Vodafone offers Superfast home broadband with a choice of Superfast 1 or Superfast 2 plans and the Wi-Fi Hub router.
In the UK, Vodafone currently offers Superfast Broadband from only £22.95/month (or from £19.95/month if you’re a Vodafone Pay Monthly mobile customer). Customers are able to benefit from an average download speed of either 35Mbit/s (Superfast 1) or 63Mbit/s (Superfast 2).
In this article, we’ll review Vodafone’s Superfast Broadband service. We’ll start by looking at the broadband plans, including Vodafone Together and the Ultimate Broadband Guarantee. We’ll also look at Vodafone’s Wi-Fi Hub router and the download speeds available on Vodafone’s Superfast Broadband.
Vodafone Superfast Plans
Superfast Broadband Deals
In the UK, Vodafone currently offers a choice of two Superfast Broadband plans. You can get Superfast 1 (with average download speeds of 35Mbit/s) or Superfast 2 (with average download speeds of 63Mbit/s).
Until the 26th June 2020, Vodafone is running a “go faster for less” promotion on their Superfast Broadband plans. It allows you to get Superfast 2 broadband for the price of Superfast 1, meaning you’ll pay £22.95/month for both plans.
You’ll get unlimited downloads included on all Superfast Broadband plans, and there’s no upfront cost when you sign up to a 24-month contract (unless you need a new landline installed, in which case you’ll pay a £60 installation fee).
|Service||Average Speed||Contract Length||Upfront Price||Monthly Price|
|35Mbps download||24 month contract||£0||£22.95/month|
|63Mbps download||24 month contract||£0||£22.95/month|
There’s no separate charge for landline rental as this is already included in the price of your Superfast Broadband service.
At the end of your 24 month contract, you’ll pay an extra £3/month as part of Vodafone’s out of contract pricing.
If you’re a Vodafone Pay Monthly mobile customer, you’ll receive a discount of up to £3/month on Vodafone Superfast Broadband. This is known as the Vodafone Together discount.
The size of your Vodafone Together discount depends on the type of mobile plan you have:
|Pay Monthly Mobile Plan||Superfast Broadband Discount|
|Phone contract (with handset)||£3/month discount on Vodafone Superfast|
|SIM Only (18 or 24 months)||£3/month discount on Vodafone Superfast|
|SIM Only (12 months or 30 days)||£2/month discount on Vodafone Superfast|
|Mobile broadband||£2/month discount on Vodafone Superfast|
For instance, customers receiving a £3/month Vodafone Together discount would only need to pay £19.95/month for their Superfast Broadband service.
As a Vodafone Together customer, you’ll also benefit from Vodafone’s Stay Connected Promise. This will give you a 50GB data boost on all of your Pay Monthly mobile plans should there ever be an issue with your Superfast Broadband service. It also covers situations like a delay to your broadband activation date or loss of broadband whilst you’re in the process of moving home.
If you’re looking to benefit from the £3/month Vodafone Together discount, we’d recommend getting one of the following SIM-only deals from Vodafone:
For more information, see Vodafone’s webpage about their Vodafone Together plans.
Ultimate Broadband Guarantee
Customers signing up for Vodafone’s Superfast Broadband service will have access to the Ultimate Broadband Guarantee. This gives you a guaranteed minimum download speed to your router or Wi-Fi hub (also known as the sync speed). If your connection is slower than this minimum, you’ll be given a 15% discount until the problem is resolved.
The minimum guaranteed download speed is 25Mbit/s on Superfast 1 and 55Mbit/s on Superfast 2:
|Vodafone Superfast Broadband Plan||Average Download Speed||Minimum Guaranteed Speed|
|Superfast 1||35Mbit/s||25Mbit/s (or 15% discount offered)|
|Superfast 2||63Mbit/s||55Mbit/s (or 15% discount offered)|
You can check the download speed to your router using the Vodafone Broadband app. You’ll also see a button in the app to claim your 15% discount if the download speed is less than the guaranteed minimum.
At times, Vodafone has also offered Superfast Extra broadband plans for sale (Superfast 1 Extra and Superfast 2 Extra). In addition to your regular Superfast broadband service, you’ll also get an Apple TV 4K set-top box with Superfast Extra. This allows you to watch Apple Original shows and movies though Apple TV+ along with content from BBC iPlayer, ITV Hub, My5, Amazon Prime Video, NOW TV and more.
Vodafone’s Superfast Extra also comes with inclusive anytime phone calls to both landlines and mobiles, plus a guaranteed price freeze for 24 months.
At the time of writing, the Superfast Extra plans are not available to new Vodafone Broadband customers.
With Vodafone’s Superfast Broadband service, you’ll receive a landline connection included in the price. This allows you to make and receive phone calls through your landline, though the cost of making phone calls is not included in the price.
