T-Mobile’s Smart Pack bundles start from £10/month on Pay As You Go with 100 minutes, 400 texts and 1GB of 3G internet.

T-MobileCustomers on T-Mobile Pay As You Go can buy a one-month Smart Pack using their Pay As You Go credit. By converting some of your Pay As You Go airtime into a one-month Smart Pack, you’ll get a great value bundle of calls, texts and internet. The allowances will last for up for 30 days with any unused allowances expiring with the bundle. Mobile internet is limited to 2G and 3G speeds (upgrade to an EE Everything Pack if you’d like faster 4G internet).

The Smart Pack bundles start from £10 and each last for 30 days. With the £10 Smart Pack, you’ll get 100 minutes, 400 texts and a generous 1GB of 3G internet (enough for most smartphone users). For heavy users, £15 and £25 Smart Packs are also available. These higher-priced Smart Packs come with more minutes, texts and internet. However, in general, EE’s Everything Packs will provide better value and will also give you 4G connectivity.

Bundles & Prices

T-Mobile Smart PackT-Mobile Smart Packs

A Smart Pack is a 30 day bundle for customers on T-Mobile Pay As You Go. When buying a Smart Pack, you’ll convert a certain amount of your airtime credit into a 30 day allowance of calls, texts and internet.

For many users, buying a Smart Pack will often work out cheaper than paying for usage on an a-la-carte basis (i.e. per minute, per text and per megabyte). You can buy a Smart Pack at any time using your T-Mobile Pay As You Go airtime balance.

T-Mobile currently offers a choice of three Smart Packs:

Smart Pack Minutes Texts Internet Speed
T-Mobile
£10 Smart Pack
100 400 1GB 3G
T-Mobile
£15 Smart Pack
200 600 2GB 3G
T-Mobile
£25 Smart Pack
500 Unlimited 3GB 3G

If you use up the inclusive allowances provided in your bundle, you’ll pay 35p/minute for any further calls made and 14p for every text you send. Calls to voicemail aren’t included in the Smart Pack minutes: you’ll pay an extra 35p/minute when accessing the voicemail service.

EE Everything Packs

EE Sim CardIn general, it’s now recommended for the majority of T-Mobile customers to upgrade to EE’s 4G-enabled Pay As You Go service.

EE has Everything Pack bundles at the exact same price points as the Smart Packs on T-Mobile. You’ll get additional minutes, unlimited texts and the possibility of faster 4G internet. Even if you don’t have a 4G handset, you can still use Pay As You Go on EE (though you won’t benefit from the faster 4G speeds). Customers upgrading to EE will also receive loyalty bonuses when they stay on the tariff (50 extra minutes or 250MB of extra data are added to your plan every 3 months).

The current line-up of Everything Packs are as follows:

Everything Pack Minutes Texts Internet Speed
EE
£10 Everything Pack
150 Unlimited 500MB Standard 4G
EE
£15 Everything Pack
500 Unlimited 2GB Double Speed 4G
EE
£25 Everything Pack
1,000 Unlimited 4GB Double Speed 4G

You can upgrade to Pay As You Go on EE by ordering a free SIM card from EE’s website. For more information, see our full review of EE Pay As You Go.

Upgrade to an EE Everything Pack (Free SIM Card) →

Buying a Smart Pack

In order to buy a Smart Pack, you’ll need to be a T-Mobile Pay As You Go customer on their ‘Everyday’ price plan. You can check your current price plan by calling 146 from your T-Mobile handset. Alternatively, texting EVERYDAY to 146 will move you over to the relevant tariff.

Once you’re on the Everyday plan, you can buy a Smart Pack by sending the following text message:

Smart Pack Adding Smart Pack Disable Auto-Renewal of Smart Pack
£10 Smart Pack Text SMART10 to 441 Text STOPSMART10 to 441
£15 Smart Pack Text SMART15 to 441 Text STOPSMART15 to 441
£25 Smart Pack Text SMART25 to 441 Text STOPSMART25 to 441
£10 BlackBerry Pack Text BBPACK10 to 441 Text STOPBBPACK10 to 441
£15 BlackBerry Pack Text BBPACK15 to 441 Text STOPBBPACK15 to 441
£25 BlackBerry Pack Text BBPACK25 to 441 Text STOPBBPACK25 to 441

The cost of the Smart Pack will be deducted from your Pay As You Go airtime balance. If you don’t have enough credit in order to buy the Smart Pack, you’ll be asked to top-up your phone first. Allowances that remain unused after a 30-day period will not carry over to the following 30-day period.

