Three’s 321: The UK’s Cheapest PAYG Tariff at 3p/minute, 2p/text and 1p/MB

March 21st, 2014

Three is currently offering the UK’s cheapest Pay As You Go tariff. Calls cost 3p/minute, texts cost 2p each and data costs 1p/MB.

Three 321 Pay As You GoThree has revamped their Pay As You Go offering. Their latest tariff, which is called 321, has the lowest rates we’ve ever seen on a UK Pay As You Go tariff. Calls are charged at 3p per minute, texts at 2p each and web browsing at 1p per megabyte. You’ll also get a free data allowance of 150MB whenever you top-up. The free data lasts for a maximum of 30 days.

The 321 tariff is ideal for light users: there’s no standing charge and you’ll only pay based on what you actually use. The bonus free data allowance can also be handy for anyone with a smartphone: you’ll be able to use instant messaging apps (e.g. WhatsApp) and browse the web occasionally without paying a penny.

In this article, we review the 321 tariff. We’ll look at pricing and how 321 compares to rival offerings from networks such as giffgaff. We’ll also look at the pros & cons of the tariff and how to keep your phone number when switching to the tariff.

Prices

ThreeAccording to Three, the 321 tariff offers “game changing rates” on Pay As You Go. Unlike many other mobile networks, Three doesn’t require you to buy a monthly bundle to get the best value. Instead, you’ll get great calling rates without a fixed monthly charge and you’ll only pay for what you actually use. Calls cost 3p per minute (any network, any time), texts cost 2p each and data costs 1p per megabyte.

As a bonus for anyone with a smartphone, Three will give you 150MB of free mobile internet whenever you top-up (£5 is the smallest available top-up). The free internet allowance expires after 30 days (see heading “Free Internet Use” on Three’s Pay As You Go Terms & Conditions). After using up the free internet allowance, you’ll pay just 1p/MB when accessing the mobile internet. The average smartphone user can expect to pay around 10p/day.

Calling Rates:
Voice Calls 3p/minute (any network, any time)
Calls to Voicemail 3p/minute
Messaging Rates:
Text Message (SMS) 2p
Picture Message (MMS) 31p
Video Message 38p
Internet Rates:
Mobile Internet 1p/MB
Free Allowance 150MB free allowance (valid for 30 days)

The prices in this table are stated for UK-to-UK only. If you’re roaming, making international calls or calling a special number (e.g. 08 & 09 numbers) higher charges will normally apply. Source for pricing information: Three.co.uk.

Charges for Mobile Data

SmartphonesThere are many factors influencing your consumption of mobile internet data. For instance, it depends heavily on whether you connect to wi-fi at home, the amount of web browsing you do and also the types of application installed on your phone.

As a general rule of thumb, the average smartphone user consumes around 10MB of data everyday. This assumes you avoid bandwidth-heavy services such as online radio and online video. At 1p per megabyte, the average smartphone user would pay 10p/day. That’s equivalent to £3/month after using up your free data allowance.

For heavy smartphone users, data charges can be substantially higher. The following table provides a rough guide on how much it’ll cost to use your smartphone on 321:

Activity Approximate Cost
View 100 simple webpages (mainly text) 10p
View 100 rich webpages (mainly text) 33p
Send 1,000 instant messages/e-mails (no attachments) 1p
Downloading an MP3 5p
Watching Online Video (15 minutes) £1.25
Skype Voice Call (15 minutes) 9p
Skype Video Call (15 minutes) 60p
Online Radio (1 hour) 65p
Downloading/Updating an Application 7p
Average User (10MB/day) Approx. 10p per day

Calculations based on a price of 1p per megabyte. Source of estimates: O2 [1, 2]. A typical MP3 file is 5MB in size. Our testing found a Skype mobile voice call consumes around 0.55MB/minute (70kbps). A Skype video call consumes around 4MB/minute (500kbps). Online radio calculation assumes 128kbps bitrate. Average size of app is 6.1MB (based on a sample of the top 20 Android apps).