If you’d like to use your home phone service, it’ll cost you £4/month to add evening & weekend calls or £8/month to add anytime phone calls. There’s also the option to add 300 international minutes for £5/month (to a selected list of countries).
Without a calling package on your landline, Vodafone will charge 11.5p/minute for calls to a landline and 13p/minute for calls to a mobile phone. There’s also a 19p connection charge for each phone call.
A full list of home phone charges can be found on the Vodafone Broadband website.
Other Broadband Plans
Alongside their Superfast Broadband service, Vodafone also offers two other types of home broadband service:
- Gigafast Broadband: A full-fibre home broadband service with download speeds of up to 900Mbit/s. This is currently available in around one million homes within selected UK towns and cities with access to the CityFibre network.
- Vodafone GigaCube: A 4G or 5G-powered home broadband service, allowing you to get home broadband without the need for a phone line. This is currently available to 99% of the UK’s population but the plans are more expensive than Superfast Broadband. 5G coverage is currently available in selected areas only.
If you’re looking to use internet whilst you’re out and about, Vodafone also offers mobile broadband through a USB data dongle or a mobile wi-fi hotspot.
Vodafone Superfast Wi-Fi Hub & Router
Customers signing up for Vodafone’s Superfast Broadband service will receive a Vodafone Wi-Fi Hub router (also known as VoX 3.0 or THG3000G).
The Wi-Fi Hub router supports 802.11ac technology (Wi-Fi 5) with beamforming which helps to direct the wi-fi signal to the parts of your home where you’re using it. There are also four Gigabit Ethernet sockets allowing you to connected wired devices to your network and a USB port for attaching things like storage to your router. According to Vodafone, their new Wi-Fi Hub router is twice as fast as their previous router (the Huawei HHG2500).
The Wi-Fi Hub is designed to be used in conjunction with the Vodafone Broadband app, though it can also be configured without using the app through a web-based interface. Some of the features you can enable through the app include Device Boost (prioritising certain devices on your network), WiFi Scheduler (allowing you to turn off the wi-fi connection at certain times) and Guest Wi-Fi. You can also generate a QR code for other devices to scan to get on your wi-fi network without the need to manually input a password.
For more information and for router specifications, see the Vodafone Broadband website.
Vodafone Superfast Speeds
In the UK, Vodafone offers superfast download speeds on their Superfast Broadband service (defined by Ofcom as having a download speed of more than 30Mbit/s).
The download speed of your broadband connection depends on the plan you choose:
- Superfast 1 has an average download speed of 35Mbit/s. According to Vodafone, 73% of Superfast 1 customers are able to get this speed (as measured during peak hours, 8pm-10pm). Upload speeds of up to 10Mbit/s are available on Superfast 1.
- Superfast 2 has an average download speed of 63Mbit/s. According to Vodafone, 61% of Superfast 2 customers are able to get this speed (as measured during peak hours, 8pm-10pm). Upload speeds of up to 20Mbit/s are available on Superfast 2.
For comparison, a standard ADSL home broadband connection has average download speeds of around 10Mbit/s. This makes the Superfast 1 plan around 3 times faster than standard home broadband and the Superfast 2 plan about 6 times faster. The guaranteed minimum download speed is 25Mbit/s on Superfast 1 and 55Mbit/s on Superfast 2.
In terms of upload speed, Vodafone says you’re able to get up to 10Mbit/s upload on Superfast 1 and up to 20Mbit/s upload on Superfast 2. They are yet to provide any figures for the average upload speed, but we expect this to be in the region of about 8Mbit/s on Superfast 2.
As Vodafone is using VDSL2 fibre-to-the-cabinet technology on the Openreach network, actual speeds on the Superfast Broadband service depend on the distance between your home and the nearest green street cabinet. To get a more personalised estimate of speeds available in your area, please use the address checker on Vodafone’s website.
There are no download limits on any of Vodafone’s Superfast fibre broadband plans. This means you can download as much as you like, without encountering any fair usage limits or seeing your broadband connection slowed down for using too much data.
Nowadays, it’s fairly common for most home broadband services to come with unlimited data. However, cheaper broadband plans on certain providers may still have a download limit, as well as broadband services that are based on 4G or 5G technology.
Coverage & Availability
Vodafone’s Superfast Broadband uses fibre-to-the-cabinet (FTTC) technology on BT’s Openreach network. You’ll need to be living at an address where your street cabinet has been upgraded to support fibre broadband speeds.
At present, Vodafone Superfast Broadband is available in about 91% of UK homes. You can use the line checker on their website to see whether it’s available where you live. You can also get a personalised estimate of the download speeds available:
For more information, please see the official Vodafone Broadband website.