VOXI offers 30-day rolling plans on the Vodafone network with “endless social data”.
VOXI is Vodafone’s low-cost sub-brand in the UK, offering flexible 30-day plans with endless social data.
Until the 30th September 2019, customers can get a SIM card from VOXI with 8GB of data, unlimited minutes and unlimited texts for £10/month. Customers will also receive unlimited data for use on Snapchat, Instagram, WhatsApp, Facebook, Twitter, Pinterest, Viber and Facebook Messenger.
In this article, we’ll review the VOXI mobile network including the 30-day plans with endless social data. We’ll discuss VOXI’s “data promo” offer along with optional extras, handset compatibility and the level of coverage you can expect. Finally, we’ll summarise how you can keep your current phone number when moving from another mobile network to join VOXI.
- 1 Bundles & Pricing
- 2 Comparison to Alternatives
- 3 Handsets
- 4 Network & Coverage
- 5 Keeping Your Phone Number
- 6 VOXI Age Limit
- 7 More Information
Bundles & Pricing
VOXI offers a choice of three 30-day plans, ranging from £10 to £20 per month for different amounts of data.
For customers signing up to VOXI before the 30th September 2019, additional data is currently available on the £10 and £15 plans.
On the cheapest £10/month plan, you can currently get 8GB of data (normally 6GB outside of the data promo offer). This increases to 20GB of data on the £15/month plan (normally 15GB/month) and 45GB of data on the £20/month plan. On all three plans, you’ll also receive unlimited minutes, unlimited texts and endless social data.
There’s no need to undergo a credit check when signing up for VOXI. This is because the service works on a pre-paid basis. You’ll pay for each of your bundles in advance using a registered credit card or debit card. Payment will then be taken automatically each month for the following month’s plan.
For any out-of-bundle usage (e.g. when you’re travelling abroad outside Europe, calling special-rate phone numbers or making international phone calls), you’ll first need to top-up your account with some additional credit.
Data Promo Offer
Until the 30th September 2019, VOXI is running a special “data promo” offer. This offer gives both new and existing VOXI customers a larger allowance of data on the £10 and £15 bundles.
On the £10 bundle, your monthly data allowance will be increased from the normal 6GB per month up to 8GB per month. Meanwhile, the data allowance on the £15 bundle is increased from 15GB to 20GB per month.
If you’re a new customer, you’ll need to order and activate a SIM card from VOXI before the 30th September. Meanwhile, if you’re an existing VOXI customer, you can log in to your VOXI online account to activate the offer.
Once you’re opted in to the offer, you’ll continue receiving the increased data allowance indefinitely as long as you remain opted in. Note that this doesn’t tie you in to a contract with VOXI, and you can still leave VOXI at any time for another mobile network (though the data promo offer may no longer be available if you decide to re-join VOXI).
Endless Social Data
All of VOXI’s 30-day plans come with something they call “endless social data”. This gives you unlimited zero-rated data for use on the following social media and messaging applications:
- Endless Social Media apps (“Social Pass”): Facebook, Instagram, Twitter, Snapchat and Pinterest.
- Endless Chat apps (“Chat Pass”): WhatsApp, Facebook Messenger and Viber.
Data usage within these applications will not count towards your normal monthly download allowance.
To benefit from endless social data, you’ll need to have an active 30-day plan. You’ll also need to have some of your data allowance remaining on that plan. If you’ve already used up your regular data allowance, you’ll also lose access to endless social data. To restore it, you can pay £3 to add 1GB of extra data to your plan or you can wait until the following month when your data allowance refreshes.
VOXI says they reserve the right to change the applications included in the offer.
VOXI Video and Music Passes
In addition to the “endless social data” which is included on all VOXI price plans, there are two paid-for extras in the form of the Endless Video Pass and the Endless Music Pass:
- VOXI’s Endless Video Pass (£7/month) gives you endless data for use on Netflix, YouTube, Amazon Go Video, DisneyLife, My5, TVPlayer and UKTV Play.
