TalkTalk Business offers business-grade broadband from £16.45/month (ex VAT) with a choice of Broadband, Superfast Fibre, Ultrafast Fibre & leased line connections.
If you’re running a business, you can get a TalkTalk Business service with plans currently available from as little as £16.45 per month (ex VAT). TalkTalk gives you business-grade connectivity at a competitive price, with a network that has 99.995% reliability. You’ll also benefit from round-the-clock support (rated Excellent on Trustpilot) which is available 24 hours a day, 365 days per year.
In this article, we’ll look at the TalkTalk Business broadband and connectivity plans in the UK. We’ll start by looking at TalkTalk Business’ broadband service and at the range of broadband plans they have available. We’ll also look at the additional features you’ll get included on TalkTalk Business and how you can change your current provider to TalkTalk Business.
|Plans From:||£16.45 per month (excluding VAT)|
|Contract Length:||12-36 months|
|18Mbps (Business Broadband)
76Mbps (Superfast Business Fibre)
290Mbps (Ultrafast Business Fibre)
900Mbps (Business Full Fibre)
10Gbps (Leased Line)
|Router:||TalkTalk Business Wi-Fi Hub (broadband & fibre plans only)|
What is TalkTalk Business?
TalkTalk is one of the largest providers of business connectivity in the UK. They’ve been offering business communications for more than 20 years and now have over 180,000 businesses using their service.
At present, you can get TalkTalk Business’ Simply Business Broadband plan for £16.45 per month (ex VAT) offering speeds of up to 18Mbps. Alternatively, you can get Simply Business Fibre for £22.45 per month (ex VAT), with speeds of up to 76Mbps. Both plans give you unlimited business broadband and a phone line with Pay As You Go Calls.
For an extra £6 per month, you can upgrade to a Complete package on TalkTalk Business. This gives you unlimited UK calls to both landlines and mobiles included in the price.
One of the major benefits of choosing broadband from TalkTalk Business is access to their next-generation network which has undergone more than £600 million of investment. Their network covers 95% of the UK and offers 99.995% reliability. Their plans are normally available at a very competitive price with customers normally seeing a significant saving compared to BT.
TalkTalk Business Plans
In the UK, TalkTalk Business currently offers four types of business plan:
- Business Broadband: Available from just £16.45/month (excluding VAT) on a 12-month contract, this is TalkTalk’s entry-level business broadband plan. It gives you speeds of up to 18Mbps using ADSL technology.
- Superfast Business Fibre: TalkTalk’s Superfast Business Fibre offers download speeds of up to 76Mbps. It uses fibre-to-the-cabinet (FTTC) broadband technology.
- Ultrafast Business Fibre: In certain areas, TalkTalk Business also offers Ultrafast Business Fibre broadband. This gives you download speeds of up to 290Mbps using G.fast technology or download speeds of up to 900Mbps using fibre-to-the-premises (FTTP) technology.
- Dedicated Leased Line: If you’re looking for dedicated internet access, TalkTalk Business offers a leased line service from £75 per month (excluding VAT). This uses Ethernet technology and isn’t contended so you’ll always be able to get the full speed, no matter the time of day.
The following table shows a side-by-side comparison of the four plans:
|Business Broadband||Superfast Fibre||Ultrafast Fibre||Leased Line|
|From £16.45/month||From £22.45/month||From £29.95/month||From £75/month|
|Download Speed:||Up to 18Mbps||Up to 76Mbps||Up to 290Mbps (Ultrafast)
Up to 900Mbps (FTTP)
|Up to 10Gbps|
|Contract Length:||12 months||24 months||24 months||36 months|
|Technology:||Copper Broadband (ADSL)||Fibre Broadband (FTTC)||G.fast Broadband
Full Fibre Broadband (FTTP)
|Availability:|| 95% of UK premises
|90%+ of UK premises
|Approx 25% of UK premises
In the following section, we’ll look at each of the four options in more detail.
The entry-level plan from TalkTalk Business is their unlimited business broadband service which is available from £16.45 per month (excluding VAT). Making use of copper broadband (ADSL) technology, it gives you unlimited data with download speeds of up to 18Mbps.
At present, you can choose from the following business broadband plans:
- Simply Business Broadband is available for £16.45 per month (excluding VAT) on a 12-month contract. You’ll get a landline included but you’ll need to pay for your phone calls on a Pay As You Go basis.
- Complete Business Broadband is available for £22.45 per month (excluding VAT), also on a 12-month contract. The price includes unlimited UK landline and mobile calls. You’ll also get free premises move included.
The line rental cost is included in the monthly price for TalkTalk Business. You’ll also get TalkTalk’s Business Wi-Fi Hub included along with their UK-based support and a static IP address at no extra cost.
The Superfast Business Fibre Broadband plan from TalkTalk Business offers download speeds of up to 76Mbps. This makes it up to four times faster than regular business broadband which is handy if there are multiple people using your connection at the same time.
You can choose from the following fibre broadband plans on TalkTalk Business:
- Simply Superfast Fibre is available for £22.45 per month (excluding VAT) on a 24-month contract. You’ll get a landline included with Pay As You Go calls.
- Complete Superfast Fibre is available for £28.45 per month (excluding VAT) on a 24-month contract. You’ll get unlimited UK calls included, both to landline and mobile phone numbers. You’ll also be able to move premises at no extra cost.