For more information on mobile data usage, see our in-depth guide to download allowances. We’ve also provided some information on how to track your mobile data usage. Heavy data users who consume more than 500MB per month will often find better value on a SIM only deal.

Handsets

iPhone 5c

Apple’s iPhone 5c: One of the handsets available on 321.

Three currently offers a choice of 52 handsets on Pay As You Go. Popular options include:

A full list of available handsets can be found on Three’s website. You can also buy a SIM-free smartphone from retailers such as Amazon. They’re sometimes cheaper and you can use them on Three by ordering a 321 SIM card.

Using Your Current Handset

If you already have a phone you’d like to keep, Three has a 321 SIM card that slots into the back of your old handset. If your handset was previously used on a different mobile network, you’ll need to make sure it’s first unlocked before you can use it on Three. We’ve got a step-by-step guide on unlocking your iPhone, unlocking your Samsung Galaxy and unlocking your BlackBerry handset.

N.B. In order to use your handset on Three, it must support either 3G or 4G mobile networks. Three doesn’t offer any 2G coverage. Most modern handsets are compatible with 3G: the main exception is incredibly basic and low-cost handsets (e.g. a classic style Nokia). If you’re in any doubt, it’s worth checking with your handset manufacturer.

Keeping Your Phone Number

Transfer Phone Number to ThreeIf you’re switching to Three, it’s a straightforward process to keep your old phone number.

To begin the process, contact your old network and ask for a PAC Code. This will authorise the transfer of your number to Three’s 321 tariff. After ordering and activating your 321 SIM card, you’ll need to submit your PAC Code through Three’s online form. Providing this is done before 5pm, your phone number transfer will take place on the next working day.

For step-by-step instructions, please select your current mobile network:

PAC Code Finder: Transfer Your Phone Number to Three

Your current network provider:

  More Options

Coverage

Mobile MastThree currently offers 98% UK population coverage. You can use their online coverage checker to see whether your area is covered. We recommend having “indoor & outdoor coverage” (look for dark blue).

Tethering Restrictions

Tethering is not permitted on the 321 tariff. In order to tether, you’ll need either a Pay Monthly tariff or a tethering add-on (see Three’s rules on tethering and portable hotspot usage).

4G Connectivity

Customers on the 321 tariff have access to 4G at no extra charge. You’ll need a 4G-ready handset and you must live within a 4G coverage area.

Inactivity Period

Clause 9.1 of Three’s Terms & Conditions for Pay As You Go states that services may be suspended if you don’t top-up or make a chargeable event in a six month period. In order to stop your account from being closed, you must either make a phone call, send a text message, send a picture message (MMS) or browse the internet at least once every six months. Aside from this, any credit that you add to your account should not expire providing your account remains active.

For more information, see our guide to PAYG inactivity periods & credit expiry.

More Information

For more information on 321 tariff, please see Three’s website. You can also order a 321 SIM pre-loaded with £10 of credit.

    

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About Ken

Ken Lo

I'm a freelance writer specialising in mobile technology. I've been blogging at Ken's Tech Tips since 2005 with the aim of demystifying mobile technology for the rest of us.

Before writing about mobile technology, my background was in space & atmospheric physics. I have also worked in software development. Nowadays, I help companies to explain mobile technology to their customers. Please check out my portfolio or get in touch for more information. I'm also on Google+.

Your Comments

We'd love to hear your thoughts and any questions you may have. So far, we've received 47 comments from readers. You can add your own comment here.

  1. peteypablo said:

    Ken I wanted to ask with the add on allowances from three ie the 15 pounds 300 mins unlimited data 3000 texts option, am I right in thinking the 300 mins isn’t actually 300 mins and is just 300 calling units rounded to the nearest min?

    If I make 300 1 second calls that is my whole allowance gone?

    I find this really bad and ofcom should do something about it as it is not really ‘300’ mins.

    Does this apply to pay monthly or sim only or are they charged per second?

