EE offers a choice of 5G plans, including No Frills, Essential, All Rounder & Full Works plans. Find out more about EE’s mobile plans.
EE (previously known as Everything Everywhere) claims to be the UK’s largest 4G and 5G mobile network. They offer 99% population coverage on 4G as well as 5G coverage in selected UK towns and cities.
Now part of the BT Group (alongside BT and Plusnet), EE offers Pay Monthly plans with inclusive Smart Benefits. They also offer Essential plans without these extra features and Pay As You Go plans with no need for a credit check.
Alongside their mobile phone plans, EE also offers a home broadband service with the choice of ADSL, fibre, 4G and 5G broadband services.
In this section, you can read more about EE’s mobile offerings.
J said:
With Orange then EE. Orange was 100% Home Coverage & No Mobile Issues. EE = Half of house Wifi Deadzone had to buy extender. Constant EE Broadband disconnections, slow/freezing on Mobile Wifi for 2 yrs & now issues with Mobile Internet too. EE staff admitted to me that due to monopoly rules when EE took over from Orange & T-mobile they removed a local internet mast = our deadzone.
Their Response/Excuses: 2 yrs + 5 Engineers to ‘fix’.
1) Internal Wiring Issue
2) External Wiring Issue
3) Wifi Interference in the house (Nothing has changed since Orange – position of router same)
4) We are the best network ever but we only guarantee great wired (Desktop) Wifi Quality.
5) 20 Oct 2021 – Sorry there is nothing else we can do, you are free to go to different network with no cancellation fee charged.
6) Cardiff is not yet 5G ready/100% covered so EE list is wrong.
EE is the network that works best at my workplace and I have a good Sim Only offer & Home Broadband offer but Case closed as far as EE concerned.
David Ryan said:
If i send off for the new Christmas 100gb free sim card will i be able to keep my number and my hip monthly pay as you go pack,As i get the £25 mouthly pack for £15 for life,I would like to know if i will be able to keep my present monthly pay as you go pack witch is the £25 pack that i get for £15 each month for life & will i be able to keep my number or could i change my number & still keep my vip £15 pay as you go monthly package,Yours truly David Ryan.
Ken replied:
Hi David,
Many thanks for your comment. I’m not aware that EE is currently offering any 100GB SIM card offers – could you point me in the direction of where this offer can be found?
Ken
David Ryan replied:
I’ve been looking on th EE website and there’s an offer for a Christmas sim with 100gb of data free it’s a limited sim offer,I hope I’ve been of help yours truly David Ryan.
Ken replied:
Hi David,
Thanks for the reply! I know EE used to run this promotion back in 2015, but am not aware of it being run again since then. If there’s still an active offer out there, I would certainly appreciate a hyperlink and will try to advise you further.
Thanks,
Ken
Glen said:
I’ve been with EE (and formerly T-Mobile) since 2006 and can honestly say, I haven’t had a problem other than a small cock-up with a bill once, but that was quickly put right AND I was given £20 in compensation, without asking!
I never have a problem with coverage and am always able to use the internet at a minimum of 3G speeds (mostly 4G since my area was converted a couple of years ago).
I always recommend EE to my friends and would have no problem in doing so to anyone else.
Ann said:
Please be very very careful when signing up to a “shared” plan. I signed up to one with EE and expressly told them that I did not want my monthly bills to exceed £30. My last 2 bills have been in excess of £60 and the reason they gave was that they had given me this “free” sim to share my data. This “free” sim was costing me £9.99 a month plus vat and inwasntbeven using it.
I tried to cancel and was told that since I had signed up for the data sim my 12 month contract had now infact been changed to a 24 month contract but no one has bothered to tell me!
I am going to report them to the ombudsman for mis-selling!
Sarah replied:
Literally. I had this for 2 years!! and apparently for x2 additional sims that A. I never received and B. certainly never agreed to pay an additional £20 a month for.
Fuming. I have been a customer for 10 years and was told on the phone sorry there is nothing we can do. Miss selling at its finest. AVOID EE they’re rip off artists.
raf said:
The ee company is absolute disgrace, customer service is very poor.
I’ve been with t mobile for over 4 years. As my upgrade was due I wanted to switch to ee on sim only contract.
Made deal with sales department over the phone, confirmed it 3 times to make sure I’ve got the right deal for my money and after I got new sim I found out I’ve been lied to.
Missold plan with half of the minutes and data, basically complete different deal.outrageous
outrageous.
When called customer service the weren’t willing to amend it, refusing to admit the mistake. Told them they will sell any kind of plan to fool ya
Really dissapointed with the company, no one even appologised for misselling me wrong plan, no alternative was offered so took my PAC code and going somwhere else, never coming back. Avoid Habib from sales dept
David said:
When you say Ipad mini = £26 are you saying that you also get a brand new ipad? If so i think it could be a good idea to maybe take another look. From your information lets just say currently you pay £46 a month for your 24 month contract regardless if you want 10gb or 20gb you would still be charged for a basic 24 month plan which isn’t important, what is would be people like me who do use WiFi hotspot to connect my ipad every time i am away from WiFi sucks the battery out of any device sharing however for an additional £26 (for 12 months) you get to have a brand new ipad to share your data allowance with therefore totalling £312 a year if you subtract the cost of the ipad which is apparently £250 then you re sharing your data for £62 a year then divide that by how many days you would use your ipad without creating a hotspot.
Ken replied:
Hi David,
Thanks for your comment. There’s a 24 month commitment when adding a tablet to share your existing plan (so £26/month is actually £624 over the length of the contract). Assuming the iPad Mini is worth £319 (or £419 if you were planning to buy the 4G version anyway), you’d be paying a premium of £305 (or £205).
The 12 month contract only applies if you’re adding a SIM card to your existing plan (in this case, you wouldn’t receive a new device).
Hope this helps,
Ken
Marv said:
This is most pathetic, useless, hopeless network I ever seen in my long live !!! they cheating and taking money from your account – double charging from same month, no answers, no claims conside. STAY AWAY FROM THIS NETWORK!
A G replied:
Take a look at Tello. You pay before, so no double charging.