By SMARTY is offering a £16 unlimited data SIM card in April 2024. There’s no contract, no credit check & 5G coverage.
In the UK, SMARTY Mobile is currently offering an unlimited data SIM card for just £16/month. This is a special offer that’s running in April 2024.
To get the £4/month discount, you’ll need to order through this special link. The plan gives you unlimited UK minutes, unlimited UK texts, and unlimited data for only £16 per month (reduced from the normal price of £20 per month).
SMARTY’s unlimited data plan is available on a one-month rolling basis, with no contract and no credit check required. You’ll get 4G & 5G coverage from the Three network.
Get unlimited data for £16 on SMARTY →
In this article, we’ll review SMARTY’s unlimited data SIM card. We’ll start by looking at what their £16 unlimited data plan includes, the download speeds available, and the monthly fair usage policy. We’ll also look at how SMARTY’s unlimited data plan compares to rival networks and the coverage available on SMARTY. Finally, we’ll look at how you can keep your current phone number when you move to the SMARTY network.
| Monthly Price: | £16 per month |
|---|---|
| Contract Length: | No contract & no credit check |
| Special Offer: | Save £4 per month on SMARTY’s unlimited data plan (valid during April 2024). |
| Fair Usage: | Personal use only. No fair usage limit inside the UK. |
| Compatible With: | Smartphones, tablets & mobile broadband devices |
| Coverage: | 4G & 5G coverage from Three (check postcode) (99% coverage on 4G, plus 60% coverage on 5G) |
Contents
Unlimited Data on SMARTY
No Download Limits
In the UK, SMARTY is a low-cost mobile network that is owned and operated by Three. All of their SIM cards work on a one-month rolling basis, and customers can join SMARTY Mobile with no need for a contract or credit check.
SMARTY’s flagship plan is their £16 unlimited data SIM card. This gives you unlimited UK minutes, unlimited UK texts, and unlimited UK data. It’s normally £20 per month, but there’s a special £4 per month discount when you order through this special link:
| Network | Minutes | Texts | Data | Monthly Cost |
|---|---|---|---|---|
 | Unlimited | Unlimited | Unlimited | £16.00 1 month |
Get £5/month discount on Unlimited Data →
SMARTY’s unlimited data SIM card works on a Pay As You Go basis, so you can easily change or cancel your plan at any time. The £16 payment for your plan will be taken automatically from a registered credit csard or debit card. For any out-of-bundle usage (e.g. international or premium-rate calls), you can top-up a separate cash balance onto your SMARTY account.
4G & 5G Download Speeds
SMARTY’s unlimited data SIM card gives you access to 4G & 5G coverage from Three. The download speeds available on SMARTY are the same as those available on Three, with no speed restrictions or throttling in place on their service.
According to Three, they have the UK’s fastest 5G network. This is based on Ookla’s speed test data, which recorded a median download speed of 265Mbps on Three’s 5G network (H1 2023 data). In practice, download speeds will vary based on the time of day and based on your location (a maximum download speed of 1,000Mbps or 1Gbps can sometimes be obtained).
Fair Use Policy
SMARTY doesn’t have any speed restrictions or hidden fair usage limits for unlimited data in the UK. This is confirmed in their price guide:
With our Unlimited plan there’s no hidden ‘fair use policies’ within the UK, giving you all the access to the Internet you’d need without worrying about hefty bills and no data speed restrictions.
If you’re travelling in the EU you will be subject to our fair use limit of 12GB each month.
All our SMARTY plans must only be used for your personal and non-commercial use.
In the past, a fair usage limit of 1,000GB per month has been used to identify non-permitted commercial usage of the service. SMARTY has confirmed that this fair usage policy is no longer being applied.
If you’re using your SMARTY SIM card in another European country, a fair usage limit of 12GB per month applies on the plan.
Tethering & Personal Hotspot
You can share your unlimited data allowance with other devices through the tethering or personal hotspot feature on your phone. This is confirmed on the SMARTY website:
Tether without worrying
You can tether and hot-spot all of your data with no speed caps as long as you’re in the UK.