    1. Ken Lo
      Ken replied:

      Hi there,
      Great question! You’re right: Three uses per-minute billing on their Pay As You Go tariff. This means the length of all phone calls is rounded up to a full minute before it’s taken from your allowance. You can see this in the small print on page 2 of Three’s Pay As You Go price guide.
      On Pay Monthly, calls are charged on a per-second basis but with a minimum length of 1 minute per call. You can see this on the final page of Three’s Pay Monthly price guide.
      Hope this helps,
      Ken

  2. James said:

    Ken me and my wife bought 2 Sony Experia phones in northern Ireland (uk)we put the 321 sims in. Topped up €20 and bought the £10 add on,when we went over the border to the republic of Ireland,we couldn’t phone each other,though we could text and call our republic landline,now we have two phones that can’t call each other? What should we do.

    1. Ken Lo
      Ken replied:

      Hi James,
      Thanks for your comment. With the Feel At Home offer, you should be able to call and text each other totally free of charge. It’s a little strange you aren’t able to do this in the Republic of Ireland. I would, however, just double-check you’ve input each other’s number with a preceding +44 at the start (e.g. 07123 456 789 should be saved in your phone as +44 7123 456 789). Some mobile networks get a little confused when you don’t have this prefix and when you’re travelling abroad. If this still doesn’t help, your best bet would probably be to call Three customer services on 333 (free).
      Hope this helps,
      Ken

  3. Stephen said:

    Hi Ken

    I have a question regarding calculation of data usage. Do you know whether uses Kb or Mb as the minimum usage? In other countries, you may use only a few Kb but there is a minimum charge based on 1 Mb each time there is a data connection. So if there are apps running in the background you could chalk up a lot of Mb even if it is a few Kb each connection.

    Thanks.

    1. Ken Lo
      Ken replied:

      Hi Stephen,
      Thanks for your comment. There’s no minimum per-connection charge: you simply pay 1p when your usage adds up to 1MB in total. For more information, take a look at this comment from Judy and the discussion that follows her initial comment.
      Hope this helps!
      Ken

      1. Stephen replied:

        Thanks Ken

  4. stephanie said:

    I went into my nearest 3 phone store to enquire about the sim card for 321 price plan and was told they would give me a 16 digit number and I would have to top up in their store? Would this be every time I want to top up? Can I not go to any shop that does phone top ups and punch in the digit numbers like I currently do with vodaphone? The price plan sounds enticing but not sure if I fancy the inconvenience of having to go into town every time I want to top up. Thanks

    1. Ken Lo
      Ken replied:

      Hi Stephanie,
      Thanks for your comment. Three gives you a plastic swipe card the size of a credit card: the card has a 16-digit number on the front: you can use it to top up your phone easily. There’s no need to remember the 16-digit number – indeed, you don’t even need to use it to top up your phone. You can top up in the same way you did at Vodafone (e.g. online, at the supermarket, at a bank ATM, etc).
      Hope this helps!
      Ken

      1. steph replied:

        hi ken, Thanks for your reply but I’m sorry little confused, with my previous phone I could go into any shop and as for a top up and they would give me a voucher and I would tap in the digits myself, I don’t want to top up online, or with a credit card, I would like to pay by cash. Can I still pay by cash?, and do I have to specify that I want to top up with the 321 plan or do I just swipe the plastic card and pay cash. Thanks

        1. Ken Lo
          Ken replied:

          Hi Steph,
          Yep – you’re still able to top up a phone using vouchers on Three. See this help article for more information. The benefit of using a plastic card is simply that the top-up will happen automatically (you don’t need to faff around with codes). Voucher top-ups start from £10 per time.
          Hope this helps!
          Ken

  5. Rikki said:

    Hi Ken, a couple of questions:

    Does it cost money to browse the internet using your own wifi? So for example if I wanted to search something up on Google, will that affect my data allowance of 1p/mb?

    Also, will it cost money to use applications such as Instagram and Facebook if you use your wifi. For example, if you wanted to browse a little bit on Instagram, will that affect my data allowance of 1p/mb.

