BT Mobile has launched their 5G mobile service, exclusively for customers who have BT Plus fibre broadband and mobile.

BT Mobile has just launched their 5G service in the UK, exclusively to customers who have a BT Plus plan (fibre broadband from BT and a SIM card from BT Mobile in one combined package).

Making use of coverage from EE, customers on a BT Mobile 5G plan can currently get high-speed 5G coverage in about 20 UK towns and cities. Elsewhere, 4G coverage is also still available with 99% population coverage and 90% geographical coverage.

In this article, we’ll review BT Mobile’s 5G price plans including the handsets you can buy, 5G SIM Only deals and the upcoming unlimited data plan called Halo. We’ll also discuss the BT Plus package and how it combines fibre broadband with a mobile phone SIM card. Finally, we’ll look at the coverage that’s available on BT Mobile and how you can keep your existing phone number when moving to the network.

BT Mobile 5G Plans

BT has become the third UK mobile network to launch a 5G service, following in the footsteps of EE and Vodafone.

To start with, BT’s 5G service is exclusive to BT Plus customers who have a combined package consisting of fibre broadband at home along with a BT Mobile SIM card or handset.

5G Handset Plans

At present, BT Mobile is offering 5G on a choice of five different handsets: the Samsung Galaxy S10 5G, the Samsung Galaxy Note 10+ 5G, the OnePlus 7 Pro 5G, the Huawei Mate 20X 5G and the Oppo Reno 5G.

A choice of four data plans are available for each 5G-ready handset, with between 6GB and 100GB of data per month:

Handset 6GB Data Plan 15GB Data Plan 30GB Data Plan 100GB Data Plan
Samsung Galaxy S10 5G £61/month
plus £30 upfront
£66/month
plus £10 upfront
£72/month
plus £10 upfront
£82/month
plus £10 upfront
Samsung Galaxy Note 10+ 5G £65/month
plus £30 upfront
£70/month
plus £10 upfront
£76/month
plus £10 upfront
£86/month
plus £10 upfront
OnePlus 7 Pro 5G £57/month
plus £50 upfront
£62/month
plus £25 upfront
£68/month
plus £10 upfront
£78/month
plus £10 upfront
Huawei Mate 20 X 5G £52/month
plus £10 upfront
£57/month
plus £10 upfront
£63/month
plus £10 upfront
£71/month
plus £10 upfront
Oppo Reno 5G £45/month
plus £50 upfront
£50/month
plus £25 upfront
£56/month
plus £10 upfront
£66/month
plus £10 upfront

All of BT’s 5G price plans require a 24-month contract and include unlimited minutes and unlimited texts. You also have double data included as one of the BT Plus customer benefits. For more information, see BT’s website for a full list of their 5G phones.

It’s worth noting that all five handsets are also available to buy on EE, regardless of whether you’re a BT Plus customer. It might be worth comparing prices across the two networks before signing up. For instance, at the time of writing, EE is offering more data for a lower monthly price on most of the 5G devices. You’ll also get EE Smart Swappable Benefits such as access to Amazon Prime Video or the BT Sport app.

5G SIM Only Deals

At present, BT Mobile is only offering 4G SIM-only deals to consumers. These 4G plans will not give you access to 5G coverage on BT Mobile.

For small businesses, 5G SIM cards are now available on BT Business Mobile. You’ll pay £25/month for 6GB of data, £30/month for 30GB of data or £35/month for 60GB of data. As these price plans are designed for business, they’re advertised excluding VAT. Inclusive of VAT, you’ll actually pay £30 for 6GB of data, £36 for 30GB of data and £42 for 60GB of data.

For consumers, we’d currently recommend having a look at 5G SIM Only deals from other mobile networks. Elsewhere, you can get a 5G SIM card from as little as £15/month:

NetworkMinutesTextsDataMonthly
Cost
VodafoneUnlimitedUnlimited5GB£15.00
12 months
VodafoneUnlimitedUnlimited5GB£15.00
18 months
VodafoneUnlimitedUnlimited5GB£17.00
1 month
VodafoneUnlimitedUnlimited20GB£20.00
12 months
VodafoneUnlimitedUnlimited20GB£20.00
18 months
VodafoneUnlimitedUnlimited20GB£22.00
1 month
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£23.00
12 months
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£23.00
18 months
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£25.00
1 month
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£26.00
12 months
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£26.00
18 months
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£28.00
1 month
VodafoneUnlimitedUnlimitedUnlimited£30.00
12 months
VodafoneUnlimitedUnlimitedUnlimited£30.00
18 months
VodafoneUnlimitedUnlimitedUnlimited£32.00
1 month
EEUnlimitedUnlimitedUnlimited£44.00
12 months
To show you the most relevant plans, 12 similar but more expensive plans have been hidden. .

Unlimited Data & Halo

Unlimited data hasn’t yet launched to customers on BT Mobile. However, this is due to change in November when BT launches their new price plan which is currently named Halo.

BT’s Halo plan will give customers unlimited 5G mobile data along with superfast unlimited fibre broadband at home.

For the time being, you can get unlimited data with 5G coverage on the following price plans from EE and Vodafone:

NetworkMinutesTextsDataMonthly
Cost
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£23.00
12 months
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£23.00
18 months
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£25.00
1 month
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£26.00
12 months
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£26.00
18 months
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£28.00
1 month
VodafoneUnlimitedUnlimitedUnlimited£30.00
12 months
VodafoneUnlimitedUnlimitedUnlimited£30.00
18 months
VodafoneUnlimitedUnlimitedUnlimited£32.00
1 month
EEUnlimitedUnlimitedUnlimited£44.00
12 months
To show you the most relevant plans, 8 similar but more expensive plans have been hidden. .

