Three’s plug-and-play 5G home broadband starts from £29/month with unlimited data on the Three 5G Hub router.

Three offers a ‘plug and play’ home broadband service in the UK with download speeds in excess of 100Mbps and unlimited data from £29/month. It uses 5G technology to deliver broadband to your home, so there’s no need for a phone line or engineer visit.

The 5G home broadband service can be ordered online with free next working-day delivery, letting you get set up with no hassle. It’s currently available to customers in London and in other selected UK locations.

In this article, we’ll review Three’s 5G home broadband service. We’ll start by looking at how the service works and how much you’ll pay for it. We’ll then look at the Three 5G Hub router in more detail before comparing 5G home broadband with rival home broadband providers including fibre broadband services.

What is Three 5G Home Broadband?

In the UK, Three’s 5G home broadband service is a new way of getting high-speed broadband in your home. It offers average download speeds of 100-200Mbps, without the need for a phone line or cable. This is faster than most fibre broadband connections (but not as fast as the full fibre services that are now available in some homes).

The 5G home broadband service can easily be set up by yourself as a plug-and-play solution with no need for an engineer visit. The hub will normally be delivered to you free of charge on the next working day. This compares to traditional fibre broadband providers where it often takes around 14 days to set up your service, and sometimes with an engineer visit required.

The following table shows a side-by-side comparison of Three’s 5G home broadband service and traditional fibre broadband providers:

Three 5G Home Broadband Traditional Fibre Broadband
Plug-and-play broadband with no need for a phone line. Available in London and selected locations.
Fibre broadband is delivered through a phone line or cable. Available in 90% of UK homes.
Starts from £29/month (100Mbps+ download speed). No set-up fee (plug and play). Starts from £25/month (63Mbps download speed) or £27.5/month (100Mbps speed). Set-up fees may apply.
Simply plug in your 5G home broadband router and start using it. No engineer visits required. It takes around 2 weeks to install and activate fibre broadband. An engineer visit may be required.
5G broadband can be taken with you to a different location (coverage permitting). Fibre broadband is tied to one physical address and will need to be set-up again when you move home.
Can be susceptible to interference (e.g. from weather) or congestion. 5G coverage dependent on location. Less likely to be affected by interference or congestion. May give more stable download speeds.
More about Three 5G Broadband → More about traditional fibre broadband →

Three’s 5G home broadband service launched in August 2019, initially in parts of London. It has now started rolling out to other UK addresses – you can check the availability at your address on Three’s website.

5G Home Broadband Plans

Three currently offers a choice of two 5G home broadband plans:

  • For the lowest monthly cost, choose the £29/month plan (24 month contract).
  • For greater flexibility, choose the £34/month plan (12 month contract).

Both plans will give you unlimited data and average download speeds of 100-200Mbps. There’s no upfront fee on either plan and you’ll receive the same 5G Hub router.

Data AllowanceContract LengthUpfront PriceMonthly Price
Unlimited Data24 month contract£0£29/month
Unlimited Data12 month contract£0£34/month

See all Three 5G Home Broadband deals →

The average download speed on the service ranges from 100Mbps to 200Mbps. This is based on the speed that at least half of all customers are able to get in the evening peak hour between 8pm and 10pm. You’ll be given an personalised estimate of the average download speeds where you live when checking the availability of 5G broadband at your address.

A 14-day money back guarantee is available to customers who aren’t satisfied with the 5G home broadband service on Three.

An acceptable usage policy (AUP) applies to the Three Broadband service. While there aren’t any limits on how much you can download, Three says they reserve the right to suspend your usage of the service or to apply traffic management to it, if your usage “either exceeds that reasonably expected of someone using the Service or materially affects other users’ enjoyment of the Service, or has an adverse impact on our network”.

When you cancel your Three Broadband service, you’ll need to return the 5G Hub router to them.

Three 5G Hub Router

Customers signing up for Three’s 5G home broadband service will receive the Three 5G Hub router. This is a small rectangular device that you plug in to a power socket in your home. It picks up a 5G signal from Three’s network and broadcasts a wi-fi network throughout your home that other devices can connect to.

