost. This includes your UK minutes, texts and mobile data allowance (subject to a fair usage policy).

Between August 2013 and August 2018, the Go Roam offer was more commonly referred to as Feel At Home.

Go Roam Countries

The following countries are included within the Go Roam offer (roaming in countries marked with an asterisk are not available to customers on an old Essential price plan):

  • Australia*
  • Austria
  • Belgium
  • Brazil*
  • Bulgaria
  • Chile*
  • Colombia*
  • Costa Rica*
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • El Salvador*
  • Estonia
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Guatemala*
  • Guernsey
  • Hong Kong*
  • Hungary
  • Iceland
  • Indonesia*
  • Isle of Man
  • Israel*
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macau*
  • Malta
  • Netherlands
  • New Zealand*
  • Nicaragua*
  • Norway
  • Panama*
  • Peru*
  • Poland
  • Portugal
  • Republic of Ireland
  • Romania
  • Singapore*
  • Slovakia
  • Slovenia
  • Spain†
  • Sri Lanka*
  • Sweden
  • Switzerland
  • United States of America*
  • Uruguay*
  • Vietnam*

* Go Roam in countries outside of Europe (“Go Roam Around The World”) is not available to customers who previously purchased a Pay Monthly Essential price plan between July 2016 and September 2018.
† Go Roam in Spain includes the Canary Islands (Tenerife, Fuerteventura, Gran Canaria, Lanzarote) and the Balearic Islands (Majorca, Minorca, Ibiza, Formentera).

At present, all UK mobile networks are legally obliged to provide roaming at no extra cost when you’re travelling inside the EU. However, for customers travelling outside Europe, the charges for using your mobile phone abroad can be significant on some other mobile networks. Here, you can save significant amounts of money by getting a SIM card from Three and taking advantage of the Go Roam offer.

Imagine, for instance, a family taking a trip to the USA. On other mobile networks, you’re likely to pay at least £1/minute for calling home to the UK. This means a daily phone call of around five minutes could add up to costing you £35 per week. When you add in the cost of accessing mobile data (typically at least £5/day but often a lot more), each person in your party could easily run up a bill of £70 per week or more.

The following table compares the cost of using your mobile phone when abroad in the US:

Network Making a Phone Call Receiving a Phone Call Sending a Text Accessing the Internet
BT Mobile £1.40/minute £1.25/minute 40p/text £5/MB
EE £1.20/minute £1.20/minute 60p/text £4.80/day for 500MB
giffgaff £1.00/minute £1.00/minute 30p/text 20p/MB
O2 £2.00/minute £2.00/minute 50p/text £7.20/MB
Orange £1.44/minute £1.44/minute 60p/text £8/MB
Plusnet Mobile £1.30/minute 70p/minute 40p/text £8/MB
Sky Mobile £6/day to use your UK allowance of minutes, texts & data
Tesco Mobile £1.29/minute 89p/minute 40p/text £5/MB
T-Mobile UK £1.44/minute £1.44/minute 60p/text £4/day for 40MB
Three Included Included Included Included
Virgin Mobile £2.00/minute £1.50/minute 50p/text £5/MB
Vodafone £6/day to use your UK allowance of minutes, texts & data

A comparison of the standard roaming charges for using your smartphone abroad in the US. Costs shown are for calling and texting a UK-based number.

Go Roam SIM Cards

Because of the large price differential compared to standard roaming rates on other mobile networks, it will sometimes work out to be hugely beneficial getting a SIM card from Three for your trip abroad.

The following table shows the best SIM-only deals currently available with Go Roam on Three:

NetworkMinutesTextsDataMonthly
Cost
ThreeUnlimitedUnlimited1GB£5.00
24 months
ThreeUnlimitedUnlimited1GB£5.00
12 months
ThreeUnlimitedUnlimited4GB£6.00
12 months
ThreeUnlimitedUnlimited12GB£8.00
12 months
ThreeUnlimitedUnlimited30GB£12.00
12 months
ThreeUnlimitedUnlimitedUnlimited£16.00
12 months

You’ll also get 5G at no extra cost on all SIM cards from Three.

