Virgin Media offers Gig1 Fibre Broadband with gigabit download speeds (1,130Mbps) and a Virgin Media Hub 4 router.
In the UK, Virgin Media’s Gig1 fibre broadband service offers an average download speed of 1,130Mbps. This makes it the UK’s fastest major home broadband service with gigabit speeds.
At present, you can get Gig1 fibre broadband from £62 per month on Virgin Media. It includes the new Hub 4 router from Virgin Media, with the service currently available in around 10 million UK homes.
In this article, we’ll review Virgin Media’s Gig1 fibre broadband service. We’ll start by looking at the Gig1 fibre broadband plans, along with the speeds and coverage available on the service. We’ll also look at Virgin Media’s new Hub 4 router. Finally, we’ll compare Virgin Media’s Gig1 service to alternatives such as BT’s full fibre broadband, EE’s Fibre Max broadband and Sky’s Ultrafast Plus broadband.
|Prices From:||£62 per month|
|Contract Length:||18 months|
|Download Speed:||1,130Mbps average download|
|Upload Speed:||52Mbps average upload|
|Router:||Virgin Media Hub 4|
|Coverage:||10 million+ UK homes (check your postcode)|
Virgin Media Gig1 Fibre Plans
In the UK, Virgin Media claims to be “the UK’s fastest major broadband provider”.
Their flagship fibre broadband service is known as Gig1 broadband and gives you an average download speed of 1,130Mbps. You’ll also get an average upload speed of 52Mbps and a new Hub 4 router to go with it.
You’ll currently pay £62 per month for Gig1 fibre broadband (or £64 per month for Gig1 fibre with a phone line).
The following table shows Virgin Media’s Gig1 fibre broadband deals:
Gig1 fibre broadband only
for 18 months
Gig1 fibre broadband + phone
for 18 months
plus £35 upfront
As a Gig1 fibre broadband customer, you can add Virgin Media’s Intelligent WiFi Plus at no extra cost. This is a mesh wi-fi system that’s designed to improve the Wi-Fi coverage through your home. You’ll get up to three Intelligent WiFi Pods to boost the signal in your home.
If you’re unable to get Gig1 fibre broadband where you live, you should be able to get the Ultimate Oomph bundle instead with M600 broadband. This will give you an average download speed of 630Mbps. Alternatively, Virgin Media also offers a range of other fibre broadband plans (e.g. M500 broadband) along with combined broadband & TV bundles.
Gig1 Fibre Broadband Speeds
On Virgin Media’s Gig1 fibre broadband, you can expect an average download speed of 1,130Mbps. In normal usage during peak hours (8pm-10pm), Virgin Media says the download speed can range from 1,114Mbps to 1,144Mbps. You’ll also get a minimum guaranteed download speed of 565Mbps on the plan.
The average upload speed on Gig1 fibre broadband is 52Mbps (ranging from 50-52Mbps in normal peak hour usage). Compared to the full fibre (FTTP) broadband plans from other providers, Gig1 fibre tends to offer comparatively slower upload speeds.
According to the Virgin Media website, they don’t use any traffic management on their network. For this reason, you won’t see your speeds being reduced for using too much data or when using certain applications such as P2P file sharing.
Coverage & Availability
As of August 2021, Virgin Media’s Gig1 fibre broadband is available in around 10 million UK homes. This includes selected postcodes across the following UK cities and regions:
- Northern Ireland
- South Wales
The best way to see whether Gig1 fibre broadband is available where you live is by using the availability checker on Virgin Media’s website. This will tell you whether Gig1 fibre is available where you live. You can also register for updates on when Gig1 fibre broadband launches in your area.
According to Virgin Media, their current aim is to roll out Gig1 fibre to the whole of their network by the end of 2021. Once they’ve completed the rollout of the new technology, Gig1 fibre should be available in more than 15 million homes (approximately 53% of all UK homes).
Virgin Media Hub 4 Router
As a customer on Virgin Media’s Gig1 fibre broadband, you’ll receive the latest Virgin Media Hub 4 router to use with your broadband service.
In the background, the Hub 4 router will connect to Virgin Media’s cable network. It will produce a Wi-Fi network for your other devices to connect to, as well as giving you 4 Gigabit Ethernet sockets for attaching wired devices to your home network.
