Orange Pay As You Go Review: Animal Tariffs With A Free Top-Up Allowance

January 7th, 2015

Orange currently offers a choice of four tariffs on Pay As You Go. We review and compare the Dolphin, Canary, Racoon and Starter price plans.

OrangeOrange is one of the UK’s most popular Pay As You Go networks. Having originally launched in 1993, Orange has been a part of EE since 2010 and continues to provide 2G and 3G services using the EE network.

There are currently a choice of four tariffs being offered by Orange on Pay As You Go: Dolphin (with free texts and internet every time you top-up), Canary (free evening and weekend calls and texts every time you top-up), Racoon (with a flat rate of 14p/minute and 14p/text) and Starter (the default price plan for new customers on the network).

Customers on Orange Pay As You Go won’t be able to access EE’s 4G network unless they first upgrade to EE’s Pay As You Go service. Upgrading to EE is now recommended for the majority users who have a smartphone. However, light and occasional users may still find it slightly better value to stay on Orange’s 3G service.

In this article, we review Pay As You Go on Orange. We’ll compare the four Pay As You Go tariffs both to each other and also to rival Pay As You Go networks.

Price Plans

Orange Animals

Orange has a number of Animal plans to choose from on Pay As You Go.

Orange currently offers a choice of four tariffs on Pay As You Go: Starter, Dolphin, Canary and Racoon.

By default, new customers joining the Orange network are enrolled on their basic ‘Orange Starter’ tariff. Customers on the Orange Starter tariff will pay 30p/minute for all outgoing calls, 12p for every text message sent and 65p/MB for accessing the internet (approximately £6.50/day with normal smartphone usage).

In order to get better value from their phone, customers are advised to move to one of the three Animal tariffs:

  • Dolphin: You’ll receive free internet & texts every time you top-up. A £10 top-up will give you 1GB of 3G internet and 400 UK text messages.
  • Canary: You’ll receive free calls and texts to use on an evening or weekend when you top-up your phone by £10 per month or more.
  • Racoon: You won’t receive any free allowances. However, you’ll be able to benefit from a lower per-minute rate. Customers on Racoon pay 14p/minute and 14p/text.

In the past, Orange also offered a tariff with free music every month (known as Monkey) and with free international calls (known as Canary). Monkey and Canary were respectively phased out in July 2013 and in April 2014.

Pay As You Go Rates

Top UpUnless you’re on the Racoon flat-rate tariff, you’ll pay the following when using Orange Pay As You Go:

Calling Rates:
Voice Calls 30p/minute* (any network, any time)
Calls to Voicemail 30p/minute
Minimum Call Charge 30p/call
Messaging Rates:
Text Message (SMS) 12p*
Picture Message (MMS) 40p
Internet Rates:
3G Internet 65p/MB (65p minimum charge)

* Stated charges apply for the Dolphin and Canary Pay As You Go tariffs. Rates will differ if you choose the Racoon tariff (14p/minute with a 14p minimum charge and 14p/text). Source: EE website.

Compared to other Pay As You Go networks, Orange is relatively expensive in terms of the prices they charge. You can often save money by switching to a cheaper alternative such as giffgaff Pay As You Go (10p/minute, 6p/text and 20p/day for up to 20MB of internet). The cheapest rates available in the UK are currently 3p/minute, 2p/text and 1p/MB (this is on Three’s 321 tariff).

Dolphin: Free Internet & Texts

Orange DolphinDolphin is by far the most popular tariff on Orange Pay As You Go. It’s perfect for users with a smartphone as you’ll get a free allowance of 3G internet and text messages whenever you top-up your account by £10/month or more.

A £10/month top-up will give you 1GB of 3G internet and 400 text messages to any UK mobile or landline. You also keep the £10 of credit you topped up to your account (the £10 of credit is roughly equivalent to 33 minutes of calling at 30p/minute). The free allowances will last for up to one month.