In terms of hardware, the Three 5G Hub is a fairly impressive and powerful piece of kit. It can support 5G download speeds of up to 2.33Gbps, though of course average speeds are more like 100-200Mbps on today’s 5G networks. It also supports the latest Wi-Fi 6 technology (802.11a/b/g/n/ac/ax) allowing you to share a high-speed home broadband connection with up to 64 devices. There are also two Gigabit Ethernet sockets available for you to connect a wired device to your home network.

In terms of how your other devices work with the wi-fi network, it’s no different to using a regular fibre broadband service. You can still connect all different types of device to your Three 5G Hub including your laptop, tablet, smartphone, smart TV, games console and other smart home devices. You can also use all of the services and apps that you’re used to on other home broadband services.

Behind the scenes, Three’s 5G Hub is simply a rebranded version of the Huawei 5G CPE Pro (H112-370). This is the same router offered on 5G home broadband services from EE and Vodafone. If you like, there’s the option to add an external antenna to it to improve the speed and stability of your 5G connection.

The following table shows full technical specifications for the Three 5G Hub router:

Three 5G Home
(Huawei 5G CPE Pro)
Home Broadband Plans
Price:From £29/month
Data:Unlimited
Unlimited Data:£29/month
Contract Length:12-24 months
Mobile Connectivity
5G Connectivity:Up to 2330 Mbit/s download
5G Bands:5G NR band n78
4G Connectivity:Category 19 LTE
4G Download Speed:Up to 1600 Mbit/s download
4G Upload Speed:Up to 150 Mbit/s upload
4G Bands:LTE bands 1, 3, 5, 7, 8, 18, 19, 20, 28, 32, 34, 38, 39, 40, 41, 42 & 43
External Antenna:Yes, 2x TS-9 connectors
Home Network Connectivity
Dual-Band Wi-Fi:Yes
Wi-Fi Connectivity:802.11a/b/g/n/ac/ax
Wi-Fi Devices:Up to 64 devices
Ethernet:2 Gigabit Ethernet ports
Phone:1 RJ11 phone port
Other
Model:Huawei 5G CPE Pro
Colour:White
More Information:See three.co.uk

Comparison to Fibre Broadband

Three 5G Home
(Huawei 5G CPE Pro)
Home Broadband Plans
Price:From £29/month
Data:Unlimited
Unlimited Data:£29/month
Contract Length:12-24 months
Mobile Connectivity
5G Connectivity:Up to 2330 Mbit/s download
5G Bands:5G NR band n78
4G Connectivity:Category 19 LTE
4G Download Speed:Up to 1600 Mbit/s download
4G Upload Speed:Up to 150 Mbit/s upload
4G Bands:LTE bands 1, 3, 5, 7, 8, 18, 19, 20, 28, 32, 34, 38, 39, 40, 41, 42 & 43
External Antenna:Yes, 2x TS-9 connectors
Home Network Connectivity
Dual-Band Wi-Fi:Yes
Wi-Fi Connectivity:802.11a/b/g/n/ac/ax
Wi-Fi Devices:Up to 64 devices
Ethernet:2 Gigabit Ethernet ports
Phone:1 RJ11 phone port
Other
Model:Huawei 5G CPE Pro
Colour:White
More Information:See three.co.uk

Three’s 5G home broadband service is best compared to fibre broadband from providers like BT, EE, Sky, TalkTalk, Virgin Media and Vodafone.

At present, you’ll pay £29/month for 5G home broadband from Three with an average download speed of 100-200Mbps.

For comparison, you’ll normally be able to get traditional fibre broadband services from around £25/month with download speeds of around 63-67Mbps:

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Vodafone Broadband
Superfast 2
63Mbps download24 month contract£0£25/month
TalkTalk
Superfast Fibre
67Mbps download18 month contract£0£25.95/month
Shell Energy Broadband
Superfast Fibre Plus
63Mbps download18 month contract£0£27.99/month
BT
Fibre 2
67Mbps download24 month contract£9.99£29.99/month
EE
EE Fibre Plus
67Mbps download18 month contract£0£30/month
NOW Broadband
Super Fibre
63Mbps download12 month contract£5£30/month

Compared to Three’s 5G broadband service, these fibre-based services are much more widely available (around 90% of UK homes are able to get them). The disadvantage is they’ll normally be slower than Three’s 5G home broadband and they’ll require an installation process taking around 2 weeks.

