Sky offers Essential, Superfast and Ultrafast fibre broadband with the Sky Hub router and an optional Broadband Boost add-on.

In the UK, Sky currently offers a choice of three home broadband plans: Essential Broadband (with average download speeds of 11Mbps), Superfast Broadband (with average download speeds of 59Mbps) and Ultrafast Broadband (with average download speeds of 145Mbps).

At present, you can get Sky’s home broadband service from £25 per month. This includes the latest Sky Hub router. For an extra £5 per month, you can add Sky Broadband Boost which also gives you guaranteed wi-fi in every room of your home.

In this article, we’ll review the Sky Broadband service. We’ll start by comparing the three plan: Essential, Superfast and Ultrafast Broadband. We’ll then look at the provided Sky Hub router you’ll get included with your plan, along with other features of Sky Broadband like the Sky TV deals and the Broadband Boost add-on. Finally, we’ll look at how you can change your broadband provider to Sky.

Prices From: £25 per month
Exclusive Offers:
Contract Length: 18 months
Download Speed: 11Mbps (Essential)
59Mbps (Superfast)
145Mbps (Ultrafast)
Upload Speed: 0.8Mbps (Essential)
18Mbps (Superfast)
27Mbps (Ultrafast)
Router: Sky Broadband Hub
Add-Ons:

Sky Broadband Plans

In the UK, Sky currently offers a choice of three home broadband plans:

  • Essential Broadband: With average download speeds of 11Mbps, Essential Broadband is designed for everyday internet usage such as browsing, online shopping and social media.
  • Superfast Broadband: With average download speeds of 59Mbps, Superfast Broadband is 5 times faster than Essential. Being Sky’s most popular broadband plan, it allows you to stream, game and download on multiple devices at the same time.
  • Ultrafast Broadband: With average download speeds of 145Mbps, Ultrafast is 12 times faster than Essential. It allows you to stream in ultra-HD quality across multiple devices but it’s currently only available in around 18% of UK homes.

The following table shows a side-by-side comparison of the three broadband plans from Sky:

Essential Broadband Superfast Broadband Ultrafast Broadband
Monthly Price: £25 per month £28 per month £35 per month
Download Speed: 11Mbps average download 59Mbps average download 145Mbps average download
Upload Speed: 0.8Mbps average upload 16Mbps average upload 27Mbps average upload
Inclusive Features
Phone Line: Yes Yes Yes (via Hub)
Speed Guarantee: No Yes, check your address Yes, 100Mbps minimum
WiFi Guarantee: £5 per month
(with Broadband Boost)
£5 per month
(with Broadband Boost)
£5 per month
(with Broadband Boost)
Technology
Technology: ADSL Fibre (FTTC or FTTP) Fibre (Gfast or FTTP)
Router: Sky Broadband Hub Sky Broadband Hub Sky Broadband Hub
Availability: 98% of UK homes
Check availability →
91% of UK homes
Check availability →
18% of UK homes
Check availability →

All of Sky’s broadband plans are available at a discounted price when you take it together with Sky TV.

For guaranteed Wi-Fi in every room of your home, you can add Sky’s Broadband Boost for an extra £5/month.

Essential Broadband

Essential Broadband is Sky’s entry-level home broadband service. Currently available for £25 per month, it uses ADSL (copper broadband) technology.

The Essential Broadband service should suffice for most day-to-day usage. This includes browsing the web, using social media and online shopping. It should also allow you to stream HD-quality video on up to two devices at the same time.

Sky says their Essential Broadband service offers an average download speed of 11Mbps and an average upload speed of 0.8Mbps. However, this can vary substantially depending on the distance between your home and the telephone exchange. For this reason, you should get a personalised estimate of the speeds available where you live by entering your address on Sky’s website.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Sky Broadband
Sky Essential
11Mbps download18 month contract£9.95£25/month

Check Essential Broadband Deals →

When you sign up to the Essential Broadband service, you’ll get the Sky Hub 4 router (SR203). This allows you to share your broadband connection with up to 64 devices using dual-band Wi-Fi. You’ll also get 4 Gigabit Ethernet sockets for connecting wired devices to your network.

Superfast Fibre Broadband

Sky’s Superfast Broadband uses fibre broadband technology to deliver an average download speed of 59Mbps to your home (about five times faster than Essential). It’s currently available for £28 per month, plus £9.95 upfront when you order through this link.