The free monthly allowance will depend on the size of your top-up:

Monthly Top-Up Free 3G Internet Free Texts Remaining Credit*
£10 top-up 1GB 400 £10 (equivalent to 33 minutes)
£15 top-up 2GB 600 £15 (equivalent to 50 minutes)
£20 top-up 3GB Unlimited** £20 (equivalent to 67 minutes)

* With Dolphin, you’re able to keep the credit you topped up by in addition to receiving free internet access and free text messages. Assuming the leftover credit is purely used for making phone calls (calls cost 30p/minute on Dolphin), you’re able to call for 33 minutes using a £10 top-up. ** There’s a fair usage policy for unlimited texts.

U24 Banner

Customers who are under 24 get 1GB/month of extra free data with the U24 offer.

For more information, please see our full review of the Orange Dolphin tariff.

Customers who are under 24 can also add the U24 offer to their Orange Dolphin plan. U24 will give you 1GB of extra internet whenever you top-up by £10/month (hence, you’ll get 2GB/month of 3G internet with a £10/month top-up). You also get unlimited calling and texting to other customers on Orange and T-Mobile.

Canary: Free Evening & Weekend Minutes and Texts

Canary is another popular tariff on Orange Pay As You Go. Designed for non-smartphone users, you’ll get free off-peak calling and texting to other UK mobiles. A £10/month top-up will give 100 free minutes for calling UK mobiles (you can use the free minutes on an evening or weekend). You also get 100 evening and weekend text messages or picture messages free with your top-up.

Evenings are defined as 7pm to 7am from Monday to Friday. The weekend is defined as Friday 7pm to Monday 7am.

Monthly Top-Up Free Minutes to Mobile
(Evenings & Weekends)
Free SMS/MMS
(Evenings & Weekends)
Remaining Credit*
£10 top-up 100 minutes to any mobile 100 SMS or MMS £10 (equivalent to 15MB or 33 minutes)
£15 top-up 200 minutes to any mobile 200 SMS or MMS £15 (equivalent to 23MB or 50 minutes)
£30 top-up 300 minutes to any mobile 300 SMS or MMS £30 (equivalent to 46MB or 67 minutes)

* With Canary, you keep the credit you topped up by in addition to receiving the free evening & weekend allowances. Assuming the leftover credit is purely used for making daytime phone calls (calls cost 30p/minute on Canary), you’d be able to call for 33 minutes using a £10 top-up. Alternatively, you can download 15MB of data on the Orange 3G network.

Smartphone users are strongly advised against choosing the Canary tariff. As there is no mobile internet included with the tariff, you’ll need to pay Orange’s standard rate of 65p/MB for accessing 3G internet. The average smartphone user will consume around 10MB of data per day so you’ll find your credit disappearing incredibly quickly.

Racoon: Flat Rate of 14p/minute & 14p/text

Orange RacoonThe Racoon tariff doesn’t give you any free allowances: instead, you’re able to benefit from a discounting rate for calling (14p/minute instead of 30p/minute). The minimum call charge is also reduced to 14p per call.

A key downside is more expensive text messages: it’s 14p/text compared to 12p/text on other Pay As You Go tariffs. Users of Racoon will also lose access to Bright Top Ups, Magic Numbers, Reserve Tank and Phone Fund.

Changing Your Animal Plan

If you’d like to find out which tariff you’re on, text PLAN to 450. You can change your Animal tariff at any time by calling 343 from your Orange handset. Alternatively, you can log in to the My EE website.

For most users, upgrading to EE should now provide much better value than changing over to a different Animal tariff. You can upgrade your plan to EE by ordering a free replacement SIM card online (it’s not necessary to have a 4G-ready handset when you upgrade to EE). Read our full review of EE Pay As You Go for more information.

Upgrade to EE Pay As You Go (Free SIM Card) »

Bundles

EE Sub-brands

Along with T-Mobile, Orange is now a part of the EE network. The best value bundles are now only available on EE Pay As You Go.

Customers using their phone on a fairly regular basis can add a bundle to their Pay As You Go account (bundles are also known as an ‘Extra’). Rather than paying for airtime on a per-minute, per-text and per-megabyte basis, you can bulk-buy a certain amount of airtime for a fixed price using your Pay As You Go top-up.

