1pMobile PAC Code: Keep Your Phone Number When Changing Networks

Whether you're joining 1pMobile or leaving for a different network, it's a straightforward process to keep your old phone number.

1pMobile PAC CodeIf you're leaving 1pMobile and joining another network or if you're leaving another network in order to join 1pMobile, it's easy to keep your old phone number. All you need to do is to request a PAC Code: it's totally free and the entire process of transferring your phone number should normally take no longer than one working day.

For detailed instructions, please choose the option that best applies to you:

Leaving 1pMobile For Another Network

1pMobile

If you're leaving 1pMobile and joining another network, you can take your phone number with you.

Start by asking 1pMobile to issue you with a PAC Code. You can get a PAC Code from 1pMobile by calling 03333 442278 on your 1pMobile handset. Alternatively, dial 03333 442278 from any other phone.

You can request a PAC Code over the phone at any time during 1pMobile's opening hours:

Monday - Friday9.00am - 5.30pm
SaturdayClosed
SundayClosed

It's always free to get a PAC Code from 1pMobile (it's your legal entitlement). After getting your 1pMobile PAC Code, you'll need to provide it to your new network operator. For detailed instructions, please select your new network operator from the dropdown menu below:

PAC Code Finder: How to use your 1pMobile PAC Code

Your new network provider:

Joining 1pMobile From Another Network

1pMobile

If you're joining 1pMobile from another network, you should ask your old network to provide you with a PAC Code. The PAC Code will allow you to transfer your number to 1pMobile.

After getting the PAC Code, you should order your new handset or SIM card directly from 1pMobile's website. For more information, please select the type of tariff you're wanting to move to:

For a full list of the latest 1pMobile deals, please see this page on 1pMobile's website.

Get the Latest Deals from 1pMobile »

Once Your New Phone Arrives...

Once your new phone or SIM card arrives from 1pMobile, turn it on and make sure everything's working properly. If you need to return or change the new handset/SIM card, please do this before you transfer your phone number.

Once you're happy to continue with the transfer, your PAC Code should be entered on 1pMobile's online form. Alternatively, you can give the PAC Code to 1pMobile by calling 03333 442278 on your 1pMobile handset. You can also call 03333 442278 from any other phone.

Once you've provided your PAC code to 1pMobile, your phone number transfer will normally be scheduled for the next working day (Monday to Friday only, excluding English bank holidays).

Upgrading Your Plan On 1pMobile

1pMobile
1pMobile

If you're simply upgrading to a newer handset or tariff, it's not necessary to use a 1pMobile PAC Code. You can simply upgrade via 1pMobile's website. For more information, please select the type of tariff you're planning to move to:

More Information

For more information, please see the 1pMobile website. You can also read our full guide on using a PAC Code: there's frequently asked questions amongst other tips for transferring your phone number.

For discussion, please see the comments on this page. They show other people's experiences either when using a 1pMobile PAC Code or when transferring their phone number from another network to 1pMobile.

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About Ken

Ken Lo

My passion is helping people to get the most out of their mobile phone. I've been blogging at Ken's Tech Tips since 2005.

Aside from writing about mobile technology, my interests are in software development, digital marketing and physics. Outside of the blog, I work with numerous technology companies helping them to explain their product and helping them to market it to consumers. Please get in touch for more information.

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