Vodafone Passport: Cheaper Calls When Abroad in Europe, Australia & New Zealand

January 8th, 2014

The Vodafone Passport scheme offers discounted calling & texting when roaming in Europe, Australia and New Zealand.

Vodafone PassportCustomers on Vodafone Pay As You Go can opt in to the Vodafone Passport scheme to benefit from cheaper calls when travelling abroad. Currently available in 38 European countries as well as Australia and New Zealand, Passport allows you to use your UK calling allowances with only an extra 75p connection charge for every call. Text messages can also be sent to the UK for 8p per message. The offer is best combined with Vodafone’s Freedom package.

The Vodafone Passport offer can be utilised by customers on other networks providing they order a free Vodafone Pay As You SIM card. Before going abroad, remember to enable the Passport offer to benefit from lower rates.

What’s Vodafone Passport?

Vodafone PassportVodafone Passport is a free opt-in offer which gives cheaper roaming rates in Europe, Australia and New Zealand.

Calling Rates Whilst Roaming

The Vodafone Passport offer allows you to pay standard UK rates when calling from Europe, Australia and New Zealand. You’ll also pay a 75p connection charge for every call made or received. Text messages cost 8p each.

Calling Rates:
Outgoing Voice Calls 75p per call + standard UK call rate
(can use Freedom bundle allowances)
Incoming Voice Call 75p per call for up to 60 minutes
(20p/minute if you go over)
Calls to Voicemail 75p per call + standard UK voicemail rate
Messaging Rates:
Text Message (SMS) 8p to the UK
(can’t use Freedom bundle allowances)
Picture Message (MMS) Normal MMS Roaming Rates
Internet Rates:
3G Internet Normal Data Roaming Rates:
£2/day for 25MB (Europe)
£5/day for 25MB (Australia & New Zealand)
Vodafone Freedom

If possible, use Passport with a Vodafone Freedom plan.

The Passport offer is best combined with one of Vodafone’s Freedom packages. For instance, the £10/month Freedom plan gives you 150 minutes to be used with the Passport offer (you’ll only pay the 75p connection charge for every call made). £20/month gets you 500 minutes and £30/month gets you unlimited calling.

It’s also possible to use the Passport offer with other Pay As You Go plans (e.g. Vodafone Text & Web). For outgoing calls, you’ll pay 75p plus the normal UK rate (hence for Text & Web, you’ll pay 75p/call plus 30p/minute). For incoming calls, you’ll only pay the 75p connection charge (up to 60 minutes).

Order SIM Card from Vodafone (free) »

You’ll need a Vodafone Pay As You Go SIM card to benefit from the Passport offer.

Limitations & Restrictions

There are two limitations associated with the Vodafone Passport service:

  1. You can’t use the texts included on your UK plan. Instead, you’ll pay a flat rate of 8p per message when sending a text to the UK. It’s bad news for Freedom plan customers who normally have unlimited texts in the UK. Though it’s rather good news for customers on other plans (8p per message is lower than the normal UK texting rates).
  2. Vodafone Passport doesn’t include data. You can’t use your UK data plan when travelling abroad. Instead, you’ll pay Vodafone’s standard data roaming charges even with the Passport service enabled. This is £2/day for 25MB in Europe and £5/day for 25MB of data in Australia & New Zealand.

As an alternative offer, consider Feel at Home from Three. This includes texting and browsing. There’s also no connection charge for making and receiving phone calls. The flip side is that Feel At Home doesn’t cover all European countries: it instead covers a different range of countries including Australia, USA and Italy.

Vodafone Passport Countries

The Vodafone Passport offer is available when travelling to the following countries:

  • European Countries:
    Vodafone Passport in Europe

    Vodafone Passport is available in 38 European countries.

