Hello and welcome to Ken's Tech Tips, one of the UK's largest independent mobile technology websites. Our mission is to demystify the world of mobile technology. We're doing that by providing a no-nonsense guide on smartphones & mobile technology here in the UK. Whether you're looking to understand mobile technology, to compare the best deals available on the market, for a full review of the tariffs on each network or for information about changing your network or handset, we're here to help.

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Giffgaff Review: Pay As You Go With O2 Coverage & Flexible Goodybags

July 18th, 2017

giffgaff is a low-cost mobile network with coverage from O2. Goodybags start from £5/month and are fully flexible with no credit check required.

In the UK, giffgaff is a low-cost mobile network using coverage from O2. The network, which is a fully-owned sub-brand of O2, offers members the choice of one-month goodybags from £5/month. It’s also possible to use giffgaff on a purely Pay As You Go basis with no monthly minimum spend and with no credit check required.

In this article, we’ll take an in-depth look at the giffgaff service including the tariffs available and including the key features of giffgaff (such as free calls to other giffgaff members, online community-driven support and Always-On data). We’ll also compare the prices on giffgaff to other major mobile networks before looking at the level of coverage available and how to keep your existing phone number.

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Three’s Go Binge: Unlimited Data For Netflix, TV Player, Deezer & SoundCloud

July 14th, 2017

Three’s Go Binge gives you unlimited data for streaming on Netflix, TV Player, Deezer and SoundCloud.

In the UK, Three is now offering Go Binge on Advanced Pay Monthly contracts with at least 4GB of data per month. With the offer, customers will get unlimited data for streaming in standard-definition on four selected services: Netflix, TV Player, Deezer and SoundCloud. These services will not count count towards your normal data allowance and are therefore deemed to be “zero-rated”.

In this article, we’ll review Three’s Go Binge offer. We’ll look at the services included in the offer and at the plans on which you’re able to get Go Binge. We’ll also look at criticisms of the offer and the implications on net neutrality and all-you-can-eat data. Finally, we’ll discuss how you can keep your existing phone number when moving to Three to take advantage of the offer.

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Vodafone’s Big Value Bundles Review: Pay As You Go From £10/month

July 7th, 2017

Vodafone offers a choice of Big Value Bundles from £5/month on Pay As You Go.

On Vodafone Pay As You Go, the most popular tariff is currently Big Value Bundles which start from £5 per month. Previously known as Freedom Freebees, a Big Value Bundle will convert your Pay As You Go credit into a 30-day allowance of calls, texts and internet.

Vodafone’s popular £10 bundle comes with 150 minutes, unlimited texts and 500MB of internet. Customers requiring a larger allowance can choose from higher-priced bundles costing £20 or £30 per month. Light users can choose a £5 bundle or customers who don’t want to top-up every month can choose a Freebie tariff which works more like traditional Pay As You Go. Freebie tariffs have a range of top-up offers from £10.

In this article, we’ll review Vodafone’s Pay As You Go service. We’ll look at Vodafone’s Big Value Bundles and also at the alternative Freebie tariffs offered on Vodafone. We’ll also compare Vodafone’s Pay As You Go service to rival networks before looking at the Vodafone Rewards scheme and at the coverage you can expect on Vodafone. Finally, we’ll discuss how you can keep an existing phone number when moving from your current mobile network to Vodafone.

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4GEE Max, 4GEE & 4GEE Essentials: EE’s Pay Monthly Plans Compared

July 4th, 2017

EE offers three types of Pay Monthly plan: 4GEE Max, 4GEE and 4GEE Essential. Find out how the three types of plan compare.

EEIf you’re looking to buy a new Pay Monthly handset or SIM card from EE, there are now three different types of tariff you’re able to choose from.

