EE offers three types of home broadband: standard ADSL broadband, fibre broadband and 4G broadband.

EEIn the UK, EE offers three types of home broadband: standard ADSL broadband (with average download speeds of 10Mbit/s), fibre broadband (with average download speeds of between 36 and 300Mbit/s) and 4G home broadband (with average download speeds of 31Mbit/s). The type of broadband plans available depend on where you live with download speeds also varying based on your location and broadband plan.

In this article, we’ll review EE’s home broadband service in the UK, including the three different types of home broadband. We’ll look at the download speeds you can expect on EE home broadband along with the download limits you might encounter. Finally, we’ll look at coverage and availability of EE’s home broadband service on ADSL, fibre and 4G.

EE Home Broadband Plans

Standard ADSL Broadband

EE’s standard home broadband package uses ADSL technology and is delivered through your BT Openreach phone line.

According to EE, average download speeds on their standard ADSL broadband package are around 10Mbit/s. This is enough for “small households doing some basic browsing and streaming”. Actual download speeds may vary in practice depending on the distance from your home to the nearest telephone exchange.

You’ll get an EE Bright Box 1 router included when you sign up for EE’s standard broadband package. This allows you to connect devices to your home network using single-band Wi-Fi technology (802.11b/g/n at 2.4GHz). There are also four Ethernet sockets for connecting a wired device to your network at speeds of up to 100Mbit/s.

Service Data Allowance Contract Length Upfront Price Monthly Price

EE Standard
Unlimited Data
(10Mbit/s average speed)
18 month contract £10 £20/month

See all EE Broadband Deals →

EE’s standard home broadband package should be available almost everywhere in the UK, but it’s worth double checking this on their website. You can also get a personalised estimate of the download speed that’s available at your address.

Customers with an EE Pay Monthly plan (either a phone plan or a 12-month SIM-only plan) can get a 5GB data boost on their mobile plan when they sign up for EE’s standard broadband service.

Fibre Broadband

For customers wanting faster download speeds, EE also offers a range of fibre broadband plans. Depending on where you live, the following plans might be available to you:

  • Fibre Broadband: EE’s fibre broadband service is currently available in around 90% of UK homes. Choose from the Fibre Broadband plan (with average download speeds of 36Mbit/s) or the Fibre Plus Broadband plan (with average download speeds of 67Mbit/s).
  • Fibre Max Broadband: EE’s fibre max broadband is available in around 1 million homes. Choose from the Fibre Max 1 plan (with average download speeds of 145Mbit/s) or the Fibre Max 2 plan (with average download speeds of 300Mbit/s).

You’ll get an EE Smart Hub router when you sign up to EE’s fibre broadband package. This supports dual-band Wi-Fi (802.11b/g/n/ac) so you can wirelessly connect devices to your home network at a much higher speed. According to EE, the Wi-Fi signal from an EE Smart Hub is “twice as powerful” as the signal from their basic Bright Box router. The Smart Hub router also has 4 Gigabit Ethernet sockets for connecting wired devices to your network.

Service Data Allowance Contract Length Upfront Price Monthly Price

EE Fibre
Unlimited Data
(36Mbit/s average speed)
18 month contract £15 £26/month

EE Fibre
Unlimited Data
(67Mbit/s average speed)
18 month contract £0 £30/month

EE Fibre Max
Unlimited Data
(145Mbit/s average speed)
18 month contract £0 £40/month

EE Fibre Max
Unlimited Data
(300Mbit/s average speed)
18 month contract £0 £47/month

See all EE Fibre Broadband Deals →

After ordering fibre broadband from EE, the setup process will differ slightly between Fibre Broadband and Fibre Max broadband:

  • EE Fibre Broadband is set up by an engineer at your local green cabinet. EE’s fibre broadband service uses VDSL2 fibre-to-the-cabinet technology. An engineer visit will normally be required but they’ll rarely need to visit your home as it can normally all be done at the green cabinet.
  • EE Fibre Max Broadband requires an engineer home visit. EE’s Fibre Max broadband uses G.fast technology (a form of hybrid fibre). An engineer visit will always be required to set it up. The engineer will make some changes at your local green cabinet and will then visit your home to set up an Openreach modem. The Openreach modem is a separate device that’s used in conjunction with your EE Smart Hub router.

Customers with an EE Pay Monthly plan (either a phone plan or a 12-month SIM-only plan) will get a data boost when they sign up for EE’s fibre broadband service. There’s a 5GB data boost on standard fibre broadband and a 20GB data boost on Fibre Max broadband.

4G Broadband

As an alternative to their ADSL and fibre broadband services (which both make use of a phone line connection), EE also offers a 4G-based home broadband service. This service bypasses your phone line entirely and uses 4G technology to communicate with EE’s network.

There are multiple advantages to choosing 4G home broadband. For instance, customers living in a rural area may find download speeds faster on 4G broadband than on traditional fixed-line home broadband. You can also set up 4G broadband without an engineer visit and there’s flexibility to bring your broadband connection with you to other places.

The disadvantage of choosing 4G home broadband is you’ll typically pay a bit more compared to ADSL and fibre. There are also download limits to consider, whereas ADSL and fibre broadband plans come with unlimited data. The higher latency on 4G broadband may also affect fast-paced online gaming and download speeds may occasionally be affected by network congestion or poor weather.