For more comparable download speeds to Three’s 5G home broadband, the following fibre broadband plans offer download speeds of at least 100Mbps. They start from £28/month and use a range of technologies like full fibre, cable and G.fast. All of these services have limited availability (Virgin Media is available in 15 million homes, whereas most of the others are available in 3 million homes or less).

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Vodafone Broadband
Gigafast 100
100Mbps download18 month contract£0£28/month
TalkTalk
Faster 150 Fibre
145Mbps download18 month contract£0£28/month
Hyperoptic
Superfast
150Mbps download12 month contract£29£29/month
Virgin Media
M100 Fibre
108Mbps download18 month contract£0£34/month
Sky Broadband
Sky Ultrafast
145Mbps download18 month contract£34.95£39/month
BT
Full Fibre 100
100Mbps download24 month contract£9.99£39.99/month
EE
EE Fibre Max 145
145Mbps download18 month contract£25£40/month

For more information, see our full guide to home broadband services in the UK.

Other 4G & 5G Broadband Services

As an alternative to Three’s 5G home broadband service, you can also consider other 4G and 5G home broadband services.

If you’re unable to get 5G broadband where you live, Three may offer you one of their 4G home broadband products instead (either the Huawei B535 HomeFi Plus or the Huawei AI Cube B900). These are available at a lower monthly price:

ServiceData AllowanceContract LengthUpfront PriceMonthly Price

Three HomeFi Plus
Unlimited Data24 month contract£0£20/month
with special offer

Three AI Cube
Unlimited Data24 month contract£0£25/month

Alternatively, you might be able to get 4G or 5G home broadband from EE or Vodafone. The following table shows alternative 4G and 5G home broadband products:

NetworkData AllowanceContract LengthUpfront PriceMonthly Price
Vodafone
Vodafone GigaCube 4G
100GB Data18 month contract£0£30/month
EE
4GEE Home
100GB Data18 month contract£0£35/month
Vodafone
Vodafone GigaCube 4G
200GB Data18 month contract£0£40/month
EE
4GEE Home
200GB Data18 month contract£0£40/month
EE
4GEE Home
300GB Data18 month contract£0£45/month
EE
4GEE Home
500GB Data18 month contract£0£50/month
Vodafone
Vodafone GigaCube 4G
300GB Data18 month contract£0£50/month
Vodafone
Vodafone GigaCube 5G
Unlimited Data18 month contract£50£50/month
EE
5GEE Home
1000GB Data18 month contract£100£70/month

For more information, read our in-depth reviews of 4GEE Home, 5GEE Home and Vodafone GigaCube. There’s also further information in our guide to 4G and 5G broadband services in the UK.

Coverage & Availability

Three’s 5G home broadband service is available in parts of London, as well as other selected locations across the UK. The best way to check whether it’s available where you live is by using the address checker on Three’s website.

Check Three 5G Broadband Availability (three.co.uk) →

Once you’ve entered your postcode and address, you’ll be told about the plans and download speeds available in your area. Alternatively, you might be offered a 4G home broadband device like the HomeFi Plus or AI Cube if 5G broadband isn’t yet available.

The coverage map for Three’s home broadband service in London (August 2019).

For more information, see our full review of the coverage on Three.

Frequently Asked Questions

How much does Three’s 5G home broadband cost?
Three’s 5G home broadband service is available on a choice of two price plans:

Both price plans come with unlimited data and download speeds between 100-200Mbps (dependent on your location).

How does 5G home broadband compare to fibre broadband?
Three’s 5G home broadband service offers download speeds of 100-200Mbps. This is faster than most widely available fibre broadband plans (63-67Mbps) but isn’t as fast as the full fibre broadband services now available in some homes.