EE Sub-brands
T-Mobile is part of the EE network.

After buying your first Smart Pack, the same pack will automatically renew every 30 days. This is assuming you have enough Pay As You Go credit to buy a new Pack. To stop the Smart Pack from auto-renewing, text the STOP keyword in the table above. Your current Smart Pack will continue for the rest of its duration. Once it expires, you can either buy a new Smart Pack or you can revert to the standard Pay As You Go rates (35p/minute and 14p/text).

If you’re using a smartphone with BlackBerry OS 7 or earlier, you’ll need to buy a special version of the Smart Pack with BlackBerry push e-mail and BBM included. There’s no extra charge for buying the BlackBerry Smart Pack but you’ll need to make sure you text the right code.

Comparison to Other Networks

Although the T-Mobile Smart Packs will normally offer better value than their standard Pay As You Go rates, savvy customers can often find even better deals when they shop around on other networks.

£10 per month bundles

T-Mobile’s £10 Smart Pack comes with 100 minutes, 400 texts and 1GB of 3G internet. For a better value alternative, try giffgaff’s £10 Goodybag. You’ll get the same 1GB monthly download allowance but you’ll also get extra minutes and texts (giffgaff offers 500 minutes and unlimited texts for £10/month). giffgaff is part of O2 and uses the O2 network for coverage – you can see our full review of giffgaff here.

Network Monthly Price Bundle Name Minutes Texts Internet
EE £10/month £10 Everything Pack 150 Unlimited 500MB
EE £10/month £10 Talk & Text Pack 250 Unlimited
giffgaff £10/month £10 Goodybag 500 Unlimited 1GB
giffgaff £12/month £12 Goodybag 500 Unlimited 3GB
O2 £10/month £10 Big Bundle 100 1,000 500MB
Three £10/month All-in-One 10 100 3,000 500MB
T-Mobile £10/month £10 Smart Pack 100 400 1GB
Vodafone £10/month £10 Freedom Freebee 150 Unlimited 500MB

Order giffgaff SIM Card (Free) →
The £10 goodybag comes with 500 minutes, unlimited texts and 1GB internet (coverage from O2).

£15 per month bundles

For £15/month, T-Mobile offers a Smart Pack with 200 minutes, 600 texts and 2GB of internet. Once again, better deals can be had elsewhere. For instance, giffgaff leads the pack with a £12/month tariff giving you 500 minutes, unlimited texts and 5GB of internet.

Network Monthly Price Bundle Name Minutes Texts Internet
EE £15/month £15 Everything Pack 500 Unlimited 2GB
EE £15/month £15 Talk & Text Pack 750 Unlimited
giffgaff £12/month £12 Goodybag 500 Unlimited 3GB
giffgaff £15/month £15 Goodybag 500 Unlimited 5GB
O2 £15/month £15 Big Bundle 200 2,000 1GB
Three £15/month All-in-One 15 300 3,000 All-you-can-eat
T-Mobile £15/month £15 Smart Pack 200 600 2GB

£20+ per month bundles

The priciest Smart Pack comes in at £25/month for 500 minutes, unlimited texts and 3GB of internet. This is beaten by giffgaff’s £18/month offering: you’ll get 2000 minutes, unlimited texts and unlimited internet. In addition to getting larger allowances, you’ll save £7/month compared to T-Mobile.

Network Monthly Price Bundle Name Minutes Texts Internet
EE £25/month £25 Everything Pack 1,000 Unlimited 4GB
giffgaff £18/month* (until March 2015) £20 Goodybag* 2,000 Unlimited Unlimited
O2 £20/month £20 Big Bundle 400 4,000 2GB
T-Mobile £25/month £25 Smart Pack 500 Unlimited 3GB
Vodafone £20/month £20 Freedom Freebee 500 Unlimited 2GB

* Until March 31st 2015, the £20 goodybag is reduced in price down to £18 per month.

For more information, please see our full comparison of the UK’s best value Pay As You Go bundles.

Other Tariffs on T-Mobile Pay As You Go

Text and International Tariffs

As well as the Smart Packs on their ‘Everyday’ tariff, T-Mobile also has two other tariffs on Pay As You Go. On the ‘Text’ and ‘International’ tariffs, you’ll pay for calls and texts on an a-la-carte basis. You also get a free allowance lasting for one month every time you top-up your phone.