The use of tethering or personal hotspot can be a convenient way to get your other devices (including a laptop or tablet) connected to the internet.
SMARTY Mobile Broadband
You can use SMARTY’s unlimited data SIM card in other devices such as your tablet, mobile broadband dongle, mobile wi-fi hotspot or 4G router.
In fact, you can build your own 4G home broadband service by combining SMARTY’s unlimited data SIM card with an unlocked 4G broadband router. You’d then pay just £16/month for unlimited 4G broadband through your SMARTY SIM card.
One downside of using SMARTY for 4G home broadband is the lack of a publicly-accessible IP address. This is because SMARTY uses strict CGNAT technology, assigning you a private IP address that’s unable to accept incoming connections. This won’t make much of a difference for most online activities, but it can stop you from doing things like running a server, using certain P2P apps or playing some online multiplayer games.
If you’d like a publicly-accessible IP address, it’s better to get a SIM card from Three instead. On Three, you can get a public IP address when you use the 3internet APN. This service is not available to customers on SMARTY.
Comparison to Alternatives
In the UK, there are a number of other mobile networks that also offer an unlimited data plan.
At their current price of £16/month on a one-month rolling basis, SMARTY has one of the cheapest and most flexible unlimited data plans on the market.
The following table shows a comparison of SMARTY’s unlimited data plan to what is available on other UK networks:
| Network | Minutes | Texts | Data | Monthly Cost (may rise during contract) |
|---|---|---|---|---|
| Unlimited | Unlimited | Unlimited | £16.00 1 month |
 | Unlimited | Unlimited | Unlimited | £16.00 1 month |
 | Unlimited | Unlimited | Unlimited | £20.00 24 months |
 | Unlimited | Unlimited | Unlimited | £22.50 12 months |
 | Unlimited | Unlimited | Unlimited | £25.00 £9.99 for 6 months 1 month |
 | Unlimited | Unlimited | Unlimited | £25.00 18 months |
 | Unlimited | Unlimited | Unlimited | £28.00 24 months |
 | Unlimited | Unlimited | Unlimited 10Mbps max | £30.00 6 months half price 24 months |
| Unlimited | Unlimited | Unlimited | £33.00 6 months half price 24 months |
 | Unlimited | Unlimited | Unlimited | £35.00 1 month |
For more information, see our full guide to unlimited data plans in the UK.
Network & Coverage
4G & 5G Coverage from Three
On SMARTY’s unlimited data plan, you’ll get 4G & 5G coverage from Three’s mobile network in the UK. At the time of writing, this equates to 99.8% population coverage on 4G. There’s also 60% population coverage on 5G.
You can check the coverage in your area by entering your postcode on SMARTY’s online coverage map:
Check SMARTY Coverage Map (smarty.co.uk) →
You’ll also have access to 4G Calling and Wi-Fi Calling if you have a compatible device on SMARTY.
Unfortunately, SMARTY doesn’t provide any 2G coverage. In addition, whilst there is some limited 3G coverage still available, this is due to be switched off in 2024. For this reason, it’s recommended that your mobile phone supports at least 4G technology.
For more information, see our guide to SMARTY’s network and coverage.
International Coverage
If you’re travelling abroad to one of 35 European destinations, you can use up to 12GB of data abroad at no extra cost each month. You can also use the unlimited minutes and the unlimited texts from your SMARTY plan.
The following destinations are included within SMARTY’s European roaming offer:
Austria, Belgium, Bulgaria, Comoros & Mayotte, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, French Guiana, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Reunion, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland
If you’re travelling outside Europe, you’ll need to buy an “Out of plan” add-on. For instance, when you travel to the United States, you’ll pay 50p/minute, 20p/text and 10p/MB (equivalent to £100 per gigabyte). It isn’t possible to use your plan allowances when you travel outside Europe.
According to SMARTY’s website, you can only use your SIM card abroad for up to 60 days at a time. If you spend more than 60 consecutive days abroad, they may suspend your usage of the service.
