Transfer A Phone Number From Orange to Talkmobile: Step-By-Step Instructions

Switching from Orange to Talkmobile? It's a straightforward process to keep your existing phone number.

Step 1: Get a PAC Code from Orange

If you’d like to move your phone number from Orange to Talkmobile, the first step is getting your Porting Authorisation Code (or PAC Code) from Orange.

There are two ways to get a PAC Code from Orange:

1. By Text Message: You can get an Orange PAC Code sent to you via SMS text message. Text PAC to 65075 to receive a PAC Code from Orange.
2. By Phone: You can get a PAC Code by calling Orange. To do this, call them on:
   • For Orange Pay Monthly, dial 150 (or 07973 100 150 from any other phone)
   • For Orange Pay As You Go, dial 450 (or 07973 100 450 from any other phone)
   You'll need to call during Orange's opening hours (Monday-Friday 8am-8pm, Saturday 8am-6pm, Sunday 8am-6pm).

Here are some key things to know:

• A PAC Code is 9 digits long and follows the format ABC 123 456.
• Your PAC Code is valid for 30 days. If you don't use it during this time, the PAC Code will expire and you'll need to request a new one.
• You shouldn't close your account at Orange: it'll be closed automatically when your phone number is transferred to Talkmobile.

Don’t want to keep your Orange phone number? You can switch to Talkmobile without taking your phone number with you. If you'd like to do this, get a STAC Code from Orange instead.

Step 2: Order your new phone or SIM card from Talkmobile's website

You should now order your new phone or SIM card using the Talkmobile website. Please select the type of tariff you're intending to move to:

• SIM Only

If you're looking for a SIM card from Talkmobile, the following deals from £4.95/month are currently most popular:

Network	Minutes	Texts	Data	Monthly Cost (may rise during contract)
	Unlimited	Unlimited	4GB	£4.95 1 month
	Unlimited	Unlimited	15GB	£6.95 1 month
	Unlimited	Unlimited	50GB	£7.95 12 months
	Unlimited	Unlimited	250GB	£13.95 12 months
	Unlimited	Unlimited	Unlimited	£16.00 1 month

For a full list of available tariffs and the latest Talkmobile deals, please refer to this page on Talkmobile's website.

Alternatively, if you're getting your Talkmobile plan from a reseller, tap on their logo for more information:

Talkmobile will assign you with a temporary phone number during the transition process. This will allow you to test out the service before you finally transfer your phone number to Talkmobile.

Step 3: Give the PAC Code to Talkmobile

Once your new phone or SIM card arrives from Talkmobile, switch it on and make sure everything's working properly. If, for whatever reason, you need to return or change the handset or SIM card, it's best to do this before transferring your phone number.

Once you're happy to continue with the phone number transfer, contact Talkmobile and provide them with your PAC Code from Orange.

Your PAC Code should be entered on Talkmobile's online form. Alternatively, you can give the PAC Code to Talkmobile by calling 5888 on your Talkmobile handset. You can also call 0333 304 8064 from any other phone.

If you have a STAC Code from Orange rather than a PAC Code, this can be provided to Talkmobile in the exact same way.

Remember:

• You must provide the PAC Code to Talkmobile within 30 days of it being issued by Orange. If the PAC Code has already expired, you'll need to return to step 1 and request a new PAC Code from Orange.
• Orange Pay As You Go customers: Try to use up your remaining credit as it can't be transferred to Talkmobile.

Step 4: Phone Number Transferred (Next Working Day)

Once you've provided a PAC code to Talkmobile, your phone number transfer will normally be scheduled for the next working day (Monday to Friday only, excluding English bank holidays).

On the day of the transfer, you'll momentarily lose coverage on both mobile networks. When this happens, restart your handset on Talkmobile. You should find that the Talkmobile phone or SIM card will now associated with your original phone number.

• If you see an error message (e.g. "SIM card registration failed"), this means it's time to restart your phone.
• Once the phone number has been transferred to Talkmobile, your account on Orange will automatically be closed. You'll receive a final bill from Orange for any outstanding charges.

Get the Latest Deals from Talkmobile →

Any Other Questions?

In case of any problems during the transfer of your phone number, you should contact your new mobile network (Talkmobile) with details of the problem.

If you have any other questions on using a PAC Code, please see my in-depth guide to transferring your phone number between networks. You can also read the comments below from other visitors to this website.

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