Sky’s WiFi Max add-on gives you a powerful Sky Max Hub router & an enhanced WiFi Guarantee. Up to 3 Sky Max Pods are also available if needed.

In the UK, Sky now offers a WiFi Max add-on for home broadband customers. For an extra £6.50 per month, you’ll get an upgrade to the Sky Max Hub router with support for the latest WiFi 6 technology. You’ll also benefit from an enhanced WiFi guarantee with up to 3 Sky Max Pods, if needed, at no extra cost.

In this article, we’ll review the WiFi Max add-on for Sky Broadband, including how it works and the additional benefits you’ll get. We’ll also look at the best Sky Broadband deals with WiFi Max included.

Prices From: £6.50 per month
Contact Length: 18 month contract
Key Features:
  • A powerful Sky Max Hub router with WiFi 6 technology.
  • An enhanced WiFi guarantee (up to 25Mbps). Up to 3 Sky Max Pods if needed.
  • Parental controls, profiles, pause devices & schedule downtime in My Sky.
  • Advanced security monitoring
  • Evening & weekend engineer visits at no extra cost.
Compatible With: Superfast, Ultrafast & Gigafast plans
(not available with Sky Q or Essential Plus broadband)
Best Deals: See Sky WiFi Max deals →

What is Sky WiFi Max?

If you’re joining Sky Broadband as a new customer in the UK, there’s now the option to upgrade to the WiFi Max service for an extra £6.50 per month. This upgrade is available on Sky’s Superfast 35, Superfast, Ultrafast, Ultrafast Plus and Gigafast broadband plans (excluding customers who have a Sky Q box).

The WiFi Max add-on gives you Sky’s latest Max Hub router with support for WiFi 6 technology. You’ll also get an enhanced wall-to-wall WiFi guarantee (10Mbps on Superfast 35 & Superfast, or 25Mbps on Ultrafast, Ultrafast Plus and Gigafast), with up to 3 Sky Max Pods at no extra cost if they’re needed.

Within the My Sky app, you’ll be able to set parental controls and create device profiles, as well as pausing the internet on certain devices and setting downtime schedules. You’ll also get advanced security monitoring with evening & weekend engineer visits at no extra cost.

If you’re a Sky Mobile customer, you’ll also get 2GB of mobile data for unplanned broadband outages lasting for more than 30 minutes.

Sky Max Hub

A key benefit of upgrading to Sky’s WiFi Max add-on is the fact you’ll get their latest router included: the Sky Max Hub (SR213).

The Sky Max Hub supports the latest WiFi 6 technology (802.11ax). This allows you to benefit from faster speeds and a stronger connection on WiFi 6 devices. It also offers improved data security with WPA3 encryption, along with better battery life on compatible smart home devices.

On the new router, Sky has also added the ability for you to set downtime schedules on a per-device basis. This means, for instance, you can pause the internet connection on your children’s devices during mealtimes or after their bedtime. You can also block individual devices from accessing your WiFi network.

The following table shows a side-by-side comparison of the Sky Max Hub and the regular Sky Broadband Hub:

Sky Max Hub
(Sky SR213)
Sky Broadband Hub
(Sky SR203)
Availability
Sky Broadband Plans: Requires WiFi Max add-on Standard hub (without WiFi Max)
Price: £6.50 extra per month No extra cost
Connectivity
WiFi Connectivity: WiFi 6
(802.11a/b/g/n/ac/ax)
WiFi 5
(802.11a/b/g/n/ac)
Mesh WiFi: Yes
(up to 3 Sky Max Pods)
No
(except Sky Q customers†)
WiFi Guarantee: Enhanced
(up to 25Mbps in every room)
Standard
(3Mbps in every room)
Pause & Schedule WiFi:
Yes No
Ethernet: 4 Gigabit Ethernet ports 4 Gigabit Ethernet ports
Phone: Yes Yes
Security:
  • WPA3 security
  • Built-in firewall
  • WPA2 security
  • Built-in firewall
Other:
  • Intelligent cloud WiFi optimisation
  • USB-C port
Other
Colour: White Black
Model Number:
Sky SR213 Sky SR203
More Information: Sky Max Hub Sky Broadband Hub

† If you’re a Sky TV customer with the Sky Q box, this will extend the range of your home WiFi network.

Wall-to-Wall WiFi Guarantee

Sky’s Superfast 35, Superfast, Ultrafast, Ultrafast Plus and Gigafast broadband plans come with a standard wall-to-wall WiFi guarantee of 3Mbps. This guarantee covers up to 5 bedrooms, and up to 12 rooms in total (excluding your garden and any exterior buildings such as sheds and garden offices).

If you’re a WiFi Max customer, you’ll benefit from an enhanced wall-to-wall WiFi guarantee. This will be 10Mbps on the Superfast 35 and Superfast plans, or 25Mbps on the Ultrafast, Ultrafast Plus and Gigafast plans.

If needed, Sky may send you up to 3 Sky Max Pods (pictured) at no extra cost to boost your home WiFi signal. This is at their discretion and they’ll only send them out if they’re needed. They might also offer an engineer visit to improve your home WiFi.