    Kind Regards,

    Rikki

    1. Ken Lo
      Ken replied:

      Hi Rikki,
      Thanks for your comment. Any data used when you’re connected to a Wi-Fi network will not be charged by your mobile network operator (in fact, it bypasses your network operator entirely and they won’t even know you’re accessing the internet). The same principle applies regardless of what you’re doing on the internet (browsing, Facebook, Instagram, etc are all free when connected to Wi-Fi). Hope this helps!
      Ken

  6. maargaret said:

    do these sims come with the option to switch to your own wifi please

    1. Ken Lo
      Ken replied:

      Hi Margaret,
      You can indeed switch to using wi-fi (you’re only charged when using the mobile internet… using your home wi-fi is free on the tariff). By the way, this is true of any UK Pay As You Go tariff (they’ll all allow you to switch to using wi-fi).
      Hope this helps,
      Ken

  7. Annie_p said:

    Hi Ken….I have an iphone4s contract ended with 02 on 20th Dec ’14….I want to go on PAYG….As I’m retired I’m mostly in the home pull most of my data from my Internet provider….I rarely use texts using mostly Facebook Messenger…..neither would I use the phone too much for phone calls except when I’m out of the home……This Three 123 sounds ideal for me …..would you agree……please…..

    1. Ken Lo
      Ken replied:

      Hi Annie,
      Definitely agreed that the 321 SIM card could be a good choice based on your usage (if you need information about transferring your phone number from O2 to Three, you can see this article I prepared earlier). The only other network I might also consider is giffgaff (10p/minute, 6p/text and 20p/day for 20MB of internet). They’re slightly more expensive compared to Three but you get to keep the same level of coverage as you have on O2 (so no difference to what you’re getting currently). You can order a free SIM card via this link.
      Hope this helps,
      Ken

      1. Annie_p replied:

        Thank you for your reply Ken….I’m definately give this Three 321 a go…

  8. saba said:

    Hi can I ask if the £5 three to three minutes only plan still available ask I cannot see it online

    1. Ken Lo
      Ken replied:

      Hi Saba,
      Yep – it’s still possible to get 300 Three-to-Three minutes as a £5/month add-on on Pay As You Go. Full details of the bundle can be seen on page 4 of the Three Pay As You Go price guide. You can buy the add-on by logging in to the My3 website (or you can visit mobile.three.co.uk from your smartphone web browser when connected to 3G).
      Hope this helps!
      Ken

  9. Hon said:

    Hello, Im planning to join Three on your 321 PAYG. But could you answer a few questions for me first:

    -does the first top up still has to be £10 minimum?
    -do I still get the 150MB free data and does it expire in 30 days after the top up?
    -if I travel to Hong Kong (which is a “Feel At Home” destination) do I need to make some settings on my phone or call some numbers for it to work or does it work straight away when I arrive in Hong Kong?
    -if I do get the 150MB of free data every time I top up would they be usable in Hong Kong or is it UK only?

    Also I am from the UK and when I plan to go to Hong Kong I will be using my 321 PAYG sim, I know it is free to receive calls but how are the callers charged if they phone me, and what numbers do they need to dial? So if people call me from the UK do they need to pay extra to phone me and do they just call me like they would from the UK or do they need to add 00852 to it? Also do the people in Hong Kong need to pay extra charges to phone me when I am in Hong Kong as well, and do they just dial my UK number or do they need to add 00852 to it?

    Thank you very much and sorry if it is a bit confusing.

    1. Ken Lo
      Ken replied:

      Hi Hon,
      Thank you for your questions about the 321 tariff. I’ll answer each of them in order:

      Does the first top up still have to be £10 minimum?
      Yes, the first top-up must be £10 or more. Subsequent top-ups have only a £5 minimum if you use a debit/credit card and buy the top-up via Three’s website. Through all other channels (e.g. buying a voucher in-store), the minimum top-up is £10 at all times.

      Do I still get the 150MB free data and does it expire in 30 days after the top up?
      Yep, you still get 150MB of free data whenever you top-up. This will expire after 30 days (you would then pay 1p/MB for all further usage).

