Vodafone’s Big Value Bundles: Pay As You Go From £10/month

July 5th, 2016

Vodafone offers a choice of Big Value Bundles from £10/month on Pay As You Go.

vodafoneOn Vodafone Pay As You Go, the most popular tariff is currently the Big Value Bundles which start from £10 per month. Previously known as Vodafone Freedom Freebees, a Big Value Bundle will turn your Pay As You Go credit into a 30-day allowance of calls, texts and internet.

Vodafone’s entry-level £10/month bundle comes with 150 minutes, unlimited texts and 500MB of 4G internet. Higher-priced bundles are available for £15, £20 and £30 per month. These include additional minutes and a larger allowance of data. The Big Value Bundles are in direct competition with ASDA Mobile’s 30-day bundles, giffgaff’s goodybags, EE’s Everything Packs and O2’s Big Bundles.

In this article, we’ll review Vodafone’s Pay As You Go service. We’ll look at their Big Value Bundles and also at alternative tariffs such as their ‘Freebie’ offers and top-up deals. We’ll then compare the Big Value Bundles to rival offerings on other mobile networks and we’ll look at the Pay As You Go rewards you’re able to earn. Finally, we’ll look at the coverage you can expect on Vodafone and how to keep an existing phone number when moving to the network.

Bundles & Prices

SIM Cards StackedVodafone currently offers a choice of five tariffs on Pay As You Go: Big Value Bundles, Freebie Minutes, Freebie Texts, Freebie Data and Freebie International Minutes.

For most users (e.g. for regular mobile users and smartphone users), Big Value Bundles will normally be Vodafone’s cheapest available tariff. It gives you a 30-day allowance of calls, texts and internet at a fixed monthly price which is known in advance.

For lighter users who don’t have a smartphone, one of Vodafone’s Freebie tariffs can prove to be better value. With a Freebie tariff, there’s no need to top-up every month. You simply pay for your usage on a per-minute, per-text and per-day basis. You’ll also get a free bonus every time you top-up your handset.

Order Vodafone SIM Card (Free) »

Big Value Bundles

Vodafone Big Value Bundles ImageIf you’re a regular mobile user or smartphone owner, one of the Big Value Bundles may offer the best value.

With a Big Value Bundle, your top-up is converted automatically into a 30-day allowance. There are currently four Big Value Bundles you’re able to choose from:


At the end of the 30 days, your unused allowances will automatically expire along with your bundle. Vodafone will try to renew your bundle automatically if there’s a sufficient amount of credit remaining on your account. If you don’t want this to happen automatically, you can opt-out by calling 2345.

Out Of Bundle Charges

If you use up the inclusive allowances on your Big Value Bundle, you’ll pay the following charges for any further usage:

Calling Rates:
Voice Calls 35p/minute (any network, any time)
Calls to Voicemail 30p/minute
Calls to Special Rate Numbers 45p/minute access charge
+ service charge from the company you’re calling
Messaging Rates:
Text Message (SMS) 14p
Picture Message (MMS) 45p
Internet Rates:
Mobile Internet £2/day (up to 50MB)
Additional Data 10p/MB

Vodafone charges for all phone calls on a per-minute basis. This means the length of all phone calls is rounded up to a full minute. For instance, a phone call lasting for 61 seconds will be charged by Vodafone as a 2-minute call (it will therefore cost you 2 x 35p = 70p).

Other Pay As You Go Tariffs

Vodafone Freebies 2015

There are four ‘Freebie’ tariffs where you aren’t required to top-up every month.

Aside from the Big Value Bundles, Vodafone also has a choice of four ‘Freebie’ tariffs. These are classic Pay As You Go tariffs where you don’t need to top-up every month. Instead, your top-up will remain as credit on your account and you’ll pay for your usage on a per-minute, per-text and per-day basis.

