ASDA Mobile is a low-cost Pay As You Go network with competitive 30-day bundles and 4G coverage from EE.

In the UK, ASDA Mobile is a low-cost Pay As You Go network with competitive rates for calling, texting and browsing. For occasional mobile users, ASDA Mobile charges just 8p/minute, 4p/text and 5p/MB. Meanwhile, regular mobile users can save even more with a 30-day bundle from £5/month. Bundles include the popular £10 option with 600 minutes, unlimited texts and 3GB of internet.

The coverage on ASDA Mobile is provided by EE, with there being 99% population coverage on EE’s 2G, 3G and 4G mobile networks. Customers can join ASDA Mobile by ordering a free SIM card on the ASDA Mobile website. This SIM card will slot inside your existing unlocked smartphone, saving you money whilst at the same time giving you coverage from EE.

In this article, we’ll take an in-depth look at the ASDA Mobile service. We’ll start by looking at the price plans available on ASDA Mobile and how they compare to the plans available on other networks. We’ll then look at how you can use your handset on ASDA Mobile, at the level of coverage you can expect and at how to keep your existing phone number.

Order ASDA Mobile SIM Card (free) →

Pricing & Tariffs

ASDA Mobile offers Pay As You Go with no contracts.

In the UK, ASDA Mobile is a low-cost Pay As You Go mobile network. It’s offered by ASDA, the UK’s second-largest supermarket chain, in conjunction with EE who provide the underlying technology and coverage for the service. There are no contracts to sign when joining ASDA Mobile: you can simply order yourself a free SIM card and top it up to get going.

If you’re a frequent mobile user or a smartphone owner, a 30-day bundle on ASDA Mobile will normally offer the best value usage. With a 30-day bundle, you’ll convert your Pay As You Go credit into a 30-day allowance of calls, texts and mobile internet.

Meanwhile, for light and occasional mobile users, ASDA’s traditional Pay As You Go service may offer better value usage. With this, ASDA Mobile charges just 8p/minute, 4p/text and 5p/MB (a fraction of what the major mobile networks typically charge). Your Pay As You Go credit will also never expire providing you keep your SIM card active by using it at least once every 270 days.

30 Day Bundles

For regular mobile users and for anyone with a smartphone, the cheapest way to use ASDA Mobile is normally to buy a 30-day bundle.

With a 30-day bundle, you essentially buy your airtime in bulk from ASDA Mobile. This makes it cheaper than traditional Pay As You Go and gives you greater certainty over how much you’ll spend each month.

For instance, someone using 125 minutes, 100 texts and 250MB of data would normally pay £26.50 on traditional Pay As You Go. With a 30-day bundle, you would instead pay a flat-rate of just £5/month for 125 minutes, 2000 texts and 250MB of data.

As of August 2018, ASDA Mobile offers a choice of seven all-round bundles:

NetworkMinutesTextsInternetMonthly
Cost
ASDA Mobile1252,000250MB£5.00
ASDA Mobile300Unlimited1GB£7.00
ASDA Mobile600Unlimited3GB£10.00
ASDA Mobile800Unlimited4GB£12.00
ASDA Mobile1,000Unlimited6GB£15.00
ASDA MobileUnlimitedUnlimited9GB£20.00
ASDA MobileUnlimitedUnlimited15GB£25.00

Alongside the all-inclusive bundles, there is also a £5 Talk and Text bundle for people who don’t use a smartphone (the £5 Talk & Text bundle comes with 250 minutes and 2000 texts). There are also four data-only bundles (£5 for 500MB of data, £7.50 for 1GB of data, £12.50 for 4GB of data and £15 for 6GB of data).

Order ASDA Mobile SIM Card (Free) →

You can order a free SIM card through the above link to take advantage of the offer on the bundles.

Adding a 30-day bundle to your account

Once you have a SIM card from ASDA Mobile, you can buy a 30-day bundle by texting the following:

Bundle Buy One-Off Bundle Buy Recurring Bundle*
£5 Bundle Text 5 to 2732 Text AUTO 5 to 2732
£7 Bundle Text 7 to 2732 Text AUTO 7 to 2732
£10 Bundle Text 10 to 2732 Text AUTO 10 to 2732
£12 Bundle Text 12 to 2732 Text AUTO 12 to 2732
£15 Bundle Text 15 to 2732 Text AUTO 15 to 2732
£20 Bundle Text 20 to 2732 Text AUTO 20 to 2732
£25 Bundle Text 25 to 2732 Text AUTO 25 to 2732
£5 Talk & Text Bundle Text Talk 5 to 2732 Text AUTO Talk 5 to 2732
500MB Data Text Data 5 to 2732 Text AUTO Data 5 to 2732
1GB Data Text Data 7.50 to 2732 Text AUTO Data 7.50 to 2732
4GB Data Text Data 12.50 to 2732 Text AUTO Data 12.50 to 2732
6GB Data Text Data 15 to 2732 Text AUTO Data 15 to 2732

* Recurring bundles will automatically renew at the end of the 30 days providing there is enough credit remaining on your account. To disable automatic renewal, text STOP AUTO to 2732.