- VOXI’s Endless Music Pass (£5/month) gives you endless data for use on Spotify, Apple Music, Tidal, Deezer, Soundcloud, Amazon Prime Music and Napster.
If you add one of these optional passes to your plan, data usage within the listed applications will become zero-rated. This means it will no longer count towards your normal monthly download allowance. The regular subscription fee for using these services will still apply and continues to be paid for separately to the service provider.
Pay As You Go Rates
VOXI works on a pre-paid basis. If you like, you can decide to opt out of the 30-day plans. However, you’ll no longer be able to access the mobile internet or use mobile data on your phone if you decide to do this. You’ll still be able to make and receive phone calls and text messages on traditional Pay As You Go.
The following table shows VOXI’s Pay As You Go rates:
|Voice Calls||30p/minute (any network, any time)|
|Calls to Voicemail||30p/minute|
|Calls to Special Rate Numbers||45p/minute access charge
+ service charge from the company you’re calling
|Text Message (SMS)||14p|
|Picture Message (MMS)||45p|
|Mobile Internet||Not available until you buy another 30-day bundle.|
If you’d like to call internationally, you can buy VOXI’s £3/month International Minutes Extra add-on. This gives you 100 international minutes for calling one of 100 destinations. Alternatively, you can Pay As You Go with international calling available from 1.5p/minute.
For customers who decide to opt-out of the 30-day plans, your VOXI SIM card will remain active for 180 days since your last chargeable activity. After 180 days of inactivity on the SIM card, you’ll be given a warning that you’ll need to use your SIM card in the next 90 days. If more than 270 days have passed without a chargeable activity, your SIM card will be suspended and your phone number will be deleted. Any Pay As You Go credit remaining on the account will also be lost at the same time.
We’d recommend against choosing VOXI if you’re looking for a traditional Pay As You Go service without the need to top-up your phone every month. There are far cheaper alternatives out there which will allow you to access the mobile internet without buying a 30-day bundle (e.g. O2’s Classic Pay As You Go or Three’s 321 tariff).
Comparison to Alternatives
In the following section, we’ll compare VOXI’s 30-day plans against rival mobile networks.
£10 per month bundles
For £10/month, VOXI currently offers 8GB of data (normally 6GB without the data promo offer). You’ll also get unlimited minutes, unlimited texts and endless social data.
At the time of writing, this compares incredibly favourably to the 6GB per month you’ll get on giffgaff and to the 4GB per month you’ll get on SMARTY. On larger mobile networks like O2 and Vodafone, you’ll normally get even less data and on a longer contract.
The following table shows a comparison of SIM-only deals around the £10 per month price point:
|To show you the most relevant price plans, 5 similar plans have been hidden. Tap here to show them.|
£15 per month bundles
For £15/month, VOXI offers 20GB of internet (normally 15GB outside of the data promo offer). You’ll also receive endless social data, along with unlimited UK minutes and unlimited UK texts.
The following table shows a comparison of deals around the £15/month price point:
|To show you the most relevant price plans, 2 similar plans have been hidden. Tap here to show them.|
£20 per month bundles
VOXI’s most expensive tariff costs £20/month and comes with 45GB of data, endless social data, unlimited minutes and unlimited texts.
For the same monthly price, it’s possible to get unlimited data on other mobile networks like Three. However, you’ll need to undergo a credit check for this and will need to sign up for a contract. Alternatively, you can get 40GB of data per month on giffgaff’s rolling goodybag package.
The following table shows a comparison of SIM card deals for around £20/month:
|To show you the most relevant price plans, 3 similar plans have been hidden. Tap here to show them.|
For more information, please see our full comparison of SIM-only deals in the UK.
Most people choose to keep their existing smartphone. You can use any device providing it’s unlocked (or a handset that’s locked to Vodafone UK will also work on VOXI). You can order a free SIM card from VOXI through this link.
