Three is offering 5G home broadband for £35/month with 100Mbit/s download speeds and unlimited data.

In the UK, Three has introduced a new 5G-based home broadband service with average download speeds of 100Mbit/s. Currently available only to customers in London, the Three Home 5G service gives you unlimited data on a 12-month contract for £35/month.

A key benefit of Three’s 5G home broadband service is that it’s available without the need for a phone line or cable. You’ll get free delivery on the next working day, with plug-and-play setup without the need for an engineer visit.

In this article, we’ll review Three’s 5G home broadband service. We’ll start by looking at how much it costs, before looking at the Three 5G Hub router in more detail. We’ll then compare Three’s 5G broadband service to rival ISPs before looking at the coverage available on the service.

5G Home Broadband Plans

In the UK, Three offers 5G home broadband with just one simple price plan: unlimited data for £35/month. There’s a 12-month contract that you’ll need to sign up for, but unlike on other providers, this doesn’t tie you to a single address (as the router can easily be moved to another location).

Data AllowanceContract LengthUpfront PriceMonthly Price
Unlimited Data12 month contract£0£35/month

According to Three, average download speeds on the service should be 100Mbit/s (this is based on the speed that at least half of all customers are able to get in the evening peak hour between 8pm and 10pm).

You’ll get the router delivered for free on the next working day, providing you order it from Three before 4pm. In Central London, there’s also a same-day delivery option for £20, providing you order it before 3pm. On arrival, it’s a simple plug-and-play setup with no need for a landline or for an engineer visit.

An acceptable usage policy (AUP) applies to the Three Broadband service. Whilst there aren’t any limits on how much you can download, Three says they reserve the right to suspend your usage of the service or to apply traffic management to it, if your usage “either exceeds that reasonably expected of someone using the Service or materially affects other users’ enjoyment of the Service, or has an adverse impact on our network”.

It’s worth noting that the 5G Hub router is leased from Three. When you cancel your Three Broadband service, you’ll need to return the router or you can pay £105 if you’d like to keep it.

A 14-day money back guarantee is available to customers who aren’t satisfied with the 5G home broadband service from Three.

Three 5G Hub

When you sign up for Three’s 5G broadband service, you’ll be sent a Three 5G Hub router. Behind the scenes, this is simply a rebranded version of the Huawei 5G CPE Pro router which is also used by Vodafone’s GigaCube service.

The Three 5G Hub router connects to Three’s 4G and 5G network. From this, it broadcasts a wi-fi network across your home for other devices to connect to (including your laptop, tablet, smartphone, smart TV and other smart devices). There’s no difference to regular fibre broadband as far as your other devices are concerned: you can still use all of the services and apps you’re used to.

In theory, it’s possible to get Gigabit download speeds on the 5G Hub router (download speeds of more than 1,000Mbit/s). In reality, Three says 100Mbit/s is a more realistic download speed on their network. It’s possible, however, you can beat this if you’re in an area with good coverage.

Up to 64 devices can be connected to your Three 5G Hub router at any time. The router supports dual-band Wi-Fi and the latest Wi-Fi 6 technology (802.11a/b/g/n/ac/ax). There are also two Gigabit Ethernet sockets available for you to connect a wired device to your network.

It’s worth noting that the 5G Hub router doesn’t actually belong to you when you’re using Three’s 5G home broadband service. If you decide to cancel your service, you’ll need to return the router. Alternatively, you can pay a fee of £105 if you’d like to keep it. This differs from the HomeFi B311, the Huawei B535 and the AI Cube B900 (all of which you’re able to keep at the end of your contract for no extra cost).

Show full specifications for Three 5G Home ↓

Three 5G Home
(Huawei 5G CPE Pro)
Home Broadband Plans
Price:From £35/month
Data:Unlimited
Unlimited Data:£35/month
Contract Length:12 months
Mobile Connectivity
5G Connectivity:Up to 2330 Mbit/s download
4G Download Speed:Up to 1600 Mbit/s download
4G Upload Speed:Up to 150 Mbit/s upload
4G Bands:LTE bands 1, 3, 5, 7, 8, 18, 19, 20, 28, 32, 34, 38, 39, 40, 41, 42 & 43
External Antenna:Yes, 2x TS-9 connectors
Home Network Connectivity
Dual-Band Wi-Fi:Yes
Wi-Fi Connectivity:802.11a/b/g/n/ac/ax
Wi-Fi Devices:Up to 64 devices
Ethernet:2 Gigabit Ethernet ports
Other
Model:Huawei 5G CPE Pro
Colour:White
More Information:See three.co.uk

Alternatives

Three vs Fibre Broadband Providers

Three’s 5G home broadband service is best compared to fibre broadband services from BT, Sky, TalkTalk and Virgin Media.