EE’s flagship 4G tariff is known as 4GEE Max. Starting from £27.99/month, it gives you uncapped download speeds and up to 40GB of data per month. Customers with 4GEE Max living in London can access 4G+ coverage on a compatible handset. Customers will also get access to BT Sport for the duration of their contract and can use their phone at no extra charge in Europe, Australia, Canada, Mexico, New Zealand and the USA.

For most people, it will be better value choosing a normal 4GEE plan, which starts from £22.99/month. You’ll get access to double-speed 4G (up to 60Mbps download speeds) and a download allowance of up to 10GB per month. You’ll also get free roaming when travelling in Europe and will be able to access 3 months of the BT Sport app.

Finally, on selected handsets, an even cheaper tariff is available called 4GEE Essential. 4GEE Essential starts from £14.99/month and gives you up to 2GB of data to use each month. You’ll also get an inclusive allowance of minutes and texts, and will be able to use your phone in Europe at no extra charge.

In this article, we’ll take an in-depth look at the three tariffs available on EE, along with the features available on each one.

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Three Feel At Home: Free Roaming in 60 Destinations Inc. Europe, US & Australia

July 2nd, 2017

Three has scrapped international roaming charges in 60 destinations including in most of Europe, the USA, Australia, Brazil, Singapore and others.

ThreeIn the UK, Three offers a mobile roaming package known as Feel At Home. Asking customers to ‘Go Roam’, the charges for using a mobile phone abroad in 60 destinations have been removed on eligible Pay Monthly and Pay As You Go plans. This means you’re able to use your normal UK allowances including your minutes, texts and mobile internet at no additional charge.

The offer makes Feel At Home a great package for anyone who wants to continue using their smartphone when abroad. You’ll be able to continue using your normal smartphone applications including social media, instant messaging and maps. You’ll also be able to stay in touch with friends and family without the need to worry about how much phone calls will cost.

The full Feel At Home offer is available to customers on both Pay Monthly Advanced plans and Pay As You Go. It’s also available on mobile broadband tariffs for your mi-fi or tablet. If you aren’t currently a customer of Three, you can pick up a Pay As You Go SIM card to take advantage of the offer. Customers with a Pay Monthly Essential price plan have access to a cut-down version of the offer called ‘Feel At Home In Europe’.

In this article, we review the Feel At Home offer, including the countries it’s available in and the limitations of the offer. We’ll also look at the level of coverage you can expect in each country and at how customers of another mobile network can benefit from the offer. Finally, we’ll discuss alternative roaming offers that are also available on the market.

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EE Pay As You Go Review: PAYG Packs With 4G Internet & Free Boosts

June 28th, 2017

EE offers three types of bundle on Pay As You Go: Everything Packs, Talk & Text Packs and Data Packs. Bundles start from £1/week and include a ‘free boost’ every quarter.

EECustomers on EE Pay As You Go have a choice of three different types of Pay As You Go bundle. Known as ‘pay as you go packs’, the bundles will convert your Pay As You Go credit into either a 7-day or 30-day allowance.

The most popular type of pack is the EE Everything Pack. This is an all-round bundle for regular users with a smartphone (e.g. the £10 Everything Pack comes with 150 minutes, unlimited texts and 500MB of internet). Other types of pack include the Talk & Text Pack (for people who don’t need data) and the Data Pack (for customers who mainly want data). Customers who continuously buy a pack every month will also qualify for a ‘free boost’ every 3 months.

In this article, we review EE’s Pay As You Go service. We’ll start by looking at the different types of pack and how they compare to the bundles available on other mobile networks. We’ll also look at the coverage available on EE and at how you can keep an existing phone number when moving to the network.

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SIM Only Deals: The UK’s Best Value SIM Cards For Your Smartphone

June 20th, 2017

You can often save hundreds of pounds per year by getting a low-cost SIM card for your mobile phone. We compare the UK’s best value smartphone SIM-only deals.

SIM card for SIM Only tariffA great way to save money on your mobile phone bill is to change your tariff to a SIM-only deal. Compared to a normal mobile contract, you can normally save hundreds of pounds per year whilst keeping the same phone number as before. You’ll also get lots of flexibility with the choice of either a 12-month or 1-month contract.