If you’re buying a mobile phone from the VOXI website, there are a selection of handsets available to buy from Apple, Huawei, Samsung and Sony. Unless you decide to pay the full cost of the handset upfront (which tends to be much more expensive at VOXI than at other SIM-free retailers), you’ll be taking a 30-month consumer credit agreement with PayPal Credit. You’ll need to undergo a credit check to use this service.
If you’d like to buy a new smartphone for use on VOXI, we’d strongly recommend comparing prices across the market and also looking at handsets sold by other retailers as well. You can buy an unlocked smartphone from any UK retailer for use on the VOXI mobile network with a free SIM card from VOXI.
Network & Coverage
2G, 3G & 4G Coverage From Vodafone
VOXI is the low-cost sub-brand of the Vodafone network. As Vodafone is the underlying coverage provider for the service, customers of VOXI will get the same coverage as customers on Vodafone.
At the time of writing, VOXI has 99% population coverage, including on 2G, 3G and 4G.
Before signing up to the VOXI service, we strongly recommend checking the coverage in your area. You can do this by entering your postcode on the VOXI online coverage map:
For more information, see our in-depth article on how to compare UK mobile network coverage.
At the time of writing, 5G coverage isn’t yet available to customers on VOXI.
When 5G launches on VOXI, customers will have access to the same 5G coverage currently available on Vodafone. The following UK locations are due to receive 5G coverage from Vodafone before the end of the year:
|Now Live||15 towns and cities are live on Vodafone 5G (September 2019)|
Birkenhead, Birmingham, Bolton, Bristol, Cardiff, Gatwick, Glasgow, Lancaster, Liverpool, London, Manchester, Newbury, Plymouth, Stoke-on-Trent, Wolverhampton
|7 towns and cities planned|
Blackpool, Bournemouth, Guildford, Portsmouth, Reading, Southampton, Warrington (End of 2019)
Tethering & Personal Hotspot
Tethering or personal hotspot refers to the process of sharing your smartphone’s internet connection with another device. It’s a good way to get mobile broadband on other devices like your laptop or tablet.
On VOXI, it’s possible to tether without any restrictions. Any data usage that’s consumed through tethering or personal hotspot will simply come out of your normal download allowance. This is confirmed on the benefits page of VOXI’s website:
Turn your VOXI mobile into a personal Wi-Fi hotspot to share your data with other devices.
On VOXI, you can use your mobile phone abroad through international roaming. This is something that isn’t possible on Vodafone Basics plans making this a key attraction of choosing VOXI over Vodafone Basics.
According to VOXI, 4G coverage is available in 120 countries with 2G or 3G coverage available in many others.
If you’re using your mobile phone in other European destinations, you can use your normal VOXI price plan at no extra charge. This includes the endless social data and any other add-ons you’ve purchased for your plan.
Meanwhile, if you’re travelling outside of Europe, extra charges will normally apply for using your VOXI price plan there. A list of the relevant charges for each country can be found on the VOXI website.
Keeping Your Phone Number
If you’re currently on a different mobile network and looking to switch to VOXI, it’s a straightforward process to keep your existing phone number.
To do so, start by ordering your new SIM card from the VOXI website. You’ll then need to ask your current mobile network for a PAC Code, either online or by text message. They’ll need to provide this to you free of charge within a minute of your request.
Once you’ve received and activated your VOXI SIM card, you should then provide your PAC Code to VOXI. You can do this by submitting it through your VOXI account area. After you submit your PAC Code, your phone number will normally be transferred on the next working day.
For step-by-step instructions on how to move your phone number to VOXI, please select your current mobile network from the drop-down menu below:
VOXI Age Limit
Prior to the 4th April 2019, customers had to be under 30 to join the VOXI service. This is no longer a requirement for new customers and customers of any age can now sign up to VOXI.
Between September 2017 and May 2018, only customers who were aged 25 or under could join the VOXI service. This was expanded to cover customers aged between 26 and 30 from May 2018 to April 2019, before the age restriction was entirely removed in April 2019.