All bundles on ASDA Mobile will last for 30 days with any unused allowances expiring with the bundle. To check your current bundle and the remaining allowances in it, text BAL to 2732.

Pay As You Go

With classic Pay As You Go, just top-up your phone and pay for what you use.

For occasional mobile users, it continues to be possible to use ASDA Mobile on traditional Pay As You Go. Here, you’ll only pay for what you actually use on a per-minute, per-text and per-megabyte basis. Your credit will also never expire providing your SIM card remains active (you can keep it active by using the SIM card at least once every 270 days).

ASDA Mobile charges the following rates on Pay As You Go:

Calling Rates:
Voice Calls 8p/minute (any network, any time)
Calls to Voicemail 8p/minute
Calls to Special Rate Numbers 8p/minute access charge
+ service charge from the company you’re calling
Messaging Rates:
Text Message (SMS) 4p
Picture Message (MMS) 25p
Internet Rates:
Mobile Internet 5p/MB (buy a 30-day bundle for better value)

The prices in this table are stated for UK-to-UK only. If you’re travelling abroad outside Europe or making international phone calls, higher charges will normally apply. Source for pricing information: mobile.asda.com.

Calls to ASDA Mobile customer service on 2732 are free. A full list of rates can be found on the ASDA Mobile website. This includes the rates for using your mobile phone abroad in other countries through international roaming, and making international phone calls.

Order ASDA Mobile SIM Card (Free) →

In general, ASDA Mobile compares pretty well against the major mobile networks for their Pay As You Go rates. Their 8p/minute and 4p/text tariff is cheaper than most mainstream networks. They also allow you to keep your credit indefinitely, providing your SIM card remains active, with top-ups available from as little as £1 each time.

Some rival mobile networks are slightly cheaper than ASDA Mobile (e.g. O2 Classic Pay As You Go or Three’s 321 tariff). There may, however, be other considerations such as the level of coverage, customer service and flexibility with top-ups. For more information, see our guide to Pay As You Go SIM cards for light users and our Pay As You Go network comparison table.

Comparison to Alternatives

In the following section, we’ll compare the ASDA Mobile bundles against rival offerings from other mobile networks.

Less than £10 per month

5 Pound Note
ASDA Mobile has a choice of bundles from £5/month.

ASDA Mobile has a choice of three bundles for under £10/month.

For £5/month, ASDA’s all-inclusive bundle comes with 125 minutes, 2000 texts and 250MB of internet. Alternatively, their £5 Talk & Text bundle comes with 250 minutes and 2000 texts. For comparison, giffgaff has a £5 bundle with 150 minutes, 500 texts and 500MB of internet.

For £7/month, ASDA Mobile has a bundle with 300 minutes, unlimited texts and 1GB of internet. The closest comparable alternative is giffgaff’s £7.50 goodybag which, for 50p extra, comes with 250 minutes, unlimited texts and 2GB of internet.

NetworkMinutesTextsInternetMonthly
Cost
giffgaff150500500MB£5.00
ASDA Mobile1252,000250MB£5.00
EE100250150MB£5.00
Vodafone100250100MB£5.00
ASDA Mobile2502,000-£5.00
ASDA Mobile300Unlimited1GB£7.00
giffgaff250Unlimited2GB£7.50

£10 per month bundles

10 Pound Note

For £10 per month, ASDA Mobile offers 600 minutes, unlimited texts and 3GB of internet. This is comparable to giffgaff’s £10 goodybag, though giffgaff’s £10 goodybag comes with unlimited minutes rather than 600 minutes per month. giffgaff makes use of coverage from O2, whereas ASDA Mobile makes use of coverage from EE.

NetworkMinutesTextsInternetMonthly
Cost
giffgaffUnlimitedUnlimited3GB£10.00
ASDA Mobile600Unlimited3GB£10.00
Vodafone250Unlimited2GB£10.00
O22501,0002GB£10.00
Three3,0003,0001GB£10.00
EE250Unlimited1GB£10.00

£15 per month bundles

15 Pound Notes
At £15/month, giffgaff currently has the best value offering.

For £15/month, ASDA Mobile offers 1000 minutes, unlimited texts and 6GB of data.

