You can normally use a mobile phone SIM card in other devices like a tablet, 4G router, mobile broadband dongle or other smart devices.

In the past, it was necessary to buy a mobile broadband SIM card if you wanted to use it in devices other than your smartphone (e.g. in a tablet, a 4G router or a mobile broadband dongle). This also used to apply to IoT (internet-of-things) devices such as smart cameras, alarms and GPS trackers.

Nowadays, it’s no longer the case that you’ll need to buy a special type of SIM card. This is because you can now use a mobile phone SIM card in any device you like (with only a few exceptions). This includes using a regular mobile SIM card inside a tablet, in a 4G router, in a mobile broadband dongle or in an IoT device. This follows an Ofcom ruling on net neutrality in 2018 which said that mobile networks shouldn’t discriminate based on the type of device and based on the equipment you’re using to access their network.

Best SIM Cards By Device Type

Tablets & iPads

If you’re using a 4G tablet like the iPad or a Samsung Galaxy Tab, our recommendation would currently be to get a SIM card from Three. This is because you can get a SIM card from as little as £5/month with inclusive data that can be used on your tablet or iPad.

For regular usage, we’d recommend the £8 per month plan with 12GB of data or the £18 per month plan with fully unlimited data.

NetworkMinutesTextsDataMonthly
Cost
Three600Unlimited1GB£5.00
12 months
ThreeUnlimitedUnlimited4GB£6.00
12 months
ThreeUnlimitedUnlimited12GB£8.00
12 months
ThreeUnlimitedUnlimited30GB£12.00
12 months
ThreeUnlimitedUnlimited100GB£16.00
12 months
ThreeUnlimitedUnlimitedUnlimited£18.00
12 months

See Three SIM Only Deals →

Normally, you won’t be able to use the minutes and texts inside a tablet (as neither of them are supported on the iPad). However, you’ll still save money compared to buying a mobile broadband SIM card. On some Android-powered tablets (e.g. those from Samsung), it might be possible to make and receive phone calls and text messages on your SIM card.

Routers & Dongles

If you’re using a 4G router or a mobile broadband dongle, our recommendation would currently be to get a unlimited data plan from either SMARTY or Three. This is because they both offer unlimited data without speed restrictions and without any limitations on how many devices you can use at the same time.

You can currently get unlimited data from £18 per month on these networks:

NetworkMinutesTextsDataMonthly
Cost
ThreeUnlimitedUnlimitedUnlimited£18.00
12 months
SmartyUnlimitedUnlimitedUnlimited£20.00
1 month
ThreeUnlimitedUnlimitedUnlimited£20.00
6 months half price
24 months

Customers choosing Three instead of SMARTY will have the benefit of 5G coverage at no extra cost and the ability to get a proper IP address on their 4G router. For more information, see our guide on using SMARTY for mobile broadband.

If you’re unable to get a 4G signal where you live from Three or SMARTY, you can also consider Vodafone’s £26/month Unlimited Max plan. This gives you unlimited data without speed restrictions and without limitations on how many devices you’re able to connect at one time.

IoT Devices

If you’re using an internet-of-things (IoT) device like a GPS tracker, an alarm system, an entry system or a sat nav, the best value SIM card will depend on the requirements of the device.

For something that doesn’t use very much data, consider getting a 1pMobile internet-of-things SIM card. This gives you 2G, 3G and 4G coverage from EE at Pay As You Go rates of just 1p/minute, 1p/text and 1p/MB. There are no regular monthly charges on 1pMobile, but you’ll need to top-up your SIM card at least once every 120 days.

Alternatively, for IoT devices that are in regular use, Vodafone offers a Smart SIM for internet-of-things devices. You’ll pay an upfront fee of £5 for the Vodafone Smart SIM, followed by a subscription fee of £2 to £4 per month. This is compatible with a number of vehicle trackers, smart cameras, pet trackers and other devices.

Net Neutrality & Smartphone SIM Cards

You can use a regular smartphone SIM card in other devices like a tablet or dongle.

