O2’s Pay & Go Go Go Reviewed: 3G & 4G Bundles, Double Allowances After 3 Months

March 24th, 2014

O2’s Pay & Go Go Go tariff starts at £10/month with 3G internet. 4G is available from £15/month. Allowances double after 3 months on the tariff.

Important Information: As of the 29th May 2014, the Pay & Go Go Go tariff is no longer available to new customers on O2. It’s been replaced with a newer tariff known as Big Bundles. You can read a full review of the Big Bundles tariff via this link. This article on Pay & Go Go Go remains online for older customers already on the tariff.

O2If you’re joining O2 as a Pay As You Go customer, you’ll normally be placed on their Pay & Go Go Go tariff. The Pay As You Go tariff is based upon converting your airtime credit into one month rolling bundles. The one-month bundle will come with a certain amount of inclusive calls, texts and internet at a lower combined cost than standard Pay As You Go. The tariff is best suited for people who regularly use their phone. Any remaining allowances unused after a month will expire with the bundle.

The Pay & Go Go Go tariff is available at a choice of three price points. The cheapest tariff at £10/month comes with 75 minutes, 500 texts and 500MB of internet on O2’s 3G network. The £15/month tariff comes with double the amount of data as well as access to faster 4G networks. For £15/month, you’ll get 75 minutes, 500 texts and 1GB of internet. Finally, the £20/month tariff is designed for people who call from their phone regularly. You’ll get 250 minutes, 2500 texts and 1GB of data (no 4G, only on 3G).

Pay & Go Go Go has loyalty bonuses

Allowances double after your first three months on the tariff.

As a unique twist, O2 has a scheme to reward the loyalty of customers on the Pay & Go Go Go tariff. Calling and texting allowances automatically double after your first three months on the tariff. After nine months, you’ll be upgraded further to unlimited texts. You can join the Pay & Go Go Go tariff by purchasing a new O2 Pay & Go handset. Alternatively, order a free SIM card which will slot into your existing unlocked smartphone. Finally, if you’re already a customer on O2, you can switch to the tariff by sending O2 a short text message.

Airtime Allowances & Pricing

The Pay & Go Go Go tariff is offered at a choice of three price points. Depending on which plan you choose, you’ll receive the following allowances which last for one month:

Tariff Name Minutes Texts Internet Monthly Cost
3G Pay & Go Go Go 10 75 500 500MB (3G Only) £10.00
4G Pay & Go Go Go 15 75 500 1GB (3G & 4G) £15.00
3G Pay & Go Go Go 20 250 2,500 1GB (3G Only) £20.00

You’ll also receive 5% of your top-up returned in the form of an O2 Reward. Rewards accumulate based on how much you’ve topped up by and are handed out four times per year (in January, April, July and October).

O2 RewardsYou can claim your Reward either as free credit or as a money off voucher. The voucher can be used towards spending on the High Street, on a new mobile phone or on selected entertainment events (e.g. tickets to a gig).

In the first three months you’ll get 50p returned from a £10 top-up, 75p returned from a £15 top-up and £1 returned from a £20 top-up. This makes the effective cost of each tariff to be £9.50/month, £14.25/month and £19.00/month (find out more on how to claim an O2 Reward).

Loyalty Bonus

As an added twist, O2 has implemented a unique system which aims to reward the loyalty of customers on the Pay & Go Go Go tariff. For the first three months, you’ll receive the allowances as detailed above. After that, your calling & texting allowances will double on the tariff at no extra charge. After the first 6 months, your O2 Rewards increase to 10%. Finally, after the first 9 months, you’ll receive unlimited texts included on your tariff. You’ll need to top-up every month to qualify for the promotion.

