BT Mobile offers SIM cards & handsets with inclusive BT Sport, a £5/month BT Broadband discount and optional Family SIM discounts.
In the UK, BT Mobile offers SIM cards and handsets with 99% population coverage from EE. You can get a BT Mobile SIM card for as little as £5/month, with a range of Family SIM offers and Pay Monthly handsets also available.
Some of the key features available on the BT Mobile network include access to the BT Sport app on eligible price plans costing £15/month or more (£20/month or more if you’re not a BT Broadband customer). You’ll also get a £5 monthly discount as a BT Broadband customer, along with double data if you’re a BT Halo customer. 5G coverage is also available on BT with a range of 5G-ready phones.
In this article, we’ll review the BT Mobile service. We’ll start by looking at the products they offer including SIM-only deals, Family SIM and Pay Monthly phones. We’ll then look at the key features of BT Mobile before investigating the coverage available and how you can keep your current phone number when moving to BT.
- 1 BT Mobile Plans
- 2 BT Mobile Features
- 3 Network & Coverage
- 4 Keeping Your Phone Number
- 5 Frequently Asked Questions
- 6 More Information
BT Mobile Plans
SIM Only Deals
On BT Mobile, you’re currently able to choose from a range of 12-month and 18-month SIM-only deals. Prices start from £5/month if you’re living in a BT Broadband household, or £10/month if you’re not in a BT Broadband household.
If you’re looking for the best value deal, it’s normally best to go for one of the following 18-month plans (the prices shown here also include a £5 discount for BT Broadband customers):
Alternatively, for extra flexibility, you can choose a 12-month contract from £7/month (prices shown also include a £5/month discount for BT Broadband customers):
If you’re a BT Halo customer, the amount of data will be doubled on all price plans (or increased to unlimited data on the 100GB plan).
If there are multiple people in your family wanting to join BT Mobile, you can get a discount by buying multiple SIM cards through BT’s Family SIM offer. You’ll pay for all of the SIM cards on one combined bill, with each successive SIM card seeing a larger discount on the monthly price.
You can add up to five Family SIM cards to one BT account, with each SIM card receiving its own individual data allowance. Additional SIM cards can also be added and removed with only a 30-day contract period, giving you greater flexibility.
Use the interactive tool on BT’s website to see how much a Family SIM package will cost you.
If you’re looking for a new mobile phone, BT also offers a range of handsets on a 24-month contract. They currently sell handsets from Apple, Samsung, Google, Huawei and Doro, with devices ranging from cheaper entry-level smartphones to the latest flagship devices with cutting-edge features.
See the BT Mobile website for a full list of handsets and price plans. You can also see BT’s range of 5G-ready phones. When buying a Pay Monthly handset from BT, you’ll also get the normal £5/month discount if you’re a BT Broadband customer and double data if you’re a BT Halo customer.
Pay As You Go
Unfortunately, BT Mobile doesn’t currently offer any Pay As You Go deals with no need for a credit check. If you’re looking for a Pay As You Go plan, you can get one from EE instead which is also part of the BT Group.
Alternatively, if you’re looking for a cheaper deal that also uses coverage from EE, we’d recommend ordering a free ASDA Mobile SIM card. You’ll pay just 8p/minute, 4p/text and 5p/MB with no need to top-up your phone every month. There are also some great value bundles to be had (e.g. 600 minutes, unlimited texts and 7GB of data for £10/month).
For more information, see our guide to the UK’s best value Pay As You Go SIM cards.
BT Mobile Features
Inclusive BT Sport
If you choose an eligible BT Mobile plan, you’ll get inclusive access to the BT Sport channels on your mobile phone. This allows you to watch live and on-demand action from the UEFA Champions League, Premier League, FA Cup and more.
The following price plans are eligible for BT Sport:
- BT Mobile plans costing £15/month or more, including the £5/month BT Broadband customer discount.
- BT Mobile plans costing £20/month or more, not including any discounts from BT Broadband.
You can register for BT Sport access through this page on BT’s website.
The inclusive BT Sport access doesn’t cover your mobile data usage: this still counts as normal towards the download limit on your plan. It also doesn’t allow you to watch BT Sport on any device besides your TV or laptop.
If you’d like to watch BT Sport on the big screen, see our guide to the best BT Sport deals.
BT Broadband & BT Halo Offers
If you have a BT Broadband connection at your home, you’ll get a £5/month discount on all BT Mobile plans. All BT home broadband plans are eligible for this discount including standard broadband, fibre broadband and full fibre broadband. It isn’t necessary to be the BT Broadband bill payer to benefit from this discount – you can get it as long as you live in a home that has BT Broadband installed.
Free BT Wi-Fi
Customers joining BT Mobile will also receive unlimited access to BT Wi-Fi hotspots (previously known as BT Openzone).
There are currently over 5 million BT Wi-Fi hotspots across the UK making it one of the most extensive nationwide wi-fi network providers. Locations with a BT Wi-Fi hotspot include shopping centres, train stations, cafés, restaurants, service stations and more. You can enter your postcode on the BT Wi-Fi website to find nearby hotspots.
A typical standalone subscription to BT Wi-Fi would cost you £15/month on a 12 month contract.
Network & Coverage
2G, 3G & 4G Coverage From EE
Customers on BT Mobile have access to EE’s 2G, 3G and 4G mobile networks in the UK. This offers 99% population coverage and approximately 84% geographical coverage.