For more information, see SMARTY’s web page on international roaming.
Keeping Your Phone Number
If you’d like to keep your current phone number when you join SMARTY Mobile, it’s a straightforward process to transfer it from your old mobile network.
Start by ordering your unlimited data SIM card from SMARTY’s website. To begin with, it will come with a temporary phone number assigned to it, allowing you to test out the service before moving your phone number over.
When you’re happy to move your phone number over, you’ll need to get a PAC Code from your old network. This is available through your mobile network’s website or app, or by texting PAC to 65075. You can then submit the PAC Code to SMARTY through your online dashboard. Once you’ve done that, your phone number transfer will normally take place on the next working day.
For step-by-step instructions on how to move your phone number to SMARTY, please select your current mobile network from the drop-down menu below:
For more information on transferring your phone number between networks, see our guide to using a PAC Code.
Frequently Asked Questions
| What is SMARTY’s unlimited data SIM card? | SMARTY offers a £16 unlimited data SIM card in the UK. It gives you unlimited minutes, unlimited texts and unlimited data, with no contract and no credit check required. SMARTY offers 4G and 5G coverage from the Three network. |
|---|---|
| What download speeds are available with unlimited data on SMARTY? | SMARTY offers 4G & 5G coverage. You can expect typical download speeds of around 20Mbps on 4G and around 200Mbps on 5G. However, this can vary substantially based on the time of day and your location. |
| Can I use a SMARTY SIM card for mobile broadband? | Yes. SMARTY has confirmed on their website that you can use their unlimited data SIM card in devices like your tablet, mobile broadband dongle, mobile wi-fi hotspot and 4G home broadband router. |
| Does SMARTY offer 5G coverage? | Yes. SMARTY now offers 5G coverage at no extra cost on all of their plans. Like their other forms of coverage, this is provided by Three. |
| How does SMARTY compare to Three for unlimited data? | On SMARTY, you’ll pay £16 for unlimited data on a one-month rolling contract.
On Three, you’ll pay £20 per month for unlimited data on a 24-month contract. |
| Can I keep my current phone number? | Yes. It’s a straightforward process to keep your current phone number. Ask your old mobile network to provide you with a PAC Code. You can get one through your mobile network’s website or app, or by texting PAC to 65075. Once you’ve ordered your SMARTY unlimited data SIM card, you can provide the PAC Code to SMARTY through your online account.
|
More Information
For more information on SMARTY’s unlimited data plan, please see their official website.
Gary Mackenzie said:
Smarty have shutdown my SIM as I used 100gb of data a month and that is in breach of their rules.
Their sims are not to be used as your only broadband source.
why they sell a WiFi router and SIM package is beyond me, as that router is mains only
DT replied:
I came here to investigate that same use case: I can see in their T&Cs sections 5.15/5.16 they say it’s not for use as a permanent alternative to home broadband (assessed by regularly tethering more than 8 devices, not necessarily quantity of data). So, yes, selling a router package makes no sense for most people! *facepalm* 😉
J said:
I have set my old man up with a b311 & smarty SIM for his home broadband, his area has done away with cheap ADSL offers as it has gone fibre / digital – the prices are upwards on £26 a month.
He gets great speeds – 50 down, 17up with smarty for £16 a month unlimited.
so in a nutshell he’s getting much faster speeds than ADSL, £10 a month cheaper than a fibre deal and no contract – win win.
Christopher Pugh said:
I have been having trouble getting both the app and the website to display my data usage. I told SMARTY in April and the problem is still not resolved. Yesterday, September 8, they said that the problesm had been sorted. It has not. I contacted them again today and was asked “Have you activated the SIM”, The SIM was activated nearly 2 years ago. On commenting adversely about the quality of customer service, I have not yet received a reply.
Karl Harris said:
Hi Ken. I am currently with the 3 network an get this unlimited everything deal for 17 pounds a month, this is on a 24 month contract which is due to renewed on September 1st. I contacted them to see if they could match your price they couldn’t. My question is if I come to you on a rolling one month contract will it always be 16 pounds a month or could you increase the price at any point. As I know that three will be 17 pounds a month for 24 months.
