Lebara Mobile offers 30-day SIM-only plans and bundles, starting from £5/month with inclusive international calling.
In the UK, Lebara Mobile is a specialist provider of international phone calls. Customers choosing one of Lebara Mobile’s SIM-only plans or Pay As You Go bundles will receive an inclusive allowance of international minutes, along with the usual allowance of UK minutes, texts and 4G data.
On Lebara Mobile, customers have access to 2G, 3G and 4G coverage from Vodafone. Lebara says average download speeds of more than 20Mbit/s are available when using 4G on their network. Customers can get £10 of free credit when joining Lebara Mobile and transferring an existing phone number in from another network.
In this article, we’ll review Lebara Mobile’s SIM-only offering including the 30-day plans, bundles and offers that are available on the network.
- 1 Bundles & Plans
- 2 Handsets
- 3 Network & Coverage
- 4 Keeping Your Phone Number
- 5 Frequently Asked Questions
- 6 More Information
Bundles & Plans
If you’re joining Lebara Mobile, there are two types of price plan you’re able to choose from:
- SIM Only Plans: This is a 30-day rolling plan where you’ll get an allowance of international minutes along with the usual allowances of UK minutes, texts and mobile data. Your SIM only plan will automatically renew every 30 days with payment being taken automatically from your registered credit card or debit card.
- Pay As You Go Bundles: Lebara Mobile’s Pay As You Go bundles give you a little more flexibility compared to SIM Only plans. As before, you’ll get an allowance of international minutes along with UK minutes, texts and mobile data. The difference is you’re able to buy a Pay As You Go plan in more places. There’s also no obligation to have your credit card or debit card details saved.
In the following section, we’ll review each of these options in more detail.
SIM Only Plans
For most people, getting a SIM Only plan will be the best value way of using Lebara Mobile. With a SIM only plan, you’ll get an allowance of international minutes which can be used for calling 41 countries. You’ll also get an allowance of UK minutes, UK texts and 4G data.
At present, the following SIM only plans are available to buy from Lebara Mobile:
Unlike many other networks, there’s no need to undergo a credit check when taking out a SIM-only contract with Lebara. The contract works on a pre-paid basis so it isn’t possible for you to run up additional charges outside of your allowance (unless you first top-up your SIM card with additional Pay As You Go credit).
SIM-only plans are only available for purchase online through this page on the Lebara Mobile website. You’ll need to have a registered credit card or debit card saved on your Lebara Mobile account, with your SIM-only plan automatically renewing every 30 days using these details.
For customers choosing Lebara Mobile’s £35 unlimited data plan, there is no download limit or fair usage policy. This is confirmed in section 5.2 of their terms and conditions:
Where Unlimited data is included in a plan allowance, there is no data cap, subject to fraud exceptions. All general T&C will apply.
Pay As You Go Bundles
If you want a little more flexibility, Lebara Mobile also offers a range of 30-day Pay As You Go bundles. These bundles work in a very similar way to Lebara’s SIM-only deals except that you don’t need to have the bundle renew automatically each month. If you don’t renew your Pay As You Go bundle, you’ll move over to traditional Pay As You Go rates instead.
Unfortunately, this added flexibility means you’ll normally get smaller allowances for the same monthly price.
The following table shows a list of available Pay As You Go bundles:
Lebara Mobile’s Pay As You Go bundles are available for purchase online or in-store at one of their partner retailers.
You’ll get an inclusive allowance of international minutes with your Lebara Mobile SIM only plan or bundle. The inclusive international minutes can be used for calling phone numbers in the following destinations:
- Aland Islands
- Czech Republic
- Hong Kong
- New Zealand
- United States
If you’re calling a phone number in any other country, you’ll need to pay Lebara Mobile’s standard international rates.
Lebara Mobile Offers
For customers who are new to Lebara Mobile and joining from another network, it’s currently possible to get £10 of free credit when you transfer your existing phone number to Lebara. To qualify, you’ll need to request a PAC Code from your old mobile network which should then be provided to Lebara after you sign up for your SIM card.
If you’re a student with a NUS TOTEM card, you can get a 50% discount on the first month of your Lebara SIM-only plan.
With Lebara Mobile’s SIM-only plans and Pay As You Go bundles, you’ll need to provide your own unlocked smartphone to use with the service. This can either be a mobile phone that you already own, or it can be a new mobile phone that you purchase elsewhere SIM-free and unlocked.
If you’d like to use your current smartphone, it might sometimes be necessary for you to unlock it. For more information, see our guide to mobile phone unlocking or our step-by-step guides to unlocking an iPhone and unlocking a Samsung Galaxy smartphone.
If you’d like a brand new smartphone on which you can use your Lebara Mobile SIM-only plan, there are a number of potential retailers selling unlocked devices including Amazon, Argos, the Carphone Warehouse and John Lewis.
Network & Coverage
2G, 3G & 4G Coverage from Vodafone
Lebara Mobile is a virtual network operator, making use of Vodafone’s 2G, 3G and 4G networks in the UK.
Customers using a Lebara Mobile SIM card should get the same 2G, 3G & 4G coverage as customers on Vodafone. At the time of writing, 99% of the UK’s population is covered by the network, with average download speeds of 20Mbit/s available on Lebara Mobile’s 4G service.