      If I travel to Hong Kong (which is a Feel At Home destination) do I need to make some settings on my phone or call some numbers for it to work or does it work straight away when I arrive in Hong Kong?
      You’ll be opted in to ‘Feel At Home’ automatically (there’s no need to change any settings). Do be aware, however, you’ll be charged 10p/MB rather than 1p/MB if you use your phone abroad without an ‘All in One’ bundle. My recommendation is to buy a £10 bundle (this gives you 100 minutes, 3000 texts and 500MB to use in Hong Kong). Alternatively, the £15 bundle gives you 300 minutes, 3000 texts and 25GB of data. You’ll need to enable data roaming on your handset before the internet will work in a Feel At Home country.

      If I do get the 150MB of free data every time I top up would they be usable in Hong Kong or is it UK only?
      The 150MB of free data is only usable when you’re in the UK. The ‘Feel At Home’ offer is only available when you buy an ‘All in One’ bundle with your Pay As You Go credit.

      How are the callers charged if they phone me, and what numbers do they need to dial?
      Other people will still call your normal UK number (there’s no need to change the international prefix). For anyone calling from the UK, they’ll still be charged the normal UK mobile rates (they can use their inclusive UK minutes to call you when you’re abroad). Do be aware that your friends in Hong Kong will still need to call a +44 number (they’ll be charged international rates for calling the UK). Also, it won’t be free for you to call a +852 number (the ‘Feel At Home’ minutes can only be used when calling a UK number).

      Hope this helps to answer your questions!
      Ken

      1. Hon replied:

        Thanks for your reply sir but I have some more questions for you.
        1. I presume all add-on’s works in Hong Kong so I want to buy an add-on called “500MB”, but can I use this in Hong Kong, also when I go to Three’s page with the 500MB add-on it says “120MB for you to use the internet on your phone” so when I buy the add-on do I get 500MB or 120MB to use?
        2. If I top up just like 10 days before I go to Hong Kong would they use the add-on allowance that I just bought 10 days ago or the 150MB free data allowance (which isn’t usable in Hong Kong) that came with the top up?
        3. If I want to top up £5 can this be only done on three’s website and not on any cash point machines, as I have bought a £10 voucher for my first top up and now I want to top up £5 online but it says that it needs to register my card and take £10 (not £5) to verify my card details which I don’t really like?
        4. When I want to call someone in Hong Kong and I am in Hong Kong as well would they need to pay roaming charges or is it free for them to receive my calls?
        5. Finally, if my family also has the exact same three’s 321 sim card, and if I call them on it would the charges come from my allowance if I have them and is it free for them to receive my calls again?

        Sorry if it is a bit confusing again but I just wanted to confirm these facts as the three’s website is not very helpful.

        Thank you very much sir.
        Regards
        Hon

        1. Ken Lo
          Ken replied:

          Hi Hon,
          Thanks for your comment. To answer each of your questions in order:
          1. The add-on with 120MB of data is actually an entirely different thing (it’s the 50p Internet Daily add-on). I recommend buying either the £10 or £15 All-in-One bundles (you should see these as a separate option).
          2. It should automatically use the allowances from your add-on when you’re travelling in another country.
          3. Unfortunately, yep, it’s only possible to make £5 top-ups on the Three website. In order to link your credit card to the account, the first top-up is £10 (subsequent top-ups can then be £5). You can get around this limitation by choosing the option to “Top-up another account” (you can enter your own phone number on that form).
          4. Your friends and family will pay the normal charges for receiving an incoming phone call from a UK-based number. In most countries, this means it’s free to receive the call (not quite sure how it works in Hong Kong as I believe you normally pay to receive phone calls as well).
          5. Yep, if you and your family all have All-in-One SIM cards, you can call and text each other using your Feel At Home allowances. It’s free to receive incoming calls when using the Feel At Home offer.
          Hope this helps to answer your questions!
          Ken

  10. Barbara Fisk said:

    I think that this 321 tariff sounds great but I cannot find out if there is a minimum call charge or call set up charge, I know some mobile companies do this. Can you help please. Thanks

    1. Ken Lo
      Ken replied:

      Hi Barbara,
      On Three, the length of all phone calls will be rounded to a full minute – you’ll then be charged for the usage at 3p/minute. There isn’t a separate charge for setting up the call. To give a few examples:
      – A 1 second phone call will be charged as 1 minute (3p)
      – A 59 second phone call will be charged as 1 minute (3p)
      – A 70 second phone call will be charged as 2 minutes (6p)
      If you’d like to go back to the original source, read the small text on page 2 of their Pay As You Go price guide.
      Hope this helps to answer your question!
      Ken

      1. Barbara replied:

        Thank you for your help. I will definitely give 3’s 123 a try.