Regards Karl
Ken replied:
Hi Karl,
Thanks for your comment. I believe SMARTY’s £16 unlimited data offer is guaranteed for 12 months. After that, prices may change, though you can of course change your network at any time.
Hope this helps,
Ken
Chris said:
I have a lodge holiday home and there is no way of getting fixed line broadband, can I watch TV through an unlimited data sim by connecting the TV to my phone by using the phone as a hotspot?
Ken replied:
Hi Chris,
Thanks for your comment. Yes, you should be able to do this, subject to the speeds available at that location 🙂
Hope this helps,
Ken
Rek said:
Hello,
Just a query, if you will. Thank you.
Is it true that SIM cards need to be activated within/by 14 days to get the deal? ie if activated after 14 days, the deal no longer applies..
Thank you
Ken replied:
Hi Rek,
Thanks for your comment. I believe it does say within the terms and conditions that you need to activate your SIM card within 14 days to get the deal (though I haven’t actually tested it myself to see what happens if you leave it for more than 14 days). Regardless, I’d definitely try to activate as soon as you can to get the benefit of the discount 🙂
Ken
Amanda said:
Hi I’m existing customer in smarty. I wont to unlimited data plan for 15 £ this offer what should I want to do.
Ken replied:
Hi Amanda,
Thanks for your comment. Sadly, I believe this is only available for new SMARTY customers. You can always sign up again as a new customer if you like. However, if you want to keep your current phone number, you’ll need to port it out to another network (such as giffgaff), and then back in to the new SMARTY SIM.
Hope this helps,
Ken
Daniel Dunn said:
Hi Ken
I am going to use this smarty sim in my 4g router. At the moment I am using Giffgaff and the speeds are really bad. O2 coverage check said good signal inside and outside but that is not the case. My question to you is will Smarty give me better speeds?
Ken replied:
Hi Daniel,
Great question! The speeds will be heavily dependent on coverage and capacity in your area so unfortunately it’s difficult for me to give an answer to this question! The best thing to do would really be to just order a SIM card and give it a go for one month (seeing as you’re not tied in to any contracts). Alternatively, if you already have a SIM card from Three lying around, you can get a pretty good indication testing the speeds with that SIM.
Hope this helps,
Ken
george Baker said:
Can I use Smarty in a residential property in Bath centre (a good coverage area) without having a landline to the property?
Thanks
Ken replied:
Hi George,
Thanks for your comment. Yes, you can use a SMARTY SIM card in this way to get 4G broadband without the need for a landline. Obviously, it’s important to test it out yourself, however, to see what the coverage & speeds are like where you live.
Hope this helps,
Ken
john said:
Hi Ken,
I am a customer of Smarty and am very pleased with them…so far. The only issue is getting answers from their customer service team. Do you, or anyone, know if I can use a Smarty SIM card in a phone that is locked to the Three network?
thanks
Ken replied:
Hi John,
Thanks for your comment. I don’t believe Three have locked any of their phones since January 2014 so I highly suspect your phone isn’t actually locked to Three (and if it is, you can get it unlocked for free from Three). However, if it is, I believe it will probably be fine using a Smarty SIM card inside it.
Ken
Mike said:
Hello Ken.
Just found out that Smarty are offering unlimited data for £18 a month for a year for new customers. Offer runs until end of July. For a monthly contract this is good deal!
Paul said:
I am just about to leave GiffGaff in preference to Smarty’s deal.
But5 thought i would mention, the claim by Giffgaff that their throttled (over-limit) speed is reduced to 384kbps is a bit erroneous of them, as almost everytime i checked my up/down speed, it was RARELY much above 100kbps, and took, for example, facebook, outlook, and even a simple websearch anything up to half an hour to load!
Really it is just their £20 deal with a pathetic ‘token’ throttled speed once you run over that limit of (now) 80gb!