In the UK, mobile networks have historically sold two different types of SIM card: a SIM card for your mobile phone (with inclusive minutes, texts and data) and a SIM card for mobile broadband (normally only including data).

Over the past few years, the market for regular mobile phone SIM cards has become much more competitive. Meanwhile, the market for mobile broadband SIM cards has hardly moved. For this reason, you can now get a lot more data for the same price when you choose a mobile phone SIM card (with inclusive minutes, texts and data) over a mobile broadband SIM card (that only includes data).

For instance, you can now get unlimited data on a range of smartphone SIM cards for as little as £16/month:

NetworkMinutesTextsDataMonthly
Cost
iD MobileUnlimitedUnlimitedUnlimited£16.00
12 months
ThreeUnlimitedUnlimitedUnlimited£18.00
12 months
SmartyUnlimitedUnlimitedUnlimited£20.00
1 month
Superdrug MobileUnlimitedUnlimitedUnlimited£20.00
1 month
ThreeUnlimitedUnlimitedUnlimited£20.00
12 months
ThreeUnlimitedUnlimitedUnlimited£20.00
6 months half price
24 months
iD MobileUnlimitedUnlimitedUnlimited£20.00
12 months
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£22.00
24 months
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£22.00
24 months
ThreeUnlimitedUnlimitedUnlimited£24.00
1 month
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£24.00
12 months
giffgaffUnlimitedUnlimitedAlways-On£25.00
1 month
ThreeUnlimitedUnlimitedUnlimited£26.00
1 month
VodafoneUnlimitedUnlimitedUnlimited£26.00
24 months
Virgin MobileUnlimitedUnlimitedUnlimited£27.00
24 months
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£28.00
12 months
Tesco Mobile5,0005,000Unlimited£28.00
18 months
VOXIUnlimitedUnlimitedUnlimited£30.00
1 month
Virgin MobileUnlimitedUnlimitedUnlimited£30.00
12 months
Tesco Mobile5,0005,000Unlimited£30.00
12 months
Tesco Mobile5,0005,000Unlimited£30.00
12 months
VodafoneUnlimitedUnlimitedUnlimited£33.00
12 months
O2UnlimitedUnlimitedUnlimited£33.00
18 months
O2UnlimitedUnlimitedUnlimited£35.00
12 months
Lebara MobileUnlimitedUnlimitedUnlimited£35.00
3 months half price
1 month
giffgaffUnlimitedUnlimitedUnlimited£35.00
1 month
VodafoneUnlimitedUnlimitedUnlimited
2Mbps max
£36.00
1 month
EEUnlimitedUnlimitedUnlimited£37.00
24 months
VodafoneUnlimitedUnlimitedUnlimited£37.00
1 month
VodafoneUnlimitedUnlimitedUnlimited
10Mbps max
£40.00
1 month
EEUnlimitedUnlimitedUnlimited£41.00
24 months
VodafoneUnlimitedUnlimitedUnlimited£45.00
1 month
To show you the most relevant plans, 20 similar but more expensive plans have been hidden. .

Until 2018, the terms and conditions on many mobile phone SIM cards would prevent you from using the SIM card in devices other than a mobile phone (e.g. so you wouldn’t be able to use a smartphone SIM card in your tablet). However, this changed in 2018 as Ofcom ruled that this was a breach of net neutrality as defined in the Open Internet Access Regulation:

The EU Open Internet Access Regulation, among other things, enshrines ISP customers’ fundamental right to access the content and information, to use the applications and services, and to use the terminal equipment of their choice through their internet access service through their internet access service. ISPs may enter into agreements with their customers on the commercial and technical conditions of the service, but in doing so they cannot limit customers’ core rights.

In particular, Ofcom took issue with a mobile network that “imposed restrictions on the devices in which a SIM can be used – e.g. where a SIM purchased for a mobile phone cannot be used in a tablet”.