Buying a bundle can substantially lower your per-unit rate. For instance, frequent callers could buy the £7.50 monthly bundle which comes with 100 minutes included in the pack. Assuming you use all of the minutes, the average rate is only 7.5p/minute (this compares to 30p/minute when you don’t buy a bundle).

Bundles on Orange can either last for one day, one week or one month. It’s possible to combine the bundles as you please (e.g. you could have separate bundles for calling, texting and browsing). To buy a bundle, simply text the relevant shortcodes listed below to 6620.

Call & Text Bundles

Orange currently offers two bundles for calling and three bundles for texting:

Bundle Minutes Texts Internet Price Shortcode
£1/day call bundle 25 £1 for a day Text MINS 1 to 6620
£7.50/month call bundle 100 £7.50 for 30 days Text MINS 7.5 to 6620
£1/day text bundle 50 £1 for a day Text TEXTS 1 to 6620
£5/week text bundle 150 £5 for 7 days Text 150 TEXTS 5 to 6620
£7.50/month text bundle Unlimited £7.50 for 30 days Text TEXTS 7.5 to 6620

You can combine multiple bundles to match your intended usage. For instance, you could pay £15/month for 100 minutes and unlimited texting (this is through a combination of the £7.50 monthly call bundle and the £7.50 monthly text bundle).

In general, you’ll now get much better value by upgrading to EE’s Pay As You Go service. EE has combined bundles for calling and texting: £1/week will give you 25 minutes and 50 text messages. Meanwhile, a £10/month Talk & Text pack will give you 250 minutes and unlimited texts. This is substantially cheaper than buying equivalent bundles on Orange. On EE, a ‘Free Boost’ loyalty bonus is also added to your account every three months (e.g. 50 extra minutes or 250MB of extra data per month).

EE Talk & Text Pack Minutes Texts Internet Price Get It…
£1/week Talk & Text Pack 25 50 £1 for 7 days Upgrade to EE Pay As You Go
£10/month Talk & Text Pack 250 Unlimited £10 for 30 days Upgrade to EE Pay As You Go
£15/month Talk & Text Pack 750 Unlimited £15 for 30 days Upgrade to EE Pay As You Go

Data Bundles

Orange also offers a choice of 3G data bundles for users with a smartphone:

Data Bundle Minutes Texts Internet Download Speed Shortcode
£1/day data bundle 25MB 3G Text WEB 1 to 6620
£3/week data bundle 100MB 3G Text WEB WEEK 3 to 6620
£7.50/month data bundle 500MB 3G Text WEB 7.50 to 6620
£12/month data bundle 1GB 3G Text WEB 12 to 6620

As before, most users will now find it much better value to upgrade to EE Pay As You Go. Orange charges £3/week for 100MB of 3G internet. Meanwhile, customers upgrading to EE will get the same amount of data for only £1/week. There’s also 10 minutes and 10 texts included with the bundle on EE and there’s access to 4G if you have a compatible 4G smartphone.

EE Data Pack Minutes Texts Internet Download Speed Get It…
£1/week EE Data Pack 10 10 100MB 4G Upgrade to EE Pay As You Go

Comparison to Other Networks

£10 GoodybagOrange generally ranks as a fairly expensive option compared to other Pay As You Go networks. Assuming you’re using a smartphone on the Orange Dolphin tariff, you’ll need to top-up by £10/month to get your free allowance of 400 text messages and 1GB of internet. The £10 of credit remaining on your account will then be sufficient to pay for 33 minutes of calling (calls on Dolphin cost 30p/minute). With a monthly calling bundle, you can increase this up to 108 minutes.

For a better value alternative, we recommend giffgaff’s £10 goodybag. You’ll get the same 1GB monthly download allowance but with many more minutes (500 vs 108) and with unlimited texts also included. giffgaff is part of O2 and has the same level of coverage of its parent network. You can read our full review of giffgaff via this link.