On the £10/month 3G Pay & Go Go Go tariff, you’ll get:

Time Spent on Plan* Monthly Cost Minutes Texts Internet O2 Rewards
Under 3 months £10/month 75 500 500MB (3G Only) 5% back on top ups (50p/month)
3+ months £10/month 150 1,000 500MB (3G Only) 5% back on top ups (50p/month)
6+ months £10/month 150 1,000 500MB (3G Only) 10% back on top ups (£1/month)
9+ months £10/month 150 Unlimited 500MB (3G Only) 10% back on top ups (£1/month)

For the £15/month 4G Pay & Go Go Go tariff, you’ll get:

Time Spent on Plan* Monthly Cost Minutes Texts Internet O2 Rewards
Under 3 months £15/month 75 500 1GB (3G & 4G) 5% back on top ups (75p/month)
3+ months £15/month 150 1,000 1GB (3G & 4G) 5% back on top ups (75p/month)
6+ months £15/month 150 1,000 1GB (3G & 4G) 10% back on top ups (£1.50/month)
9+ months £15/month 150 Unlimited 1GB (3G & 4G) 10% back on top ups (£1.50/month)

For the £20/month 3G Pay & Go Go Go tariff, you’ll get:

Time Spent on Plan* Monthly Cost Minutes Texts Internet O2 Rewards
Under 3 months £20/month 250 2,500 1GB (3G Only) 5% back on top ups (£1/month)
3+ months £20/month 500 5,000 1GB (3G Only) 5% back on top ups (£1/month)
6+ months £20/month 500 5,000 1GB (3G Only) 10% back on top ups (£2/month)
9+ months £20/month 500 Unlimited 1GB (3G Only) 10% back on top ups (£2/month)

* In order to receive your upgrades after 3, 6 and 9 months, you’ll need to have topped up every month. If you don’t top up during a given month, it won’t count as a qualifying month towards receiving your tariff upgrade. There is no obligation to top-up every month and your counter won’t reset to zero months if you skip topping up. You’ll simply need to wait one more month before getting your upgrade.

3G vs 4G: Pay & Go Go Go

4G Pay & Go Go GoOne unique feature of O2’s Pay & Go Go Go tariff is the choice offered between 3G and 4G versions of the tariff. If you own a 4G handset and live within one of O2’s 4G coverage areas (check O2’s online coverage map), you’ll be able to benefit from faster download speeds and more reliable internet. You’ll also get twice the amount of data: 1GB per month rather than 500MB.

You can buy a 4G-ready Pay As You Go handset direct from O2’s website. Alternatively, grab the 4G SIM card and slot it inside of an unlocked 4G smartphone. Please note the iPhone 5 will not work with O2’s 4G service. This is because O2’s 4G service uses the 800MHz frequency (the iPhone 5 only supports 4G at 1800MHz). Most other 4G-ready handsets (including the iPhone 5s, iPhone 5c, Galaxy S5 and Nexus 5) will work on O2’s 4G service without any problems.

Out of Bundle Charges

If you use up the inclusive allowances provided in your bundle, you’ll pay 35p/minute and 12p per text message. Picture messages cost 25p each and voicemail costs 15p per call. Additional charges apply when calling special numbers (e.g. 08 numbers). You’ll also be charged extra for calling abroad or using your phone in another country (roaming).

If you exceed the data allowance included on your plan, you’ll be charged an extra £1/day to continue accessing the internet. The £1 “Web Daily” bolt-on allows you to use up to 50MB of data per day (please refer to the O2 Terms & Conditions for more information).

A Cheaper Alternative

Giffgaff GoodybagsFor a better value alternative to O2’s Pay & Go Go Go tariff, we recommend giffgaff and their goodybag offering.

giffgaff is a low-cost mobile offering and is a fully-owned subsidiary of O2. They use the same O2 network and provide identical levels of coverage as the parent company O2. The main difference is that giffgaff doesn’t use the O2 brand. Hence, you won’t get in-store support and you won’t be able to use services such as O2’s Priority Moments.