The main difference between Three and rival ISPs is the technology that’s used behind the scenes. Whereas rival providers use fixed-line technology, Three uses 4G & 5G broadband that’s delivered wirelessly over the airwaves. As such, they can offer things like a plug-and-play setup without the need for an engineer to visit your property. They can also offer a shorter 12-month contract and the ability for you to bring your broadband router with you to other places.

In terms of download speed and price, Three’s 5G service is easily competitive against fibre broadband providers. For instance, at the time of writing, BT charges £37.99/month on a 24-month contract for fibre broadband with an average download speed of 67Mbit/s.

For more information on alternative deals, see the BT, Sky, TalkTalk and Virgin Media websites.

Other 4G & 5G Broadband Services

If you’re looking for other 4G and 5G home broadband services, a number of alternatives are also available from Vodafone and EE.

Vodafone offers 4G and 5G home broadband through their GigaCube service. You can get a GigaCube from £30/month for 100GB of data, £40/month for 200GB of data or £50/month for unlimited data. With GigaCube, you’ll also get the Huawei 5G CPE Pro router (the same router as on Three’s 5G broadband service).

EE has a 5G broadband service in the form of 5GEE WiFi, starting at £50/month for a rather measly 50GB of data. The largest data allowance currently available is 100GB per month, costing you £75/month on a 24-month contract. Alternatively, a cheaper 4G broadband service is available in the form of 4GEE Home, with prices starting from £35/month for 50GB of data.

Three also offers three 4G-based home broadband services. You can get the HomeFi router for £21/month, the Huawei B535 router for £23/month or the AI Cube router for £25/month. All of the 4G-based services also come with unlimited data on a 24-month contract. The AI Cube also doubles up as an Amazon Alexa smart speaker, so you can use it to listen to music at home and to control your smart home devices.

ServiceData AllowanceContract LengthUpfront PriceMonthly Price

Three WebBox
Unlimited Data24 month contract£0£20/month
with special offer

Three HomeFi
Unlimited Data24 month contract£0£21/month

Three AI Cube
Unlimited Data24 month contract£0£25/month

For more information, see our full guide to 4G and 5G broadband services in the UK.

Coverage

London

At present, Three’s 5G home broadband service is available to customers in selected parts of London. The best way to check whether the service is available where you live is by using the address checker on Three’s website.

Check Three 5G Broadband Availability (three.co.uk) →

Once you’ve entered your postcode and address, you’ll be told about the plans that are available in your area. Alternatively, you’ll be offered a 4G broadband plan (either the HomeFi or AI Cube) if 5G coverage isn’t yet available where you live.

The coverage map for Three’s home broadband service in London (August 2019).

Other Towns & Cities

At launch, Three’s 5G home broadband service is only available to customers in London. Over the next few months, additional towns and cities should be added to the service, with a total of 25 towns and cities having 5G broadband by the end of the year:

Now Live1 towns and cities are live on Three 5G (September 2019)
London
Planned &
Announced
24 towns and cities planned
Birmingham, Bolton, Bradford, Brighton, Bristol, Cardiff, Coventry, Derby, Edinburgh, Glasgow, Hull, Leeds, Leicester, Liverpool, Manchester, Middlesbrough, Milton Keynes, Nottingham, Reading, Rotherham, Sheffield, Slough, Sunderland, Wolverhampton (End of 2019)

If you’re living in an area without access to 5G broadband, it may still be possible to use Three’s 4G home broadband service. The HomeFi router is available from £21/month, the Huawei B535 router from £23/month and the AI Cube router is available from £25/month.

For more information, see our full review of the coverage on Three.

More Information

For more information about Three’s 5G home broadband service, please see their official website. You can also see our full guide to 4G & 5G broadband services in the UK.

Your Comments 19 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 19 comments from readers. You can add your own comment here.

  • It really annoys me that companys are allowed to use the word unlimited and a fair usage policy in the same sentence. First of all unlimited MEANS NO LIMIT.
    And three reserves the right to suspend your service if they think you are exceeding
    the expected usage which contradicts the word unlimited. I have been with 3 for 14 years and am quite happy with the service but sometimes the speeds are a bit poor.
    Also you say you say you will compare deals with other suppliers but only show bt which is more expensive and refer to other websites to check prices so you are not comparing them just bt. Virginmedia is £31 for 100mps and phone line for 12 months which is cheaper and with phone line and you do not need an engineer. I average between 300 to 800 GB per month I stream a lot from Netflix Amazon youtube and online tv. This is on my virgin connection at home, I also use about 200GB via tethering from 3 and virgin mobile in my car as I am a taxi driver and use a tablet. I have also spoke to three on Twitter and was told there is a fair usage policy of 1000GB which I agree is fair . But that’s what should be said then 1000GB limit not unlimited. And I dont want to hear anyone saying I’m greedy or people like me are the problem because if someone offers unlimited then that’s what you should get.

