BT offers a choice of three fibre broadband plans: Fibre Essential, Fibre 1 and Fibre 2. Find out how the three plans compare.

BT currently offers a choice of three fibre broadband plans in most UK households. The three plans are Fibre Essential (with average download speeds of 36Mbps), Fibre 1 (with average download speeds of 50Mbps) and Fibre 2 (with average download speeds of 67Mbps).

At present, you can get a fibre broadband from BT, with prices starting from £27.99 per month. This comes with the BT Smart Hub router to get your devices online along with extras like BT Virus Protect and free BT Cloud storage. In addition, you can add features BT TV along with BT Complete Wi-Fi and BT Halo at an additional monthly cost.

In around 8% of UK homes, you can also choose one of BT’s full fibre plans. Named Full Fibre 100, Full Fibre 300 and Full Fibre 900, they offer average download speeds of between 150Mbps and 900Mbps using either G.fast or full fibre (FTTP) technology.

In this article, we’ll review BT’s fibre broadband plans, comparing Fibre Essential to Fibre 1 and Fibre 2. We’ll also look at the speeds available on BT Broadband and the Smart Hub that’s included when you sign up to BT. Finally, we’ll look at the availability of BT’s website and how you can switch from your current provider to BT.

Prices From: £27.99 per month
Best Offer: £110 reward card
(currently available on BT Fibre 2)
Contract Length: 24 months
Download Speed: 36Mbps (Fibre Essential)
50Mbps (Fibre 1)
67Mbps (Fibre 2)
150Mbps-900Mbps (Full Fibre)
Upload Speed: 9Mbps (Fibre Essential & Fibre 1)
19Mbps (Fibre 2)
30Mbps-110Mbps (Full Fibre)
Router: BT Smart Hub (standard router)
BT Smart Hub 2 (with BT Complete Wi-Fi and BT Halo plans)
Coverage: 91% of UK homes (Fibre Essential, Fibre 1, Fibre 2)
8% of UK homes (Full Fibre)

BT Fibre Broadband Plans

In the vast majority of UK households (91%), BT currently offers a choice of three fibre broadband plans. The cheapest is Fibre Essential which has an average download speeds of 36Mbps. For faster speeds, there’s Fibre 1 with average download speeds of 50Mbps and Fibre 2 with average download speeds of 67Mbps.

The following table shows a side-by-side comparison of the three plans:

Fibre Essential Fibre 1 Fibre 2
Monthly Price: £27.99 per month £28.99 per month £32.99 per month
Reward Card: - £70 reward card £110 reward card
Download Speed: 36Mbps average download 50Mbps average download 67Mbps average download
Upload Speed: 9Mbps average upload 19Mbps average upload 19Mbps average upload
Inclusive Features
Phone Line: Optional Optional Optional
BT Virus Protect: 2 devices 2 devices 15 devices
BT Cloud: 200GB cloud storage 200GB cloud storage 1TB (1,000GB) cloud storage
Technology
Technology: Fibre Fibre Fibre
Router: BT Smart Hub BT Smart Hub BT Smart Hub
Availability: 91% of UK homes
Check availability →
91% of UK homes
Check availability →
91% of UK homes
Check availability →

In addition, around 8% of UK homes can also get a Full Fibre broadband plan from BT. These plans offer even faster download speeds, ranging from 150Mbps to 900Mbps on average. Homes with an Openreach G.fast connection can access BT’s Full Fibre 100 and Full Fibre 300 plans. Meanwhile, homes with a full fibre (FTTP) connection can also access Full Fibre 900.

Fibre Essential

For most people, BT’s entry-level fibre broadband plan is Fibre Essential. With average download speeds of 36Mbps and average upload speeds of 9Mbps, it’s currently available for £27.99 per month.

According to BT, you should choose the Fibre Essential plan if you want “great value fibre broadband” with the lowest monthly price. The speeds available on this plan should allow you to stream on 7 devices in HD quality at the same time, which is enough for the usage in most UK households. In reality, however, you might be able to get Fibre 1 or Fibre 2 for a bit cheaper overall, once you account for the value of the gift card that BT often provides on the more expensive plans.