        Barbara

  11. Jan said:

    Hi Ken
    I’m a very light user and have just received an iPhone 4s as a birthday gift, I am currently on O2 payg and have turned auto updates off as it was using up all my credit I am now considering changing to Threes 321 payg however Threes network coverage for my area is showing pale blue for indoor coverage, would installing Threes in touch app be advisable to overcome any indoor issues. Thanks Jan

    1. Ken Lo
      Ken replied:

      Hi Jan,
      Thanks for your comment. If you go with Three, then I’d certainly install the inTouch application. Do note however, you will still experience reduced battery life when choosing a network with poor indoor coverage. The inTouch app also provides a less satisfactory experience compared to normal calling. So if possible, I’d still try and find a network which offers indoor coverage for your home. Take a look at my article on coverage for more discussion on this issue – a potential option for you could be getting a SIM card from giffgaff (free). The coverage is identical to O2 but costs are substantially lower.
      Hope this helps,
      Ken

      1. Roza Elfassy replied:

        Hi, So is it cheaper to take a giff gaff bundel , or three 321 fir calls & texts, when visiting uk for bussinness 4 times a year?

        1. Ken Lo
          Ken replied:

          Hi Roza,
          It would depend very much on how you actually use your phone (i.e. the length of time you stay in the UK and your mobile usage during that period). With the giffgaff bundles, you’d obviously be paying for a whole month at a time. With 321, you’d only pay based on your usage and your credit should remain until you visit the UK next (providing of course you don’t allow the SIM card to be inactive for 6 months). If your visits to the UK last for under 2 weeks, I’d say 321 is probably going to be cheaper. If you’re coming for more than 2 weeks and using your phone fairly often then giffgaff goodybags may work out to be cheaper.
          Hope this helps,
          Ken

          1. Roza Elfassy replied:

            Thanks. I stay a week so 321, is the choice. Thanks

  12. KGB said:

    Hi

    Would the 321 sim card work purely for data usage on my Nexus 7 2013 LTE tablet?

    1. Ken Lo
      Ken replied:

      Hi KGB,
      Thanks for your comment. There’s no reason technically why the 321 SIM card wouldn’t work in a tablet. However, this is prevented by section 5.3 of Three’s PAYG terms and conditions:

      5.3 Each SIM may only be used in Devices:
      (b) which are in the Device category it was provided to you for, for example, you must not use a SIM for a
      phone in a tablet or dongle

      For the Nexus 7, you’ll need to get one of Three’s mobile broadband tariffs. It’s £10.49 for 1GB of data (this works out at only slightly more than 1p/MB).
      Hope this helps,
      Ken

  13. Gavin said:

    I put my Mum on this tariff. Used to put £20 on a mouth on her phone, when on T-mobile standered pay as you go. Now £10 pound lasts her over a month. T-mobile did do bundles which would of worked out about the same, but where to complicated for her. So this simple package sued her well. Only problem she has is topping up, so have to type in E vouches into her phone. On Tmobile she was given a card that would topup her phone automatically, but not available on There. However the saving are worth the hassle.

    Also had to get her a new phone a Three only has a 3g network and her old phone would only work on 2G. Got her the Nokia C1 and suets her well with a big screen, and transitional numeric keypad.

  14. Alex said:

    I switched yesterday from an Orange contract to Three’s 321 PAYG, as it works out cheapest for my usage. I had to top-up £10 for the first top-up though subsequent top-ups can be as low as £5. With my initial top-up of £10 I got 150Mb free as mentioned in Ken’s article but I was surprised to also receive 600 free texts; both lasting 30 days. I am also pleased with Three’s coverage where I’m living, quite a fast connection. So I recommend Three.