Network Monthly Price Bundle Name Minutes Texts Internet
EE £10/month £10 Everything Pack 150 Unlimited 500MB
EE £10/month £10 Talk & Text Pack 250 Unlimited
giffgaff £10/month £10 Goodybag 500 Unlimited 1GB
giffgaff £12/month £12 Goodybag 500 Unlimited 3GB
O2 £10/month £10 Big Bundle 100 1,000 500MB
Orange £10/month Dolphin 108* 400 1GB
Three £10/month All-in-One 10 100 3,000 500MB
Vodafone £10/month £10 Freedom Freebee 150 Unlimited 500MB

* The calculation for Dolphin assumes you top-up by £10 every month. You’ll receive 400 texts and 1GB of internet free with the top-up. The remaining £10 top-up can be converted into a maximum of 108 minutes (100 minutes for the £7.50/month bundle + 8 additional minutes at 30p/minute).
Order giffgaff SIM Card (Free) »
The £10 goodybag comes with 500 minutes, unlimited texts and 1GB internet (coverage from O2).

Handsets

Pay As You Go Smartphones

The latest smartphones are now only available on EE Pay As You Go.

If you need a new handset, it’s worth knowing that Orange no longer sells handsets directly on their network. You can still buy a Pay As You Go handset via EE’s website but this will come with an EE Pay As You Go SIM card included.

As of February 2015, it’s no longer possible to order an Orange SIM card for use in your current smartphone. If you already have a SIM card from Orange, you’ll still be able to use it in your phone (just be sure to choose a SIM card of the right size).

Coverage

Orange currently offers 2G and 3G coverage to 99% of the UK’s population. To make sure you’re able to get a service from Orange, please use the online coverage checker provided on EE’s website. Our guide to mobile coverage will tell you what you should be looking for.

4G internet isn’t available to customers on Orange. If you’d like to benefit from the faster download speeds associated with a 4G network, you’ll need to upgrade to EE Pay As You Go. You’ll also need a 4G-ready handset to get the faster speeds (though a 3G-only handset can still be used on EE).

Check Orange Coverage »

Switching to Orange: Keep Your Current Phone Number

Transfer Phone Number to OrangeIf you’re switching to Orange from another provider, it’s a straightforward process to keep your existing phone number.

Start by asking your old network to give you a PAC Code (a PAC Code is nine-digits long and authorises Orange to take control of your phone number). It’s a legal requirement for your existing mobile network to provide you with a PAC Code within two hours of your request.

Once you’ve received the PAC Code from your old mobile network and after setting up the SIM card from Orange, enter your PAC Code through this online form. After submitting the PAC Code, your number should normally be transferred on the next working day.

For a step-by-step guide on transferring your phone number to Orange, please select your current mobile network:

PAC Code Finder: Transfer Your Phone Number to Orange

Your current network provider:

  More Options

More Information

You can find out more using the Orange help pages on EE’s website.

It’s no longer possible for new customers to join the Orange network. For existing customers who are already on Orange, we now recommend upgrading to EE. You can order a free EE Pay As You Go SIM card here.

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About Ken

Ken Lo

My passion is helping people to get the most out of their mobile phone. I've been blogging at Ken's Tech Tips since 2005.

Aside from writing about mobile technology, my interests are in software development, digital marketing and physics. Outside of the blog, I work with numerous technology companies helping them to explain their product and helping them to market it to consumers. Please get in touch for more information.

Your Comments

We'd love to hear your thoughts and any questions you may have. So far, we've received 29 comments from readers. You can add your own comment here.

  1. Ged said:

    Have been on Orange PAYG for many years and Dolphin since its creation (its just what i need for my mobile Phone use not a heavy user).
    Works brilliantly here in UK and when i go abroad in Europe,
    Never had any problem and no exactly what i am paying no surprise bills on my return.
    So when i got a new tablet with sim thought once again will not get heavy use so use a Orange payg sim on Dolphin,
    NOT available from Orange or EE so put in the EE sim that was sent. Seemed great on the CHRISTMAS100 offer ideal for my trip to Spain over Christmas and New year.
    That was the 1st mistake. When getting to my destination would not work, then find out after lots of communication that i have to buy a roaming pack, No mention of this from EE.
    So away for a month unable to use the data,text, calls i had paid for.
    So to my point hate the EE pack system,
    Love the Orange payg Dolphin, pay your money and use it on what you want, calls, text data, and if you use it up just top up, and as long as roaming is enabled same in the EU.
    So looked around and found someone selling Orange Animal old Sims got one put it in tablet called Orange activated it, Topped up, Now have Orange Dolphin on it that i can do what i want with.
    Problem will come when/if i decide i want to upgrade my phone and use 4G, Definitely will not be EE payg. Unless they decide to do what the customer wants and give us a simple payg like Orange Animal.

