Sky Full Fibre Broadband (FTTP): Full Fibre 100, Ultrafast & Gigafast Plans

Sky offers full fibre (FTTP) broadband on a choice of Full Fibre 100, Ultrafast, Ultrafast Plus and Gigafast plans.

In the UK, Sky now offers a choice of full fibre broadband plans, making use of a dedicated fibre-to-the-premises (FTTP) connection into your home.

With full fibre technology, you’ll be able to get download speeds of up to 900Mbps, along with a more reliable connection compared to normal fibre broadband.

At present, Sky’s full fibre broadband service is available in around 41% of UK homes. You’ll be able to choose from a range of plans including Full Fibre 100 (100Mbps), Ultrafast (145Mbps), Ultrafast Plus (500Mbps) and Gigafast broadband (900Mbps).

In this article, we’ll look at Sky’s full fibre broadband, including the plans available and the benefits of upgrading to full fibre. We’ll also look at the availability of Sky’s FTTP service, how it’s installed in your home, and how you can switch your broadband service to Sky.

What is Sky Full Fibre?

In the UK, full fibre is the next generation of home broadband technology. It uses a fibre optic connection that goes all the way into your home, and is also referred to as fibre-to-the-premises (FTTP) broadband.

Compared to normal fibre broadband, there are four main benefits when you upgrade to full fibre technology:

• You’ll have access to faster download speeds. With full fibre technology, you’ll get average download speeds of up to 900Mbps. For comparison, normal fibre broadband caps out at an average download speed of 61Mbps. It means you can download the latest games and movies much faster. For instance, a HD-quality film can download in less than 40 seconds (this is 15 times faster than on regular fibre broadband).
• You’ll be able to use more devices at the same time. According to Sky, you can connect up to 120 devices to full fibre broadband at the same time. This means you can stream, game, work and study on more devices, making it perfect for busy households with lots of connected devices.
• You’ll benefit from a lower latency connection. Full fibre has a lower amount of latency (this is the amount of time it takes for data to travel from your device to the internet and back). This is beneficial for online gaming and other fast-paced apps.
• You’ll get a more reliable service. As FTTP uses a fibre optic cable all the way into your home, it isn’t susceptible to the same noise and interference problems that can sometimes affect normal fibre broadband.

Sky’s full fibre service is currently available in around 41% of all UK homes. To check the availability where you live, enter your postcode on Sky’s website.

Sky FTTP Broadband Plans

If you’re living at an address with access to Sky’s full fibre broadband, you’ll be able to choose from the following plans:

Sky’s Superfast 35 and Superfast broadband plans are available on both regular fibre (fibre-to-the-cabinet/FTTC) and full fibre (fibre-to-the-premises/FTTP) connections.

The Superfast 35 and Superfast plans are also available on regular fibre broadband connections (using fibre-to-the-cabinet/FTTC technology). As such, you’ll need to choose the Full Fibre 100 plan or above to benefit from the faster speeds available on full fibre. However, you’ll still benefit from lower latency and better reliability when you choose Superfast 35 or Superfast on a full fibre connection.

All of Sky’s full fibre plans come with a digital phone line included. This is powered by their Internet Calls technology. It means you’ll need to plug your handset in to the Sky Hub router to make or receive calls on your landline.

Which Plan Should I Choose?

In general, you’ll need a faster plan if you want to use the internet on more devices at the same time, or if you want to download large files more quickly (such as movies, TV shows and games).

If you’re streaming, you’ll need around 5Mbps for every device in your home where you’re watching TV or video calling in HD-quality (or 25Mbps for each device if you’re streaming in Ultra HD quality). For this reason, most households should be fine with Superfast Broadband (61Mbps) or Full Fibre 100 (100Mbps), unless you’re using lots of devices at the same time in a very busy home.

Sky FTTP Broadband & TV Plans

You can take Sky’s full fibre service on its own, without the need to have Sky TV. However, it can sometimes be worth adding a Sky Stream box to your service, along with a subscription to Sky TV and Netflix.