Before signing up to a BT Mobile plan, it’s worth double-checking the coverage in your area. You can do this by entering your postcode on the BT Mobile coverage map:
On BT Mobile, most price plans are limited to a maximum download speed of 30Mbps. Some price plans have Extra Speed 4G included which boosts the maximum download speed available to 60Mbps. You can otherwise pay an extra £4/month for the Extra Speed Add-On which enables the faster download speeds of up to 60Mbps.
On BT Mobile, it’s also possible to access 5G coverage from EE. This enables faster download speeds (up to 1,000Mbps) and reduced amounts of latency compared to 4G. To access 5G, you’ll need a 5G-ready phone that’s been purchased on contract from BT. Unfortunately, it isn’t possible to get 5G coverage on BT’s SIM-only plans.
If you have a 5G-ready phone on BT Mobile, you can access 5G coverage in the following UK towns and cities:
|Now Live||100 towns and cities are live on BT Mobile 5G (September 2020)|
Altrincham, Ashford, Ashton-under-Lyne, Bath, Belfast, Belshill, Birkenhead, Birmingham, Borehamwood, Bransholme, Brentwood, Bristol, Bury, Cardiff, Castlereagh, Chatham, Chelmsford, Cheshunt, Chester-le-Street, Chesterfield, Chorley, Clevedon, Clifton, Clydebank, Coventry, Cumbernauld, Dartford, Dinnington, Doncaster, Dudley, Edinburgh, Epsom, Gillingham, Glasgow, Grays, Guildford, Hamilton, Harlow, Hoddesdon, Huddersfield, Hull, Ilkeston, Inchinnan, Jarrow, Kimberley, Kingston-upon-Thames, Leeds, Leicester, Lichfield, Lisburn, Liverpool, London, Loughborough, Loughton, Maidstone, Manchester, Milnrow, Minster, Motherwell, Newcastle, Newton-le-Willows, North Shields, Northampton, Nottingham, Nuneaton, Oldham, Paisley, Plymouth, Pontefract, Potters Bar, Rochdale, Rochester, Romford, Rotherham, Rugeley, Salford, Sheffield, Solihull, South Shields, Southend-on-Sea, Staines-upon-Thames, Stevenage, Stirling, Sunderland, Sutton Coldfield, Swadlincote, Sydenham, Wakefield, Walsall, Waltham Abbey, Waltham Cross, Walt
|8 towns and cities planned|
Aberdeen, Cambridge, Derby, Gloucester, Peterborough, Portsmouth, Southampton, Worcester (2020)
For more information, see our guide to 5G coverage in the UK.
Tethering & Personal Hotspot
Tethering or personal hotspot refers to the process of sharing your smartphone’s internet connection with another device (e.g. with your laptop or tablet). It’s often used as a convenient way to get mobile broadband on your other devices, without the need to take out a separate price plan and device.
On BT Mobile, the use of tethering and personal hotspot has been permitted since June 2016. This means you can use tethering and personal hotspot functionality to share your BT Mobile data allowance with other devices.
On BT Mobile, it’s possible to continue using your smartphone when abroad through international roaming.
If you’re travelling to one of 47 European Roam Like Home destinations, you can use your normal BT Mobile allowances at no extra cost. This includes your allowances of minutes, texts and mobile data (up to a maximum of 50GB per month, beyond which a regulated surcharge will apply).
If you’re travelling to Andorra, Australia, Canada, China, India, Mexico, New Zealand, South Africa, Thailand, Turkey, the United Arab Emirates or the USA, you can pay £6/day for a BT Mobile Travel Data Pass. This gives you 500MB of data to use over a 24-hour period.
For more information, see the international roaming rates as detailed on the BT Mobile website.
Keeping Your Phone Number
If you’re changing from another mobile network to BT Mobile, it’s a straightforward process to keep your phone number.
To start with, ask your current mobile network to issue you with a PAC Code. You can normally get this online through your mobile network’s website or app, or by texting PAC to 65075.
Once you’ve gotten the PAC Code from your old network, order your new mobile phone or SIM card from BT’s website. You can either give your PAC Code to BT when you sign up for their service, or you can provide it to them after signing up through their website or app. Once you’ve given your PAC Code to BT, your phone number transfer will normally be scheduled for the next working day.
For step-by-step instructions on how to move your phone number to BT Mobile, please select your current mobile network from the drop-down menu below:
Frequently Asked Questions
|What price plans and offers are available on BT Mobile?||
On BT Mobile, it’s currently possible to get a SIM-only deal from £5/month. It’s worth being aware of the following offers and promotions:
|Is 5G coverage available on BT Mobile?||
Yes. 5G coverage is available on BT, but you’ll need to buy a 5G-ready phone on contract from them. It isn’t possible to get 5G coverage on BT’s SIM-only deals. 5G coverage is currently available in more than 80 UK towns and cities.
|What do I get with the inclusive access to BT Sport?||
You’ll get access to BT Sport on your mobile phone only, when you buy an eligible price plan costing £15/month or more (£20/month if you’re not a BT Broadband customer). This allows you to watch both live and on-demand content from the BT Sport channels. It doesn’t include watching BT Sport on the big screen.
|What discounts and offers are available to BT Broadband customers?||
You’ll get a £5/month discount on all BT Mobile plans if you’re a BT Broadband customer (including standard broadband, fibre broadband and full fibre broadband plans).
If you’re a BT Halo customer, you’ll get double data on all BT Mobile plans. You’ll also get unlimited mobile data for the cost of the normal 100GB plan.
|What coverage is available on BT Mobile?|
|Can I keep my current phone number?||
Yes. It’s easy keeping your current phone number when you move to BT Mobile. Start by asking your current network to provide you with a PAC Code. You can get one through your mobile network’s website or app, or by texting PAC to 65075. This code should be provided to BT after you sign up.