If you’re looking for a shorter one-month contract that gives you access to Go Roam, you can get a one-month SIM with Go Roam for £16/month.

See Three SIM Only offers →

Selected price plans on other mobile networks may also include roaming in other countries. For instance, Vodafone’s Unlimited Max plans start from £23/month and come with Global Roaming Plus (inclusive roaming in 81 destinations). Meanwhile, some O2 plans come with roaming in 75 destinations and EE allows you to choose the Roam Further Pass for inclusive roaming in 5 extra countries on their EE Smart plans.

Out of Bundle Charges

With Go Roam, you’re able to use your normal UK allowances whilst travelling abroad. If you run out of inclusive allowances whilst travelling, you’ll pay the following out-of-bundle rates:

Out-of-bundle rates when visiting An EU country A non-EU country
Calling Rates:
Voice calls to the UK Standard UK rate Standard UK rate
Voice calls to country you’re visiting 3p/minute £1.40/minute
Receiving voice calls Always free
Messaging Rates:
Text message to the UK Standard UK rate Standard UK rate
Text message to country you’re visiting Standard UK rate 2p
Receiving a text message Always free
Internet Rates:
Mobile Data Standard UK rate Standard UK rate

For more information, see Three’s international roaming guide. Enter the name of the country you’re visiting for a full list of the charges whilst you’re abroad in that country. The standard UK rates applying to your plan can be found in Three’s price guide.

One thing that’s important to note is that your UK allowance of minutes and texts can only be used for contacting other UK-based phone numbers (along with other EU-based phone numbers whilst you’re travelling in Europe). For instance, you can use your inclusive minutes to call friends and family members back home in the UK. You can also call fellow holidaymakers if they have a UK-based phone number (including other friends and family members using the Go Roam offer). If you’d like to call or text a phone number based in another country, you’ll need to pay extra for this.

Data Passport

Three also offers a £5 per day Data Passport for customers who have a Pay Monthly price plan with them. This gives you an additional one-day unlimited data allowance. There are three reasons why you might want to buy a Data Passport:

  1. Data Passport can be used in 89 destinations, including a few which are not included in Go Roam. You can also use the £5/day Data Passport in Azerbaijan, Canada, Malaysia, Mexico, Moldova, Myanmar, Pakistan, Russia, Saudi Arabia, South Korea, Taiwan, Thailand, Tunisia, Turkey and the United Arab Emirates.
  2. Data Passport gives you unrestricted usage in Go Roam destinations. If you add the £5/day Data Passport, you’ll get unrestricted speeds when abroad for streaming video and music. You’ll also be able to use your phone as a hotspot and will be able to connect to Virtual Private Networks (VPNs).
  3. Data Passport can be used when you run out of data on your plan. You can buy a Data Passport for additional data when you run out of the core data allowances on your plan when abroad.

For more information about Data Passport, see Three’s official website.

Limitations & Restrictions

It’s worth being aware that the Go Roam offer has a number of restrictions:

  1. Tethering and personal hotspot is chargeable when you’re travelling to a Go Roam country outside of Europe.
  2. Data usage is restricted to 20GB per month in Go Roam countries within Europe and 12GB per month in Go Roam countries outside Europe.
  3. There are restrictions in place so you can’t use the service exclusively abroad.
  4. Although 4G coverage is now available in most Go Roam countries, download speeds might still be slower when you’re abroad.

In the following section, we’ll discuss each of these limitations in more detail.

Tethering Is Chargeable Outside Europe

Inside the UK, it’s normally possible to use tethering or personal hotspot to share your data allowance with another device (e.g. with your laptop or tablet).