Vodafone’s Pay As You Go rates on a ‘Freebie’ tariff are 30p/minute, 14p/text and £2/day for up to 50MB of internet. You’ll also get some additional free airtime every time you top-up your phone with £10 or more:

  • Freebie Minutes – Top up by £10 and you’ll get 150 minutes of free UK calling (lasts for up to 30 days). In addition to the free calls, you’ll keep the £10 of credit you topped-up by.
  • Freebie Texts – Top-up by £10 and you’ll get 1000 free UK text messages. The free texts will last for up to 30 days. You’ll also keep your £10 of credit for other things (e.g. for 33 minutes of calling).
  • Freebie Data – Top-up by £10 and you’ll get 500MB of free mobile internet. The free allowance will last for up to 30 days. You’ll keep the £10 of credit you originally topped up by.
  • Freebie International Minutes – Top-up by £10 and you’ll receive 60 minutes of free international calling (more than 50 countries are included in the offer). You can also opt in to Vodafone International to benefit from cheaper international calls. As with the other Freebie tariffs, you’ll keep the £10 of credit which can then be used to pay for other things (e.g. for calls within the UK).

For more information, please refer to the Vodafone website for full details about each of the tariffs.

Changing Bundle Or Tariff

If you aren’t currently a Vodafone Pay As You Go customer, you can order a free SIM card on their website and you can choose a tariff at the same time.

If you’re already a Vodafone Pay As You Go customer, you can change tariff with a short phone call to Vodafone:

Your Chosen Tariff Existing Customers New Customers
Big Value Bundle Call 4354 from your Vodafone PAYG handset Get SIM Card »
Freebie Minutes Call 4356 from your Vodafone PAYG handset Get SIM Card »
Freebie Texts Call 4357 from your Vodafone PAYG handset Get SIM Card »
Freebie Data Call 4358 from your Vodafone PAYG handset Get SIM Card »
Freebie International Minutes Call 4351 from your Vodafone PAYG handset Get SIM Card »

You can also order a new Pay As You Go handset on the Big Value Bundles tariff.

Comparison to Alternatives

In our view, Vodafone’s Big Value Bundles are relatively expensive when compared to other mobile networks.

In the following section, we’ll compare Vodafone’s Big Value Bundles to rival offerings from other Pay As You Go networks:

£10 per month bundles

10 Pound NoteVodafone’s cheapest Big Value Bundle costs £10 per month and comes with 150 minutes, unlimited texts and 500MB of internet.

For just £7 per month, ASDA Mobile offers a very similar deal with twice as many minutes and with the same amount of texts and data (ASDA Mobile uses 3G coverage from EE):

ASDA Mobile300Unlimited500MB£7.00

At the £10 per month price point, other Pay As You Go networks offer much larger allowances for the same monthly price. For instance, ASDA Mobile offers 600 minutes, unlimited texts and 1.5GB of internet using coverage from EE. Meanwhile, giffgaff offers 500 minutes, unlimited texts and 1GB of internet using coverage from O2:

ASDA Mobile600Unlimited1.5GB£10.00

Order ASDA Mobile SIM Card (Free) »
ASDA’s £10 bundle comes with 600 minutes, unlimited texts and 1.5GB internet (coverage from EE)

£15 per month bundles

15 Pound NotesFor £15 per month, Vodafone offers a Big Value Bundle with 250 minutes, unlimited texts and 1GB of 4G internet.

At the £15 price point, this is the worst value Pay As You Go bundle across all of the major mobile networks. A much cheaper deal can be found on giffgaff: their £15 goodybag comes four times as many minutes and four times as much data for the same monthly price (you’ll get 1,000 minutes, unlimited texts and 4GB of 4G internet).

ASDA Mobile1,000Unlimited3GB£15.00

£20 per month bundles

20 Pound NoteVodafone’s £20 Big Value Bundle bundle comes with 500 minutes, unlimited texts and 4GB of 4G internet.

For just £18/month, giffgaff has 2000 minutes, unlimited texts and 6GB of 4G internet. Alternatively, Three has an All-in-One 20 bundle with 300 minutes, 3000 texts and 12GB of 4G internet.

ASDA MobileUnlimitedUnlimited6GB£20.00

For more information, please see our full comparison of the UK’s best value Pay As You Go bundles.