Since the Ofcom ruling was published in 2018, most restrictions stopping you from using a smartphone SIM card in other types of device have been removed. You can therefore now use a regular mobile phone SIM card in other types of device. Most restrictions on the use of tethering and personal hotspot should also now have been removed.

In recent years, however, some restrictions have been re-imposed on the unlimited data plans from certain networks:

  • On EE unlimited data plans, tethering and personal hotspot usage is limited to a maximum of 12 devices. This is intended to discourage the use of their unlimited data SIM card inside a 4G router or mobile broadband dongle. There’s also a 600GB per month fair usage limit.
  • On O2 unlimited data plans, there’s a specific requirement that the SIM card mustn’t be used inside a mains-powered device. This is intended to prevent you from using the SIM card inside a 4G home broadband router. In addition, tethering is also limited to a maximum of 12 devices and there’s a 650GB per month fair usage limit.

The ruling on net neutrality is not affected by Brexit as this has already been transposed into UK law. You can therefore continue using a mobile phone SIM card inside other types of device from January 2021 onwards.

SIM Cards for Smart Devices

In most cases, it should now be possible to use a regular smartphone SIM card in any smart device. This includes your tablet, mobile broadband dongle, router or other smart devices like your laptop, camera, vehicle tracker, pet tracker, alarm, etc.

Before going ahead and choosing a SIM card, however, it’s still worth thinking about the following things:

  1. Are you using the SIM card inside a router? If so, we’d recommend getting an unlimited data SIM card from Three. This is because they’ll allow you to use the unlimited data SIM card inside a router. They’re also the only provider to give you a publicly-accessible IP address. If you don’t need a publicly-accessible IP, SMARTY’s unlimited data plan is also worth considering as you can use this in a wide range of devices.
  2. Do you need 2G or GSM coverage? Some IoT devices will only function on 2G coverage (also known as a GSM or GPRS signal). If your device requires 2G coverage to work, you should choose a mobile network that uses coverage from either EE, O2 or Vodafone. It isn’t possible to use Three or another mobile network that uses coverage from Three as they don’t offer any 2G coverage. If you need better rural mobile coverage (e.g. for use in a GPS vehicle tracker), we’d typically recommend choosing a SIM card with EE coverage. This is because they tend to have the widest geographical coverage in the UK.
  3. What do you need in terms of download speeds? Different use cases and different categories of device may require different download speeds. For instance, Vodafone’s unlimited data plans come with a range of speed limits (2Mbps on Unlimited Lite, 10Mbps on Unlimited and uncapped download speeds on Unlimited Max). For high bandwidth devices like a router or dongle, you’ll want access to the fastest speeds available.
  4. Do you want to Pay Monthly or Pay As You Go? For most high-bandwidth devices that are in regular use (e.g. tablets, dongles and routers), you’re best off getting a Pay Monthly SIM card. These SIM cards start from around £5/month for an inclusive data allowance (plus some minutes and texts that you may or may not be able to use in your device). For low-bandwidth devices that will only connect to the internet occasionally (e.g. alarms and GPS trackers), it may be better choosing a Pay As You Go SIM card.
  5. What are the minimum usage requirements on Pay As You Go? If you choose a Pay As You Go SIM card for your IoT device, you should bear in mind the minimum usage requirements. Typically, your SIM card will get disconnected from the network if you don’t use it for a chargeable activity at least once every 6 months. Some IoT devices have the functionality to keep your SIM card alive (e.g. by sending a text message automatically on schedule). If not, it’s possible you’ll need to pull out the SIM card from time-to-time, placing it inside another device to trigger a chargeable activity (e.g. by sending a text message to yourself).

For more information, see our guide to the best Pay Monthly SIM cards and the best Pay As You Go SIM cards. If you’d like access to 5G, you can also see our guide to 5G SIM-only deals.

More Information

For a full round-up of the best SIM cards currently available on the market, see our guide to the UK’s best value SIM only deals.

Your Comments 59 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 59 comments from readers. You can add your own comment here.