And their rather amateur ‘staffing” tend to ALWAYS infer YOU are to blame.
SO BE WARNED
Sabreena said:
I have a prblm can u help me actually someone is using my smarty dashboard and checking the details about data minutes and texts can u tell me how can I remove my smarty dashboard from other devices I mean log out and scure my dashboard???
Ken replied:
Hi Sabreena,
Thanks for your comment. Unfortunately, this is a question that’s probably best directed to SMARTY’s customer service team! My thought is that changing the password should normally log out all other devices, but I’m not sure how it’s set up on SMARTY’s end and therefore whether this would definitely solve the issue for you.
Ken
Kev said:
Hi there. I have just bought a Smarty unlimited data sim. Can I use this sim in any wifi router? I have a spare EE 4G router, will it work in this router? Can anyone recommend a router that I can use to benefit from the Smarty data sim? Thank you
Ken replied:
Hi Kev,
Thanks for your comment. Yes, you can use Smarty’s unlimited data SIM card in a router. EE’s 4G router should be compatible with the SIM, though you’ll possibly need to get it unlocked first. Alternatively, there are unlocked 4G routers you can buy e.g. from Huawei like the Huawei B525 which is always a very popular option.
Hope this helps,
Ken
Paul replied:
WOW! That is REALLY brilliant of Smarty!
Manyproviders tend to block this form of use, including normal everyday tethering.
Ken replied:
Hi Paul,
Kind of! However, an Ofcom net neutrality ruling in 2018 made it clear that mobile phone SIM cards can now be used in any type of equipment or device. Therefore, all mobile networks should now be allowing you to do this (though a couple of other networks are trying to workaround it – e.g. O2 says unlimited data SIM cards can only be used a battery-powered device, other networks have a limit on the number of tethered devices, etc).
Ken
Sean said:
hi Ken i use smarty unlimited data sim in my Zyxel lte4506 4g router and use it as my home broadband, i think its great value at £18.75 i get far better speed than on BT. and the bonus is i can take the router anywhere i go and run it off a power bank. I think smarty will go from strength to strength
Jason replied:
@Sean. This is good to know. I plan using it as my home broadband if it’s any good. Currently with BT on an exchange only line so no hope of a fibre upgrade it seems in the near future tho BT aren’t shy in putting the bill up. Stuck on 16 down and 1 up with some snr tweaks through my billion router. The down speed is bearable but the up speed is a joke in this day and age. As a gamer 1Mbps upload speed barely passes the minimum requirement. Just ordered the Smarty unlimited so I’ll see how it goes in a couple of days. Fingers crossed it’s bye bye BT and your £68 a month bills.
Siobhan Henry said:
Ken, I recently purchased an unlocked Huawei B535 router and a Smarty unlimited data sim. However I cannot get router to work. It works fine with a 3 sim but not Smarty. Do I need to do something special to get it to recognize the smarty sim?
Ken replied:
Hi Siobhan,
Thanks for your comment. It’s most likely this might due to incorrect APN settings on the router. Try the APN settings listed on this page and see whether that solves the problem for you?
Ken
William Hewitt said:
Hi,
I have been using Smarty for a couple of years now with excellent service throughout the uk.
My issue is that Smarty does not allow me to use my Iphone tethering function whilst travelling throughout Europe. It works fine in the UK but not EU.
Ken replied:
Hi William,
Thanks for your comment. Have you checked to make sure you have the latest version of SMARTY’s APN settings? As far as I know, there shouldn’t be any restrictions on tethering whilst you’re travelling abroad.
Ken
William Hewitt replied:
Hi Ken,
Yes all my APN settings are correct. I have not been in the EU since September 2019 but this is the last update I had from Smarty. It only applies to Apple devices I think.
“On Wed, Sep 11, 2019 at 04:05 PM, “Graeme” wrote:
We’ve identified an issue that’s stopping some customers’ devices from tethering while roaming – this means you won’t be able to use your device as a mobile hotspot with your SMARTY SIM. We’re working with device manufacturers to fix it, but unfortunately it’s taking longer than we’d like.”
