Sky offers Essential, Superfast and Ultrafast fibre broadband plans, with the optional Sky Broadband Boost add-on.

In the UK, Sky offers three types of home broadband service: Essential Broadband (with average download speeds of 11Mbit/s), Superfast Broadband (with average download speeds of 59Mbit/s) and Ultrafast Broadband (with average download speeds of 145 to 285Mbit/s).

In addition to their core home broadband service, there’s an optional £5/month Sky Broadband Boost add-on. This gives you additional features like a guaranteed wi-fi connection in every room and Sky Broadband Buddy parental controls.

In this article, we’ll review the Sky Broadband service in the UK. We’ll start by comparing the three types of plan: Essential, Superfast and Ultrafast broadband. We’ll then review the Sky Broadband Boost add-on before comparing the download speeds available on the service and the level of coverage you’re able to get.

Sky Broadband Plans

In the UK, Sky currently offers three different types of home broadband service:

  • Essential Broadband (11Mbit/s average): Sky’s ADSL home broadband service gives average download speeds of 11Mbit/s. The service is available in most UK homes.
  • Superfast Broadband (59Mbit/s average): Sky’s superfast fibre broadband uses fibre-to-the-cabinet (FTTC) technology. It’s currently available in around 90% of UK homes.
  • Ultrafast Broadband (145-285Mbit/s average): Sky’s latest ultrafast home broadband service gives average download speeds of either 145Mbit/s (Ultrafast 1) or 285Mbit/s (Ultrafast 2). It uses G.fast technology and is available in about 1 million homes.

Essential Broadband

Sky’s Essential Broadband is their basic home broadband service. Making use of ADSL technology, Sky says the Essential Broadband service is designed to give average download speeds of 11Mbit/s and average upload speeds of 0.8Mbit/s. This should allow you to stream high-definition video on up to 2 devices along with browsing the internet, sending emails, using social media and more.

In reality, actual download speeds may vary depending on the distance between your home and the nearest telephone exchange. For this reason, you should double-check the download speeds that are available to you by entering your address on Sky’s line checker.

You’ll receive the Sky Hub 4 router (SR203) when you sign up for the Essential Broadband service. This allows you to share your broadband connection with up to 64 devices using dual-band Wi-Fi. You’ll also get 4 Gigabit Ethernet sockets for connecting wired devices to your network. For an extra £5/month, Sky Broadband Boost can be added to your plan, giving you guaranteed wi-fi and a number of other benefits like Broadband Buddy parental controls.

Service Data Allowance Contract Length Upfront Price Monthly Price

Sky Essential
Unlimited Data
(11Mbit/s average speed)
18 month contract £19.95 £20/month

See all Sky Broadband Essential Deals →

For more information, visit Sky’s website to double-check the actual download speeds available where you live.

Superfast Fibre Broadband

Sky’s Superfast Broadband service makes use of fibre-to-the-cabinet (FTTC) technology. This means there is a fibre connection between your nearest green street cabinet and the telephone exchange, with a copper connection for the ‘last mile’ between the cabinet and your home.

Around 90% of UK homes will have access to Superfast Broadband. According to Sky, average download speeds of 59Mbit/s are available on the service – enough to stream HD-quality video on 10 devices at the same time. Average upload speeds on Superfast Broadband are approximately 18Mbit/s. Actual speeds may vary in practice, depend on the distance between your home and the nearest green cabinet. For this reason, it’s worth getting a personalised download speed estimate before you sign up.

Like Sky’s other home broadband services, you’ll receive the Sky Hub 4 router (SR203) with Superfast Broadband. You can pay an extra £5/month on top of the base subscription for Sky Broadband Boost which gives you added features like a wi-fi guarantee, inclusive engineer visits and parental controls.

Service Data Allowance Contract Length Upfront Price Monthly Price

Sky Superfast
Unlimited Data
(59Mbit/s average speed)
18 month contract £19.95 £27/month

See all Sky Broadband Superfast Deals →

Ultrafast Fibre Broadband

Sky’s fastest home broadband service is known as Ultrafast Broadband, and has average download speeds of either 145Mbit/s or 285Mbit/s. The service makes use of G.fast hybrid fibre, running on top of the BT Openreach network. At present, Ultrafast Broadband is available in around 1 million homes.

There’s a choice of two price plans when you sign up for Ultrafast Broadband. Ultrafast 1 gives you average download speeds of 145Mbit/s, with a guaranteed minimum download speed of 100Mbit/s. Meanwhile, the more expensive Ultrafast 2 gives you average download speeds of 285Mbit/s, with a guaranteed minimum download speed of 150Mbit/s. Average upload speeds on ultrafast broadband are 27Mbit/s for Ultrafast 1 and 45Mbit/s for Ultrafast 2.