  15. Judy said:

    Hi Ken,

    I’ve just moved from Ovivo to Three 321. Though a very low user, I think the charges for data could be higher than you suggest. I’ve been told that (once my initial free data allowance has expired) I will be charged 1p each time my phone contacts the internet (e.g. to synch email) so that, for example, I could be charged £1.00 if my phone makes contact 100 times, even if the total data consumption is only, say, 2MB.

    If this is right, if on a 321 tariff, you need to switch off any autosynch and, to keep control, switch off the data connection, only switching it back on when needed.

    It may be I’m wrong: it was possible to read and send emails on my phone using the mobile phone signal before there was any credit on the phone.

    1. Ken Lo
      Ken replied:

      Hi Judy,
      Thanks for your comment. I’m not aware of any minimum charges when your phone connects to the internet. On most smartphones today, an always-on connection will be maintained to the internet. Hence, there wouldn’t be a new data session when syncing your e-mail, checking the weather, etc. If the total data consumption is 2MB, you should only be charged 2p for all of the usage.
      With regards to being able to read and send e-mails without any credit, this is a rather interesting situation! It shouldn’t be possible (unless you were using wi-fi at home). Alternatively, there’s the 150MB of free data every time you top-up your SIM card. You may have been using the free data allowance included on a previous top-up.
      Hope this helps!
      Ken

      1. Judy replied:

        Many thanks for your reply. My free allowance has now expired, so I’m able to confirm you are right about the charging. So far I’ve just used the phone for checking emails and sending the odd email and have not yet spent my fist penny. It seems the telephone help people at Three gave me duff advice.

        1. John replied:

          So what did u find. Does it charge for time it connects to internet. or when u reach 1mb then it charges 1p.

          1. Ken Lo
            Ken replied:

            Hi John,
            Three will charge 1p to your account after you’ve used 1MB of data. There’s no charge for the amount of time spent connected to the internet.
            Hope this helps,
            Ken

          2. Judy replied:

            It’s working well for me. I mostly use the phone for checking emails and I only get charged when total use adds up to 1MB. I think it’s a bargain for low users. (Though not as good as Ovivo which I was on before and free.)

  16. Phil Dudd said:

    Hello Ken
    Thankyou in advance for your support, indeed for all your work on this informative site.
    My question is with regards to 0845 0870 numbers. etc…
    i was caught out a while ago when i used all my top up for a bundle and found that i needed separate credit for these type of numbers.
    specifically my question is with regards to:
    three 321 tariff, and orange (any animal pack)
    do you know how they stand with these numbers.
    To date i’ve only found vodafone support these unlimited for an extra payment of around
    £2-3/month
    thankyou

    1. Ken Lo
      Ken replied:

      Hi Phil,

      Thanks for your comment!

      With regards to Three, you can check their special call prices via this link. For 0845 and 0870 numbers, it’s a rather hefty 35p/minute :(

      For Orange, the Pay As You Go price guide can be found via this link. On page 16, you’ll see it costs 12p/minute to call 0845 and 0870 numbers.

      With regards to cutting costs, it’s definitely good to find a non-geographic number (e.g. your bank might list a number you’re able to use when calling from outside the UK – you can often use this number within the UK too). There’s also websites such as SayNoTo0870. Finally, most government departs have switched to using 0345 – using the new number should save a ton in calling costs.

      Hope this helps!

      Ken

  17. gill hutson said:

    Well hubby is paying 35p per minute with orange. Hope his phone is unlocked and if so will go on to this great tarriff rates for occasional user.

  18. Jim said:

    Just ditched Virgin’s “Simply 8″ (eight pence for calls and for texts). Going with 321 or staying with Virgin? A no brainer.

  19. Pete Forman said:

    I don’t think that this is a new tariff as such, it is a reduction of the rates for the existing “Pay As You Go on Three”. That said, new customers would be buying a 321 SIM.

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