If you’d like to get a personalised estimate of the speeds available at your address, this is available on the BT website. You’ll also be given a personalised Stay Fast Guarantee speed.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
BT
Fibre Essential
36Mbps download24 month contract£10£27.99/month

See all BT Fibre Essential deals →

The Fibre Essential plan comes with BT’s Smart Hub router. However, you can add BT’s Complete Wi-Fi service for an extra £10/month if you’d like a Smart Hub 2 router and a Wi-Fi Disc for mesh wi-fi at home. You can also add a variety of BT TV packages from an extra £12/month.

Fibre 1

According to BT, their most popular broadband service is the Fibre 1 plan. With average download speeds of 50Mbps, it’s around 40% faster on average than the Fibre Essential plan. It’s currently available for £28.99 per month so is a little more expensive than Fibre Essential. However, you'll get a £70 reward card included when you take Fibre 1.

BT says their Fibre 1 plan is recommended for “streaming and catching up on TV”. The extra speeds can allow you to stream on a few more devices than on Fibre Essential. For instance, the 50Mbps average speed will allow you to stream on 10 devices at the same time in full HD quality or on 2 devices at the same time in 4K ultra-HD quality.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
BT
Fibre 1
50Mbps download24 month contract£0£28.99/month
with £70 reward card

See all BT Fibre 1 deals →

Like BT’s other fibre broadband plans, you’ll also get the BT Smart Hub router included with Fibre 1. This is unless you upgrade to BT Complete Wi-Fi (available for £10/month more), in which case you’ll get the BT Smart Hub 2 and up to three Wi-Fi Discs.

The Fibre 1 service also includes a home phone line as well as BT’s Virus Protect service on up to two devices. You’ll get 200GB of free cloud storage from BT Cloud which you can use for backing up your files online. A variety of BT TV plans can be added to the Fibre 1 service from an extra £12/month.

Fibre 2

The Fibre 2 service is BT’s fastest mainstream fibre broadband plan. With average download speeds of 67Mbps, it’s another 33% faster than Fibre 1 on average. You can get the Fibre 2 service for £32.99 per month at present, with a £110 reward card included.

According to BT, you should choose the Fibre 2 plan for “streaming, gaming, watching and downloading in HD on multiple devices” at the same time.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
BT
Fibre 2
67Mbps download24 month contract£0£32.99/month
with £110 reward card

See all BT Fibre 2 deals →

Alongside the faster download speeds, there are two other benefits to choosing Fibre 2 over Fibre Essential and Fibre 1. Firstly, you’ll get a license for BT’s Virus Protect software for use on 15 devices at the same time. This compares to only 2 devices on the Fibre Essential and Fibre 1 plans. You’ll also get 1,000GB (1TB) of inclusive storage on the BT Cloud service, which is five times more storage than on BT’s other fibre broadband plans.

Apart from that, you’ll also get the BT Smart Hub router included with Fibre 2, or the newer BT Smart Hub 2 if you upgrade to BT Complete Wi-Fi. If you choose Complete Wi-Fi, you’ll also receive up to three Wi-Fi Discs to improve the Wi-Fi coverage through your home. BT TV can be added to your Fibre 2 service from an extra £12/month.

Full Fibre Plans

If you’re lucky enough to live in the 8% of UK homes with a full fibre (FTTP) connection, you’ll also be able to get one of BT’s newer Full Fibre plans. These plans offer even faster speeds with an average download speed of between 150Mbps and 900Mbps.

In homes with a G.fast broadband connection, you’ll be able to access the Full Fibre 100 and Full Fibre 300 plan. The Full Fibre 900 plan is exclusive to customers who have a full fibre (FTTP) connection from Openreach.

At present, you can get the following Full Fibre broadband plans from BT, starting from £39.99 per month:

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
BT
Full Fibre 100
150Mbps download24 month contract£0£39.99/month
with £70 reward card
BT
Full Fibre 300
300Mbps download24 month contract£0£49.99/month
with £70 reward card
BT
Full Fibre 900
910Mbps download24 month contract£0£59.99/month

See all BT Full Fibre deals →

The older plans like Fibre 1 and Fibre 2 are still available to customers with a full fibre (FTTP) connection. In this case, the Fibre 1 and Fibre 2 plans will be delivered using FTTP technology. You’ll continue benefiting from the improved reliability of full fibre technology but you won’t be getting the faster speeds available.