  • Hi Ken,

    We have just purchased a Huawei E5576 mobile router and bought a 3 mobile data app however 3 has no coverage where we live as we found out. What other Data sim could we use without spending too much money? We have O2 and EE in the area.
    Thanks,
    Lynn

  • Nathan Talbot said:

    Thanks for this summary! My dad has got an EZR23 series indoor 4G LTE router (https://ezr23.outdoorrouter.com/). He was using an EE PAYG data-only sim with a 30-day data package on this router just fine.
    He’s now signed up to an 18-month PHONE contract with unlimited data package. He’s tested the SIM on a phone and an EE mini hotspot – works fine. But the router’s logging is showing ‘Failed to register’ and he’s not able to get any QMI Connected info on the router status.

    Any ideas? The router’s help manual says “You can check with the mobile carrier if the SIM card is eligible to access 3G or 4G networks”, but we know it is!

    • Hi Nathan,
      Thanks for your comment and that’s very odd. Unfortunately, all I can really do would be to suggest using the SIM card in another device to verify that it works, before placing it back in the 4G router. You should also check the APN settings to ensure it’s correct for the Pay Monthly plan, but I’m not sure this is the cause of the error message you’re seeing.
      Ken

      • Nathan Talbot replied:

        Thank you, Ken. We ended up force-resetting the router to factory settings and setting the router up from scratch and that seemed to sort it, even though all the APN settings were the same (though, oddly, ‘dial code’ wasn’t, but we couldn’t change that!).

  • Hi, I am currently using a Smarty SIM in a Samsung mobile phone as my router as our home wifi signal is very bad. The problem I am having is that the IP address is changing which is causing me problems with banking and I think with some games. Is there a way to make the IP address static, like with a router that takes a SIM for instance? Hope you can help, thanks

    • Hi Matt,
      Thanks for your comment. Sadly, it isn’t possible to get a publicly accessible IP address on SMARTY, let alone one that’s static due to their use of CGNAT technology. I’d recommend getting a SIM card from Three instead if you want a publicly accessible IP address. This should resolve the issues you’re having with some online games. I don’t believe it’s a static IP but there shouldn’t be any need for this for online banking and gaming.
      Ken

      • Ok, thank you for the quick reply, I did not know this. I was going to try a router but I will change SIM provider and hope that sorts the problem out. I have been advised by ESO support that I need to forward lots of ports which is why I was going to try the router as I cannot port forward from my phone. But would this work with a SIM/ router combination or is it the SIM that does not allow port forwarding?

        • Hi Matt,
          It isn’t possible to forward ports on a SIM card that uses CGNAT technology as your router doesn’t have an IP address that’s accessible from the rest of the internet in the first place. Instead, the CGNAT IP address you’re given is shared with lots of other users on the service. I believe Three is the only provider to give you a real IP address, when you use the 3internet APN setting.
          Hope this helps,
          Ken

  • Hi, I am currently on unlimited data with 02 paying £36 a month, which I use in HUAWEI Mifi box, I seen Tesco are doing same deal but at £20 , that shud still work with what ur saying ty

  • Can I buy a data SIM card and use it in a 4GEE mini WiFi router?The router was bought on a pay as you go basis but is out of its monthly contract.

  • I have recently bought a tablet and presumed I could use my o2 sim only account for both my mobile and tablet. When I called o2 to order bigger sim I was informed I could not do this and would need a dual sim contract costing a lot more. Is this correct?

    • Hi LuLu,
      Thanks for your comment. You can use your current SIM card inside a tablet if you like. However, the SIM card can only be inside one device at a time, so you’ll need to get an extra SIM card if you want to use them both at the same time. Alternatively, you can use the tethering & personal hotspot feature on your phone to share the connection with your tablet. That will allow you to use it on both devices at the same time (with the requirement that they’re both in the same place).
      Hope this helps,
      Ken

  • Caio Simmonstre said:

    So I’m moving to a new apartment building that has fiber installed, but stuck with my 3Three 4g mobile broadband service for 1.5 years via contract. Since I’m locked in and have to pay for the remainder of the contract, can I take the sim card out of my Huawei 4g modem and put it into an iPad (or any other tablet) that has a SIM slot and continue using the data that I’m having to pay for anyway?

