VOXI offers 30-day rolling plans on the Vodafone network with “endless social data”, exclusively for customers under 30.
In the UK, VOXI is Vodafone’s youth-orientated mobile network. Available only to customers who are under 30, the network offers 30-day rolling plans from £10/month with endless social data.
Until the 17th November, VOXI is offering their customers triple data for 24 months. This means you can get a massive 6GB of data, along with unlimited minutes, unlimited texts and endless social data for £10/month.
In this article, we’ll review the VOXI mobile network including the 30-day plans, the triple data offer and the endless social data. We’ll also look at the 30-or-under age requirement before discussing Pay As You Go rates, handset compatibility and the level of coverage you can expect. Finally, we’ll discuss how to keep your current phone number when moving from another mobile network to join VOXI.
- 1 Pricing & Bundles
- 2 Under-30 Age Requirement
- 3 Comparison to Alternatives
- 4 Handsets
- 5 Network & Coverage
- 6 Keeping Your Phone Number
- 7 More Information
Pricing & Bundles
VOXI offers a choice of three 30-day plans, ranging from £10 to £20 per month for different amounts of data.
Customers joining VOXI before the 17th November will see their data allowance tripled for the first 24 months. This makes it possible to get 6GB of data for £10/month, 15GB of data for £15/month and 45GB of data for £20/month.
In addition to the data allowance, you’ll also receive unlimited minutes, unlimited texts and endless social data.
VOXI is available exclusively to customers under 30. It works on a pre-paid basis, so there’s no need to undergo a credit check when signing up for the service. Instead, you’ll just need to provide some credit card or debit card details, and payment will be taken automatically each month for the following month’s plan. For any out-of-allowance usage (e.g. calling special-rate phone numbers, making international phone calls or travelling outside the EU), it’s necessary to first top-up your account with additional credit.
Endless Social Data
VOXI’s 30-day plans come with something they call “endless social data”. This gives you unmetered data for use on the following social media and messaging applications:
- Social Media apps (“Social Pass”): Facebook, Instagram, Twitter, Snapchat and Pinterest.
- Chat apps (“Chat Pass”): WhatsApp, Facebook Messenger and Viber.
Data usage in the above applications is “zero-rated” so doesn’t count towards your normal monthly download allowance. On Vodafone’s normal contracts (non-VOXI), you’d need to buy the Social Pass and Chat Pass add-ons for a total of £8/month to get the same benefits as on VOXI.
To benefit from endless social data, you’ll need to have an active 30-day plan. You’ll also need to have some of your data allowance remaining on that plan. If you’ve already used up your regular data allowance, you’ll lose access to endless social data. To restore it, you can either pay £3 to add an extra 1GB of data or you can wait until the following month when your data allowance refreshes.
VOXI says they reserve the right to change the applications included in this offer.
VOXI Video and Music Passes
In addition to the “endless social data” which is included on all of VOXI’s price plans, there are two paid-for passes in the form of the VOXI Video and Music passes:
- The VOXI Video Pass (£7/month) gives you endless data for use on Netflix, YouTube, Amazon Go Video, DisneyLife, My5, TVPlayer, Vevo and UKTV Play.
- The VOXI Music Pass (£5/month) gives you endless data for use on Spotify, Apple Music, Tidal, Deezer, Soundcloud, Amazon Prime Music and Napster.
If you add one of these passes to your plan, data usage within those applications is “zero-rated” and no longer counts towards your monthly download limit. The regular subscription fee for using those services still applies and is paid for separately, so you should bear this in mind when budgeting for your plan.
Free Phone Case
Customers signing up for VOXI will also receive a free phone case after activating their SIM card.
There are currently a number of designs available from emerging UK artists such as Super Freak, Rosie Foden, Tom Addiss-Smith and Josh McKenna. Alternatively, you can upload your own image and a custom case will be printed for you.
VOXI’s free phone case is available for the following devices:
- Apple: iPhone X, iPhone 8 Plus, iPhone 8, iPhone 7 Plus, iPhone 7, iPhone 6S, iPhone 6, iPhone SE, iPhone 5c, iPhone 5s, iPhone 5
- Samsung: Galaxy S9+, Galaxy S9, Galaxy S8+, Galaxy S8, Galaxy S7 Edge, Galaxy S7, Galaxy S6 Edge, Galaxy S6
- BlackBerry: BlackBerry Z10, BlackBerry Bold 9900
- HTC: HTC One
- Huawei: P9
You’ll receive an e-mail after signing up for VOXI with a unique redemption code that allows you to order your case online. This code should be entered on the Wrappz website within 30 days for you to redeem your free case.
Pay As You Go Rates
VOXI works on a pre-paid basis so if you like, you can decide to opt-out of the 30-day plans.
Without a 30-day plan, you won’t be able to access the mobile internet. However, you’ll still be able to make and receive phone calls and text messages, albeit at a fairly expensive rate of 30p/minute and 14p/text.