The following table shows the technical specifications of the Hub 4 router:
|Virgin Media Hub 4|
|Broadband Plans:||Gig1 Fibre|
|Wi-Fi Speed:||Up to 2,183Mbps total|
|2.4GHz Wi-Fi:||3×3 MIMO (up to 450Mbps)|
|5GHz Wi-Fi:||4×4 MIMO (up to 1,733Mbps)|
|Intelligent WiFi:||Yes, included|
|Intelligent WiFi Plus:||Included with Gig1 Fibre|
|Ethernet:||4 Gigabit Ethernet ports|
|Other:||WPA2 / WPA / WEP security
Wi-Fi Protected Setup (WPS) enabled
|More Information:||Virgin Media Website|
The older Virgin Media Hub 3 router is not compatible with Gig1 fibre. This is because Gig1 fibre uses DOCSIS 3.1 technology, whereas the older Hub 3 router only supports DOCSIS 3.0 technology.
There’s more information about the Hub 4 on Virgin Media’s website.
Other Gigabit Broadband Providers
In around 5 million UK homes, you can also get gigabit-capable broadband from providers such as BT, EE and Vodafone. Making use of full fibre (FTTP) technology on the Openreach network, they offer download speeds of up to 900Mbps and upload speeds of up to 110Mbps. At present, you can get gigabit broadband from £54 per month on these providers:
|Service||Average Speed||Contract Length||Upfront Price||Monthly Price|
EE Full Fibre Max 900
|900Mbps download||24 month contract||£25||£54/month|
Pro Gigafast 900
|900Mbps download||24 month contract||£0||£55/month|
Full Fibre 900
|910Mbps download||24 month contract||£0||£59.99/month|
At certain addresses, other full fibre providers may also offer a gigabit broadband service. For instance, Hyperoptic offers full fibre broadband in 500,000+ homes for only £35 per month. You’ll also get symmetrical speeds (900Mbps download and 900Mbps upload).
|Service||Average Speed||Contract Length||Upfront Price||Monthly Price|
Hyperfast (24 months)
|900Mbps download||24 month contract||£0||£35/month|
|900Mbps download||12 month contract||£0||£40/month|
One major difference between Virgin Media’s Gig1 fibre broadband and other gigabit broadband providers is that Gig1 fibre doesn’t use full fibre technology. Instead, it’s a cable-based service using DOCSIS 3.1 technology. This means a fibre optic cable runs to a nearby street cabinet, with a coaxial cable running between the cabinet and your home.
Although DOCSIS 3.1 can give comparable download speeds to full fibre technology, the upload speeds will normally be slower. The latency of your connection will also typically be higher which can affect things such as online gaming.
Switching to Virgin Media
If you’re switching to Virgin Media’s Gig1 fibre broadband, it’s easy to do this.
Start by ordering your new Virgin Media Gig1 broadband service online. When you place your order, you’ll be able to choose the installation date. Usually, a Virgin Media engineer will come round to install the service. However, if you’ve previously been connected to the Virgin Media network, you might be able to self-install Gig1 broadband with a QuickStart kit.
You’ll need to contact your old provider to let them know that you’re moving to Virgin Media. Ideally, you’ll need to cancel your service with them on the same date that your new Virgin Media service goes live.
For step-by-step instructions on how to switch to Virgin Media, please select your current broadband provider below:
Switch to Virgin Media
Your step-by-step guide to switching
For more information, see our full guide to switching broadband provider in the UK.
Frequently Asked Questions
|What is Gig1 fibre broadband?||
Gig1 is Virgin Media’s gigabit broadband service. It gives you an average download speeds of 1,130Mbps and an average upload speed of 52Mbps.
|Where can I get Gig1 fibre broadband?||
The Gig1 service is currently available in around 10 million UK homes. To see whether Gig1 fibre broadband is available where you live, enter your postcode on Virgin Media’s online availability checker.
|What is the Virgin Media Hub 4?||
You’ll get Virgin Media’s new Hub 4 router when you sign up for the Gig1 fibre broadband service. This supports Wi-Fi 5 (802.11ac) connectivity with up to 4×4 MIMO on 5GHz Wi-Fi. You’ll also get 4 Gigabit Ethernet sockets for connecting wired devices to your network.
|How much does Gig1 broadband cost?||
At present, the Gig1 service is available from £62 per month. There’s also a £35 fee for setting up the service. You can also get it with a phone line included for £64 per month. An 18-month contract and a £35 set-up fee applies.
For more information about Gig1 fibre broadband, please see the official Virgin Media website.