At present, you can get Sky’s full fibre broadband, together with Sky TV, from a combined price of £36 per month. This comes with Netflix included in the price (worth £6.99 per month), along with discovery+ Standard (worth £6.99 per month) and more than 150 live TV channels:

Service	Broadband	Television	Monthly Price (may rise during contract)
Sky Stream, Sky Entertainment & Netflix with Superfast Broadband	61Mbps average download	Sky Entertainment & Netflix 150+ channels included	£37/month 18 month contract
Sky Stream, Sky Entertainment & Netflix with Ultrafast Broadband	145Mbps average download	Sky Entertainment & Netflix 150+ channels included	£39/month 18 month contract
Sky Stream, Sky Entertainment & Netflix with Ultrafast Plus Broadband	500Mbps average download	Sky Entertainment & Netflix 150+ channels included	£45/month 18 month contract
Sky Stream, Sky Entertainment & Netflix with Gigafast Broadband	900Mbps average download	Sky Entertainment & Netflix 150+ channels included	£53/month 18 month contract
Sky Stream, Sky Entertainment & Netflix with Full Fibre 100 Broadband	100Mbps average download	Sky Entertainment & Netflix 150+ channels included	£58/month 18 month contract

Sky Full Fibre Installation

Sky’s full fibre (FTTP) broadband service makes use of connectivity from the Openreach network.

Unless you’re living at an address where full fibre (FTTP) broadband has already been installed, you’ll need an engineer visit to get it set up in your home. This visit will be from an Openreach engineer. The installation process consists of several key steps:

• A new fibre optic cable needs to put in, connecting your home to the full fibre network in your area. The new fibre optic cable will normally follow the path of your existing copper phone line. This means, for instance, they’ll use the existing underground duct if you have one for your copper phone line. Alternatively, they’ll use an overhead cable if your existing phone line uses an overhead wire.
• A small junction box will be placed on the outside of your home. This is where the fibre optic cable ends on the outside of your property. It’s also known as the Customer Service Point (CSP) and it measures around 15cm x 13cm in size.
• A full fibre modem will then be installed inside your home. This will be a wall-mounted modem. It’s also known as the Optical Network Termination point (ONT). It’s a bit like the master socket you’d find on an analogue phone line, but it’s a little bit larger (about 13cm x 11cm in size). As it’s dealing with digital signals over a fibre optic connection, it needs to be plugged in to a power socket at the wall.
• A small amount of drilling will be required to connect the outside junction box to the inside modem. To connect the external junction box (the CSP) to the internal modem (the ONT), a small hole will be need to be drilled through your wall. This hole will be about 12mm wide. A fibre optic cable will then be fed through this hole, connecting the two boxes together and bringing the fibre optic connection into your home.
• Your Sky Hub router can then be plugged in to the modem. This will allow you to access to Sky’s full fibre (FTTP) broadband service.

In total, it can take up to three hours to get full fibre set up in your home. There’s more information about this on Sky’s website.

Switching to Sky Broadband

If you’re currently using another broadband provider, it’s easy to switch your home broadband service to Sky.

Start by ordering your broadband plan online from Sky. During the online order process, you’ll be given an activation date for your new Sky Broadband service. An engineer visit will also be scheduled for that date if one is required to get a FTTP connection into your home.

Normally, Sky will automatically contact your old broadband provider for you to cancel the old service. However, if you’re a customer of Virgin Media or another altnet provider, you’ll need to contact them separately to cancel your old service.

For step-by-step instructions on how to change your broadband provider to Sky, please select your current broadband provider from the dropdown menu below:

You can also read our full guide on switching broadband provider in the UK.

More Information

For more information about Sky’s FTTP broadband, please see Sky’s official website.

You can also read our Sky Broadband review, along with our in-depth guides to Ultrafast Broadband and Gigafast Broadband.