For more information, read our in-depth guide to BT’s Full Fibre plans.

BT TV, Complete Wi-Fi & BT Halo

There are a number of add-ons currently available for your BT Broadband service. These include BT TV, Complete Wi-Fi and BT Halo.

BT TV

If you’d like to add television to your BT Broadband service, you can get a BT TV plan and set-top box from an extra £12/month. This allows you to watch, pause, rewind and record live television, with access to hundreds of channels, including those from Sky and BT.

A range of packages are available on BT TV with channels including Sky Atlantic, Sky One, BT Sport, Sky Sports and more. You can also watch Netflix and Amazon Prime Video through your BT TV box with an additional subscription.

BT Complete Wi-Fi

If you’d like a guaranteed Wi-Fi signal in every room of your home, you can add BT’s Complete Wi-Fi service for an extra £10/month. This gives you an upgrade to BT’s newer Smart Hub 2 router. You’ll also get up to three Wi-Fi Discs which can be used to extend the range of the Wi-Fi network through your home using mesh technology.

The Complete Wi-Fi service is backed by BT’s Complete Wi-Fi Guarantee. This says you should be able to get download speeds of 10Mbps in every room of your home (excluding outbuildings, gardens and sheds). If you’re not able to get this minimum speed, BT will give you £100 back.

BT Halo

You can upgrade to a BT Broadband plan with BT Halo for extra features like access to Home Tech Experts, the upgraded Smart Hub 2 router, BT’s Keep Connected Promise and an end-of-contract price promise

On BT Halo, you’ll also get double data on all BT Mobile SIM cards, which are available from £6/month. You can also get unlimited 5G data for £20/month (this is an exclusive for BT Halo customers):

NetworkMinutesTextsDataMonthly
Cost
BT MobileUnlimitedUnlimited2GB£6.00
24 months
BT MobileUnlimitedUnlimited40GB£10.00
24 months
BT MobileUnlimitedUnlimited120GB£15.00
24 months
BT MobileUnlimitedUnlimitedUnlimited£20.00
24 months

For more information, see our BT Halo review and BT Mobile review. There’s also further information on BT’s official website.

BT Fibre Broadband Speeds

The following table shows the average download speed and upload speed you can expect on a BT Broadband plan:

BT Broadband Plan Average Download Speed Average Upload Speed
Standard Broadband (ADSL) 10Mbps 1Mbps
Fibre Essential 36Mbps 9Mbps
Fibre 1 50Mbps 9Mbps
Fibre 2 67Mbps 18Mbps
Full Fibre 100 (FTTP & G.fast only) 150Mbps 30Mbps
Full Fibre 300 (FTTP & G.fast only) 300Mbps 49Mbps
Full Fibre 900 (FTTP only) 900Mbps 110Mbps

The average speeds given by BT are based on a national average. The figures are based on what 50% of customers are able to get during peak hours (between 8pm and 10pm each day).

In reality, the actual speeds you can get in your home will also be dependent on the distance to the nearest street cabinet (unless you have full fibre broadband where this distance no longer matters). For this reason, the exact download speeds and upload speeds available at your address may be different to what is listed in the above table.

For a personalised estimate of the download speeds available at your address, enter your postcode on the BT website. You’ll also be given your personalised Stay Fast Guarantee speed when you do this. This is the minimum guaranteed download speed from BT. If your connection drops below this Stay Fast Guarantee speed, BT will try to resolve the problem for you. If they’re unable to resolve it within 30 days, you can claim a £20 credit from them or you can cancel your BT Broadband service with penalty.

Check BT Broadband Speeds →

BT Smart Hub Routers

When you sign up to BT’s fibre broadband service, you’ll be given a BT Smart Hub router to use with your BT Broadband service. The Smart Hub will connect to BT’s fibre broadband network and will produce a Wi-Fi network from it that you’re able to connect to on other devices. Additionally, you’ll get 4 Gigabit Ethernet sockets, which are handy for connecting wired devices to your network.