‘Text’ tariff ‘International’ tariff
£10 top-up provides: Unlimited texts (for one month) 70 international minutes (for one month)
£15 top-up provides: Unlimited texts
& 500MB internet (for one month)
70 international minutes
& 500MB internet (for one month)
Calls: 30p/minute 30p/minute
Texts: 12p/message 12p/message
Internet: See Internet Boosters below See Internet Boosters below

Full details of the ‘Text’ and ‘International’ tariffs can be found in the T-Mobile price guide.

Pay As You Go Internet Boosters

If you mainly use your smartphone for accessing the internet, you could be better off using a Pay As You Go Internet Booster. There’s a choice of three internet boosters. For long-term usage, we recommend the 6 month Internet Booster. This will give you 500MB of internet every month at the cost of only £3.33/month. The main disadvantage is you pay for 6 months upfront (i.e. you’ll pay £20 for 6 months of internet)

Internet Booster Cost of Booster Effective Cost Download Limit
5 day Internet Booster £2.50 for 5 days £15.20/month 40MB per day
30 day Internet Booster £5 for 30 days £5.00/month 500MB per month
6 month Internet Booster £20 for 6 months £3.33/month 500MB per month

For more information, see the T-Mobile help guide on EE’s website. The download limits for each booster can be found in the T-Mobile Pay As You Go Terms & Conditions.

Handsets

At present, T-Mobile isn’t selling any handsets directly on their network. You can still buy a Pay As You Go handset from EE though this will come with an EE Pay As You Go SIM card.

If you already have a smartphone you’d like to use on T-Mobile, you can activate and use a T-Mobile SIM card. The SIM card will slot into any unlocked smartphone and will allow you to use the phone on a Smart Pack tariff (note: please be sure to use a SIM card of the right size).

It’s no longer possible to order a T-Mobile SIM card: new customers will need to order an EE SIM card instead.

Coverage

T-Mobile currently has 99% population coverage across the UK. It’s a sub-brand of EE but customers are only able to access EE’s 2G and 3G networks (4G internet is reserved for customers on EE). You can check the coverage for your area using EE’s online coverage map.

Switching to T-Mobile: Keep Your Current Phone Number

Transfer Phone Number to T-MobileIf you’re switching over to Pay As You Go on T-Mobile, it’s easy to keep your old phone number. By moving your number over to T-Mobile, you’ll save the hassle of having to telling everyone a new number.

Start by activating your T-Mobile SIM card (you’ll need to activate the SIM card before a transfer can take place). Note: It’s no longer possible to obtain a new SIM card from T-Mobile. If you don’t already have a T-Mobile SIM card, you’ll instead need to order an SIM card from EE.

Once you’ve activated your T-Mobile SIM card, contact your old mobile network and ask them for a PAC Code. The PAC Code will be nine-digits long and will authorise the transfer of your phone number over to T-Mobile. Submit the PAC code through this online form and you’ll have your number moved over on the next working day.

For a step-by-step guide on moving your number to T-Mobile, please select your current mobile network from the drop down menu below:

PAC Code Finder: Transfer Your Phone Number to T-Mobile

Your current network provider:

  More Options

More Information

You can find out more about Smart Packs on the T-Mobile website and on the EE help guide.

Your Comments 56 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 56 comments from readers. You can add your own comment here.

  • Hi I’m on tmobile I use smart pack 10 but don’t want data seen the text and talk pack for £10 tried to change by texting TTP10 to 150 but won’t let me any help please

    • Hi Chris,
      Thanks for your comment. Unfortunately, the Talk & Text Pack is only available to customers on EE Pay As You Go. You’ll need to upgrade your service to EE if you’d like to buy one of these packs.
      Hope this helps,
      Ken

  • Hi there,
    I have been with T-Mobile uk for 16 years (yikes!), mainly payg. I am on the mates rates tariff with a free unlimited texts for the following month, (I think), every time I top up £10. It does expire. What I wanted to ask you please Ken, am I on the expensive one, as I’m aware it’s old! I wanted to change the texts to get free minutes instead. Do you know if they do this and what options I need look at to take it up? I hardly use my phone at all but would use it more if I could use minutes instead. Also, do you know if they would be limited to T-Mobile only, or other networks and landlines too?
    Many thanks and looking forward to your reply,
    Dee

    • Hi Dee,
      Thanks for your comment. You can find the latest version of T-Mobile’s PAYG pricing here. According to that document, I believe you can switch over to the Talk plan by texting TALK to 146. This will give you “100 free minutes to call UK mobiles, voicemail and landlines starting 01, 02 and 03 to use in the following calendar month” after a £10 top-up. Before switching, however, I recommend you double-check the detailed pricing on the plan, as it may differ from your old Mates Rates tariff.
      Hope this helps,
      Ken

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