If you’re travelling to a Go Roam country in Europe, tethering can be used as normal on all price plans. Customers on Pay As You Go can tether from their bundle allowance, or from their credit at either 1p/MB or 5p/MB (dependent on your plan).

If you’re travelling outside Europe, tethering is prohibited unless you buy the £5 per day Data Passport add-on. There’s more information about this on Three’s website:

You can’t use your phone as a Personal Hotspot in our Go Roam Around the World destinations.

If you want to use your device as a Personal Hotspot [in a Go Roam Around The World destination] or to stream or connect to Virtual Private Networks (VPNs) at faster speeds, you can choose to purchase our Data Passport, which gives you unlimited, unrestricted data to use until midnight (UK time) on the day of purchase for just £5. You can use this unlimited data allowance to tether or stream to your heart’s content and connect to VPNs.

Fair Usage Policy

When using the Go Roam service in Europe, there’s a fair usage limit of 20GB per month. This applies on all price plans that have a data allowance of more than 20GB per month. If you use more than 20GB of data in Europe during one month, you’ll be surcharged for further usage at the rate of 0.3p/MB. You’ll never lose access to your mobile phone service for exceeding the fair usage policy in Europe.

When using Go Roam outside of Europe, there’s a fair usage policy of 3000 minutes, 5000 texts and 12GB of data. Outside of Europe, this is a hard limit and if you exceed it, your data usage abroad will be blocked for the rest of the monthly billing period. If you exceed the fair usage limit outside of Europe twice in a rolling 12-month period, Three reserves the right to suspend international roaming on your account.

Living Abroad

The Go Roam offer is designed for UK residents who are making a trip abroad. It isn’t designed for people who actually live abroad for an extended amount of time.

When using Go Roam in Europe, Three will look at the balance of your usage over a rolling 4-month period. If over the 4-month period, you spend the majority of your time abroad in Europe and if you also use more of your allowances there than you do in the UK, Three reserves the right to add a surcharge to your plan. The surcharge is up to 3p/minute, 1p/text and 0.3p/MB (or 10p/minute, 10p/text and 5p/MB for New Pay As You Go customers). You’ll be given at least two weeks notice before a surcharge is applied to your account.

When using Go Roam outside of Europe, a different limit applies to your usage there. Here, Three will look at the number of “complete months” you spend abroad in a Go Roam Around The World country. By complete months, this means you’ve spent the entire month abroad in a Go Roam country. If you’ve also used your phone inside the UK or in a non-Go Roam country, it will not count as a complete month towards your limit. Customers mustn’t spend more than two complete months abroad per year in a Go Roam Around The World country:

Go Roam is intended for our UK customers who are UK residents or have stable links with the UK (e.g. full-time employment or study in the UK) who are visiting one of the destinations for short periods, like holidays or business trips. It isn’t designed for people who live abroad or stay for extended periods.

If you roam exclusively in a Go Roam Around the World destination for any two complete months in a rolling 12-month period, we may suspend International Roaming on your account, meaning you will no longer be able to use your phone or device abroad. Of course, we will let you know in advance if this is likely to happen. If you spend a full month abroad but some of that time is spent in a destination that isn’t included in Go Roam, the restriction won’t apply.

These restrictions are listed in Three’s price guide.

Data Speeds

Historically, Three has only provided 2G and 3G coverage to customers who are roaming. However, this has recently changed and 4G coverage is now available in the majority of Go Roam destinations.

Despite the ability to access 4G coverage, download speeds may still be slower when you’re abroad in a Go Roam country. For instance, while streaming and Virtual Private Network (VPN) services should work when abroad, the experience may be “slower” than it is in the UK:

You’ll be able to stream and connect to Virtual Private Networks (VPNs) while in a Feel At Home destination, but both of these may be slower than they are in the UK.

If you’d like to access faster download speeds when abroad, you can optionally buy Three’s £5/day Data Passport add-on. This gives you unrestricted speeds for streaming and VPN, along with the ability to use your phone as a Personal Hotspot outside Europe.