Ken replied:
Hi William,
Interesting – I wasn’t aware of this limitation. Thanks for bringing it to my attention – fingers crossed they solve it very soon!
Ken
Paul replied:
So far as i am aware (And i am VERY new to their service) is you need to arrange or change settings for, for instance, travel to EU from UK.
And certain functions MAY NOT be available, as they NEED to slap on a ”fair use” limit for such purposes, and is likely so that THEY themselves can afford to provide you with that serrvice, since, after all, they are otherwise providing you with a cheap service.
SO seems sort of fair enough to me.
But i do suspect in time, this will change as the technology and ways of using it change and eveolve.
Dee Davis said:
Hi Ken,
I activated my smarty sim 4 days ago and whilst I’m outside (even on my doorstep) I get full coverage, as soon as I step inside I get 0-2 bars.
I have contacted them about this via email and got a response stating that there is an outage in my area, but then I check there checker it states their is no problems. I’ve left a perfectly good network to a network that can’t provide coverage.
Mike said:
Hi everyone. Smarty has a special offer on their Unlimited plan. Starting from today until the 28th August the price is £18.75/month (25% off the normal £25/month).
Mike
Ken replied:
Hi Mike,
Thanks for the heads up about this – it’s fantastic to see that they’ve brought this offer back! I believe it’s valid until the 28th August 2019, and you’ll need to activate before the 3rd September to be eligible for the discount. I’ve updated the article above to reflect this 🙂
Ken
Leonard King said:
Hi Ken
I’ve just this last few days started using Smarty and am very impressed so far. I didn’t realise it was owned by 3, so would this cause a conflict should I decide to use 3’s home broadband (Huawei) router and ditch the land-line, as you can only have one SIM device from the same provider at a time?
If my iPhone download speeds remain consistently good I suppose I could take advantage of Smarty’s personal hotspot facility for my home broadband and kill two birds etc.
Ken replied:
Hi Leonard,
Thanks for your comment. There’s no limit on how many accounts you can have with each provider, so having an active SMARTY SIM card wouldn’t stop you from having another one (nor would it stop you from getting a SIM card later on Three). In fact, if anything, the major providers actually want you to have multiple SIM cards with them so there’s really nothing to worry about here! 🙂
Ken
Leonard King replied:
Thanks for that info Ken, I don’t know where I got the idea of being limited to one SIM per provider. I actually thought that there was a technical reason for it. So I can (if it comes to it in year or so) have a 5G home broadband router with 3 & stay with Smarty on the mobile phone.
Win/Win.
Leonard King replied:
Hi again Ken
Reason I’ve come back to you on this is because Chinese audio manufacturer Hiby is going to be releasing a DAP (model R8) which has a slot for a SIM so that users do not need wireless for streaming music. Great idea and very appealing to me. Presumably a purchaser would already have a SIM for their mobile, so a second one would be a new separate paid for account I suppose which makes it less appealing.
Ken replied:
Hi Leonard,
Thanks for letting me know about this! Is the built-in SIM card slot so you can stream audio over a 3G/4G connection? Like you said, it could potentially be useful for some (though most people are probably better off getting a 4G home broadband router, or perhaps something like the Huawei AI Cube which can function as a smart speaker).
Ken
Leonard King replied:
Hi Ken
Yes, that’s the idea, to stream audio over 4G from the likes of Qobuz, Tidal & Spotify. It would benefit people who like to listen to their music while they’re out & about, as at the moment wireless restricts them to listen at home or in wi-fi spots. I get by on my iPhone Special using 4G, but it doesn’t have the most up to date bluetooth codecs ie LDAC, APTX-HD, and most DAPs do have these built in.This model isn’t released yet but is due at any time. I’m sure you’ve googled it by now anyway.
All the best, Leonard
Leeman said:
I asked this question before and I will ask it again.
As Smarty is basically Three, how are they able to get away with offering everyone unlimited data.