If you’re willing to sign a new contract, it may also be worth having a look at the best value Pay Monthly SIM cards. With a Pay Monthly SIM card, you can sometimes get better value for money and there’s no need to manually top-up your phone. Some of the 30-day rolling contracts also give you lots of flexibility and allow you to pay automatically by Direct Debit each month.

Pay As You Go Reward Points

Vodafone RewardsVodafone has a Pay As You Go loyalty scheme known as Vodafone Rewards. With Vodafone Rewards, you earn points every time you top-up your phone (a £10 top-up gives you 100 Reward points). You also get 50 bonus Reward points whenever you buy a Big Value Bundle. Customers buying a £10 Big Value Bundle every month can therefore expect to earn 1,800 Reward points per year.

Each Reward Point is worth approximately 1p. You can use them for a number of rewards including the following:

Reward Cost
Splash Selfie Stick (worth £8) 800 Reward Points
Universal Power Bank (worth £13) 1,300 Reward Points
Pocket Cube Speaker (worth £13) 1,300 Reward Points
£20 Amazon Gift Card (worth £20) 2,000 Reward Points
Vodafone Smart Speed 6 (worth £45) 4,000 Reward Points
Vodafone Smart Ultra 6 (worth £99) 9,900 Reward Points

A full list of available rewards can be seen in the Vodafone rewards catalogue.

Please note: Reward points will automatically expire two years after you receive them. This can make it exceptionally difficult to earn the larger rewards. You’ll also need to collect your rewards manually every time you top-up your phone. You can do this by texting COLLECT to 27822 or by visiting vodafone.co.uk/rewards and entering your details.


Vodafone Smart Ultra 7There are two ways to get a Big Value Bundle: you can either buy a new handset from Vodafone or you can order a free Vodafone SIM card to go in your existing unlocked handset.

If you’d like to buy a new handset from Vodafone, popular choices currently include:

A full list of available handsets can be found on the Vodafone website.

If you’re ordering a SIM card to go into an existing handset, be sure to unlock it. You may find it helpful to read our guides on unlocking an iPhone and unlocking a Samsung Galaxy smartphone.


2G, 3G and 4G Coverage

Vodafone Coverage

Vodafone offers 98% population coverage across the UK.

Vodafone offers 98% population coverage across the UK. This includes 89% population coverage on 3G and 86% population coverage on 4G.

Before joining Vodafone Pay As You Go, we strongly recommend checking the coverage in your area. You can do this by entering your postcode on Vodafone’s online coverage map:

Check Vodafone Coverage (vodafone.co.uk) »

For customers living in an area with poor Vodafone coverage (e.g. in a rural area or a basement flat), the £69 Vodafone Sure Signal will give you a guaranteed five-bar 3G signal.

Tethering Isn’t Permitted

Tethering or personal hotspot refers to the process of sharing your smartphone’s internet connection with other devices (e.g. with your laptop or tablet).

Unfortunately, Vodafone does not allow Pay As You Go customers to tether from their smartphone. If you’d like to tether on a Pay As You Go tariff, we’d recommend ordering a free SIM card from either ASDA Mobile or giffgaff. As well as having larger data allowances, they’ll also allow you tether on Pay As You Go.

For more information, see our in-depth guide to tethering on UK mobile networks.

Keeping Your Phone Number

Transfer Phone Number to VodafoneIt’s easy to keep your existing phone number when moving to Vodafone.

To transfer your phone number to Vodafone, start by contacting your current network and asking them for a PAC Code. A PAC Code is nine-digits long and will authorise Vodafone to take control of your phone number.

Once you have the PAC Code from your old network, you can give it to Vodafone through this online form. Vodafone will then handle the transfer of your phone number to their network (it should normally take place on the next working day).

As it isn’t possible to transfer Pay As You Go credit from another network to Vodafone, you should try to use up remaining credit on your old network before moving your number to Vodafone.