With Superfast Broadband, you should be able to stream HD-quality video on up to 10 devices at the same time. Alternatively, you can stream ultra HD video in 4K quality on two devices at the same time.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Sky Broadband
Sky Superfast
59Mbps download18 month contract£9.95£28/month

Check Superfast Broadband Deals →

Superfast Broadband will either be provided using fibre-to-the-cabinet (FTTC) technology or fibre-to-the-premises (FTTP) technology. It’s currently available in around 91% of UK homes, with a speed guarantee included (you can check the guaranteed speed for your address online).

Like on Sky’s other home broadband plans, you’ll receive the Sky Hub 4 router (SR203) on Superfast Broadband. You can then pay an extra £5/month for Broadband Boost which gives you a wi-fi guarantee along with multiple other features.

Ultrafast Fibre Broadband

Ultrafast Broadband is Sky’s fastest home broadband plan. It’s currently available in around 6 million homes (about 18% of UK addresses) and offers an average download speed of 145Mbps. You’ll also get an average upload speed of 27Mbps.

On Ultrafast Broadband, the speeds are around 12 times faster than Essential. This means you can do more things at the same time on multiple devices (e.g. streaming ultra-HD video at the same time on up to five devices).

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Sky Broadband
Sky Ultrafast
145Mbps download18 month contract£9.95£35/month

Check Ultrafast Broadband Deals →

Depending on what is available at your address, Ultrafast Broadband will be provided using either Gfast or full fibre (FTTP) technology. You’ll get a speed guarantee of at least 100Mbps on the service. You can also get a Wi-Fi Guarantee for an extra £5 per month through Sky Broadband Boost.

For more information, see our Sky Ultrafast Broadband review.

Broadband with Sky TV

All of Sky’s broadband plans can be taken together with Sky TV. There’s normally a fairly significant saving when you choose to take the two together at the same time.

For instance, Sky’s Superfast Broadband normally costs £28 per month. Meanwhile, Sky TV is normally available from £25 per month. If you take the two services together, you can get it for a combined price of £42 per month:

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Sky Broadband
Sky TV &
Superfast Broadband
59Mbps download18 month contract£39.95
(maximum)
£42/month
with Sky TV

For more information, see our Sky TV review.

Sky Broadband Router & Hub

Regardless of which Sky Broadband plan you sign up for (Essential, Superfast or Ultrafast), you’ll now be given a Sky Broadband Hub router (SR203) to use with the service.

The Sky Hub router supports dual-band Wi-Fi connectivity on up to 64 devices at the same time. It uses 8 built-in wi-fi antenna to optimise for Wi-Fi performance and coverage. This compares to 5 antenna on the older Sky Q Hub (ER115) that used to be supplied to customers on Sky Broadband. The new Sky Hub router also has 4 Gigabit Ethernet sockets for connecting wired devices to your home network (versus 2 on the older Sky Q Hub router).

The following table shows the technical specifications of the Sky Hub:

Sky Broadband Hub
(Sky SR203)
Availability
Sky Broadband Plans: Essential, Superfast & Ultrafast
Connectivity
Dual-Band Wi-Fi: Yes
Wi-Fi Connectivity: 802.11a/b/g/n/ac (up to 64 devices)
2.4GHz Wi-Fi: 4×4 MIMO
5GHz Wi-Fi: 4×4 MIMO
Ethernet: 4 Gigabit Ethernet ports
Phone: Yes
Other: WPA2 / WPA security
Built-in firewall
Other
Colour: Black/Grey
More Information: Sky Website

If you signed up for Sky Broadband after the 4th March 2020, you’ll need to return your broadband router to Sky when you cancel the service. This is because it is only being loaned to you for the duration of your contract.

For further information and technical specifications, see the details on Sky’s website.

Sky Broadband Features

Sky TV Deals

If you take a Sky TV package at the same time as taking Sky Broadband, you’ll benefit from a major saving on the combined price. For instance, Superfast Broadband is currently available for £28 per month and Sky TV is currently available from £25 per month. If you take the two services together, you’ll pay a combined price of £42 per month for your TV and broadband bundle.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Sky Broadband
Sky TV &
Superfast Broadband
59Mbps download18 month contract£39.95
(maximum)
£42/month
with Sky TV

The Sky TV service gives you access to more than 300 channels and more than 500 on-demand box sets. You’ll also get a Sky Q set-top box for your TV. You can get a discounted subscription to Netflix through Sky, along with access to the Sky Sports and BT Sport channels (available at extra cost).

Get Sky Broadband & Sky TV →

The discounted Sky TV deals are available with all three Sky Broadband packages including Essential Broadband, Superfast Broadband and Ultrafast Broadband.