With 5G broadband, you can get set up the next day with no engineer visit, but the service may be slightly more expensive and can be more susceptible to interference and congestion.

What router will I get with Three’s 5G home broadband?
You’ll get Three’s 5G Hub router, which is a rebranded version of the Huawei 5G CPE Pro. This supports download speeds of up to 2.33Gbps on 5G. It also supports Wi-Fi 6 connectivity (802.11a/b/g/n/ac/ax) on up to 64 devices at the same time. It has 2 Gigabit Ethernet sockets for connecting wired devices to your network.
Are there any download limits on Three’s 5G home broadband?
No. There are no download limits on Three’s 5G home broadband service. However, they say they reserve the right to suspend your service or to apply traffic management to it if your usage “either exceeds that reasonably expected of someone using the Service or materially affects other users’ enjoyment of the Service, or has an adverse impact on our network”.
Can I get Three’s 5G home broadband where I live?
Three’s 5G home broadband service is available in parts of London and other selected locations. Enter your address on their website to see whether it’s available where you live.

More Information

For more information about Three’s 5G home broadband service, please see their official website. You can also see our full guide to 4G & 5G broadband services in the UK.

Your Comments 23 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 23 comments from readers. You can add your own comment here.

  • It really annoys me that companys are allowed to use the word unlimited and a fair usage policy in the same sentence. First of all unlimited MEANS NO LIMIT.
    And three reserves the right to suspend your service if they think you are exceeding
    the expected usage which contradicts the word unlimited. I have been with 3 for 14 years and am quite happy with the service but sometimes the speeds are a bit poor.
    Also you say you say you will compare deals with other suppliers but only show bt which is more expensive and refer to other websites to check prices so you are not comparing them just bt. Virginmedia is £31 for 100mps and phone line for 12 months which is cheaper and with phone line and you do not need an engineer. I average between 300 to 800 GB per month I stream a lot from Netflix Amazon youtube and online tv. This is on my virgin connection at home, I also use about 200GB via tethering from 3 and virgin mobile in my car as I am a taxi driver and use a tablet. I have also spoke to three on Twitter and was told there is a fair usage policy of 1000GB which I agree is fair . But that’s what should be said then 1000GB limit not unlimited. And I dont want to hear anyone saying I’m greedy or people like me are the problem because if someone offers unlimited then that’s what you should get.

    • A few years ago i contacted ofcom about this when i complained about Tesco mobile using the word unlimited but then capping you on a fair usage policy, they told me that if mobile companies use the word unlimited it has to be truly unlimited and they made it law . so if 3 use the word unlimited they are breaking the law if they cap your usage no matter how much data you use and as people are streaming Netflix 4k, amazon prime and not to mention xbox and ps4 gaming your 1000gb is quite average now for most households.

  • G,
    Three stores are now selling 5G Broadband in those selected area’s. I recommend going online & checking your availability, then ordering via the website. 👌🏻

  • Hey Ken, thanks for the great site.
    Andy, I have a question about 5G coverage in Manchester when it arrives in November sometime. Will it cover greater Manchester (including outlying areas like Trafford) or just the city of Manchester initially? I am particularly interested in M33 area of Manchester.
    Thanks!

    • Hi Vijay,
      Thanks for your comment. That’s a great question! I’m not sure, to be honest. What you’ve seen with the launch of Three’s 5G service in London is they’ve initially launched it only in selected parts of the city. I imagine a similar thing will happen when they roll out in Manchester, but that coverage will slowly expand over time. So hopefully you’ll get 5G coverage soon in your area, but keep a close eye on the coverage maps later this year to check.
      Ken

      • Thanks Ken. That’s how 4g was rolled out. I have got mixed response from Three. Store said the whole of Manchester will be covered from day one, both for broadband and phone, but their online chat suggested that Trafford might just be outside of the initial coverage. I will have to wait and see.