Before signing up to join Lebara Mobile, we’d recommend double-checking the coverage available in your area. You can do this by entering your postcode on Vodafone’s online coverage map:
When checking the coverage on Vodafone’s website, you’ll need to ignore the results that are not applicable to Lebara (e.g. you should ignore 5G coverage as it isn’t available to Lebara Mobile customers).
Although Vodafone, Lebara Mobile’s host network, offers some 5G coverage, it isn’t currently available to customers on the Lebara Mobile service. Instead, customers on Lebara Mobile are limited to a maximum of 4G, with no announcement so far on when 5G coverage will become available.
Based on previous track record, it’s likely that 5G coverage won’t be available on Lebara Mobile for some time. Previously, Lebara Mobile’s customers only gained access to 4G coverage in 2018. This was five years after the launch of 4G on Vodafone in 2013.
If you’d like access to 5G coverage, you should choose one of Vodafone’s own Pay Monthly plans. You’ll get access to 5G coverage on the Red 5GB plan and above as well as on Vodafone’s unlimited data plans.
Vodafone currently offers 5G coverage in the following UK towns and cities:
|Now Live||45 towns and cities are live on Vodafone 5G (July 2020)|
Ambleside, Bebington, Belfast, Birkenhead, Birmingham, Bishopbriggs, Bolton, Bootle, Bristol, Cardiff, Cheadle, Droylsden, Eccles, Edinburgh, Gatwick, Glasgow, Guildford, Horwich, Huyton-with-Roby, Isle of Scilly, Kingswood, Lancaster, Leeds, Liverpool, Llandudno, London, Manchester, Mangotsfield, Newbury, Paisley, Penarth, Plymouth, Portsmouth, Prestwich, Reading, Rochdale, Salford, Solihull, Southampton, Stockport, Stoke-on-Trent, Stretford, Wallasey, Warrington, Wolverhampton
|2 towns and cities planned|
Blackpool, Bournemouth (2020)
For more information, see our guide to 5G coverage in the UK.
Tethering & Personal Hotspot
On Lebara Mobile, it’s possible to use the tethering functionality of your phone. This is confirmed in the FAQ on Lebara Mobile’s website:
In fact, you can even use your data allowance to tether multiple devices or create a mobile hot spot when outside a wifi-zone.
In the past, the use of tethering and personal hotspot was not permitted on Lebara Mobile. These restrictions have now been removed from the service.
For more information, see our in-depth guide about tethering on UK networks.
You can use your Lebara Mobile SIM card whilst travelling abroad through international roaming.
If you’re travelling to an EU or EEA country, you can use the normal data allowance from your plan. This is subject to the fair usage limits described on this page (e.g you can use a maximum of 4.2GB of data roaming each month on the £10 plan).
If you’re travelling to India, you can also use your normal UK allowances at no extra cost. This is subject to a fair usage limit of 200 outgoing minutes, 200 incoming minutes, 200 texts and 10GB of data. Further usage will be charge at standard international roaming rates (£3.49/minute for outgoing calls, £1.49/minute for incoming calls, 49p/text and £14.99/MB for data).
Please see the Lebara Mobile website for details about all of their international roaming rates.
Keeping Your Phone Number
If you’re joining Lebara Mobile to take advantage of their SIM-only plans or bundles, it’s a straightforward process to keep your current phone number.
Start by asking your current mobile network to provide you with a PAC Code. You can get a PAC Code through your mobile network’s website or app, or by texting PAC to 65075.
Once you’ve done that, you can order your new SIM-only plan or Pay As You Go bundle from the Lebara Mobile website. When it arrives, call Lebara Mobile customer services on 5588 (or 020 7031 0791 if you’re calling from another network). Give them the PAC Code from your old network and they’ll arrange the transfer of your phone number (normally for the next working day).
You’ll receive £10 of free credit when you transfer your phone number to Lebara Mobile and when you top-up with your SIM card with at least £5 of credit.
For a step-by-step guide on transferring your phone number to Lebara Mobile, please select your current mobile network from the dropdown menu below:
For more information about transferring your phone number between networks, please see our guide to using a PAC Code.
Frequently Asked Questions
|What SIM-only plans & bundles are available on Lebara Mobile?||
Lebara Mobile offers a choice of SIM-only plans and Pay As You Go bundles. The following SIM-only plans have an allowance of international minutes along with UK minutes, UK texts and UK data:
|Does Lebara Mobile have any discounts or offers?|
|What countries can I call using the international minutes?||
The inclusive international minutes on your Lebara Mobile bundle can be used for calling phone numbers in the following destinations: Aland Islands, Australia, Austria, Bulgaria, Canada, China, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hong Kong, Hungary, Iceland, India, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand and the United States of America.
|What coverage will I get on Lebara Mobile?||
On Lebara Mobile, you’ll get 99% population coverage using Vodafone’s 2G, 3G and 4G networks in the UK. For more information, see our guide to Lebara Mobile coverage.
|Can I keep my current phone number?||
Yes. It’s easy keeping your current phone number when moving to Lebara Mobile. Start by asking your current mobile network to provide you with a PAC Code. This can be obtained through your mobile network’s website or app, or by texting PAC to 65075. The PAC Code can later be given to Lebara Mobile’s customer services team in order to transfer your phone number to their network.
For more information, please see the official Lebara Mobile website.