For a step-by-step guide on transferring your phone number to Vodafone, please select your current mobile network:

PAC Code Finder: Transfer Your Phone Number to Vodafone

Your current network provider:

  More Options

More Information

For more information on the Big Value Bundles, please refer to the Vodafone website. You can also order a new Pay As You Go handset or a free SIM card on the Big Value Bundles tariff.

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About Ken

Ken Lo

My passion is helping people to get the most out of their mobile phone. I've been blogging at Ken's Tech Tips since 2005.

Aside from writing about mobile technology, my interests are in software development, digital marketing and physics. Outside of the blog, I work with numerous technology companies helping them to explain their product and helping them to market it to consumers. Please get in touch for more information.

Your Comments

We'd love to hear your thoughts and any questions you may have. So far, we've received 53 comments from readers. You can add your own comment here.

  1. michael said:

    ive been with Vodafone for years but over time there service has gotton so bad where i live i decided to look for a better network. In my location im at now the 4g signal is terrible and nearly every network i see is cheaper than Vodafone,ive decidded to move over to giffgaff which has the o2 network with great signal on 4g in my area,and the £10 buddle much cheaper than Vodafone.
    I was able to keep the same number also u just need the pac code from Vodafone and pump the code and number you want to keep in your account settings on giffgaff website and 4 days later you have the same number.The move from Vodafone was very easy and they gave me he pac code by phone and also followed with a text ty for that Vodafone,thought it would be a nightmaire but it all went well

  2. Minh Hoang Ke said:

    I want to ask, I did top up £20 to new sim card, I did not buy bundle but vodafone did auto buy bundle and minus £20 from my balance. I want to top up for unlock phone. Can I complain and take £20 back?

    1. Ken Lo
      Ken replied:

      Hi Minh,
      Sorry about this – unfortunately, Vodafone will automatically do that if you’re subscribed to their Big Bundles tariff (to avoid this, you’ll need to choose one of their other tariffs e.g. Freebie Data). As you weren’t aware this would happen and as you were topping up specifically to unlock your handset, I’d recommend giving Vodafone Customer Services a call (dial 191 from your Vodafone handset or call 03333 040 191 from any other phone). If you haven’t used the bundle, they might be able to cancel it and return the credit to your account.
      Hope this helps,

    2. Dimple arora replied:

      Unlocking is now free

      1. stephen replied:

        how do i unlock my phone for free, thanks

  3. Ryan said:

    Very helpful website Ken you need to update this page the big value bundles have changed

    1. Ken Lo
      Ken replied:

      Hi Ryan,
      Thanks for the heads up – an update to this article will be published imminently with info on the new Big Value Bundles.
      Thanks again,

      1. Ryan replied:

        No Problem

  4. Ameera said:

    I have been robbed blind the last couple days by Vodafone. I have put nearly £80 quid on trying to get my £40 big bundle, and all it repeats is, “I don’t have enough credit”, when I still have at least £48, also my date has run out on previous bundle, so should be able to buy one. I’m sick of Vodafone, therefore, leaving once credit runs out.

  5. Brody Jones said:

    I got a 10 pound freedom freebee on the 26/09/15 it is now 10/10/15 and my unlimited texts have stopped sending, this is not the first time this has happened. I am really not happy with it and I am thinking about leaving Vodafone.
    I called the 191 but it just confused me as I didn’t know what do it and it was frustrating.

  6. James said:

    I have spent £30 I really want my £10 big bundle plus I want my £20 back, been with Vodafone for years an this is how they get money out of you

  7. nicole said:

    hi, i have tried for the last two, three days to try and buy the £10 big value bundle, the auto recorded messages says that it has gone through and they will send me a message when i am able to use it but they havnt sent me a message what should i do?

    1. Douglas tuesday replied:

      I recently bought a Vodafone smart 4 max. I have cancelled my 20 pound bundle and prior to my bundle expiring I have successfully bought a 10 pound bundle but this has not appeared on my phone. Any thoughts.

  8. Caitlen said:

    Bought a £10 bundle pack yesterday, it’s saying the sim Is activated as it was a new SIM card I got aswell but for some reason my texts wont send when I am meant to get unlimited texts with the bundle deal. It also keeps saying no service then coming back on. Any help? Getting very annoyed, paid for something I can’t even use, need a solution and fast???