As an alternative to ASDA Mobile, giffgaff offers the £15 goodybag as a possible alternative. This comes with unlimited minutes, unlimited texts and 8GB of data (giving you 2GB of additional data compared to ASDA Mobile but with coverage from O2 instead of EE).

NetworkMinutesTextsInternetMonthly
Cost
giffgaffUnlimitedUnlimited8GB£15.00
ASDA Mobile1,000Unlimited6GB£15.00
Three3,0003,0005GB£15.00
O25001,0005GB£15.00
EE1,000Unlimited2GB£15.00

£20 per month bundles

20 Pound Note

For £20/month, ASDA Mobile offers unlimited minutes, unlimited texts and 9GB of internet.

For most people, we’d probably recommend giffgaff as a better value alternative to ASDA Mobile. For £20/month, you’ll get unlimited minutes, unlimited texts and 20GB of data on giffgaff. Alternatively, there’s a £25 goodybag with unlimited minutes and Always On data (unlimited downloads with 4G speeds on the first 20GB per month).

NetworkMinutesTextsInternetMonthly
Cost
giffgaffUnlimitedUnlimited20GB£20.00
Three3,0003,00012GB£20.00
ASDA MobileUnlimitedUnlimited9GB£20.00
O21,0002,0006GB£20.00
Vodafone1,000Unlimited6GB£20.00
EE1,500Unlimited4GB£20.00
giffgaffUnlimitedUnlimitedAlways-On£25.00
Three3,0003,00030GB£25.00
ASDA MobileUnlimitedUnlimited15GB£25.00
EE2,000Unlimited8GB£25.00
O22,0002,0008GB£25.00

For more information, please see our full comparison of Pay As You Go bundles. In addition, if you’re over 18 and willing to sign a contract, it may also be worth considering a Pay Monthly SIM card.

Handsets

You’ll need to provide your own unlocked handset to use with ASDA Mobile.

ASDA Mobile is a SIM-only mobile network. This means you’ll need to provide your own handset to use with the ASDA Mobile service. You can use any mobile phone providing it’s unlocked or you can buy a SIM-free smartphone from retailers like Amazon.co.uk (our current recommendation is to buy a Moto G).

The free SIM card you order from the ASDA Mobile website will slot inside your handset to give you an ASDA Mobile service.

If you’re using a handset that was originally provided by another mobile network, it might be necessary for you to first unlock it. For more information, see our guides to unlocking an iPhone and unlocking a Samsung Galaxy smartphone.

Order ASDA Mobile SIM Card (free) →

ASDA Mobile provides a three-in-one SIM card, so you can pop out the Standard SIM, Micro SIM or Nano SIM as necessary. If you aren’t sure which size of SIM card is required by your phone, see our list of handsets and the required SIM card size for each one.

Credit Expiry & Inactivity Policy

Phone Call
You should try and use your phone at least once every 180 days.

On ASDA Mobile, your Pay As You Go credit doesn’t expire (this is assuming you aren’t converting your Pay As You Go credit into a 30-day bundle). To keep the credit active on your account, you do however need to make sure your SIM card remains active.

The easiest way to keep your SIM card fully active is to use it for a chargeable activity at least once every 180 days. Your Pay As You Go credit will only expire if your SIM card is left inactive for more than 270 days.

The following gives a timeline of what might happen to an unused ASDA Mobile SIM card:

  • Your SIM card has been used within the last 180 days. As long as you use your SIM card at least once every 180 days, your Pay As You Go credit on ASDA Mobile will never expire.
  • More than 180 days of inactivity on the SIM card. If more than 180 days have passed since your last chargeable activity, ASDA Mobile will suspend your outgoing phone calls. You’ll need to call them on 0800 079 2732 from another phone to reactivate outgoing phone calls on the SIM card. In the mean time, you’ll still be able to receive incoming phone calls and your Pay As You Go credit will still remain on your account.
  • More than 270 days of inactivity on the SIM card. If more than 270 days have passed since your last chargeable activity, your SIM card will be suspended by ASDA Mobile. You’ll no longer be able to make any phone calls and your Pay As You Go credit will also be removed. At this point, you can still call ASDA Mobile customer services on 0800 079 2732 to recover your phone number.
  • More than 360 days of inactivity on the SIM card. After 360 days of inactivity on your account, your phone number is deleted and can then no longer be recovered.