Essential Pay Monthly Plans

If you previously purchased one of Three’s Essential price plans (available from July 2016 to September 2018), you’ll only be able to use Go Roam In Europe.

When travelling to a Go Roam country outside Europe (Australia, Brazil, Chile, Colombia, Costa Rica, El Salvador, Guatemala, Hong Kong, Indonesia, Israel, Macau, New Zealand, Nicaragua, Panama, Peru, Puerto Rico, Singapore, Sri Lanka, Uruguay, the US Virgin Islands, the United States or Vietnam), you’ll need to pay international roaming charges on an Essential price plan.

If you’re still using an old Essential price plan, you can benefit from Go Roam Around The World by upgrading to a newer plan.

Coverage

Three uses a number of different partner mobile networks to offer their coverage abroad. Please select the country you’re visiting for an online coverage map relevant to that country:

Country Roaming Partners Speed Check Coverage
Australia Optus
Telstra
Vodafone Hutchison Australia
2G, 3G & 4G Check Coverage in Australia
Austria Hutchison Drei Austria 2G, 3G & 4G Check Coverage in Austria
Belgium Proximus 3G & 4G Check Coverage in Belgium
Brazil Vivo 2G, 3G & 4G Check Coverage in Brazil
Bulgaria Globul
MAX
Vivacom
2G, 3G & 4G Check Coverage in Bulgaria
Chile Claro
Entel
Movistar
2G, 3G & 4G Check Coverage in Chile
Colombia Movistar
Tigo
2G, 3G & 4G Check Coverage in Colombia
Costa Rica Claro
Kolbi ICE
Movistar
2G, 3G & 4G Check Coverage in Costa Rica
Croatia A1 Croatia
Hrvatski Telekom
Tele2
2G, 3G & 4G Check Coverage in Croatia
Cyprus Cyta Vodafone
epic
PrimeTel
2G, 3G & 4G Check Coverage in Cyprus
Czech Republic T-Mobile CZ
Telefonica O2
Vodafone
2G, 3G & 4G Check Coverage in Czech Republic
Denmark 3 Denmark
Telenor
2G, 3G & 4G Check Coverage in Denmark
Estonia Elisa
Tele2
2G, 3G & 4G Check Coverage in Estonia
El Salvador Claro
Digicel
2G, 3G & 4G Check Coverage in El Salvador
Finland Ålands Mobiltelefon
DNA
Elisa
2G, 3G & 4G Check Coverage in Finland
France Bouygues
Free Mobile
Orange
2G, 3G & 4G Check Coverage in France
Germany O2 Germany
T-Mobile
2G, 3G & 4G Check Coverage in Germany
Gibraltar GIBTEL 2G, 3G & 4G Check Coverage in Gibraltar
Greece Cosmote
Wind Hellas
2G, 3G & 4G Check Coverage in Greece
Guatemala Tigo
Telefonica
2G, 3G & 4G Check Coverage in Guatemala
Guernsey Sure 2G, 3G & 4G Check Coverage in Guernsey
Hong Kong 3 Hong Kong 3G & 4G Check Coverage in Hong Kong
Hungary T-Mobile (Westel)
Telenor
2G & 3G Check Coverage in Hungary
Iceland Nova
Síminn
2G, 3G & 4G Check Coverage in Iceland
Indonesia 3 Indonesia
Indosat
XL Axiata
2G, 3G & 4G Check Coverage in Indonesia
Ireland 3 Ireland
O2 Ireland
2G, 3G & 4G Check Coverage in Ireland
Isle of Man Manx Telecom
Sure
2G & 3G Check Coverage in Isle of Man
Israel Orange
Pelephone
2G, 3G & 4G Check Coverage in Israel
Italy 3 Italy
Wind
2G, 3G & 4G Check Coverage in Italy
Jersey Airtel Jersey
Sure
2G, 3G & 4G Check Coverage in Jersey
Latvia Bite
LMT
Tele2
2G & 3G Check Coverage in Latvia
Liechtenstein Salt 2G & 3G Check Coverage in Liechtenstein
Lithuania Tele2
Orange
2G & 3G Check Coverage in Lithuania
Luxembourg Orange
POST
Tango
2G, 3G & 4G Check Coverage in Luxembourg
Macau 3 Macau 2G, 3G & 4G Check Coverage in Macau
Malta GO Mobile
Melita
Vodafone Malta
2G, 3G & 4G Check Coverage in Malta
Netherlands KPN Mobile
T-Mobile
2G, 3G & 4G Check Coverage in Netherlands
New Zealand 2degrees
Spark
2G & 3G Check Coverage in New Zealand
Norway Telia
Telenor
2G, 3G & 4G Check Coverage in Norway
Norway Telia
Telenor
2G, 3G & 4G Check Coverage in Norway
Panama Claro
Digicel
Movistar
2G & 3G Check Coverage in Panama
Peru Claro
Entel
Movistar
2G & 3G Check Coverage in Peru
Poland Play
T-Mobile
2G, 3G & 4G Check Coverage in Poland
Portugal MEO
NOS
2G, 3G & 4G Check Coverage in Portugal
Puerto Rico AT&T
T-Mobile USA
2G, 3G & 4G Check Coverage in Puerto Rico
Romania Cosmote 2G, 3G & 4G Check Coverage in Romania
Singapore M1
Singtel Mobile
StarHub
2G, 3G & 4G Check Coverage in Singapore
Slovakia O2 Slovakia
Slovak Telecom
2G, 3G & 4G Check Coverage in Slovakia
Slovenia Mobitel
Tusmobil Slovenia
2G, 3G & 4G Check Coverage in Slovenia
Spain Movistar
Yoigo
2G, 3G & 4G Check Coverage in Spain
Sri Lanka Etisalat
Hutchison
2G, 3G & 4G Check Coverage in Sri Lanka
Sweden 3 Sweden 2G, 3G & 4G Check Coverage in Sweden
Switzerland Salt
Sunrise
Swisscom
2G, 3G & 4G Check Coverage in Switzerland
United States AT&T
T-Mobile USA
2G, 3G & 4G Check Coverage in United States
Uruguay Telefonica 2G, 3G & 4G Check Coverage in Uruguay
US Virgin Islands AT&T (Cingular) 2G, 3G & 4G Check Coverage in US Virgin Islands
Vietnam Vietnamobile Vietnam
Viettel Mobile
2G, 3G & 4G Check Coverage in Vietnam

