Three’s Go Binge gives you unlimited data for use on Netflix, TV Player, Snapchat, Soundcloud, Deezer and Apple Music.

In the UK, Three currently offers a service called Go Binge on all Pay Monthly plans with at least 12GB of data per month (15GB on mobile broadband plans). The service gives you unlimited data for use in six applications: Netflix, TV Player, Snapchat, Soundcloud, Deezer and Apple Music. Usage of these six services is “zero-rated” and will therefore not count towards your normal download allowance.

In this article, we’ll review Three’s Go Binge service including what you’re able to do with it and the limitations of the offer. We’ll also look at the price plans that are compatible with Go Binge and how it interacts with other services like Three’s Go Roam and unlimited data plans. We’ll also look at how you can keep your existing phone number when moving to a plan to take advantage of Go Binge.

What is Go Binge?

Go Binge is the “zero-rated” data promotion from Three in the UK. The service has been available to customers with a compatible Pay Monthly plan since July 2017. At launch, it offered zero-rated data on four services (Netflix, TV Player, Deezer and Soundcloud) and was available to Advanced price plan customers with at least 4GB of data per month.

As of 2019, the Go Binge service offers zero-rated data on six services (Netflix, TV Player, Snapchat, Soundcloud, Deezer and Apple Music). It’s available to all new and upgrading Pay Monthly customers with at least 12GB of data per month in their plan.

Inclusive Services

At present, the Go Binge service gives you unlimited data for use with the following six services:

  • Netflix (Video Streaming): Netflix allows you to watch popular movies and TV shows on-demand from your smartphone. A separate subscription to Netflix is still required (£5.99 to £9.99 per month) and is not included with the Go Binge offer.
  • TV Player (Video Streaming): TV Player allows you to watch live television on your smartphone. The free version gives you access to free-to-air channels like BBC One, ITV, Channel 4 and Channel 5 (supported with additional adverts from TV Player). A paid-for subscription to TV Player Premium costs £6.99 per month and gives you access to 80 additional channels like MTV, Comedy Central, Discovery and History.
  • Snapchat (Social Media): Snapchat is a social media application, included in the Go Binge service since April 2018. The “Discover” tab within Snapchat is zero-rated but links from it to external services are not included in the offer.
  • Apple Music (Music): Apple Music allows you to stream on-demand music from your iPhone or Android device. The service offers 40 million songs and costs £9.99 per month (£14.99 per month for a family subscription).
  • Deezer (Music): Deezer is an on-demand music streaming service, claiming to offer more than 53 million songs. The free version of Deezer allows you to play music on shuffle with adverts, with a paid-for advertising-free subscription costing £9.99 per month (£14.99 per month for a family subscription).
  • Soundcloud (Music): Soundcloud is an on-demand music streaming service with songs and podcasts from emerging artists around the world. It’s free to listen to songs on Soundcloud (advertising supported). A paid-for subscription to SoundCloud Go+ costs £9.99 per month and gives you ad-free listening.

Other applications and websites are not currently included in the list of zero-rated services. This means, for instance, if you’re watching BBC iPlayer, YouTube, NOW TV, Amazon Prime Video, Google Play or Spotify, all of the data usage will count as normal towards your download allowance. Other social media applications besides Snapchat (e.g. Facebook, Instagram and Twitter) are also not included in the list of zero-rated services.

Amongst other mobile networks, a similar offering to Go Binge can be found on Vodafone Passes and Virgin Mobile’s 4G plans. Vodafone offers paid-for passes from £3/month giving you unlimited data for use on selected applications (including chat, social media, music and video). Customers who are under-30 can get the unlimited social media through Vodafone’s sub-brand, VOXI. Meanwhile, Virgin Mobile offers zero-rated data for use on WhatsApp, Facebook Messenger and Twitter.

Limitations & Restrictions

You can use Go Binge with Go Roam Around The World, but some content may not be available.

It’s worth noting the following limitations when using the Go Binge offer:

  • Go Binge is only available on Pay Monthly plans with at least 12GB of data. As a new or upgrading customer, you’ll only be able to get Go Binge on plans with at least 12GB of data. If your existing plan doesn’t allow you to use Go Binge, you may need to upgrade to a plan with more data.
  • Additional content like advertising is not included in Go Binge. Many of the services covered by Go Binge include advertising as a way to pay for the service (e.g. TV Player, Deezer and SoundCloud). Advertising content is not zero-rated and will continue to count towards your download allowance. Links to external websites and services are also not included (e.g. from Snapchat).
  • You must have some of your normal data allowance remaining to use Go Binge. In order to use Go Binge, you must still have some of your normal data allowance remaining in the current month. If you’ve run out of your normal data allowance, you’ll need to purchase additional data before using Go Binge.
  • Go Binge works with Go Roam but some content won’t be available abroad. Due to content licensing agreements, it may not be possible to access some content whilst you’re outside the UK.
  • Go Binge won’t work whilst you’re connected to VPN. If you’re using a Virtual Private Network (VPN) service, the zero-rating of data through Go Binge will not work correctly.