Sky Broadband Boost

For an extra £5/month, you can add Broadband Boost to your Sky Broadband service. This gives you a Wi-Fi Guarantee along with other key features:

  1. Guaranteed wi-fi in every room or money back. Sky will guarantee a minimum download speed of 3Mbps in every room of your home, whilst you’re using the Wi-Fi network from your Hub. If you aren’t receiving these speeds, you’ll be sent a Sky Broadband Booster or a Sky engineer can be sent to your home to try and solve the problem for you. If you’re still unable to get 3Mbps in every room, the money you’ve paid for Broadband Boost will be refunded to you.
  2. Daily checks on your line. Sky will perform an automated check on your phone line between 12am and 5am each morning. This is designed to detect faults with the line so an engineer can be sent round to fix it if required. Your home broadband service might be unavailable for around 2 minutes whilst the check is happening.
  3. Sky Broadband Buddy parental controls. You’ll get access to the Sky Broadband Buddy app which allows you to control the types of content different family members can access on their device. You can also set limits on screen time and pause the internet connection (e.g. during meal times or bedtime). The service requires you to install an iOS or Android application, which can also be used to manage access to the internet when using a mobile data connection.
  4. Engineer visits at no extra cost. Sky has a team of broadband engineers (also known as the Sky Broadband Tech Team) who can visit your home to diagnose connectivity issues and to improve download speeds. There’s normally a £15 charge for evening and weekend appointments, but the charge is waived for customers who have Sky Broadband Boost.
  5. 2GB mobile data for outages. If you’re a Sky Mobile customer, you’ll get 2GB of data added to your Sky Piggybank if your broadband service suffers from an outage. To qualify, it’ll need to be an unplanned outage lasting for more than 30 minutes between 7am and 11pm.

For more information, see our Sky Broadband Boost review.

Speed Guarantee

If you sign up for Sky’s Superfast or Ultrafast broadband, you’ll benefit from Sky’s Speed Guarantee. This gives you a minimum guaranteed download speed on your Sky Broadband service:

  • On Superfast Broadband, the minimum guaranteed download speed will be given to you on this page. You’ll need to provide your address to see the minimum speed for where you live. If the download speed to your Sky Hub router drops below this minimum guaranteed speed for three consecutive days, you’ll be able to claim one month’s subscription fee back from Sky.
  • On Ultrafast Broadband, you’ll have a minimum guaranteed download speed of 100Mbps. If the download speed to your Sky Hub router drops below the 100Mbps minimum for three consecutive days, you’ll be able to claim one month’s subscription fee back from Sky.

The speed guarantee applies from 14 days after your service is activated (this is because it can take up to 14 days for the service to reach a stable sync speed after it’s activated). You can claim the one month subscription fee up to twice during the length of your contract.

The Speed Guarantee is not available on Sky’s Essential Broadband service.

Full Fibre Broadband

If you’re living in a home with access to full fibre broadband (FTTP) on the Openreach network, you’ll now be able to get full fibre broadband from £28 per month on Sky. You can choose between the Superfast plan and Ultrafast plan if you have a full fibre connection.

At present, Sky’s full fibre service is available in around 4 million homes. A further 3.2 million homes are due to receive a full fibre connection by the mid-2020s.

Check Sky Full Fibre Availability →

For more information, you can read our Sky Ultrafast Broadband review.

Sky Broadband Speeds

The average speeds available on Sky Broadband will depend on the plan you choose:

Sky Broadband Plan Average Download Speed Average Upload Speed Technology
Essential Broadband 11Mbps 0.8Mbps Copper (ADSL)
Superfast Broadband 59Mbps 18Mbps Fibre (FTTC or FTTP)
Ultrafast Broadband 145Mbps 27Mbps Fibre (Gfast or FTTP)

These figures are based on what 50% of Sky customers are able to get between 8pm and 10pm each day (this is when the service is typically most busy). In reality, the actual download speeds you get may vary based on the time of day and based on the distance between your home and the nearest street cabinet.

There’s a minimum speed guarantee on Superfast Broadband and Ultrafast Broadband.