For more information, you can also enter the name of the country you’re visiting on Three’s website.

Non-Three Customers

Go Roam is only available to customers on Three. However, customers of other mobile networks can also benefit from the offer by picking up a Pay As You Go SIM card for their trip abroad.

For instance, a £15 Pay As You Go SIM card from Three will give you unlimited minutes, unlimited texts and 10GB of data. These allowances are all available to be used abroad at no extra charge.

If you order a Pay As You Go SIM card from Three, you’ll be assigned a new UK-based phone number. If you’d like to continue receiving calls on your existing phone number, you can set up call forwarding from your existing mobile network to Three.

If you’re looking for a longer-term deal, consider getting a Pay Monthly SIM card from Three:

NetworkMinutesTextsDataMonthly
Cost
ThreeUnlimitedUnlimited1GB£5.00
24 months
ThreeUnlimitedUnlimited1GB£5.00
12 months
ThreeUnlimitedUnlimited4GB£6.00
12 months
ThreeUnlimitedUnlimited12GB£8.00
12 months
ThreeUnlimitedUnlimited30GB£12.00
12 months
ThreeUnlimitedUnlimitedUnlimited£16.00
12 months

You may need to unlock your smartphone before using a SIM card from Three (see our guides to unlocking an iPhone and unlocking a Samsung Galaxy smartphone). You can transfer your existing phone number to Three using a PAC Code.

