Upgrading to a new handset or SIM card on TalkTalk Mobile? You won't need a PAC Code to keep your current phone number.

Step 1: Order your new phone or SIM card from TalkTalk Mobile's website

As you're staying on TalkTalk Mobile, it's not necessary to obtain a PAC Code. Instead, you can process your phone number transfer internally inside of TalkTalk Mobile.

Start by ordering your new phone or SIM card using the TalkTalk Mobile website. Please select the type of tariff you're intending to move to:

For a full list of available tariffs and the latest TalkTalk Mobile deals, please refer to this page.

Step 2: Contact TalkTalk Mobile To Transfer Your Phone Number

After receiving your new phone or SIM card, please contact TalkTalk Mobile to transfer your phone number to the new plan. You can do this by calling 2883 from your TalkTalk Mobile handset. Alternatively, dial 0345 172 0044 from any other phone.

You can contact TalkTalk Mobile at any time during their opening hours:

Monday - Friday8am - 8pm
Saturday8am - 8pm
Sunday8am - 8pm

View Latest Deals from TalkTalk Mobile →

Any Other Questions?

In case of any problems during the transfer of your phone number, you should contact your new mobile network (TalkTalk Mobile) with details of the problem.

If you have any other questions on using a PAC Code, please see my in-depth guide to transferring your phone number between networks. You can also read the comments below from other visitors to this website.

← Full Article: "PAC Codes - How to transfer your mobile number when switching networks"

Your Comments 1,943 so far

We'd love to hear your comments on transferring a phone number within TalkTalk Mobile. The comments below are from people who've made the same transfer. You can add your own comments here.

To view all 1943 comments about transferring a phone number, please visit the main PAC Code article.

  • I have two sim only i phone 4 ( my own phones ) contract with TalkTalk. Each phone has its own number.
    I like to cancel one of the phone ( I use WhatsApp with this phone) contract and transfer the number to the phone ( no WhatsApp is installed) I am going to keep.
    Please tell me what I need to do.

    • Hi Tony,
      Many thanks for your comment. In the first instance, I’d probably get in contact with TalkTalk customer support to see if they’re able to arrange this for you. If they aren’t, you can achieve the same outcome using a PAC Code but you will need to port your phone number out to another mobile network before porting it back in (e.g. grab a free SIM card from another mobile network, port your phone number out to that and then back into your new TalkTalk Mobile SIM).
      Hope this helps,

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