The following table shows a side-by-side comparison of the WiFi guarantees:

Enhanced WiFi Guarantee
(with WiFi Max add-on)
Standard WiFi Guarantee
(no add-on required)
Guaranteed WiFi Speed:
10Mbps (Superfast plans)
25Mbps (Ultrafast & Gigafast plans)
3Mbps
Covers up to: 5 bedrooms & 12 total rooms 5 bedrooms & 12 total rooms
Additional hardware available:
Up to 3 Sky Max Pods No
WiFi engineer visit available:
Yes No
Compensation:
1 month broadband subscription fee
& 1 month WiFi Max subscription fee
1 month broadband subscription fee
More Information:
Enhanced WiFi Guarantee Standard WiFi Guarantee

Your WiFi guarantee will start 14 days after your service goes live (this is to allow a bit of time for your connection to stabilise). If you’re unable to get the minimum guaranteed WiFi speeds, you can apply for a credit on your bill that’s equal to one month of your Sky Broadband and WiFi Max subscription fee.

You can see the full terms of the enhanced WiFi guarantee on Sky’s website.

Advanced Security Monitoring

As part of the WiFi Max add-on, you’ll get Sky’s ‘advanced security’ feature. Once you’ve activated it in the My Sky app, it will help to block known malware and phishing websites on your broadband connection.

In addition, you’ll get real-time monitoring on all of the devices that are connected to your home network. If any risky or abnormal behaviour is detected on your network, you’ll be alerted in the My Sky app so you can decide what to do in response.

Evening & Weekend Engineer Visits

Sky has a team of broadband engineers known as the ‘Sky Broadband Tech Team’. They can help to fix issues with your broadband and optimise the WiFi connect in your home.

If you’d like to book an evening or weekend appointment, there’s normally a £15 charge. However, this £15 charge is waived for customers that have the WiFi Max add-on.

Mobile Data For Outages

If you’re a Sky Mobile customer, you’ll get 2GB of data added to your Sky Piggybank whenever there’s an unplanned broadband outage lasting for more than 30 minutes between 7am and 11pm.

This extra mobile data can help tide you over until your broadband connection is restored. For instance, you can turn your mobile phone into a WiFi hotspot and share your data with other devices to get them online.

According to Sky, you can get up to 3 data credits each month, and up to 18 credits over your 18-month contract.

Sky WiFi Max Deals

To get Sky’s WiFi Max service, start off by choosing one of the following Sky Broadband plans from £28 per month. You’ll then be able to add the WiFi Max add-on for an extra £6.50 per month.

ServiceBroadbandTelevisionMonthly Price
(may rise during contract)
Sky
Sky Full Fibre 100

100Mbps
average download

No TV
£28/month
plus £5 upfront
18 month contract

+£6.50/month WiFi Max
Sky
Sky Superfast

61Mbps
average download

No TV
£28/month
plus £5 upfront
18 month contract

+£6.50/month WiFi Max
Sky
Sky Ultrafast

145Mbps
average download

No TV
£30/month
plus £5 upfront
18 month contract

+£6.50/month WiFi Max
Sky
Sky Ultrafast Plus

500Mbps
average download

No TV
£34/month
plus £5 upfront
18 month contract

+£6.50/month WiFi Max
Sky
Sky Superfast 35

36Mbps
average download

No TV
£34/month
plus £5 upfront
18 month contract

+£6.50/month WiFi Max
Sky
Sky Gigafast

900Mbps
average download

No TV
£44/month
plus £5 upfront
18 month contract

+£6.50/month WiFi Max

See all Sky Broadband deals →

If you’re also looking to get Sky TV, there are significant savings available when you take this together with Sky Broadband.

For instance, you can choose one of the following broadband & TV bundles from just £37 per month. Alongside your Sky Broadband service, you’ll get access to all of the Sky Entertainment channels, as well as Netflix (worth £6.99 per month) and discovery+ standard (worth another £6.99 per month). You can then add WiFi Max for an extra £6.50 per month.

ServiceBroadbandTelevisionMonthly Price
(may rise during contract)
Sky
Sky Stream, Sky Entertainment & Netflix with Superfast Broadband

61Mbps
average download
Sky ShowcaseSky AtlanticNetflixDiscovery+
Sky Entertainment & Netflix

150+ channels included
£37/month
18 month contract
+£6.50/month WiFi Max
Sky
Sky Stream, Sky Entertainment & Netflix with Full Fibre 100 Broadband

100Mbps
average download
Sky ShowcaseSky AtlanticNetflixDiscovery+
Sky Entertainment & Netflix

150+ channels included
£40/month
18 month contract
+£6.50/month WiFi Max
Sky
Sky Stream, Sky Entertainment & Netflix with Ultrafast Plus Broadband

500Mbps
average download
Sky ShowcaseSky AtlanticNetflixDiscovery+
Sky Entertainment & Netflix

150+ channels included
£46/month
18 month contract
+£6.50/month WiFi Max
Sky
Sky Stream, Sky Entertainment & Netflix with Ultrafast Broadband

145Mbps
average download
Sky ShowcaseSky AtlanticNetflixDiscovery+
Sky Entertainment & Netflix

150+ channels included
£56/month
18 month contract
+£6.50/month WiFi Max

See all Sky Broadband & TV deals →

Switching to Sky

If you’re currently using a different broadband provider, it’s a straightforward process switching to Sky Broadband.

Start by signing up online with Sky, making sure to provide your current landline number if you’d like to keep it. You can add the WiFi Max add-on after choosing your plan.

Once you’ve placed your order, Sky will give you a switchover date for your broadband service. This will normally be in around 2 weeks time. If you added WiFi Max, they’ll also send you the new Sky Max Hub router through the post so you can plug it in when your service goes live.

For step-by-step instructions on how to switch to Sky Broadband, please select your current provider from the drop-down menu below:

Switch to Sky Broadband
Your step-by-step guide to switching

Select your current broadband provider:

More Options

For more information, see our in-depth guide to switching broadband providers in the UK.

More Information

For more information about Sky’s WiFi Max add-on, please see Sky’s official website.

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