  2. Frances said:

    I am in the process of choosing/buying my first sim free smartphone.Already have Orange PAYG with credit remaining on what is probably an incompatible sim. Can this amount be transfered to a compatible sim/phone? Will I be able to keep my number?
    To date I have been using the ‘phone for emergencies and odd texts but realise that with a new ‘all singing/dancing’ ‘phone I’ll be wanting to do more and share, so have been looking at competitive tariffs with this in mind, that’s how I discovered your very informative site, helping this 72 yr. old female to untangle a few mysteries of modern technology, many thanks

    1. Frances replied:

      Your email reply to me was addressed to Michelle and therefore not relevant to my questions.
      I have since discovered that my Orange PAYG comes under the umbrella of EE, and on their Community link website I have found that with a new micro SIM I will be able to transfer the credit from my old standard SIM, also request to keep my telephone number.

      1. Ken Lo
        Ken replied:

        Hi Frances,
        Thanks for both of your comments. Sorry – it looks like your e-mail notifications on this post were set to “all comments” – not sure why this is the case, but I’ve changed it now to “replies only”.
        With regards to changing your Orange Standard SIM to an Orange Micro SIM, this is covered in more detail at my article here (though it looks like you’ve already managed to solve the problem). For general reference (for anyone else reading this article), it’s free to get a replacement SIM card from Orange – the fastest way is in an EE retail store but you can also order a replacement SIM card online.
        Thanks,
        Ken

  3. michellesmith said:

    Can you still get the animal pay as you go packs
    On orange . Because I used to be on the dolphin
    one and my phone calls where quite cheap

    1. Ken Lo
      Ken replied:

      Hi Michelle,
      Thanks for your comment. If you have an existing Pay As You Go SIM card from Orange, the Animal plans are still available. However, it’s unfortunately no longer possible to order a new SIM card from Orange. If you’re joining as a new customer, you’ll unfortunately need to choose a different mobile network.
      Ken

      1. Tim B replied:

        Some convenience stores and newsagents may still stock Orange sim cards.

  4. Jean said:

    Hi
    I have a Sony Ericson cell phone that used to be on orange. Sim no longer works. it was a payg without time limit and I wonder if such a service still exists. It is for a back up and is just for calls and texts as I also have a Samsung smart phone. Appreciate your help if possible. It would not be used regularly so I don’t want a contract or a sim that only runs for a month.

    1. Ken Lo
      Ken replied:

      Hi Jean,
      Thanks for your comment! I have a couple of articles which could be of interest to you. Firstly, the article here explains inactivity policies on each network. As you can see, Orange SIM cards left inactive for 6 months or more will be disabled automatically as per the terms and conditions.
      With regards to choosing a tariff where the credit doesn’t expire, you can do this with a standard Pay As You Go tariff. Your credit only expires after one month if you choose to buy a Pay As You Go bundle.
      Hope this helps,
      Ken

  5. Sasha said:

    I’m going to Lanzarote soon, and I’m wondering if my Dolphin free texts will work there so I can text people in the UK.

    1. Ken Lo
      Ken replied:

      Hi Sasha,
      Thanks for your comment. Unfortunately, the free texts you get with Dolphin will only work when you’re in the UK. In Spain, you’ll pay the Orange Pay As You Go roaming rate which is 5p to send a text message.
      Hope this helps,
      Ken

  6. John Clay said:

    Hi Ken

    I have a Nokia 301 phone which has a MINI SIM card,
    I would like to upgrade to a Smartphone but these have MICRO SIM cards now.
    As I am on Orange Racoon tariff would I be able to change and still be on the Racoon tariff
    or would I have to go onto EE ?