Coverage & Availability

Sky’s home broadband service is delivered through the Openreach network. You should therefore be able to get Sky Broadband at most UK addresses. However, not all of the plans may be available at your address:

  • Essential Broadband uses ADSL (copper broadband) technology. It’s available in around 98% of UK homes. However, the speed can be slower than average in rural locations that are a long way from the nearest telephone exchange.
  • Superfast Broadband uses fibre broadband technology (either fibre-to-the-cabinet or fibre-to-the-premises, depending on what is available at your address). It’s available in around 91% of UK homes. On fibre-to-the-cabinet (FTTC), the final portion of the connection between the cabinet and your home is delivered over a copper phone line.
  • Ultrafast Broadband uses fibre broadband technology (either Gfast or fibre-to-the-premises, depending on what is available where you live). It’s currently available in around 18% of UK homes.

To find out which broadband plans are available at your address, enter your postcode on Sky’s online availability checker. You’ll also get a personalised estimate of the speeds available at your address, along with the speed guarantee for Superfast Broadband.

Check Sky Broadband Coverage →

Switching to Sky Broadband

It’s easy switching to Sky Broadband, even if you’re currently using a different broadband provider.

Start by signing up online with Sky, making sure to provide your current landline number if you’d like to keep it. During the online order process, Sky will give you a switchover date for the service (typically for around 2 weeks time).

In advance of your new Sky Broadband service going live, you’ll be sent a Sky Broadband Hub through the post. This will need to be plugged in on the switchover date to complete the setup.

For step-by-step instructions on how to switch to Sky Broadband, please select your current broadband provider below:

Switch to Sky Broadband
Your step-by-step guide to switching

Select your current broadband provider:

More Options

For more information, see our guide to switching broadband provider in the UK.

Frequently Asked Questions

What types of home broadband are available on Sky?
Sky offers three types of home broadband:
  • Essential Broadband: Sky’s copper broadband service uses ADSL technology and has average download speeds of 11Mbps.
  • Superfast Broadband: This uses fibre broadband technology and gives average download speeds of 59Mbps.
  • Ultrafast Broadband: Sky’s ultrafast broadband service uses Gfast or FTTP technology to deliver average download speeds of 145Mbps.
What router or hub will I get with Sky Broadband?
Regardless of which Sky Broadband plan you choose, you’ll now receive a Sky Hub 4 router (SR203). This supports dual-band Wi-Fi on up to 64 devices at the same time. It also has 4 Gigabit Ethernet sockets for connecting wired devices to your home network.
Does Sky offer Full Fibre broadband?
Yes. Sky offers fibre-to-the-premises (FTTP) broadband through the Openreach network. You can choose between the Superfast and Ultrafast plans on FTTP.

The fastest speeds are currently available when you choose Ultrafast Broadband. This has an average download speed of 145Mbps and an average upload speed of 27Mbps.

What is Sky Broadband Boost?
Sky Broadband Boost is an optional £5/month add-on for Sky Broadband. It gives you access to the following features:
  • Guaranteed wi-fi in every room of your home with speeds of at least 3Mbps, or your money back.
  • Daily checks on your line.
  • Sky Broadband Buddy parental controls app.
  • Evening & weekend engineer visits at no extra cost.
  • 2GB mobile data for outages (for Sky Mobile customers only).

For more information, see our Sky Broadband Boost review.

What speeds are available on Sky Broadband?
The average download speeds and upload speeds on Sky Broadband are as follows:

There’s also a speed guarantee on Superfast Broadband and Ultrafast Broadband.

Are there any download limits on Sky Broadband?
There are no download limits on Sky Broadband and traffic management is not used for heavy downloaders.
Can I get Sky Broadband where I live?
Around 98% of UK households can get Sky’s Essential Broadband. Meanwhile, around 91% of households can get Superfast Broadband and 18% of households can get Ultrafast Broadband. Enter your address on Sky’s website to see the plans available where you live.

More Information

For more information about Sky Broadband, please the official Sky website.

Your Comments 5 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 5 comments from readers. You can add your own comment here.

  • The new Sky Broadband Hub actually has 3 available (LAN) Ethernet ports on the back. The fourth is the WAN port used to link to the Cable/Fibre terminal provided by Virgin/OpenReach, leaving 3 for your devices.

  • I have Superfast Sky with Sky boost. Sky provided me with a extra extender/booster to increase availability throughout my house. At times I can have 12 devices working off my router. I do not get drop out when watching films etc so I’m really pleased with the system. It’s also great to have 4 ports available on the router. I contacted Sky 3 times during my initial set up and the team have been extremely helpful and knowledgeable. No complaints whatsoever.

  • worst router, poor. replaced with TP Link one. previous old sky router so much better. The new sky router cannot manage more than 4 to 8 devices, kept on getting the dreadee access point temporarily full

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