On EE Flex, you’ll get a SIM card from £10/month with no contract & no credit check. You’ll also benefit from triple data for the first 6 months.
In the UK, EE offers Flex price plans from £10/month where there’s no need to sign a contract or to undergo a credit check. At present, you’ll get triple data for the first six months, giving you 1000 minutes, unlimited texts and 6GB of data for £10/month. You can also roll over unused data into the following month and will receive a 500MB data boost to your allowance each quarter.
In this article, we’ll review EE’s Flex price plans, including the triple data offer which is available for the first six months. We’ll also look at the features of the plan such as data rollover and quarterly free boosts. We’ll then compare EE’s Flex price plans to other mobile networks like giffgaff and VOXI before looking at the coverage you’re able to expect and how to keep your current phone number.
- 1 EE Flex Plans & Features
- 2 Comparison to Alternatives
- 3 Network & Coverage
- 4 Keeping Your Phone Number
- 5 More Information
EE Flex Plans & Features
In the UK, EE currently offers a choice of four contract-free Flex plans. Sitting alongside the more traditional EE Smart and EE Essential plans, EE Flex differs in not requiring you to sign up for a contract and also not requiring you to undergo a credit check.
You can get an EE Flex SIM from £10/month to slot inside your existing unlocked smartphone.
EE currently offers a choice of four Flex price plans, starting from £10/month:
New customers who activate an EE Flex SIM card before the 30th January 2020 will receive triple data for the first six months on the plan. This means you can get 6GB of data for £10/month or 15GB of data for £15/month.
In order to take advantage of a Flex price plan, you can order a free Flex SIM card from the EE website. Once it arrives, you’ll just need to set up a regular monthly payment by saving your credit card or debit card details to your EE account. As the service works on a pre-paid basis, there’s no need to undergo a credit check when signing up.
All EE Flex plans last for 30 days, after which any unused allowances will automatically expire (except from data which can be rolled over, subject to eligibility). You can decide to change your EE Flex plan at the end of each month (e.g. if you wanted to change to a plan with either more or less data). However, you’ll lose the triple data offer when downgrading to a lower-price Flex plan so it may not be worth doing this for the first six months.
Triple Data Offer
Until the 30th January 2020, EE is offering triple data for the first six months when customers join EE Flex. This means you can get 6GB of data for £10, 15GB of data for £15, 30GB of data for £25 or 60GB of data for £30.
To qualify for the triple data offer, you’ll need to activate your EE Flex SIM card before the 30th January 2020. You can change your Flex price plan in subsequent months after the first, but you’ll lose the triple data offer when moving to a lower-priced plan. You can also leave a gap between successive 30-day bundles, but your sixth Flex bundle needs to start before the 1st February 2020.
Your unused triple data cannot be rolled over into a different month.
At the end of each 30-day bundle, you’ll be given the opportunity to have unused data roll over into the following month. For instance, if you have 500MB (0.5GB) of unused data remaining on the £10 Flex Plan, your allowance the following month will be boosted from 2GB up to 2.5GB (or from 6GB up to 6.5GB during the triple data offer).
Your unused data can only be rolled over into the following month, and data cannot be rolled over multiple times. Also, only the core pack allowance is able to be rolled over. It isn’t possible to roll over data from the triple data offer or from a boost that has been added to your account.
Once rollover data has been added to your allowance, your data will then be used in the following order:
- Rollover data from the previous month
- Core pack allowance
- Free Data Boosts
If a gap of more than 7 days has passed since the renewal of your Flex plan, your data rollover will be lost. For instance, if you have a Flex plan bundle that expires on the 30th November, you’ll need to start your new 30-day Flex plan before the 7th December to benefit from rollover data.
For every 3 Flex plans you buy, EE will boost your data allowance in future months by an additional 500MB (0.5GB). For instance, a 2GB data allowance will be boosted to 2.5GB once you’ve been an EE Flex customer for 3 months.
The longer you stay as an EE Flex customer, the more free boosts you’re able to accumulate. For instance, you might have 3GB of data after being an EE Flex customer for 6 months (a base allowance of 2GB plus two data boosts of 0.5GB each).
You’ll need to opt-in to claiming each Data Boost by texting BOOST DATA to 150. This needs to be done within 60 days of you qualifying for the boost. If you don’t opt-in in the boost, you’ll lose it from your account.
Pay As You Go Rates
If you use up all of the inclusive allowances in your Flex plan, you’ll need to top-up your EE Flex account with Pay As You Go credit. The credit can be used to buy a Flex plan add-on or to pay for additional usage at EE’s Pay As You Go rates.
For customers wanting additional minutes or data, EE offers the following Flex plan add-ons:
|100 minutes||£3 for 7 days or
£5 for 30 days
|100MB data||£1.50 for 7 days|
|500MB data||£3 for 7 days or
£5 for 30 days
|1GB data||£7.50 for 30 days|
|3GB data||£15 for 30 days|
|5GB data||£20 for 30 days|
Alternatively, if you don’t want to buy an add-on with your credit, you can use your phone at EE’s standard Pay As You Go rates:
|Voice Calls||35p/minute (any network, any time)|
|Calls to Voicemail||35p/minute|
|Calls to Special Rate Numbers||44p/minute access charge
+ service charge from the company you’re calling
|Text Message (SMS)||15p|
|Picture Message (MMS)||40p|
|Mobile Data||Not available: a data add-on is required for data.|
Unfortunately, these Pay As You Go rates are some of the most expensive in the UK. Most people will be better off choosing a different mobile network with lower Pay As You Go rates. Alternatively, choosing a more expensive Flex plan with larger allowances may work out to be cheaper.