We’d typically recommend using your SIM card at least once every 180 days to avoid complications. This is a fairly standard policy across UK Pay As You Go mobile networks (in fact, ASDA’s policy is one of the most generous and lenient in the UK). For more information, please see our article on Pay As You Go inactivity.

Network & Coverage

2G, 3G & 4G Coverage from EE

ASDA Mobile has 99% population coverage from EE on 2G, 3G and 4G.

ASDA Mobile uses EE as its network coverage provider, so customers using ASDA Mobile will get the exact same coverage as customers on EE.

At the time of writing, this means ASDA Mobile offers 99% population coverage, including on EE’s high-speed 4G network. This translates through to about 90% geographical coverage, which is a major plus point of choosing ASDA Mobile as EE has the widest 4G coverage of any mobile network in the UK.

Before ordering a SIM card from the ASDA Mobile website, we strongly recommend checking the coverage in your area. You can do this by entering your postcode on the ASDA Mobile website:

Check ASDA Mobile Coverage (mobile.asda.com) →

Prior to April 2014, ASDA Mobile made use of coverage from Vodafone. The old Vodafone-based service was switched off in May 2014, with all ASDA Mobile customers since then using coverage from EE. If you see other websites referring to coverage from Vodafone, the information on those websites is now out-of-date.

4G Coverage

4G coverage has been available to customers on ASDA Mobile since April 2017. ASDA’s online coverage checker will give you an estimate on the quality of 2G, 3G and 4G coverage in your area.

If you joined ASDA Mobile before April 2017, you may need to update your SIM card to a 4G-ready SIM before you can access 4G on ASDA Mobile. For more information, see the ASDA Mobile 4G SIM checker.

Tethering

Tethering or personal hotspot refers to the process of sharing your smartphone’s internet connection with other devices (e.g. with your laptop or tablet).

On ASDA Mobile, tethering is permitted on all Pay As You Go tariffs. This is a strong selling point as many other low-cost networks prohibit the use of tethering on their network. For more information, please see our in-depth guide to tethering on UK mobile networks.

Keeping Your Phone Number

If you’re switching from another network to ASDA Mobile, it’s a straightforward process to keep your existing phone number.

You should start by ordering a free SIM card on the ASDA Mobile website. Once you’ve done that, contact your old mobile network and ask them for a PAC Code.

After receiving your new SIM card from ASDA Mobile, you’ll need to contact ASDA Mobile Customer Services to give them your PAC Code. You can do this by calling 2732 from your ASDA Mobile SIM card or by calling 0800 079 2732 from any other phone.

After you provide your PAC Code to ASDA Mobile, it will normally take about one working day for your phone number to be moved over. It isn’t possible to transfer credit from your old network, so you should try to use it up before leaving.

For a step-by-step guide on moving your phone number to ASDA Mobile, please select your current mobile network from the drop down menu below:

PAC Code Finder: Transfer Your Phone Number to ASDA Mobile

Your current network provider:

  More Options

For more information on transferring your phone number between networks, see our guide to using a PAC Code.

More Information

For more information, please see the official ASDA Mobile website.

Your Comments 101 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 101 comments from readers. You can add your own comment here.

  • Jason Cartwright said:

    Currently ASDA are offering double data and double minutes for their monthly tariffs, until late August, so I took the opportunity to transfer my mobile operator from Three to ASDA.

    The outcome proved fatal, a big mistake, for ASDA’s data network is excruciatingly slow. I never encountered slow data transfer on Three’s network nor when using Wi-Fi.

    Regardless of the time of day, in the middle of the night or during the day, ASDA’s network is torturously slow. I previously encountered no speed problems with Three, and have no speed problems when using Wi-Fi.

    My advice is to avoid ASDA’s network like the plague.

    ASDA Mobile may be cheap, but it’s certainly not cheerful.

    • Hi G,
      You can contact ASDA Mobile Customer Services on 2732 (or 0800 079 2732 from a landline) – I’d recommend getting in touch with them directly to see whether they’re able to help you.
      Thanks,
      Ken

  • Hello. Under the ‘£10 Bundles’ section, the information written does not correspond to the grid info. Written says best offer is ASDA 600 minutes, unlimited text and 2GB data, but the grid gives top bundle as ASDA, unlimited calls unlimited texts and 12GB data!!!???

    • Hi Pagey,
      Thanks for your comment. This page is a little bit of a mish-mash at the moment, as ASDA have a 12GB offer bundle which expires on the 9th January 2018. I’ll update the page again shortly, after which it should hopefully be a little bit clearer!
      Thanks,
      Ken

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