    1. Ken Lo
      Ken replied:

      Hi Caitlen,
      Thanks for your comment. Unfortunately, it sounds as if you might have either poor coverage or a misconfiguration on your Vodafone handset. The best thing to do is probably to bring your handset into a Vodafone retail store: they should be able to take a look at the handset and should hopefully help in diagnosing the problem.

      1. Gary replied:

        What number do I txt to get a vodafone £10 bundle

        1. Ken Lo
          Ken replied:

          Hi Gary,
          You can add a Big Value Bundle by dialling 4354 on your Vodafone handset. Unfortunately, it’s not possible to buy a bundle via text message.

  9. Vi said:

    I have a 10 freedom freebie, do I have to put extra money on to be able to send picture messages

    1. Ken Lo
      Ken replied:

      Hi Vi,
      Thanks for your comment. Unfortunately, you will need to put extra money on if you want to send MMS picture messages on Freedom Freebees/Big Value Bundles. Picture messages are 36p each and are excluded from your bundle allowances.
      To save money, I would suggest you instead send the picture message via an app on your smartphone (e.g. use something like WhatsApp or Facebook Messenger). There’s no extra charge when sending photos through an app and the data usage comes out of your normal data allowances.

  10. Barry Stavers said:

    I have one of those Vodafone mobile wifi units. I have used up the initial preloaded data. How do I top it up and what will I get for my money?


    1. Ken Lo
      Ken replied:

      Hi there,
      For more information on topping up your Vodafone mobile broadband dongle, see this page on Vodafone’s website (you can click the link to “buy a data plan”). A list of available data packs can be found here on Vodafone’s website (click the ‘Pay As You Go’ option). To summarise, you can buy a 30 day data pack: it’s £3 for 200MB, £5 for 250MB, £10 for 1GB or £20 for 3GB of data.
      Hope this helps,

  11. Sharon said:

    My son top up on Vodafone freebie,he has a blackberry phone is there a freebie that had can get for Bbm

    1. Ken Lo
      Ken replied:

      Hi Sharon,
      Thanks for your comment. Vodafone has a BlackBerry Freebee offer – if you top up by £10 or more, you receive access to BBM and 100MB of internet. They also offer the BlackBerry Internet Service as a £5/month bundle.
      Hope this helps!

  12. cherril Anderson said:

    Twice I’ve bought a ten pound freedom freebie and twice I’ve been given unlimited texts and 500mb of data but no minutes of calls. How do I dort this out?

    1. Ken Lo
      Ken replied:

      Hi Cherril,
      Sorry to hear about the problems using Freedom Freebees. Unfortunately, you’ll need to contact Vodafone Customer Services in order to get the problem resolved. They’ll be able to check both the status of your account and the Freebees on it.

  13. Ray said:

    It shows unlimited text when I top up, but when I reach/send a 1000 I cannot send any more text? What’s the problem with that? Shouldn’t it be unlimited

    1. Ken Lo
      Ken replied:

      Hi Ray,
      Thanks for your comment. I believe the Freedom Freebees are supposed to have unlimited texting (there isn’t a hidden limit at 1,000 texts per month). I’ve done a bit of research into this issue – it sounds like an issue with billing on Vodafone’s side. The best way of fixing this issue is by getting in touch with Vodafone Customer Services – they should be able to add a “bridging pack” so you’re able to send unlimited messages.
      Hope this helps!

      1. Ray replied:

        Thanks, I’ll ring them later on in the day.

  14. Neil waters said:

    I’ve never had a Vodafone freebee, just bought a phone and put £10.00 on it… got my freebie but after two hours I haven’t received the 30 days free internet which I was promised in store. please help thank you. Neil

    1. Ken Lo
      Ken replied:

      Hi Neil,
      Are you on the Freedom Freebees tariff or a different plan (e.g. on Freebee Data)? It’s worth double-checking to make sure you’re on the right Freebee: you can follow the instructions here to choose your Freebee tariff.