Comparison to Alternatives
EE’s Flex plans are best compared to giffgaff’s goodybags bundles and VOXI’s monthly plans. They can also be compared to Pay As You Go bundles from other mobile networks including O2, Three and Vodafone.
£10 per month bundles
EE’s £10 Flex Plan comes with 1000 minutes, unlimited texts and 2GB of data (6GB for the first six months with EE’s triple data offer).
On other mobile networks, you can get unlimited minutes, unlimited texts and 6GB of data on an ongoing basis. For instance, we’d recommend VOXI’s £10 monthly plan (VOXI is a low-cost sub-network of Vodafone). You’ll get unlimited minutes, unlimited texts, 6GB of data and endless social data for £10/month. Even better, this doesn’t rely on it being an introductory offer so you’ll continue to get the 6GB month and month again.
£15 per month bundles
EE’s £15 Flex Plan comes with 2000 minutes, unlimited texts and 5GB of data (15GB for the first six months with EE’s triple data promotion).
£20 per month bundles
EE doesn’t currently offer a £20 Flex plan. However, most other mobile networks do offer a £20 plan. For this reason, you might be better off choosing an alternative mobile network with a £20 plan:
£25 per month bundles
EE’s £25 Flex plan comes with 3000 minutes, unlimited texts and 10GB of data (30GB with the triple data offer). For the same price, giffgaff offers Always-On data (unlimited downloads with the first 40GB per month at 4G speeds).
£30 per month bundles
EE’s £30 Flex plan comes with 3000 minutes, unlimited texts and 20GB of data (60GB during the triple data promotion). This compares as follows to rival mobile networks:
For a more in-depth comparison, see our full guide to Pay As You Go bundles in the UK.
Network & Coverage
2G, 3G & 4G Coverage
Customers on EE Flex have access to 99% population coverage on EE’s 2G, 3G and 4G networks. This is equivalent to around 90% geographical coverage, with EE aiming to increase this to 95% by the end of 2020.
Before joining the EE network, we’d strongly recommend double-checking the coverage in your area. You can do this by entering your postcode on EE’s website:
Unfortunately, 5G coverage isn’t currently available to customers on EE Flex. If you have a 5G-ready smartphone and would like to access 5G coverage from EE, you’ll need to choose an 5G-enabled EE Smart plan instead (starting from £44/month).
5G coverage is available on EE in the following UK towns and cities:
|Now Live||41 towns and cities are live on EE 5G (December 2019)|
Ashton-under-Lyne, Belfast, Birmingham, Bristol, Cardiff, Castlereagh, Chatham, Clifton, Coventry, Dudley, Edinburgh, Gillingham, Glasgow, Grays, Guildford, Hamilton, Harlow, Hoddesdon, Huddersfield, Kimberley, Kingston-upon-Thames, Leicester, Lichfield, Lisburn, Liverpool, London, Maidstone, Manchester, Milnrow, Oldham, Potters Bar, Rochdale, Romford, Salford, Solihull, Sutton Coldfield, Sydenham, Walsall, Watford, West Bromwich, Wolverhampton
|13 towns and cities planned|
Hull, Leeds, Newcastle, Nottingham, Sheffield (End of 2019)
Aberdeen, Cambridge, Derby, Gloucester, Peterborough, Plymouth, Portsmouth, Southampton (2020)
For more information, see our full review of the coverage on EE.
Tethering & Personal Hotspot
Tethering or personal hotspot refers to the process of sharing your smartphone’s internet connection with another device (e.g. with your laptop or tablet). Often, it’s used as a convenient way to get a mobile broadband connection on other devices.
On EE Flex, it’s possible to share the entirety of your data allowance through tethering and personal hotspot. This includes any data you have through the triple data offer, through data rollover or through your quarterly free boosts.
On EE Flex, it’s possible to use your mobile phone abroad when travelling to other countries.
You’ll get inclusive roaming in 48 European destinations as listed on the EE website. In these countries, you’ll be able to use your Flex plan minutes and texts, as well as up to 15GB of your Flex data allowance at no extra charge. Text ROAMING to 150 to ensure your phone is set up for inclusive roaming abroad.
If you’re travelling outside the EU, additional charges will apply for using your mobile phone abroad. You can check these on the EE website. Alternatively, customers choosing an EE Smart plan can choose the Roam Further Pass as one of their inclusive Swappable Benefits. This would allow you to use your plan allowances at no extra charge in Australia, Canada, Mexico, New Zealand and the USA.
For more information, see the EE website for full details about their international roaming service.
Keeping Your Phone Number
If you’re switching from another mobile network to join the EE Flex plan, it’s straightforward to keep your current phone number.
Start by ordering your free EE Flex SIM card. Once you’ve done that, get a PAC Code from your old mobile network. This can normally be obtained through your mobile network’s website or app, or by texting PAC to 65075.
When your new EE Flex SIM card arrives in the post, submit your PAC Code though this form on EE’s website. Once you’ve done that, they’ll schedule the transfer of your phone number (normally for the next working day if possible).
For a step-by-step guide on moving your phone number to EE, please select your current mobile network from the drop down menu below:
For more information about EE Flex, please see EE’s official website.