In this article, we’ll review and compare the UK’s best value smartphone SIM-only deals. We’ll compare SIM-only deals from 12 different mobile networks: from the big names like EE and O2, to lower-cost virtual network operators such as ASDA Mobile, giffgaff and iD Mobile.

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Roam Like Home: Free European Roaming Offers & Fair Usage Limits

June 10th, 2017

All UK mobile networks need to provide roaming in Europe at no extra cost from June 2017. Compare the fair usage policies & the availability of 4G roaming.

From the 15th June 2017, it’s all change with regards to using your smartphone in Europe. Changes to EU law mean all UK mobile networks now need to provide roaming in Europe at no extra cost. Customers with a UK bundle allowance can use this when they’re travelling abroad, and customers on Pay As You Go can benefit from their normal Pay As You Go rates.

The legislation is known as “Roam Like at Home” and has been implemented in a slightly different way across UK mobile networks. In this article, we’ll compare the “Roam Like at Home” offering on UK mobile networks including the download speeds available and any fair usage limits that apply. We’ll also look at the availability of roaming in certain countries that are sometimes excluded from the offer (namely Switzerland, Guernsey, the Isle of Man, Jersey and Monaco).

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Sky Mobile Review: Swap & SIM Only Contracts With Data Rollover & O2 Coverage

June 8th, 2017

Sky Mobile offers unique features such as ‘Swap’ Pay Monthly plans and the ability to roll over unused data into a piggybank.

Sky LogoIn the UK, Sky Mobile is the mobile network from Sky, a company which is best known for its satellite TV service. Offering 4G coverage from the O2 network, Sky Mobile is available to everyone regardless of whether they’re a Sky TV customer.

A unique feature of Sky Mobile is the Swap24 and Swap12 plans which allow you to upgrade your handset after either 24 or 12 months. Other features include the “data piggybank” for saving unused data and unlimited calling & texting for Sky TV customers. Plans start from £5/month for 500MB of 4G data.

In this article, we’ll review the Sky Mobile service including Sky’s SIM-only deals and Swap Pay Monthly contracts. We’ll also look at the features of Sky Mobile including Roll, Save, Sync and Mix. We’ll then compare Sky Mobile to other networks, look at the handsets available and the level of coverage you can expect. Finally, we’ll discuss how to keep your existing phone number when moving to join Sky Mobile.

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Capped Contracts: Better Spend Control on Pay Monthly Mobile Contracts

May 31st, 2017

Getting a capped contract for your mobile phone will give you greater control over spending and out-of-allowance charges.

Typically, one disadvantage of choosing a Pay Monthly contract is you’re also liable to pay for additional charges outside of your inclusive allowance. For instance, additional charges might appear on your phone bill when you use up your allowances or when you call non-inclusive numbers such as 084, 087, 09 and international numbers. It can also result from telephone voting in reality TV shows and from text-to-enter TV competitions. For many parents, the possibility of “bill shock” is also a key concern when giving a Pay Monthly mobile phone contract to their children.

To eliminate the risk of surprise out-of-allowance charges, some people instead choose to get a Pay As You Go bundle. With Pay As You Go, it’s only possible to spend the credit on your account. This means it isn’t possible to accidentally run up a huge bill by surprise. The disadvantage, however, is that Pay As You Go can sometimes be relatively expensive and there’s also additional work required in topping up your accounts each month.

To give you the best of both worlds, a number of mobile networks now offer “capped Pay Monthly contracts”. This will give you all of the usual benefits of a Pay Monthly contract including great value usage and the ability to pay automatically by Direct Debit. At the same time, you’ll also get predictable bills every month with no chance of “bill shock” or surprising large out-of-allowance charges.

In this article, we’ll review capped mobile contracts and their availability in the UK.

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