    • Hi Caio,
      Thanks for your comment. Yes, you can move the SIM card into any other device to continue using it for the remainder of the contract.
      Hope this helps,
      Ken

  • Hi, I’ve just ordered the Huawei B818 router to get a better wifi signal in my house by using 4g broadband. I plan to get a Three sim only unlimited contract but just wondered what I do about activating the sim? Do you need to activate it before putting in the router and how do I do this without using my phone which is locked to Vodafone? Thanks so much!

    • Hi there,
      Thanks for your comment. No need to activate the SIM card in your phone – you can do it in any 3G or 4G compatible device (including your router).
      Hope this helps,
      Ken

  • Hugh Doherty said:

    Hi, I use a Huawei E3372-h modem on my computer – I don’t have a smartphone – but sim cards received recently from O2, Vodafone and 1pMobile are not recognised by the modem. Is there anything I can do? My current provider 3, is total rubbish but the only one that connects.

    • Hi Hugh,
      Thanks for your comment. There are two things to check here:
      1) Is your device locked to Three? If so, you’ll need to unlock it before it will accept a SIM card from another network. Typically, Three doesn’t lock their devices (or at least, they haven’t for quite a long time, so this will only be applicable if it’s quite an old device).
      2) You’ll need to change the APN settings on your device to those applicable to your new mobile network before you can access the internet. You may need to log in to your modem to change these settings.
      Hope this helps,
      Ken

  • Great information. Highlighted loads of very important and useful points and also how I was wasting my money on various SIM cards which would have been saved if I had done it after reading your article.
    The information you give is not freely given by the sales persons in the mobile phone shops.
    Many many thanks….I am now armed with much better information and knowlwedge.

  • Ken, big thank you for your outstanding hard work, this site. I have an excellent vanilla TP-LINK M5350 mobile wifi device, manufacturer/shop return, less than ten bucks, as new. Lebara works, Vectone does not, and a skilled person at Vectone customer service clearly informed me that the sim will only work in a phone and not a tablet, mobile wifi treasure etc. I’m trying others as a kind of geeky hobby! ‘Now Mobile,’ is next. OTA flashing devices is becoming very problematic as a device reset then you NEED a wifi signal for id email password to get to display/home screen. Hey presto, get a mobile treasure.
    Keep up the great work, and again, thank you.

    • Hi Jim,
      Thanks for your comment. Unfortunately, the net neutrality regulations are very different in the US and Europe! For this reason, it may not always be possible to use a smartphone SIM card in other devices like your tablet.
      Ken

  • Hi Ken,
    Brilliant article and excellent info.
    With regards to the change in legislation how do you think O2 get away with still restricting usage of SIM cards in certain devices? Their fair use policy specifically states you must not put a SIM card sold for a phone into a modem. This seems in direct contravention of the change in policy. I use a Three SIM card in a 4G Router without problem but this was sold as a phone deal. However O2 seem to be still restricting use. Your thoughts would be appreciated.

    • Hi Andy,
      Thanks a lot for your feedback! I think I’m probably with you with regards to what you say about net neutrality. Saying that, I’m not a lawyer and I don’t know whether Ofcom have made a further judgement or comment on the legality of that restriction.
      Ken

  • Hi,
    Please is there any way to achieve the following task:

    Presently if I put my sim card inside a mobile broadband router I am unable to receive or make calls on my mobile phone as the sim card has been placed inside the router.

    I would like to put my sim card in a mobile broadband router and still be able to use my mobile phone to make and receive calls.

    Please is there a way to do this?