  • G,
    Three stores are now selling 5G Broadband in those selected area’s. I recommend going online & checking your availability, then ordering via the website. 👌🏻

  • Hey Ken, thanks for the great site.
    Andy, I have a question about 5G coverage in Manchester when it arrives in November sometime. Will it cover greater Manchester (including outlying areas like Trafford) or just the city of Manchester initially? I am particularly interested in M33 area of Manchester.
    Thanks!

    • Hi Vijay,
      Thanks for your comment. That’s a great question! I’m not sure, to be honest. What you’ve seen with the launch of Three’s 5G service in London is they’ve initially launched it only in selected parts of the city. I imagine a similar thing will happen when they roll out in Manchester, but that coverage will slowly expand over time. So hopefully you’ll get 5G coverage soon in your area, but keep a close eye on the coverage maps later this year to check.
      Ken

      • Thanks Ken. That’s how 4g was rolled out. I have got mixed response from Three. Store said the whole of Manchester will be covered from day one, both for broadband and phone, but their online chat suggested that Trafford might just be outside of the initial coverage. I will have to wait and see.

    • Vijay,

      Keep an eye on Three’s plans (I have a friend who works for Three). I’ve been informed that November through to the end of the year is when things will get exciting! 😁😏

  • I live right between Vauxhall and Camberwell and thought I’d see what the service is like. I got my 5G hub last night and going to test it for a couple of weeks before deciding whether to return it or cancel my TalkTalk phone/broadband package altogether. First impressions are positive. Being a ‘connected home’ I have a mix of 24 wireless/wired devices connected and they are all plying nicely.
    The hub itself definitely perks up being near a window, and the instructions are very clear that a windowsill is the preferred location. Initially trying it where the existing router sits was not great at all but by the window – and actually a better position, not needing to be near the master socket – it seems very happy.
    Speeds are pretty variable, running an hourly speedtest over two evenings, my lowest download speed was 97.7Mbps and the highest so far 397Mbps. Three tell me the average should be 200 for my postcode. Upload is consistently around 20Mbps. If this continues over the next 12 days I’ll be keeping it and cutting the broadband cord.
    Definitely worth a trial given there’s a 14 day return period once it’s available in your area.

  • Hi Ken – Thanks for the great site, best research i’ve found on this topic. I’m currently looking to change my setup from standard broadband but can’t get fibre at my address (London zone3!), so I’m looking at 4G or 5G home broadband. Looking at coverage maps I can’t currently get 5G, but I expect this should be available soon. Is there a router I could buy or contract I could sign up to that will enable me to use 4G straight away and then 5G as soon as it becomes available (without changing the hardware)? Thanks

    • Hi there,
      Thanks for your comment and a very good question! Sadly, I don’t think it’s currently possible to buy a 5G router on a SIM-free/unlocked basis. Also, Three won’t sell you a 5G router if you don’t currently live within a 5G coverage area. One potential alternative would be to sign up for Vodafone GigaCube. Unlike Three, I don’t believe they’ll stop you from buying the 5G router if you’re living in an area that only has 4G. However, the service tends to be more expensive (£50/month if you’re looking for an unlimited data allowance).
      Ken

  • Also I see you mention Vodafone as an alternative at various price points and data limits but their website is offering unlimited data (4g and 5g) at £23 to £30 pounds depending on speed requirements.
    Why would vodafone be offering a better deal at lower costs.
    All sounds confusing to me.

  • Hi Ken,

    Great article as always.
    It all appeared too good to be true until I saw their acceptable usage policy.
    It appears this is now totally at their discretion with no clear guideline on what usage levels may be deemed excessive by them.
    Previously they clearly stated a usage of up to 1TB a month and then their traffic management may or may not flag the usage as excessive or possibly commercial.
    With this new policy it could be anything from 100gb a month to God knows what.
    It’s entirely at their discretion.
    Any idea what would be deemed excessive by them under this new policy?

    • Hi Mike,
      Thanks for your comment. Unfortunately, I don’t have any idea of what this “acceptable usage policy” corresponds to. Given it’s such a new service, I imagine we’ll need to wait for some real user feedback on it. You can probably use the 1,000GB (1TB) figure as an initial estimate/lower bound of what they might consider acceptable usage to be. Even though this policy doesn’t apply to the 5G home broadband service, I’d be very surprised if they had more stringent restrictions on 5G broadband compared to 4G home broadband…
      Ken

  • This sounded great, so I called Three to order right away. First person I spoke to had never heard of this offering, and transferred me to someone else. This person told me that the new 5G router offering is not available yet and cannot be ordered. I was told to register my interest on the website instead.

      • Thanks, I tried a second time over the phone and got through to someone who knew about the product’s existence. However I was told this time that it couldn’t be ordered over the phone, and that I should visit one of their stores to order it.

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