    Regards

    John Clay

    1. Ken Lo
      Ken replied:

      Hi John,
      Thanks for your comment. It should be possible to get a replacement micro-sized SIM card. On Orange, it’s free of charge and your SIM card remains on the same tariff as before. You can order the replacement SIM card via EE’s website (takes up to 2 working days) or you can visit a nearby EE retail store (the SIM card will be replaceable immediately).
      Hope this helps,
      Ken

  7. Dee said:

    Hi Ken
    I lost my Doro 612 mobile last month with an Orange paygo sim card in.
    I reported the loss to Orange and asked for a replacement sim card to retain my number.
    They cancelled the old sim and sent me a replacement with instructions about how to activate it. Meanwhile I found the phone.
    I called the number, gave all info they asked for and was told my sim card would activate in 24 hrs. That was on May 1st.
    It did not activate and I have made further calls with negative results.
    Each time they attempt to activate the card it does not work, but they don’t seem to know why.
    The sim card is marked as Orange but the phone just reads “invalid sim”.

    Have you any suggestions please?

    1. Ken Lo
      Ken replied:

      Hi Dee,
      Thanks for your comment. Unfortunately, I’m not able to answer account-specific queries here on the blog. It does sound like there probably is a problem with the SIM card but only Orange are able to investigate this further. My suggestion is to contact Orange Customer Services on 450 (07973 100 450 from a landline or another network). Alternatively, you can visit your nearest EE retail store to discuss the problem further (probably easier as they can test the SIM card there).
      Ken

  8. Frank said:

    Hi Ken,

    I am currently on a contract on the Three network which comes to an end on 8/7/15. After moving to a new area in the UK, my network coverage on Three has been terrible, so I have decided that I would like to change to EE (Sim only deal) when the contract expires.

    I also decided to obtain a Gold mobile number from Ebay which is much easier to remember. I have now received the Gold number sim from Ebay which is an Orange sim.

    What do I have to do to next to transfer the Gold number from the Orange sim to my future EE sim?
    Do I have to put any credit onto the Orange sim to activate it?
    There seems to be a problem buying credit via the Orange website. Is this still possible now that they have been taken over by EE.

    Many thanks

    Frank

    1. Ken Lo
      Ken replied:

      Hi Frank,
      Thanks for your comment. In the first instance, I’d probably activate the SIM card from Orange (although it’s no longer possible to get a SIM card from Orange, it shouldn’t be a problem topping up your existing SIM). If you aren’t able to do this online, you could alternatively try doing this in a shop or with a voucher. You can keep the SIM from Orange until the contract with Three ends in July. At this point, you should ask Orange to upgrade you to EE. You can do this directly without the need for a PAC Code (though you’re welcome to use a PAC if it makes the process easier).
      Hope this helps!
      Ken

  9. Kate said:

    Hi! My head is spinning with all the possibilities. I have a Tocco 2 feature phone. I have checked my Orange account and I am on Racoon 2, with a lot of credit. I use my phone only to phone and text,- mostly my son,- I email and browse on my separate talktalk house broadband deal, using my laptop and tablets.
    Here is my difficulty: I cannot get the Tocco 2 to transfer anything to the SD card, it asks for a code. Samsung do not seem to know it and it is not in the phone’s details. My mother has died. ** I wish to preserve her texts**. All I can think to do is stop using the Tocco 2 and use up most of the credit on phone calls to my son, who lives 90 miles away.
    For this reason I have bought a Motorola Moto E. But what sim deal is now the simplest, with just phone calls and text? Racoon2 which possibly would have been ideal seems to be closed to new purchasers. By the way, I am housebound due to a irreparable injury and one consequence is only seeing new tech through my carers, tablet or TV. Your help would be very appreciated.