Prior to December 2018, streaming on the Go Binge service was only available in standard-definition quality. This restriction no longer applies on the service, following an Ofcom net neutrality ruling.

Go Binge on Pay As You Go

Unfortunately, Go Binge isn’t currently available to customers on Three Pay As You Go. It also isn’t possible to buy a Pay As You Go add-on for the service. In order to benefit from the Go Binge service, you’ll need to upgrade to a Pay Monthly plan with at least 12GB of data per month.

Customers on Three Pay As You Go can still benefit from Go Roam Around The World (inclusive roaming in 71 destinations).

Plans with Go Binge

Three is offering the Go Binge service to new and existing customers who take a Pay Monthly plan with at least 12GB of data per month. This includes 24-month plans with a new handset and shorter 12-month or 30-day SIM-only plans.

The following table shows a selection of Three’s cheapest available SIM cards with the Go Binge offer:

NetworkMinutesTextsDataMonthly
Cost
ThreeUnlimitedUnlimited12GB£16.00
ThreeUnlimitedUnlimited100GB£18.00
ThreeUnlimitedUnlimited30GB£19.00
ThreeUnlimitedUnlimitedUnlimited£21.00

Customers choosing the unlimited data plan will not see any additional benefits from having the Go Binge offer. This is because your price plan already includes unlimited data for use on any service (including services not covered by Go Binge like BBC iPlayer, YouTube, NOW TV, Amazon Prime Video and more).

If you’re joining Three on a Pay Monthly mobile broadband tariff, you’ll need to choose a plan with at least 15GB of data to benefit from the Go Binge offer.

Net Neutrality

Since the launch of the Go Binge offer, Three has received some occasional criticism in the press and from industry regulators. Some people believe it undermines the principle of net neutrality (the idea that traffic from all online services should be treated in the same way to ensure an even and level playing field).

In its current state, the Go Binge service only offers “zero-rated data” for six services. It excludes lots of other popular services including YouTube, BBC iPlayer, NOW TV, Amazon Prime and more.

Customers wanting to use a non-inclusive service may be disadvantaged compared to customers using a Go Binge service. For instance, at the time of writing, it’s possible to get unlimited data for use on Netflix for just £15/month (this is for the 12GB SIM with the Go Binge offer). Meanwhile, a customer wanting unlimited data for use on rival services would need to pay £27/month for the general unlimited data tariff.

Go Binge potentially takes us down the road towards a situation where ISPs and mobile networks are able to decide which services their customers can use. For some people, this is a key step away from having a “free and open internet” where different service providers compete on a level playing field with each other. In a world where service providers need to cut a deal with ISPs and mobile networks, smaller providers without the resource or pockets to do this are greatly disadvantaged (along with public service broadcasters like the BBC who are unlikely to be able to justify paying to get included in such a service).

According to Three, the Go Binge offer is compatible with EU net neutrality laws. Following an Ofcom ruling in 2018, Three made some changes to the service such as allowing HD video on Go Binge. Three have also stated that they’re “keen to engage with any other service providers who wishes to get involved” in Go Binge.

Keeping Your Phone Number

Transfer Phone Number to Three
It’s a straightforward process to transfer your phone number to Three.

If you’re joining Three to take advantage of their Go Binge offer, it’s a straightforward process to keep your existing phone number.

You should start by asking your current mobile network to provide you with a PAC Code. You can then order your new phone or SIM card from Three’s website.

When your new phone or SIM card arrives from Three, fill out this form on Three’s website. After you enter your PAC Code on this online form, Three will schedule the transfer of your phone number (normally for the next working day).

For step-by-step instructions on transferring a phone number to Three, please select your current mobile network from the drop-down menu below:

PAC Code Finder: Transfer Your Phone Number to Three

Select your current mobile network:

  More Options

For more information about transferring your phone number between networks, please see our guide to using a PAC Code.

More Information

For more information about the Go Binge offer, please see Three’s official webpage.

Your Comments 11 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 11 comments from readers. You can add your own comment here.

  • Hi Ken,

    Many thanks for the informative review. Hope I’m not too late for a reply 🙂 I’ve just signed up to Three’s 20GB/Go Binge for £9 per month deal. It’s working great apart from when I tried Netflix (this was on a TV box). To make sure, I thought I ought to start monitoring usage in the Hi-Link app. And guess what? It went down rapidly from 18.9 to 18.4 in the space of 10-15 minutes. I left it that long to make sure nothing else was contributing and to get an idea of the rate (the app really only shows what’s left for the month) It was obviously not acknowledging the fact it was Netflix. After getting very confused by a Digital Spy thread, I came here and noticed you mention “Netflix allows you to watch… …on-demand from your smartphone”. I thought any device with Netflix would be included, e.g. my Samsung TV box. Do you know if this is the case? On Three’s Go Binge page there’s a picture of a guy watching something on a tablet and looking very happy, so it doesn’t seem he’s using 1-2GB of his allowance every hour!