  15. Jeanne O'Brien said:

    I bought a £15 freedom freebie on the 28th December 2014, and do not appear to have any minutes added to this pack. Can you help please?

    1. Ken Lo
      Ken replied:

      Hi Jeanne,
      Is it possible your Freedom Freebee bundle has just expired today (it’s just gone 30 days since the 28th December). If you were charged for the Freebee but you didn’t receive minutes for the whole of the past month, it’s probably worth asking Vodafone Customer Services (dial 191 from your Vodafone handset). Unfortunately, it’s only Vodafone who can investigate this further as only they have access to your account.

      1. Jeanne O'Brien replied:

        Thanks for your reply. Have been to my local Vodaphone shop and got it sorted.

  16. fiona donald said:

    Twice I have phoned & set up a freebee bundle & both times have been told I will be sent a message within an hour and I’m still waiting 2 days later not happy at all

  17. Georgia said:

    I have just topped up £20 and usually I would get the £20 plan with 500 minutes, unlimited texts and I think it’s unlimited data. I rang 2345 back up a few minutes later to find out it’s taken £2 away, now I can’t get my plan.
    The £10 one isn’t enough minutes etc for me… I’m a young mum and don’t have enough money to carry on buying top ups that aren’t going to work, I’m really disappointed that the £2 went for no reason, as I’ve not used it for anything. The last time I topped up it was 20 pound and Vodafone to it all so I don’t know how I could have used it, and I haven’t used the lending £3 either, as it’s £2 that’s come off out of the blue for nothing.
    I’ve had enough of Vodafone taking advantage of this, as last time it never gave me my plan either and ended spending the credit because I needed it. I have a 4month old and only get £34 pound for him and myself and that’s all. I haven’t got money to carry on topping up because Vodafone is a terrible network! And I don’t have money to get my phone unlocked to other networks or to buy a new phone!!

  18. andy webb said:

    I put 10 pounds on my phone and I did not get the package deal that I was meant to have so I went and put another 5 pounds on so that I could get my freebee. I think vodafone is rubbish so I am thinking of going back to giffgaff and leaving vodafone

    1. Ken Lo
      Ken replied:

      Hi Andy,
      Thanks for your comment. If you’re still having problems getting the Freedom Freebee, it might be worth following the instructions I posted below in response to Duncan’s comment. Fingers crossed that things will work more smoothly in the future!

  19. duncan said:

    I went to the newsagents yesterday to get a voucher and top up my freebee, on doing so Ithen phone 2345 and enter the number on the voucher. Why was this not deemed as a freebee top up only standard top up, I have used the phone today only to find out I have only 2 pounds of credit left, I feel vodaphone goes out of its way to entrap people by making it difficult to add the freebee using a voucher topup.

    what have I done wrong please, how can I be sure this will not happen again.



    1. Ken Lo
      Ken replied:

      Hi Duncan,
      Thanks for your comment. Was the previous Freedom Freebee still active on your account (i.e. was it still within 30 days of your previous top-up)? If so, the top-up wouldn’t have converted into a Freebee automatically. This is because, unfortunately, it’s not possible to renew your Freebee early.
      If your previous Freedom Freebee has already expired then the top-up should have been converted automatically into a 30-day Freedom Freebee. In this case, it’s worth getting in touch with Vodafone Customer Services on 191. They should hopefully rectify their mistake and add the Freedom Freebee retrospectively to your account. They should also refund your previous out-of-Freebee spending.

  20. Nathan said:

    How do you opt out of freedom freebees?