Alternative Roaming Offers

  • EE
  • O2
  • Three
  • Vodafone

If you’re travelling to another European country, all UK mobile networks should now allow you to use your mobile phone at no extra charge.

If you’re travelling outside of Europe, there may also be some alternative roaming offers that can save you money:

  • EE: Roam Further Pass
    On EE Smart Pay Monthly plans, you can use your mobile phone at no extra charge in the United States, Canada, Mexico, Australia and New Zealand. To benefit, you’ll need to choose the Roam Further Pass as your Swappable Benefit. Alternatively, you can pay £10/month to add it to your plan.
  • O2: O2 Travel
    If you’re a Pay Monthly customer on O2, you may be able to roam in selected destinations like the USA, Australia and New Zealand for £4.99/day. Some O2 price plans also include the O2 Travel Inclusive Zone Bolt On which gives you inclusive roaming in 27 destinations outside Europe.
  • Three: Data Passport
    Three offers unlimited data for £5/day in a number of countries that are not included within the Go Roam offer. The £5 Data Passport offer additionally covers Azerbaijan, Canada, Malaysia, Mexico, Moldova, Myanmar, Pakistan, Russia, Saudi Arabia, South Korea, Taiwan, Thailand, Tunisia, Turkey and the United Arab Emirates.
  • Vodafone: Vodafone Global Roaming
    If you’re a Vodafone Pay Monthly customer, you can roam in 51 destinations at no extra charge (or in 81 destinations with Global Roaming Plus on Vodafone’s Unlimited Max price plan). In another 104 Roam-further destinations, it’ll cost you £6/day to use your normal UK allowance.

Overall, we think Three probably offers the most accessible and best value roaming solution in countries where Go Roam is available. If you’re likely to spend more than a few days abroad, and if your existing mobile network doesn’t give you inclusive roaming in that country, it might be worth getting a SIM card from Three to benefit from Go Roam for the duration of your trip.

For more information, see our full guide to international roaming. You may also find it useful to read our in-depth guides on using your smartphone in Europe, the USA and Turkey.

Keeping Your Phone Number

If you’re permanently switching to Three so you can take advantage of the Go Roam offer, it’s a straightforward process to keep your current phone number.

Start by asking your current mobile network to provide you with a PAC Code. You can get one through your mobile network’s website or app, or by texting PAC to 65075. Once you have it, you can order your new phone or SIM card from the Three website.

When your new phone or SIM card arrives, fill out this form on Three’s website. After you submit your PAC Code, Three will schedule the transfer of your phone number (normally for the next working day). In the meantime, you’ll continue receiving a service from your old mobile network.

For step-by-step instructions on transferring a phone number to Three, please select your current mobile network:

PAC Code Finder: Transfer Your Phone Number to Three

Select your current mobile network:

  More Options

If you’re only using Three on a temporary basis, it’s best to set up call forwarding from your current mobile network instead. If you transfer your phone number using a PAC Code, the account on your old mobile network will be closed automatically.