    • Hi Sam,
      Thanks for your comment. Sadly, it isn’t possible to do this. However, some 4G routers have a RJ11 phone port. This allows you to plug in a desk phone and to use it for calling and texting.
      Ken

  • Tracie Sandra Bailey said:

    Hi i have just bought a Huawei in car wifi. I plan to use it in uk and in europe. Can you recommend the best simm card to use? I take it it will have to be a phone card. I am already with o2 for my phone should i get another one from them thanks tracie bailey

  • Brian Nicholson said:

    I’m trying to use a Three PAYG SIM card in a new dual-SIM tablet as well as my simple phone (where it works well, good signal etc.) It won’t connect. A separate app tells me the SIM is fully recognised and ready but (in red) that the service state is ‘out-of-service’. There is a good signal The APN has auto-filled plausibly and the tablet knows exactly which network the SIM is on The phone is a Sony Ericsson Z610i .The network phone technology is GSM/UMTS. It works happily on Three as (presumably) 3G.

    Is there something else I should be doing, or is this a Three restriction, possibly unwarranted? Three are not usefully contactable right now.

    There is no reason why you should trouble to reply, but if you do, thanks!

    • Hi Brian,
      Thanks for your comment. With regards to your dual-SIM device, do you know whether it supports 4G on the second SIM slot? I believe lots of dual SIM devices are 2G-only on the second SIM card slot, which isn’t compatible with the Three network (more info here).
      Ken

      • Brian Nicholson replied:

        Thanks for such a quick reply. The tablet is 4G capable and probably has the 4G/2G limitation you mention. My network app tells me the phone type is GSM. and that it is voice capable. I only have the one SIM card. When placed in slot 2 no network signal is found and the SIM service state is Power Off (in red). When the SIM is placed in slot 1 a decent signal is found and the SIM service state is ‘out-of-service’. Does this look like something Three is causing and if so are they allowed to? It looks as if I will have to find a way of getting hold of a competent person at Three but you can tell me what to expect.

      • Brian Nicholson replied:

        I have found the terms for my 2017 PAYG SIM and they are just as your article describes – use only in a phone. So that has to be the problem. Thanks for your article (and replies); I have not seen the point so clearly made elsewhere.

        • Hi Brian,
          Thanks for getting back to me! You’re right: there used to be a restriction on the devices in which you’d be able to use a Pay As You Go SIM. However, this changed in 2018 as a result of an Ofcom ruling on net neutrality (essentially saying that mobile networks couldn’t discriminate based on the type of device). It should therefore currently be allowed to use a regular Pay As You Go SIM inside a tablet.
          Ken

  • Hi Ken,
    I live in an area of poor signal strength. I used to be with Three using a mobile router for internet connection and also boosting the signal in my house for the mobile phone. I now have a landline internet connection – fine. My problem is the weak signal for my phone. If I buy another sim card (minutes & texts only) and put that into the router, will that boost my signal to the mobile phone. Will they have to be the same networks to ‘talk’ to each other. I am presently with Smarty for the phone, which I believe piggy backs on Three. Your advice will be appreciated.

    • Hi Ian,
      Thanks for your comment. You can use a 4G home broadband router to produce a wi-fi network that your mobile phone is able to connect to. It would essentially act as a replacement for a fixed-line home broadband connection. The router, however, wouldn’t affect the 3G or 4G coverage on your phone, and therefore your ability to use the minutes and texts on your phone.
      Ken

      • Hi Ken,
        Thank you for your reply. I am content with the landline broad band – no problem. If I put a minutes and texts sim card in the router, does it have to be the same network as the sim card in the phone for them to work?
        Sorry for me not completely understanding your kind response.
        Ian

        • Hi Ian,
          The SIM card placed in your 4G or 5G router will only allow you to use data/internet over the wi-fi network it creates. In general, it won’t normally be possible to use the minutes and texts (unless you have a 4G router with support for a RJ11 telephone). It’s totally separate from your smartphone and won’t affect the minutes, texts or coverage on that device.
          Ken

  • Hi Ken. Brilliant article, thank you. I’m about to move from SIM only with EE, to SIM only plans with BT for our mobiles (we depend upon wifi calling at home). Where your article is relevant is, at the moment, I will get Double, double data on the SIM only plans (for our phones) but were I to also get their Data Only SIM card for my car, then I’d be paying twice the price for a given amount of data as their data only SIM cards do not appear to benefit from the Double, double data offer (with Halo Broadband).