    1. Ken Lo
      Ken replied:

      Hi Kate,
      Thanks for your comment and sorry to hear about the situation. Could you kindly clarify how the handset is locked? I assume you’re talking about the SIM card rather than an SD card. If so, it will ask you for a PIN code when you first turn on the handset (you can test this by taking the SIM card out of the Tocco 2 – the SIM unlock screen shouldn’t show any more). With regards to getting access to the SIM card, you’ll probably need to use a Personal Unblocking Key (a PUK code). There’s more information on the EE website here (choose the tab at the top for Orange).
      Ken

    2. Jjy replied:

      For those with Samsung smart phones, if you don’t like Samsung Kies then you can install MyPhoneExplorer from the Goggle Play store. It allows you to backup ALMOST all of your user created content (inc. text messages) from you phone onto your computer (in fact it can work both ways, phone to comp OR comp to phone).

      You will need to install the MyPhoneExplorer from the Goggle Play store on your phone and the MyPhoneExplorer computer client from their website. Just google it! Lots of tutorials on the interweb thingy.

  10. Stephen Sinfield said:

    I’m on the Racoon plan with Orange (low call user), however would it be possible to register and use a pre pay EE data sim (from Amazon) in a dual sim 4G smartphone ?

    1. Ken Lo
      Ken replied:

      Hi Stephen,
      Thanks for your comment. You can certainly use an EE Pay As You Go SIM card in your dual SIM smartphone – the £1/week data tariff will probably be good for this purpose. You’ll also get 10 minutes and 10 text messages every week: after which you’d be able to use the Orange Racoon SIM card @ 14p/minute.
      Hope this helps,
      Ken

  11. Tim B said:

    I was on Racoon, then thought about changing to EE’s £1 weekly plan, and porting my old mobile number across. The porting did not go as expected however. But surprisingly, a number of shops in my local high street were still selling Orange (brought by EE) sim cards. The pack sticker said “Sell by Feb 2014”. But the sim card works fine, and I am back on Racoon but with a new mobile number. I still had an old Orange (pre EE) booklet with the 343 number to choose a package (Dolphin, Canary etc) and the 343 number was still valid.

    The question is though, how long will the animal tariffs be available for? Will EE eventually withdraw them completely?

    1. Ken Lo
      Ken replied:

      Hi Tim,
      Thanks for your comment. According to EE, existing customers on Orange and T-Mobile are welcome to stay on their existing plan for as long as they like (you only need to move to EE when taking a new contract or moving to a new plan). Hence, in theory, there shouldn’t be any limit on how long you can stay on the Racoon tariff.
      Hope this helps.
      Ken

  12. Tim Gamlin said:

    Which is the best package on orange havin broadband fitted next week so will no need for internet on my phone any suggestions thanks

    1. Ken Lo
      Ken replied:

      Hi Tim,
      Thanks for your e-mail. I’ve just updated the article above with lots of information about Orange Pay As You Go (take a look – hopefully it’ll provide some useful information!). To answer your question directly, the best value tariff would probably be either Canary or Racoon (it depends on how often you use the handset). If you’re willing to consider other networks, an even better deal would be available on giffgaff (for light users: 10p/minute and 6p/text… for more frequent users: 200 minutes & unlimited texts for £7.50/month).
      Hope this helps,
      Ken

  13. Ali Mbye said:

    I would like unlimited text messages approx 500 mins calls and 1-2GB what plan is best for me and how much is it per month in my own phone and I need to be sent a sim for my iPhone 5c can you send me one please ASAP plus I want to keep my O2 pay as you go number because it’s really easy to remember unless you send me a sim with a real easy phone number , in fact can we do that please a new orange number which is an away one for iPhone 5c
    many thanks.
    Alison Mbye

    1. Ken Lo
      Ken replied:

      Hi Alison,
      For 500 minutes, unlimited texts and 1GB of data, your best bet would probably be giffgaff (you can enter your details here to be sent a SIM card free of charge). The package you’re looking for is the £10 goodybag and you’ll need to choose the ‘nano SIM’ option (this is required for the iPhone 5c). giffgaff uses the O2 network so you’ll get the same network coverage as you’re currently getting on O2. It’s also possible to keep your existing phone number – see the page here for more information.
      Hope this helps!
      Ken

  14. Geoff said:

    Thank you for explaining in simple terms which is the best PAYG Sim only for me on Orange. Previously visited 5 Orange/EE shops and received 5 incorrect answers. Maybe they wanted to sell pay monthly.

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