    • Vijay,

      Keep an eye on Three’s plans (I have a friend who works for Three). I’ve been informed that November through to the end of the year is when things will get exciting! 😁😏

      • Have you heard anymore Ken, about 5g roll out outside of London? It seems the outage Theee had a few weeks back might have been related to 5g infrastructure setup? Wonder if your friend who works with Three have any inside track on the latest news/plans for 5g broadband and/or phone coverage in Greater Manchester? Are we still looking at end December or is it going to be beyond? Thanks for any updates.

  • I live right between Vauxhall and Camberwell and thought I’d see what the service is like. I got my 5G hub last night and going to test it for a couple of weeks before deciding whether to return it or cancel my TalkTalk phone/broadband package altogether. First impressions are positive. Being a ‘connected home’ I have a mix of 24 wireless/wired devices connected and they are all plying nicely.
    The hub itself definitely perks up being near a window, and the instructions are very clear that a windowsill is the preferred location. Initially trying it where the existing router sits was not great at all but by the window – and actually a better position, not needing to be near the master socket – it seems very happy.
    Speeds are pretty variable, running an hourly speedtest over two evenings, my lowest download speed was 97.7Mbps and the highest so far 397Mbps. Three tell me the average should be 200 for my postcode. Upload is consistently around 20Mbps. If this continues over the next 12 days I’ll be keeping it and cutting the broadband cord.
    Definitely worth a trial given there’s a 14 day return period once it’s available in your area.

    • Appreciate your post and wonder how your getting on with almost 6 months usage. What device did you get? I don’t want to get a 4g device to find 5g arrived in months time for London. Often in North America but unsure most are dual compatible even if unlocked (+ separate US 5g rollout). Thanks

  • Hi Ken – Thanks for the great site, best research i’ve found on this topic. I’m currently looking to change my setup from standard broadband but can’t get fibre at my address (London zone3!), so I’m looking at 4G or 5G home broadband. Looking at coverage maps I can’t currently get 5G, but I expect this should be available soon. Is there a router I could buy or contract I could sign up to that will enable me to use 4G straight away and then 5G as soon as it becomes available (without changing the hardware)? Thanks

    • Hi there,
      Thanks for your comment and a very good question! Sadly, I don’t think it’s currently possible to buy a 5G router on a SIM-free/unlocked basis. Also, Three won’t sell you a 5G router if you don’t currently live within a 5G coverage area. One potential alternative would be to sign up for Vodafone GigaCube. Unlike Three, I don’t believe they’ll stop you from buying the 5G router if you’re living in an area that only has 4G. However, the service tends to be more expensive (£50/month if you’re looking for an unlimited data allowance).
      Ken

  • Also I see you mention Vodafone as an alternative at various price points and data limits but their website is offering unlimited data (4g and 5g) at £23 to £30 pounds depending on speed requirements.
    Why would vodafone be offering a better deal at lower costs.
    All sounds confusing to me.

  • Hi Ken,

    Great article as always.
    It all appeared too good to be true until I saw their acceptable usage policy.
    It appears this is now totally at their discretion with no clear guideline on what usage levels may be deemed excessive by them.
    Previously they clearly stated a usage of up to 1TB a month and then their traffic management may or may not flag the usage as excessive or possibly commercial.
    With this new policy it could be anything from 100gb a month to God knows what.
    It’s entirely at their discretion.
    Any idea what would be deemed excessive by them under this new policy?

    • Hi Mike,
      Thanks for your comment. Unfortunately, I don’t have any idea of what this “acceptable usage policy” corresponds to. Given it’s such a new service, I imagine we’ll need to wait for some real user feedback on it. You can probably use the 1,000GB (1TB) figure as an initial estimate/lower bound of what they might consider acceptable usage to be. Even though this policy doesn’t apply to the 5G home broadband service, I’d be very surprised if they had more stringent restrictions on 5G broadband compared to 4G home broadband…
      Ken

  • This sounded great, so I called Three to order right away. First person I spoke to had never heard of this offering, and transferred me to someone else. This person told me that the new 5G router offering is not available yet and cannot be ordered. I was told to register my interest on the website instead.

      • Thanks, I tried a second time over the phone and got through to someone who knew about the product’s existence. However I was told this time that it couldn’t be ordered over the phone, and that I should visit one of their stores to order it.

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