Regardless of which fibre broadband plan you choose, you’ll be given the BT Smart Hub as standard. Customers choosing to add BT Complete Wi-Fi or BT Halo will be given an upgrade to the newer BT Smart Hub 2. This is a fairly similar router to the BT Smart Hub 1, with the addition of Complete Wi-Fi support (mesh networking technology) as well as support for BT’s upcoming Digital Voice service. There’s also a newer design and slight improvements to the Wi-Fi performance.

The following table shows a side-by-side comparison of the two Smart Hubs:

BT Smart Hub BT Smart Hub 2
Availability
BT Broadband Plans: Standard router on Fibre plans Available with Complete Wi-Fi & BT Halo
Connectivity
Dual-Band Wi-Fi: Yes Yes
Wi-Fi Connectivity: 802.11a/b/g/n/ac 802.11a/b/g/n/ac
Wi-Fi Speed: Up to 1950Mbps total Up to 2022Mbps total
2.4GHz Wi-Fi: 3×3 MIMO (up to 217Mbps) 3×3 MIMO (up to 289Mbps)
5GHz Wi-Fi: 4×4 MIMO (up to 1733Mbps) 4×4 MIMO (up to 1733Mbps)
Complete Wi-Fi (Mesh): No Yes
Ethernet: 4 Gigabit Ethernet ports 4 Gigabit Ethernet ports
Phone: No 1 FXS phone port (Digital Voice)
2 DECT antennas
USB ports: 1 USB 2.0 port 1 USB 2.0 port
Other: WPA2 / WPA security
Built-in firewall
Automatic channel selection & optimisation
WPA2 / WPA security
Built-in firewall
Automatic channel selection & optimisation
Other
Colour: Black/Grey Black
Dimensions: 41 x 19 x 4.1 cm
More Information: BT Website BT Website

If you sign up to BT’s Complete Wi-Fi service, you’ll also be given a Wi-Fi Disc to go with your Smart Hub. This extends the range of your Wi-Fi network, with support for dual-band Wi-Fi 5 technology (802.11ac). The Wi-Fi Disc will also give you another Gigabit Ethernet socket. If required, a further two Wi-Fi Discs can also be sent out to you as part of Complete Wi-Fi.

There’s more information about the Hubs on the BT Broadband website. You can also buy the Smart Hub 2 or a Wi-Fi Disc as a standalone accessory.

Coverage & Availability

BT’s fibre broadband service is now available in 91% of UK households. Typically, it uses fibre-to-the-cabinet (FTTC) technology on the Openreach network. This means a fibre optic cable runs to a cabinet near your home, with a copper connection running the “last mile” to your home.

If you’re unable to get fibre broadband at your address, you may be offered a standard broadband plan instead using ADSL technology. This will give you average download speeds of 10Mbps.

In 8% of UK homes, you may also be offered one of BT’s Full Fibre plans. This will be in addition to their regular fibre broadband plans.

To check the broadband plans and download speeds available at your address, enter your postcode on BT’s online availability checker:

Check BT Broadband Coverage →

Switching to BT Broadband

If you’re currently using another broadband provider, it’s easy switching to BT Broadband.

Start by ordering your new fibre broadband service from BT. You can do this on the BT website. If you want to keep your current home phone number, be sure to provide it to BT when you sign up for their service. BT will give you a switchover date for the service, which will typically be in around two weeks time.

In advance of your new BT Broadband service going live, you’ll be sent your new BT Smart Hub through the post. On the date that your broadband service moves over to BT, you’ll need to unplug your old broadband router and replace it with the new BT Smart Hub.

In most cases, it won’t be necessary to separately cancel your old broadband service. This is because BT will do it for you automatically. The exception to this if you’re currently a Virgin Media customer, or a customer of a provider that doesn’t use the Openreach network. If this is the case, you’ll need to contact your old provider to cancel the service for when BT Broadband goes live.

For step-by-step instructions on how to switch to BT Broadband, please select your current broadband provider from the list below:

Switch to BT Broadband
Your step-by-step guide to switching

Select your current broadband provider:

More Options

You can also read our in-depth guide to switching home broadband provider.

More Information

For more information about BT’s fibre broadband service, please see the official BT Broadband website.

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