The following table shows VOXI’s Pay As You Go rates:
|Voice Calls||30p/minute (any network, any time)|
|Calls to Voicemail||30p/minute|
|Calls to Special Rate Numbers||45p/minute access charge
+ service charge from the company you’re calling
|Text Message (SMS)||14p|
|Picture Message (MMS)||45p|
|Mobile Internet||Not available until you buy another 30-day bundle.|
For customers who decide to opt-out of the 30-day plans, the VOXI SIM card will remain active for 180 days since your last chargeable activity. After 180 days of inactivity on the SIM card, you’ll be given a warning that you’ll need to use your SIM card in the next 90 days. If more than 270 days have passed without a chargeable activity, your SIM card will be suspended and your phone number will be deleted. Any Pay As You Go credit remaining on the account will also be lost at the same time.
We’d strongly recommend against using VOXI if you’re not buying regular 30-day plans. Instead, there are far cheaper alternatives for traditional Pay As You Go, which will allow you to access the mobile internet without a 30-day bundle. For more information, please see our guide to traditional Pay As You Go services.
Under-30 Age Requirement
In order to be eligible to join VOXI, you’ll need to be under 30 when you sign up to the service. When activating your SIM card, you’ll need to provide proof of age. This can either be submitted online or in-person at your nearest Vodafone retail store.
If you turn 30 whilst remaining a customer on VOXI, you’ll still be able to continue using the service. However, if you decide to leave the service at some point, it won’t be possible for you to re-join.
A maximum of one VOXI account is available per person. If you’d like a second SIM card, this will need to be on the main Vodafone service.
When VOXI originally launched in September 2017, it was for customers who were aged 25 or under. In May 2018, the age limit was increased to under-30s (29 or under).
Comparison to Alternatives
VOXI is often compared to the mainstream mobile network brands, and to other youth-orientiated sub-brands such as giffgaff (coverage from O2) and Smarty (coverage from Three). In the following section, we’ll compare VOXI’s 30-day plans against rival mobile networks.
£10 per month bundles
For £10/month, VOXI currently offers 6GB of internet (reduced to 2GB per month once the triple data promotion ends). You’ll also get unlimited minutes, unlimited texts and endless social data.
At the time of writing, this compares fairly favourably to 4GB per month on Smarty and 3GB per month on giffgaff.
The following table shows a comparison of SIM-only deals around the £10/month price point:
Note that some of the larger mobile networks have a 12-month contract so this isn’t an exact like-for-like comparison.
£15 per month bundles
For £15/month, VOXI offers 15GB of internet (typically 5GB per month when they don’t have the triple data offer). You’ll also receive endless social data, along with unlimited UK calls and unlimited UK texts.
The following table shows a comparison of deals around the £15/month price point:
£20 per month bundles
VOXI’s flagship tariff costs £20/month and comes with 45GB of data, unlimited minutes, unlimited texts and endless social data. For the same price, most other networks are offering up to 20GB (less than half the amount of data that’s available on VOXI).
The following table shows a comparison of SIM card deals for around £20/month:
For more information, please see our full comparison of SIM card deals in the UK.
VOXI is a SIM-only mobile network, so you’ll need to provide your own handset to use with the service. The handset should be either fully unlocked, or it could be locked to Vodafone UK.
If you’d like to buy a new unlocked smartphone, see our guide to SIM-free smartphone retailers. At present, we’d recommend the Moto G6 as our favourite mid-range smartphone. It starts from about £200 SIM-free and unlocked (just a fraction of the price of something like the iPhone X or Galaxy S9). The handset features a large edge-to-edge screen and dual-camera technology, and is also available fully unlocked for use on VOXI.
VOXI provides a one-size-fits-all SIM card, so you can pop-out either the Standard SIM, Micro SIM or Nano SIM as required.
Network & Coverage
2G, 3G & 4G Coverage From Vodafone
VOXI is the youth-orientated sub-brand of Vodafone. The underlying service on VOXI is still provided by Vodafone so VOXI customers will receive the exact same coverage as customers on the main Vodafone brand.
At the time of writing, VOXI has about 98% population coverage, including 96% coverage on 3G and 4G.
Before signing up to the VOXI service, we strongly recommend checking the coverage in your area. You can do this by entering your postcode on the VOXI online coverage map:
For more information about mobile phone coverage in the UK, please see our in-depth article on how to compare mobile network coverage.
Tethering or personal hotspot refers to the process of sharing your smartphone’s internet connection with other devices (e.g. with a laptop or tablet).
On VOXI, it’s possible to tether without any restrictions. The data usage will come from your normal download allowance. This is confirmed on the benefits page of VOXI’s website:
Tether without restrictions
Turn your VOXI mobile into a personal Wi-Fi hotspot, letting other devices use your data.
Keeping Your Phone Number
If you’re currently on another mobile network and looking to switch to VOXI, it’s a straightforward process to keep your existing phone number. To do so, start by ordering your SIM card from the VOXI website. You’ll then need to ask your current mobile network to provide you with a PAC Code. They’ll need to provide this free of charge within 2 hours of your request.
Once you’ve received and activated your new SIM card from VOXI, you should provide your PAC Code to VOXI. You can do this by submitting it through the VOXI account area. Once you’ve done this, your phone number will normally be transferred on the next working day.
For step-by-step instruction on how to move your phone number to VOXI, please select your current mobile network from the drop-down menu below:
For more information, please see the official VOXI website.