The main benefit of choosing giffgaff over O2 is that prices are substantially lower. You’ll get the same allowances on giffgaff’s £10 goodybag as you would on O2’s £20 Pay & Go Go Go bundle. This is the case even when we account for 9 months of loyalty bonuses.

giffgaff currently has a choice of six goodybag bundles:

Minutes Texts Internet Monthly Cost
Giffgaff Goodybag Icon - 5 60
& 1 min per min
of calls received
300 20MB £5.00
Giffgaff Goodybag Icon - 7.50 200 Unlimited 250MB £7.50
Giffgaff Goodybag Icon - 10 500 Unlimited 1GB £10.00
Giffgaff Goodybag Icon - 12 250 Unlimited Unlimited £12.00
Giffgaff Goodybag Icon - 15 500 Unlimited Unlimited £15.00
Giffgaff Goodybag Icon - 20 2,000 Unlimited Unlimited £20.00

For more information, please see our full giffgaff review. Alternatively, you can order a free SIM card from giffgaff here.

Download Limits

For smartphone owners, there’s a certain amount of inclusive internet on each of O2’s Pay & Go Go Go plans. The amount of data you receive depends on the tariff you’re on and how long you’ve been on the tariff for:

Pay & Go Go Go Tariff Inclusive Data Allowance
£10 3G Tariff 500MB
£15 4G Tariff 1GB
£20 3G Tariff 1GB

The 500MB and 1GB download allowances approximately correspond to the following:

500MB means… 1GB means…
Basic webpages (mainly text) 5,000 10,000
Rich webpages (with multimedia, e.g. BBC) 1,500 3,000
Basic e-mails 500,000 1,000,000
Rich e-mails (with attachments) 1,000 2,000
Downloading/streaming music 100 songs 200 songs
Downloading/streaming video 1 hour 2 hours
Skype voice call 15 hours 30 hours
Skype video call 2 hours 4 hours
Listening to online radio 8 hours 16 hours
Downloading/updating apps 80 apps 160 apps

Source of estimates: O2 [1, 2]. Our testing found a Skype mobile voice call consumes around 0.55MB/minute (70kbps). Skype video call uses 4MB/minute (500kbps). Online radio calculation assumes 128kbps bitrate. Average size of app is 6.1MB (based on a sample of the top 20 Android apps).

For more information, see our guide to smartphone download limits. If you exceed the data allowance included with your tariff, you’ll be charged £1/day for up to 50MB of internet. Heavy smartphone users should consider the £12 goodybag offered by giffgaff. This comes with unlimited internet so you’ll never need to worry about how much data you’re using.

Coverage & Network

Mobile MastTo see whether an O2 signal is available where you live, please refer to O2’s online coverage checker. You’ll need 2G coverage for calling and texting and 3G coverage for a good smartphone experience (e.g. web browsing and using applications). For customers joining the 4G Pay & Go Go Go tariff, you’ll need to live in a 4G-enabled area. You’ll also need a 4G-enabled handset.

For a better value alternative that uses the same O2 network, we recommend ordering a free SIM card from giffgaff. giffgaff uses the same O2 network and you’ll get identical levels of coverage. At present, giffgaff supports 2G and 3G and has plans to launch 4G from March 2014.

Joining the Pay & Go Go Go Tariff

New Customers

Moto G

The Moto G is available for £130.

If you’re planning to join O2 on the Pay & Go Go Go tariff, there’s a large selection of handsets available online from as little as £10. For most people, a smartphone is likely to offer the best value with a larger selection of features and the ability to run powerful apps. Our recommended device is the Moto G which is currently available on O2 for £100. The Moto G has a 4.5-inch high-definition display (720p resolution), a 1.2GHz quad-core processor, a 5 megapixel camera and 8GB of storage. It also runs Android 4.3 Jelly Bean with more than 800,000+ apps available via the Google Play Store. Other popular choices include the Galaxy S3 Mini for £130.

If you already have a handset you’d like to use on O2, simply order a free SIM card and slot it into the back of your device. Your handset must either be unlocked or must be locked to O2. For more information, see our guide to unlocking your smartphone. We’ve also got a step-by-step guide to unlocking your iPhone, unlocking your Galaxy S3, unlocking your Galaxy S2 and unlocking your BlackBerry.