For more information, see our full guide to unlimited data plans in the UK.

BT Plus

In order to sign up for BT Mobile’s 5G service, you’ll need to be a BT Plus customer taking BT’s fibre broadband service at home.

Eligible services for BT Plus include Superfast Broadband which is available in about 90% of UK homes using fibre-to-the-cabinet (FTTC) technology. You can also get BT Plus on the new Ultrafast Broadband plans (available in around 1 million homes which are connected with G.fast hybrid fibre technology).

Some of the benefits of signing up for a BT Plus plan include:

  • Double Data on BT Mobile plans. You’ll get a “Mobile Data Boost” on all BT Mobile plans, giving you twice the standard amount of inclusive data each month. You’ll get this on all of the SIM cards attached to your account (including multiple SIM cards that are taken as part of the Family SIM offer).
  • Keep Connected Promise. If there’s a fault with your broadband service, BT will give you unlimited data on all of your BT Mobile SIM cards within one hour. You’ll also be sent a 4G Mini Hub through the post the same day giving you unlimited 4G mobile broadband for as long as the fault persists.
  • Complete Wi-Fi. If you choose a BT Broadband package with Complete Wi-Fi, you’ll get a guaranteed wi-fi signal in every room of your home. The Complete Wi-Fi service combines a BT Smart Hub 2 router with up to three additional Wi-Fi Discs that communicate using mesh networking technology. See our full review of BT Complete Wi-Fi for more information.

BT Plus can be compared to Sky’s Broadband Boost service. The latter will also give you mobile data for unplanned broadband outages along with a guaranteed wi-fi signal in every room of your home. However, both of these are much less generous on Sky (you’ll only get 2GB of extra data for broadband outages on Sky and the Sky Broadband Booster is just a simple wi-fi repeater rather than a full mesh networking system like BT Complete Wi-Fi). Sky’s Broadband Boost service also doesn’t increase the amount of data you’ll get on a Sky Mobile SIM card.

Network & Coverage

5G Coverage From EE

BT’s new 5G mobile service makes use of coverage from EE. According to BT, average download speeds on their 5G mobile service should be around 150Mbit/s. In some cases, however, download speeds can be higher and can sometimes reach 1,000Mbit/s (1Gbit/s).

5G coverage is currently available in the following UK towns and cities on BT Mobile:

Now Live9 towns and cities are live on BT Mobile 5G (October 2019)
Belfast, Birmingham, Bristol, Cardiff, Coventry, Edinburgh, Leicester, London, Manchester
Planned &
Announced
16 towns and cities planned
Glasgow, Hull, Leeds, Liverpool, Newcastle, Nottingham, Sheffield (End of 2019)
Aberdeen, Cambridge, Derby, Gloucester, Peterborough, Plymouth, Portsmouth, Southampton, Wolverhampton (2020)

Check 5G Coverage on BT Mobile →

For more information, see our guide to the rollout of 5G coverage in the UK.

2G, 3G & 4G Coverage

If you’re unable to get 5G coverage in your area, it’s still possible to access 2G, 3G and 4G coverage on EE. At the time of writing, there’s 99% population coverage and 90% geographical coverage on 4G. By 2020, geographical coverage is expected to reach 95% on 4G.

To see what is available in your area, use the coverage checker on BT’s website:

Check BT Mobile Coverage (bt.com) →

For more information, see our full guide to the network coverage on EE or use BT’s online coverage checker to see what is available where you live.

Keeping Your Phone Number

BT Mobile Brand ImageIf you’re switching from another mobile network to take advantage of BT Mobile’s 5G deals, it’s a straightforward process to keep your current phone number.

To start with, ask your current mobile network to issue you with a PAC Code. You can normally get this online through your mobile network’s website or app, or by texting PAC to 65075.

Once you’ve gotten the PAC Code from your old network, order your new mobile phone or SIM card from BT’s website. You can either give your PAC Code to BT when you sign up for their service, or you can provide it to them after signing up through their website or app. Once you’ve given your PAC Code to BT, your phone number transfer will normally be scheduled for the next working day.

For step-by-step instructions on how to move your phone number to BT Mobile, please select your current mobile network from the drop-down menu below:

PAC Code Finder: Transfer Your Phone Number to BT Mobile

Select your current mobile network:

  More Options

More Information

For more information, please see BT Mobile’s webpage on 5G. You can use their online coverage checker to see whether 5G coverage is available where you live.

Your Comments 2 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 2 comments from readers. You can add your own comment here.

  • It annoys me so much that people in fibre built areas get such good deals.

    Why not offer unlimited 5g to people who can’t get fibre!?

    So people are being upgraded to fibre free if it’s available and an opportunity to get 5g unlimited? As well as ones who are already on fttc getting opportunities to go to fttp as well due to fibre cities.

    I’m on ADSL and there’s no plans for my area to be upgraded to fttc or fttp but 4+5g are both available but 4G broadband is so in demand it’s basically useless and 5g is a complete rip-off. Ffs. Frustrating!!

  • Shame about the plans here, with BT still charging a premium for 5G access and keeping it so exclusive that only BT Plus customers can get it. This is despite Vodafone and Three offering it to everyone and having 5G on their plans at no extra charge…

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