The following table shows a list of Sky’s Ultrafast Broadband deals:

Service Data Allowance Contract Length Upfront Price Monthly Price

Sky Ultrafast
Unlimited Data
(145Mbit/s average speed)
18 month contract £34.95 £39/month

Sky Essential
Unlimited Data
(285Mbit/s average speed)
18 month contract £34.95 £49/month

See all Sky Broadband Ultrafast Deals →

You’ll need to add an extra £5/month to the prices above for Sky Broadband Boost.

Sky Broadband Boost

You can add Sky Broadband Boost for an extra £5/month as an additional service to your Sky Broadband plan. The Boost is compatible with Essential Broadband, Superfast Broadband and Ultrafast Broadband.

Sky Broadband Boost gives you the following five additional features:

  1. Guaranteed wi-fi in every room or money back. Sky will guarantee a minimum download speed of 3Mbit/s in every room of your home, whilst you’re connected to Wi-Fi. If you aren’t receiving these speeds, you’ll either be sent a Sky Broadband Booster or a Sky engineer will visit your home to try and solve the issue for you. If you still aren’t able to get 3Mbit/s in every room, the money you’ve paid for Sky Broadband Boost will be refunded to you.
  2. Engineer visits at no extra cost. Sky has a team of broadband engineers (also known as the Sky Broadband Tech Team) who can visit your home to diagnose connectivity issues and to improve download speeds. There’s normally a £15 charge for engineer visits, but the charge is waived for customers who have Sky Broadband Boost.
  3. Daily checks on your line. Sky will perform an automated check on your phone line every night between 12am and 5am. This is designed to detect faults with the line so an engineer can be sent round to fix it if required. Your home broadband service might be unavailable for around 2 minutes whilst the check is happening.
  4. Sky Broadband Buddy parental controls. You’ll get access to Sky Broadband Buddy which allows you to control the types of content different family members can access. You can also set limits on screen time and pause the internet connection (e.g. during meal times). The service requires you to install an iOS or Android application, which can also be used to manage access when your children are using 3G or 4G data.
  5. 2GB mobile data for outages. If you’re a Sky Mobile customer, you’ll get 2GB of data added to your Sky Piggybank if your broadband service suffers from an outage. To qualify, it’ll need to be an unplanned outage, lasting for more than 30 minutes between 7am and 11pm.

For more information on Sky Broadband Boost, see the product page on Sky’s website.

Sky Broadband Download Speeds

The average download speed on Sky Broadband depends on the type of service you sign up for:

Sky Broadband Plan Average Download Speed Average Upload Speed Technology
Essential Broadband 11Mbit/s 0.8Mbit/s ADSL2+
Superfast Broadband 59Mbit/s 18Mbit/s VDSL2 (fibre-to-the-cabinet)
Ultrafast 1 Broadband 145Mbit/s 27Mbit/s G.fast (hybrid fibre)
Ultrafast 2 Broadband 285Mbit/s 45Mbit/s G.fast (hybrid fibre)

Actual download speeds may vary depending on the time of day and depending on the distance between your home and the nearest green cabinet.

On Sky’s Ultrafast Broadband service, there’s also a guaranteed minimum download speed. This is 100Mbit/s on Ultrafast 1 Broadband and 150Mbit/s on Ultrafast 2 Broadband. If your average download speeds fall below this threshold for three consecutive days, Sky will allow you to cancel your contract without incurring any early termination fees, subject to the conditions described here.

Coverage

Sky’s home broadband service is delivered through the BT Openreach network. This means you’ll receive it through your phone line connection.

Check Sky Broadband Coverage →

Nowadays, most UK homes should be able to receive Sky’s Essential Broadband (ADSL) service. The download speeds on Essential Broadband will depend on the distance from your home to the nearest telephone exchange.

Superfast Broadband uses fibre-to-the-cabinet (FTTC) technology and depends on your nearest green street cabinet having been upgraded to fibre. There also needs to be spare capacity available within the cabinet (otherwise, there might be a waiting list to sign up). Around 90% of UK homes should have access to Superfast Broadband.

Finally, Sky’s Ultrafast Broadband makes use of G.fast (hybrid fibre) technology. It’s currently available in around 1 million UK homes.

You can use the line checker on Sky’s website to determine which broadband services are available where you live and what the expected download speeds are on each package.

More Information

For more information about Sky Broadband, please the official Sky website.

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