Existing O2 Customers

If you’re already a customer on O2 Pay & Go, you can join the 3G Pay & Go Go Go tariff by texting “GO 10″ or “GO 20″ to 21300. The number at the end of your text message indicates the tariff you’d like to join (e.g. “GO 10″ for £10/month or “GO 20″ for £20/month). For the £15/month 4G tariff, you might need to order a new 4G-enabled SIM card. You can grab a 4G-enabled SIM card via this link for free.

Once you’ve joined the Pay & Go Go Go tariff, the cost of your bundle will automatically be deducted from your airtime balance every month. If you’d like to stop this happening, you should contact O2 and ask to switch to an alternative tariff (e.g. O2 Unlimited).

You can find out which tariff you’re currently on by logging in to the My O2 website.

Keeping Your Phone Number

Transfer Phone Number to O2 Pay & Go Go Go

It’ll take one working day to transfer your number to the Pay & Go Go Go tariff.

If you’re moving to O2, it’s a straightforward process to keep your existing phone number. Simply ask your current mobile network to provide you with a PAC Code. By law, they must provide you with one within two hours of your request.

Next, order an O2 Pay & Go handset or a free SIM card from O2. After activating your new account, enter the PAC Code through a form on O2’s website. After providing the PAC Code to O2, your phone number transfer will happen on the next working day. Our PAC Code Finder will give you a step-by-step guide on transferring your mobile number to O2. To get started, simply choose your current mobile network:

PAC Code Finder: Transfer Your Phone Number to O2

Your current network provider:

  More Options

More Information

For more information on the Pay & Go Go Go tariffs, please see the O2 website. You can order a free SIM card via this link.

    

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About Ken

Ken Lo

I'm a freelance writer specialising in mobile technology. I've been blogging at Ken's Tech Tips since 2005 with the aim of demystifying mobile technology for the rest of us.

Before writing about mobile technology, my background was in space & atmospheric physics. I have also worked in software development. Nowadays, I help companies to explain mobile technology to their customers. Please check out my portfolio or get in touch for more information. I'm also on Google+.

Your Comments

We'd love to hear your thoughts and any questions you may have. So far, we've received 5 comments from readers. You can add your own comment here.

  1. Jonathan said:

    Personally I find it hard to believe this offer especially compared to early simplicity offers being so good never mind other operators never mind virtual ones all giving far better deals. It makes me wonder if O2 are hoping to just trade on name and advertising alone. I certainly know alot of people who refuse to leave them. It makes me question why giff gaff exsists if they esentially are O2 and O2s offers are poor apart from heavy subsiding they seem to be doing on a few phones. Surely giff gaff will canabilise O2s own sales or is it being used as an experiment for customer support model?

    Could I also add that the lumia 625 is also 130 in O2 currently and with 4G certainly can go toe to toe with the moto G. Ultimately is a windows vs Android battle bit personal experience of low end android would encourage me to recommend the lumia over the moto G. Thats my own personal experience mind and android alone is enough to sway people to Motorola’s excellently positioned offering. Horse for courses at the end of the day ultimately.

    1. Ken Lo
      Ken replied:

      Thanks Jonathan!

      I know of a few people who also swear by the Lumia 625 – and it’s a great phone for £130. Personally I’m an Android fan (mainly for the larger selection of apps & the Android interface) so I’d choose the Moto G any day. But both are great choices!

      Thanks,

      Ken

  2. Alice Harding said:

    There is a subsidised phone that costs £15 with £10 of free credit.

  3. MCLondon said:

    Given Giffgaff pricing and same network, why on earth would anyone go for this terrible O2 offering? It's extremely expensive for what you get. Unless there's a free/subsidised phone thrown in by O2? Am I missing something here?

  4. @dwbell said:

    Thanks Ken, great info as always! Dave

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