    • Albania
    • Andorra
    • Austria
    • Belgium
    • Bosnia and Herzegovina
    • Bulgaria
    • Channel Islands (Jersey and Guernsey)
    • Croatia
    • Cyprus (excludes Northern Cyprus)
    • Czech Republic
    • Denmark (includes the Faroe Islands)
    • Estonia
    • Finland
    • France
    • Germany
    • Gibraltar
    • Greece
    • Hungary
    • Rome ColosseumIceland
    • Ireland (the Republic of Ireland)
    • Isle of Man
    • Italy (includes San Marino and the Vatican City)
    • Latvia
    • Liechtenstein
    • Lithuania
    • Luxembourg
    • Malta
    • Monaco
    • Netherlands
    • Norway
    • Poland
    • Portugal (includes Madeira)
    • Australia Great Barrier ReefRomania
    • Slovakia
    • Slovenia
    • Spain (includes the Balearic and Canary Islands)
    • Sweden
    • Switzerland
  • Non-European Countries:
    • Australia
    • French West Indies
    • New Zealand

A full up-to-date list can be found on the Vodafone website.

Order SIM Card from Vodafone (free) »

You’ll need a Vodafone Pay As You Go SIM card to benefit from the Passport offer.

Alternative Deals

Feel at Home

Three’s Feel at Home is an alternative to Passport.

If you’re visiting Austria, Australia, Denmark, Italy, Ireland or Sweden a better deal is available in the form of Three’s Feel At Home offer.

Feel At Home works in much the same way as Vodafone Passport. However, you can also use the texts and internet included on your UK plan. There’s also no connection charge saving you 75p for every call made or received.

Feel At Home also has coverage for several countries outside of the Vodafone Passport offer: Hong Kong, Indonesia, Macau, Sri Lanka and the United States of America.

If you’re travelling to Europe, see our guide to the best SIM cards for roaming in Europe.

Opting In to Vodafone Passport

Vodafone Pay As You Go Customers

Vodafone Passport isn’t enabled automatically: instead you’ll need to opt-in to benefit from Passport rates. You can opt-in to the offer by dialling 5555 from your Vodafone Pay As You Go phone. It’s free to call this number even if you’re abroad.

Vodafone Pay Monthly Customers

Vodafone EuroTraveller

EuroTraveller replaces Passport for Vodafone Pay Monthly customers.

As of November 2012, the Vodafone Passport scheme has closed on Pay Monthly. It’s instead been replaced by the Vodafone EuroTraveller offer. EuroTraveller allows you to use your UK airtime allowances for £3/day in Europe. This includes calls, texts and internet. It’s a boon for smartphone users as Passport excludes browsing. However, many people could still be better off on the older Passport offer. The EuroTraveller offer also excludes Australia and New Zealand.

If you’re a Pay Monthly customer, you can still benefit from Passport rates by ordering a free Pay As You Go SIM card. The Pay As You Go SIM card will slot in your phone and allows you to benefit from cheaper Passport rates. Set up call forwarding on your Pay Monthly handset and you’ll still be able to receive calls at the normal number.

You don’t need to unlock your handset in order to use a Vodafone Pay As You Go SIM card.

Customers of Other Mobile Networks

If you aren’t currently a customer of Vodafone, you can still benefit from the Passport offer by ordering a free Vodafone SIM card. The Vodafone SIM card can slot into the back of an unlocked smartphone. Remember to opt-in for the offer after receiving your new SIM card (dial 5555 with the SIM card inside your phone).

Optionally, you can set up call forwarding on your normal phone number. This ensures you won’t miss any calls (there’s no charge for this on most Pay Monthly plans).

You can order a free Vodafone Pay As You Go SIM card via this link.

More Information

Please refer to the Vodafone website for more information on the Passport offer. You’ll need to have a Vodafone SIM card to take advantage of the offer.

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About Ken

Ken Lo

My passion is helping people to get the most out of their mobile phone. I've been blogging at Ken's Tech Tips since 2005.

Aside from writing about mobile technology, my interests are in software development, digital marketing and physics. Outside of the blog, I work with numerous technology companies helping them to explain their product and helping them to market it to consumers. Please get in touch for more information.

Your Comments

We'd love to hear your thoughts and any questions you may have. So far, we've received 1 comment from readers. You can add your own comment here.

  1. nicky said:

    Hey thanks for posting this is a really good deal 🙂

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