As with regular business broadband, the line rental charge is included within the price of Superfast Business Fibre. You’ll also get a business Wi-Fi Hub along with UK-based support and a static IP at no extra cost.
Ultrafast Business Fibre
If you’re looking for an even faster broadband connection for your business, you can get Ultrafast Business Fibre broadband from TalkTalk Business.
If you’re based at a location with access to G.fast technology, you can choose from two Business Ultrafast Fibre broadband plans, giving you download speeds of up to 290Mbps:
|Ultrafast Business Plan||Download Speed
|Business Ultrafast Fibre 150||145Mbps||25Mbps||£29.95/month|
|Business Ultrafast Fibre 300||290Mbps||40Mbps||£34.95/month|
Alternatively, if you’re based at an address with access to full fibre (FTTP) technology, you can choose a Full Fibre broadband plan from TalkTalk Business. This will use a fibre optic connection all the way into your premises so you can benefit from faster download speeds and improved reliability.
|Business Full Fibre Plan||Download Speed
|Business Full Fibre 100||100Mbps||20Mbps||£29.95/month|
|Business Full Fibre 200||200Mbps||30Mbps||£34.95/month|
|Business Full Fibre 300||300Mbps||50Mbps||£39.95/month|
|Business Full Fibre 500||500Mbps||75Mbps||£49.95/month|
|Business Full Fibre 900||900Mbps||115Mbps||£59.95/month|
You can enquire with TalkTalk Business through their website to see which of the above plans are available at your address.
Dedicated Leased Lines
TalkTalk Business’ leased line service offers the ultimate in business connectivity. Also known as Direct Internet Access (or DIA for short), it gives you a dedicated connection to the internet without any sharing with other users.
With the leased line service, there’s no contention so you’ll always be able to get the full speed that’s advertised to you (it won’t be slowed down by congestion from other users). As an analogy, it’s a little bit like having your own private lane on the motorway. On the leased line service, you’ll also benefit from a low-latency connection and a SLA of 4 to 7 hours.
It might be worth considering a leased line connection if your business really depends on the internet connection. For instance, you might:
- be taking card payments using your connection
- be running a call centre or a customer support operation
- be using voice and video conferencing services online
- be transferring large amounts of data
- need a resilient and reliable connection between different branches or offices
According to TalkTalk Business, they offer installation times that are faster than the industry average and 99.995% core network reliability. On the leased line service, you can choose from a range of speeds between 10Mbps and 10Gbps. This will use either Ethernet Access Direct (EAD), Ethernet First Mile (EFM) or Ethernet over Fibre (EoFTTC) technology.
For more information about how the leased line service works, see the official TalkTalk Business website.
TalkTalk Business Features
Business Wi-Fi Hub
You’ll get TalkTalk’s Business Wi-Fi Hub included on all TalkTalk business fibre plans.
This is the latest router from TalkTalk Business and it produces a wi-fi network for your other devices to connect to. It has support for the latest technologies including dual-band Wi-Fi, beamforming and one-touch WPS pairing. There are 7 separate wi-fi antennae inside the Hub to optimise the speed and performance of your network.
Alongside the wireless connectivity, there are also 4 Gigabit Ethernet sockets on the back of the hub. You can use them to connect wired devices to your business network.
If you’re a TalkTalk Business customer, you’ll have access to a UK-based support team which is available 24 hours per day, 365 days per year.
The customer support on TalkTalk Business gets some pretty strong reviews on Trustpilot. Out of the 6,300 reviews at the time of writing, TalkTalk Business has a Trustpilot score of 4.4. According to TalkTalk Business, this makes them the only tier 1 provider to have an ‘Excellent’ Trustpilot rating.
Free Static IP Address
As a TalkTalk Business customer, you can choose to have a static IP address at no extra cost. This is an important feature if you’re running your own server (such as for FTP, VPN, email or a website). The static IP ensures there is a consistent address for other people to be able to access the server. You may also need a static IP for things like remote access to your premises CCTV system.
If you don’t want a static IP, you can also choose to have a dynamic IP on TalkTalk Business.
Switching to TalkTalk Business
If you’re currently using a different broadband provider, it’s easy to switch your service to TalkTalk Business.
To do so, start by signing up for your new plan on the TalkTalk Business website. When you do this, you’ll be given the option to switch from your old provider. In most cases, TalkTalk Business will automatically contact your old provider for you to cancel the old service. The exception to this is if you’re a Virgin Media customer, in which case you’ll need to contact them directly to cancel.
On the day that your new TalkTalk Business service goes live, you’ll need to unplug your old router before plugging in your Wi-Fi Hub from TalkTalk Business.
For step-by-step instructions on how to switch to TalkTalk Business, please select your current broadband provider below:
Switch to TalkTalk Broadband
Your step-by-step guide to switching
For more information about TalkTalk’s business broadband service, please see the official TalkTalk Business website.
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Long story short, I was a happy TT residential customer, swapped to TTB FTTP for internet and copper for phone, I’m now NOT a happy TTB customer, I might swap back to TT residential at the end of my contract.
The FTTP has been very good, the phone not so good, it was cut off for no good reason, online support where useless refusing to acknowledge I had a contract, I then found telephone support is not 24/7, eventually after 13 days 20hours they reconnected it, but with no compensation as being a business contract OfCom consumer rules don’t apply.