Already I’m seeing a massive deterioration in my 4g speeds. Speeds are erratic averaging between 0 and 4 MBps during the day and jumping to around 48 MBps down at early mornings and pre-dawn.
Service drops randomly and frequently so much so that I am forced to just access 3g instead. Far more stable.
I suspect Three giving everyone unlimited data with no tethering or hotspot restrictions is to blame.
I can understand them giving unlimited data to their Broadband customers but giving it to everyone with a phone plan and with no restrictions is just mind boggling.
Nobody else is doing it this way.
I understand their strategy of trying to compete with fixed line broadband providers but at this rate and with them giving everyone with a phone unlimited data,their service will become unusable.
Ken replied:
Hi Leeman,
Thanks for your comment. It might be worth getting in touch with Three or SMARTY to see if there are any upgrades planned for your mast, in terms of boosting network capacity. I believe the launch of 5G on Three should lead to a dramatic increase in capacity, but I’m unsure when it is due to launch in your area, and whether there are any upgrades planned to happen before that.
Ken
Robert G said:
I think however if you place the sim in a router, the data is limited to 19gb pcm, however if left in a phone it will be unlimited subject to the 1terabyte condition.
Is that right?
Ken replied:
Hi Robert,
Thanks for your comment. The 19GB limit only applies whilst you’re abroad in Europe. There is no limit on how much data you can use when the SIM card is inside your router.
Ken
Jason N replied:
Hi Robert
As Ken said there’s no data limit when the Sim is in the router. Been using Smarty in a 4G LTE router for around 2 months and in the first month I’ve used just under 100GB without issues.
I thought there was a fair usage policy of 1000GB but from how I interpreted it Smarty seemed to imply that was not the case according to their response on Trust pilot.
Wish I had found out about the temporary £18.75 deal before joining Smarty though, £25 still feels slightly steep for use of the internet only.
Ken replied:
Hi Jason,
Thanks for confirming! Regarding the £18.75 deal, I suspect you might still be able to get this by signing up as a new customer (you can pause the automatic renewal on your old SMARTY SIM card once you’ve switched to the new one).
Ken
Jason N replied:
Hi Ken
That is incredibly tempting and thanks for the idea, but don’t think I’ll go through with that.
I feel like this guy from the recent Aviva advert
Ken replied:
Haha. You could also get in touch with SMARTY’s Customer Support team, and see if there’s anything they can do for you. I suspect it will probably be “no”, but if you threaten to leave and re-join, they might find a way to do it for you 😉
Ken
Jason N replied:
Hi Ken
I’ve had to reply to my previous post because there’s no reply option to your post!?
Well good news and thanks for the advice. Smarty agreed to apply the 25%
It seems though that at least one other member received the discount on Trustpilot but not sure how, must have asked for it presumably.
If anyone who’s on the unlimited plan who became a member before this deal is reading, I would ask Smarty about this before it closes on the 16th July.
Ken replied:
Hi Jason,
Thanks for getting back to me! Yes, I think Smarty tend to be pretty good on their customer support, so I’m really glad to hear that they were able to do this for you. I’d definitely recommend anyone who’s already signed up with them to get in touch and to try and get the discount added to your plan as well.
Ken
Mo said:
Ken, do you think this offer by smarty puts it at the cheapest unlimited everything plan offered by a network ever
Ken replied:
Hi Mo,
Great question! Yes, I’m not sure that I’m able to remember an unlimited everything plan ever being sold for less than £18.75! So it could certainly turn out to the be the cheapest ever (though it’s possible that someone with better memory will be able to recall something!).
Ken
Paul replied:
Three’s old ‘One’ plan was £15 a month and was also unlimited everything but on a monthly rolling contract.
This Smarty deal is better because it’s pre pay with no credit check.
Ken replied:
Thanks Paul! I knew there was someone out there with better memory than me 😉 I remember The One Plan at £25/month, but don’t quite remember it dropping down in price to £15! At one point, I think Three were also offering unlimited data for £12.90/month, but that didn’t come with unlimited minutes (and also, I think tethering was excluded).
Ken