Frequently Asked Questions

Which countries are included in Three’s Go Roam offer?
The Go Roam offer covers 71 destinations including most European countries along with the USA, Australia, Brazil, New Zealand, Singapore and more. You can check the international roaming rates for the country you’re visiting.
Can I use Go Roam on Three Pay As You Go?
Yes. The Go Roam offer is available to customers on Three Pay As You Go. This means, for instance, you can pick up a £15 Pay As You Go SIM card with unlimited minutes, unlimited texts and 10GB of data included. You’ll be able to use the allowances, both in the UK and abroad in any Go Roam destination.
What are the fair usage limits on Go Roam from Three?
When travelling to a Go Roam country within Europe, there’s a fair usage limit of 20GB per month. After this, you’ll be surcharged at 0.3p/MB. When travelling to a Go Roam country outside Europe, there’s a fair usage limit of 12GB per month. After this, your data connection will be suspended.
Will I get 4G speeds when travelling abroad?
It’s now possible to access 4G coverage in most Go Roam countries. However, download speeds may still be slower than they are in the UK (for instance, when streaming or using VPN).
What is the Data Passport offer?
The £5/day Data Passport offer gives you unrestricted speeds for streaming and VPN. It also allows you to use personal hotspot outside of Europe and covers some additional destinations such as Canada, Mexico, Russia, Thailand and Turkey.
What’s the coverage like when abroad in other countries?
Three provides an online coverage checker for every country that’s included in the Go Roam offer. Simply choose the country you’re visiting to see the coverage map for where you’re going.
Can I benefit from Go Roam if I’m not a Three customer?
Yes. Simply order a Three Pay As You Go SIM card and you’ll be able to use the Go Roam offer. We’d normally recommend the £15 Pay As You Go SIM card which gives you unlimited minutes, unlimited texts and 10GB of data. Alternatively, you can get a SIM-only deal for as little as £5/month.

More Information

For more information about the Go Roam offer, please see Three’s official website. You may also find it useful to consult their international roaming price guide.

Your Comments 566 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 566 comments from readers. You can add your own comment here.

  • Hi Ken, I wonder how a “complete” month is counted. If I don’t stay exclusively in a Go Roam country for a complete month, then I am not caught by the restriction of “over-staying” abroad. For example, staying in the US for 3 weeks, visiting Canada (a non-Go Roam country) for 1 week, and then visiting the US again for 10 days before returning to the UK. Is this not considered as a “complete month”, even though I have been in the US for 31 days, and in fact outside the UK for more than 5 weeks in total?

    • Hi Lewis,
      Thanks for your comment. Sadly, as far as I know, Three have never fully defined what they mean by a ‘complete month’ (i.e. whether it’s based on 30 consecutive days, or based on calendar months instead). However, spending some time in a non-Go Roam country mean you’re not spending the ‘complete month’ in a Go Roam country, with either definition. Therefore, based on what you’re saying about spending 3 weeks in the USA, followed by 10 days in Canada, this shouldn’t count as a complete month under either definition (even if you were to later return to the USA).
      Hope this helps,
      Ken

  • Hi Ken, when staying abroad for too long and the Go Roam service is suspended, do I still RECEIVE calls and texts from the UK for free? By then, should my friend making the calls or sending the texts to me replace the first 0 in my mobile number with +44?

    • Hi Lewis,
      Thanks for your comment. Unfortunately, your international roaming service will be suspended entirely so you won’t be able to make or receive any phone calls or text messages.
      Ken

      • hi Ken, I am in the same situation and got the text regarding suspension a few days ago from Three.

        Due to covid19, I dont plan to return to the UK in next few months. If I only need a sim to receive text, which supplier would you recommend? I have a giffgaff sim card here. Do you think I can shift from Three to giffgaff when I am outside UK?

        • Hi KK,
          Thanks for your comment. I’d recommend getting in touch with Three and explaining your situation with regards to Covid-19. They might be able to take account of this. If not, you could possibly switch to another provider. However, you should typically be inside the UK when you go through a PAC Code transfer. Unfortunately, I haven’t tried it whe abroad so I wouldn’t be able to advise whether this is technically feasible, though most providers do say you’ll need to be inside the UK.
          Ken

  • Hi Ken, so if I exceed the 4months abroad period and a surcharge is applied; does it apply to the entire year or when would it be resolved so I could go abroad again for longer? A week only? Thanks

    • Hi there,
      Three will notify you by text message in advance of a surcharge being applied for European roaming. You should then be able to get the surcharged removed as soon as you meet the requirements for spending more time in the UK (i.e. no need to wait for an entire year).
      Ken

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