    Many thanks and regards,

    Martin

    • Sorry, just to clarify, I signed up to the “mi-fi” deal and got the Huawei E5573-322 device, rather than an actual phone deal.

      Thanks

    • Hi Martin,
      Thanks for your comment. Regarding the Go Binge website, this might well be a stock photo so I don’t think we should read too much into this 😉
      With regards to zero-rated data (e.g. for Netflix) and tethering, there isn’t a simple answer to this. Typically, the way it works is that Three need to identify traffic going to Netflix. There are multiple ways they do this (e.g. perhaps looking at the IP address of the destination traffic, and seeing if it matches with a Netflix IP address). Typically, they’ll test the zero-rating with the smartphone application, but it should also work on other devices providing the traffic can still be distinguished as Netflix. In this case, it might be the case that the Netflix application for Samsung TVs connects to Netflix in a different way that Three aren’t able to recognise. The other thing that often breaks zero-rating is VPNs that route traffic through another server before they reach Netflix.
      In this case, what I’d probably do is to get in touch with Three to let them know that you were using Netflix but that this wasn’t covered by the Go Roam offer. They should be able to take a look into it for you (e.g. they might fix the zero-rating detection, or they might tell you that it isn’t included).
      Ken

      • Hi Ken,
        Many thanks for the prompt reply, and sorry for the slow one back due to work! I will look into all of your suggestions, particularly the Samsung TV issue. I tried logging into Netflix on a PC, and I believe it was ok (made sure there was no VPN). As you say, it looks like Three maybe isn’t recognising the TV app. Interestingly, on loading it up on there, the Netflix logo is that of pre-2014 with the older-style white & black 3D lettering on a red background. Perhaps an update is in order. Failing that, I will phone Three. Thanks again for your informative reply, and great site, bookmarked!

        Martin

  • Gerard O'Sullivan said:

    Hi Ken,
    Please could you clarify the statement from Three’s terms and conditions below regarding Go Binge in Go Roam.
    ‘Does Go Binge work in Go Roam destinations?

    Go Binge works in all our Go Roam destinations – as long as you have regular data left in your monthly allowance, you can access the selected Go Binge services without using up your data. If you’ve no data left in your allowance you won’t be able to access Go Binge services. As with all roaming a fair use data policy applies. Within Go Roam in Europe destinations, your Go Binge usage counts towards your fair use limit of 19GB. However, once you’ve reached this limit, any continued usage (including Go Binge) will be chargeable at our surcharge rate of up to 0.50p/MB except if you’re in the following countries in which case the surcharges are 0.41p/MB’

    This statement indicates that Go Binge is misleading as it uses your data in the Go Roam destinations. How is this possible when Go Binge services dosen’t use up data.?

    • Hi Gerard,
      Thanks for your comment. This is a little bit complex as there’s an interplay of two different things here:
      1. Go Binge gives you zero-rated data on Netflix, Snapchat, Apple Music, etc. Because the data usage is zero-rated, it will not count towards your normal data plan allowance. Instead, it’s charged from a separate allowance where your usage is zero-rated (i.e. it costs 0p/MB).
      2. Go Roam allows you to use up to 19GB of data abroad in Europe at the same price as on your normal UK plan. Crucially, data on Go Roam services will still count towards this 19GB limit, even though the data usage is normally charged at 0p/MB. If you use more than 19GB of data in one month (whether that’s normal usage or Go Binge usage), normal UK rates will no longer apply and you’ll be charged the 0.50p/MB surcharge.
      I agree this is probably quite counter-intuitive, but hopefully it makes sense?
      Thanks,
      Ken

  • Is it possible to use the Go Binge service on a computer via tethering to a mobile? I’m reading mixed messages online. 3 support just said no, but then questioned themselves!

    • Hi Chris,
      I believe this should be possible. Net neutrality regulations now stop Three from charging for traffic differently based on whether it’s used directly on the smartphone or used on another device through tethering. Go Binge is also offered on Three’s mobile broadband plans.
      One thing to watch out for when using this via tethering is it depends on whether Three is able to properly detect the traffic is from Netflix/Snapchat/Apple Music/etc. For instance, if the web-based/desktop version of the app connects to a different IP address than the mobile version, it sometimes won’t be categorised correctly as zero-rated traffic. Similarly, if you’re using a VPN service, Three won’t be able to detect usage of the zero-rated service, and it therefore won’t be zero-rated. For this reason, I’d always recommend double-checking before going wild and streaming hundreds of gigabytes!
      Hope this helps,
      Ken

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