    Thus, I’m thinking that I should ignore their Data only SIM card and get a SIM only plan (as for the phones) which, if I read your article correctly, ‘should’ work in my car – it’s a Range Rover Evoque and needs “…a micro SIM card with mobile data enabled..” for the In Control Touch Pro Connectivity. From 2016 I’d been using a Data only SIM card from EE. I’d also want to set up a wi-fi hotspot in my car.

    So…… do you think, from what I’ve said, I should be ok getting a SIM only plan for my car as well as the two that I’ll get for our phones. Your confirmation that I’ve correctly understood your article would give me the confidence to challenge them if they say it won’t suit my needs!

    • Hi Clive,
      Thanks for your comment. Yes, it should be fine using the regular SIM card in your car. I believe this is covered by Ofcom’s net neutrality provisions 🙂
      Hope this helps,
      Ken

  • Julie Lewis-Thompson said:

    I have purchased a Huawei Mobile wifi E5785 which is unlocked and can take any local SIM card (Im UK based). I also purchased a GiffGaff £25 pay as you go bundled SIM card. Put it into the mobile wifi device, and whilst it will connect to the internet, can see it is 02 provider etc. it will not allow me to do anything – it just says no internet. I have communicated with Huawei who believe it is an issues with the SIM card. Cannot speak to anyone at GiffGaff – been back and forth via email, and getting absolutely nowhere. It is really frustrating as trying to work from home but my broadband cannot support my work and my sons home schooling. I think it is an issues with the SIM not functioning in a MobileWifi device (as opposed to phone). Not sure if this is deliberate on an error by GiffGaff – any advice appreciated. I am not a software engineer and this is really frustrating!

    • Hi Julie,
      Thanks for your comment. First of all, have you set up the Access Point Name (APN) settings for giffgaff on your Huawei E5785? This is normally the most common reason for not being able to access the internet on a new device. Apart from that, I’d obviously make sure your giffgaff SIM card is active (e.g. try using it in another different device and see if you’re able to get any signal).
      Hope this helps,
      Ken

      • Julie Lewis-Thompson replied:

        Thank you so so so much. After weeks of struggling. Emails back and forth with Huawei and GiffGaff, frustrations etc. – this solved my issue in seconds! I am now online with my Huawei device! Thank you. Thank you

    • Katie Hooper replied:

      I have a giffgaff sim in a mobile broadband device and it works fine. Set up was not too faffy either (APN etc) My son only had to interfere once!

    • Hi Paul,
      Thanks for your comment. If your phone’s SIM card is inside a mobile router, you should be able to use the internet & most apps through wi-fi. You won’t, however, be able to make or receive phone calls as this requires the SIM card to be inside your device.
      Hope this helps,
      Ken

  • Alexander G said:

    So I want to make sure I understand this. I can place a Total Wireless SIM in my Verizon Tablet and it should work for data as long as the tablet is unlocked? Total Wireless uses Verizon’s towers. I have service with them on a Google Pixel and I want to purchase their second line service to use my tablet on.

    • Hi Alex,
      Thanks for your comment. Sadly, the information on this page relates to the UK mobile market – I’m not quite sure how things work over in the US. Probably worth checking with Total Wireless themselves before you try doing this 🙂
      Ken

    • Hi Colin,
      Thanks for your comment. Unfortunately, I wasn’t quite clear what you meant by your question. However, if it’s whether a SIM card is required for a tablet, the answer is generally no as you can use it as a wi-fi only tablet. If you mean whether it’s required to insert the SIM card into a tablet to activate it, then yes, you’ll normally need to do this.
      Ken

  • One gotcha I recall reading in the past was where SMS was used for activation or similar purpose and the device was unable to accept.

Leave a Reply