    1. Ken Lo
      Ken replied:

      Hi Nathan,
      You can opt out of Freedom Freebees by calling 2345. Alternatively, if this is a permanent thing, you’d probably to change to another Freebee tariff (e.g. Freebee Data where you get 500MB of free internet with every £10 top-up).
      Hope this helps,

  21. pat said:

    i am on freedom freebie top up on monday got a text to say top up done got 30 days use it on tuesday no credit

    1. Ken Lo
      Ken replied:

      Hi Pat,
      Thanks for your comment. With Freedom Freebees, your top-up is converted automatically into a 30-day bundle. For instance, if you were to top-up £10 then you’d automatically have the £10 Freedom Freebee bought from your credit. You’ll have 150 minutes, unlimited texts and 500MB of internet to use though the airtime balance on your account will be zero.
      Hope this helps,

  22. Derrick said:

    Are the out of bundle charges which apply once you have used up the freebies limited to the initial cost, ie if you top up £10, use your allowance and use £10 of other stuff dose the sim stop charging?
    I’m worried that the kids could run up big bills if its not capped.

    1. Ken Lo
      Ken replied:

      Hi Derrick,
      Thanks for your comment. Unfortunately, the out-of-bundles charges will not be capped. If the allowances in your bundle have all run out, you’ll pay a rather punitive 35p/minute and £2/day for up to 50MB of internet. It’s also not possible to renew your bundle early which underlines the importance of choosing the right bundle (i.e. there’s no possibility to upgrade from the £10 to £20 Freebee in the middle of the month). To reduce the chances of running up a large bill, you could make sure there’s very little credit on the SIM card (it’s only possible to spend money that’s been topped up to the SIM card – no credit facilities are available on Pay As You Go).
      Alternatively, consider a network such as giffgaff. £10/month will get you 500 minutes, unlimited texts and 1GB of internet. Out of bundle rates are lower at 10p/minute and 20p/day for up to 20MB of internet. You’re also able to renew your bundle early (so you simply buy a new £10 bundle if the 500 minutes runs out early). You can get a free SIM card here.
      Hope this helps,

  23. kimberley whyte said:

    How do I get up on screen remaining minutes and txts when using vodafone bundle

    1. Ken Lo
      Ken replied:

      Hi Kimberley,
      You can find out the remaining allowances on your Freedom Freebee plan by calling 2345 from your Vodafone PAYG handset. You could also use the My Vodafone app (available on iPhone, Android and BlackBerry).
      Hope this helps,

  24. hi sharon said:

    Hi I’ve bought new google phone with sim and got a ten pound too up to receive the 30 days data I’ve now topped up twice with same amount and still waiting to receive this. Obviously I. Now have used the top up but can u please tell me how long it is before you take the ten pound for data thanks

    1. Ken Lo
      Ken replied:

      Hi Sharon,
      Thanks for your comment. Have you double-checked that you’re on the Freedom Freebees tariff as opposed to another tariff (e.g. Freebees Minutes)? If you’d like to switch to the Freedom Freebees tariff, dial 4354 from your Vodafone PAYG handset. You should then be able to buy the £10 Freebee. Alternatively, if you meant the Freebee Data tariff, you’ll need to call 4358 to switch to the tariff. More info about the different tariffs here.

  25. Iris said:

    Hello Kat,
    I have topped up £20 for the freebee data payg plan and noted I can keep the £20 credit. I used £5 to buy for the extra local minutes. The question is that can I use the remaining credit £15 plus I top up £5 again for the following month to start another £20 freebee data plan ? Or the credit inside can only buy all other extra?

    1. Ken Lo
      Ken replied:

      Hi Iris,
      The Freebee Data plan allows you to keep your £20 credit (it’s different from the Freedom Freebees mentioned in this article). On Freebee Data, you receive 1GB of UK data every time you top-up (the free data will last for 30 days). Next month, you’ll need to top-up another £20 in order to get the free data from Vodafone. If you don’t, you’ll pay the normal PAYG rates of £2/day for up to 50MB of internet. You could also convert £5 of credit into 500MB of data (you can call 34441 if you’d like to do this).
      Hope this helps,

  26. Kat said:

    I want to take out £10 of my credit and put it in my boyfriends o2 – can i do it?

    1. Ken Lo
      Ken replied:

      Hi Kat,
      Thanks for your comment. Unfortunately, it’s not possible to transfer credit between networks. Hence, you can’t transfer your Vodafone credit to your boyfriend’s account which is on O2.
      Sorry I couldn’t be more helpful.

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