Customers signing up for EE’s 4G broadband service will get the 4GEE Home Router. In theory, this can give you up to Category 7 LTE speeds (up to 300Mbit/s download), but EE says an average download speed of 31Mbit/s is much more realistic. The router supports dual-band Wi-Fi (802.11a/b/g/n/ac) and has 2 Gigabit Ethernet sockets for connecting wired devices to your network.

4G home broadband is available on a choice of the following plans:

ServiceData AllowanceContract LengthUpfront PriceMonthly Price

4GEE Home
10GB Data18 month contract£129.99£25/month

4GEE Home
50GB Data18 month contract£0£35/month

4GEE Home
50GB Data1 month contract£100£35/month

4GEE Home
100GB Data18 month contract£0£35/month

4GEE Home
100GB Data1 month contract£100£35/month

4GEE Home
200GB Data18 month contract£0£40/month

4GEE Home
200GB Data1 month contract£100£40/month

4GEE Home
300GB Data18 month contract£0£45/month

4GEE Home
300GB Data1 month contract£100£45/month

4GEE Home
500GB Data18 month contract£0£50/month

4GEE Home
500GB Data1 month contract£100£50/month
To show you the most relevant plans, 5 similar but more expensive plans have been hidden. .

See all EE 4G Broadband Deals →

There’s no need for an engineer visit when you choose 4G home broadband – you’ll be sent a router through the post which you can simply plug in to get started. If you’d like to improve download speeds, you can attach an external antenna to your router or you can pay for EE’s 4GEE Antenna installation service (£100).

Like the ADSL and fibre broadband plans, you’ll also get a 5GB data boost when you sign up to EE’s 4G home broadband. This will be added automatically to your EE mobile plan (only phone plans and 12-month SIM plans are eligible).

EE Home Broadband Speeds

The average download speeds on EE home broadband depend on the type of broadband service that is selected:

Broadband Plan Average Download Speed Technology
Standard Broadband 10Mbit/s ADSL2+
Fibre Broadband 36Mbit/s VDSL2 (fibre-to-the-cabinet)
Fibre Plus Broadband 67Mbit/s VDSL2 (fibre-to-the-cabinet)
Fibre Max 1 Broadband 145Mbit/s G.fast (hybrid fibre)
Fibre Max 2 Broadband 300Mbit/s G.fast (hybrid fibre)
4GEE Home Broadband 31Mbit/s Category 7 LTE (4G)

The average download speed stated by EE is based on the download speed that’s available to at least 50% of customers during peak hours (8-10pm).

In reality, actual download speeds will differ for every home based on factors like the distance to your nearest green cabinet or the location of your nearest 4G phone mast. Download speeds may also be affected by network congestion or poor weather. To get an estimate of the speeds that are available where you live, enter your postcode and address on EE’s website:

Check EE Broadband Speeds →

On ADSL and fibre broadband, you’ll also be given a “minimum guaranteed speed” before you sign up. As per Ofcom’s voluntary code of practice on broadband speeds, you’ll be able to cancel your service without any penalty within the first 30 days if this minimum download speed isn’t met.

Download Limits

EE offers unlimited data on all of their standard ADSL broadband and fibre broadband plans. According to their website, “there are no usage caps or download limits” on their service and you’ll never be slowed down for using too much data.

If you choose 4G home broadband, a download limit of between 10GB and 500GB per month will apply to your plan. The exact data allowance on your plan depends on how much you pay every month. At present, unlimited data isn’t available on EE’s 4G broadband plans (consider choosing Three Broadband or Vodafone GigaCube instead if you’d like unlimited data on 4G or 5G home broadband).

Coverage

The coverage that’s available to you on EE home broadband differs depending on the type of broadband you’d like.

ADSL & Fibre Broadband

In the UK, EE uses BT Openreach phone lines to deliver fixed-line home broadband services (ADSL and fibre broadband connections).

Check EE Broadband Coverage (ADSL & Fibre) →

Almost every home should be able to get standard ADSL broadband. However, download speeds can be considerably slower than average if you live a long way away from the nearest telephone exchange.

EE’s fibre broadband service is available to around 91% of UK households. Availability of this service depends on whether your local green cabinet has been connected to fibre. It also depends on available capacity at your cabinet (sometimes there might be a waiting list if all of the capacity is already used up).

EE’s Fibre Max broadband service uses G.fast technology and is currently available in approximately 1 million homes.

You should use EE’s line checker to see the services available where you live and to get an estimate of possible download speeds.

4G Broadband

EE’s 4G broadband service makes use of their mobile network coverage.

At the time of writing, EE offers 99% population coverage and about 90% geographical coverage on 4G. Their website says they’re aiming to increase this to 95% geographical coverage in 2020.

For customers living in rural areas that are not connected to fibre broadband, 4G broadband can often give a much better experience with faster download speeds and more flexibility than standard ADSL broadband.

You can double-check the coverage that’s available in your area by entering your postcode on EE’s online coverage map:

Check EE 4G Coverage (ee.co.uk) →

EE’s line checker for home broadband can also give you an estimate of 4G download speeds alongside the ADSL and fibre broadband packages that are available to you.

More Information

For more information, please see EE’s official website.

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