The Sky Stream Puck (available as part of the Whole Home pack for Glass) allows you to watch Sky TV in another room with no dish.
It costs £10 per month to add the Whole Home Pack to Sky Glass. There’s also a £50 upfront fee for each Sky Stream Puck but you can get the first one for free if you’re an existing Sky TV customer upgrading from Sky Q.
In this article, we’ll review the Whole Home Pack for Sky Glass, including how you’re able to get it and the channels you’re able to watch. We’ll also look at the Sky Stream Puck: a small device that allows you to watch Sky on your old TV.
What is the Whole Home Pack?
Whole Home Pack For Sky Glass
If you’re using the Sky Glass service and you want to watch Sky TV in another room at the same time, you can add the Whole Home Pack to your plan. This will cost you £10 per month, plus an upfront fee of £50 for each Sky Stream Puck (the first one is free for existing Sky TV customers).
The Sky Stream Puck is a small device that allows you to watch Sky on your old TV. Like Sky Glass, it uses your home broadband connection to receive up to 140 channels so there’s no need to get a satellite dish installed for the Puck. You’ll need a minimum connection speed of 15Mbps if you have one Sky Glass TV and one Sky Stream Puck.
The Whole Home Pack is available on a one-month rolling contract. You can have a maximum of 3 Sky Glass TVs and 6 Sky Stream Pucks at one address.
If you want to watch Sky TV on your laptop, tablet or mobile phone, you can use the Sky Go app instead. Sky Go also allows you to watch TV when you’re out and about (with the ability to download shows to watch whilst you’re offline).
Most Sky Glass customers will be able to use the Sky Go app on two devices at the same time. However, if you add the Sky Glass Whole Home Pack, this will be upgraded so you can use the Sky Go app on up to four devices at the same time. You’ll also be able to use the Sky Go app on your console.
The device limit for Sky Go does not include your Sky Glass TV or any Sky Stream Pucks that you’re using,
Sky’s Ultimate TV package for Sky Glass includes a Netflix Basic subscription. This allows you to watch Netflix in standard-definition on a maximum of one device at any time.
It’s important to know that when you add the Whole Home Pack, this does not include an upgrade to your Netflix subscription.
If you like, you can pay £4 per month to upgrade to Netflix Standard. This will give you HD-quality viewing on up to 2 devices at the same time.
Alternatively, it’s £8 per month to upgrade to Netflix Premium, giving you Ultra HD viewing on up to 4 devices at the same time.
Sky Stream Puck
The Sky Stream Puck is a small device that smartens up your old television and allows you to watch Sky TV on it.
You’ll get the Sky Stream Puck as part of the Sky Glass Whole Home Pack. It’s particularly useful if you’re upgrading from a Sky Q box as the Puck will allow you to continue watching Sky on your old TV.
You can attach the Sky Stream Puck to your television using a HDMI cable. Once attached, you’ll be able to watch up to 140 channels on your TV, depending on your Sky TV subscription. These channels will be in HD quality as standard, with certain channels also available in ultra-HD if you have the relevant add-on.
Your Sky Stream Puck will also allow you to use apps like BBC iPlayer, ITV Hub and Netflix. It also supports the playlists, recommendations and voice control features that you’ll also find on Sky Glass.
Your Sky Stream Puck will connect to your home wi-fi network. You’ll need a minimum connection speed of 5Mbps for each Sky Stream Puck in your home (25Mbps if you’re streaming in ultra-HD quality). This is in addition to the minimum connection speed required for your Sky Glass (10Mbps in HD and 25Mbps in ultra-HD). This means, for instance, you’ll need a minimum total connection speed of 15Mbps for one Sky Glass TV and one Sky Stream Puck, both of them streaming in HD quality.
The Sky Stream Puck is only available to buy if your household also has a Sky Glass TV. You’ll also need to use the Sky Stream Puck and the Sky Glass at the same address. If you don’t, the terms and conditions state that you might be charged a separate subscription fee for use at the other address:
If you or anyone else uses your account or TV service anywhere other than at your address, we may charge you a separate subscription for use at that other address based on the price of your subscription. We’ll notify you before applying that additional charge.
If you’d like to watch Sky TV at another address or whilst you’re away from home, it’s possible to use the Sky Go app on your laptop, tablet or mobile phone instead.
The following table shows the full technical specifications of the Sky Stream Puck:
|Sky Stream Puck|
|Upfront Price:||£50 (first free for Sky TV customers)|
|Requires:||Whole Home Pack (£10 per month)|
|Channels:||Up to 140 channels|
|Features & Design|
|Picture Quality:||HD (standard)
Ultra HD 4K (with Ultra HDR add-on)
|Dimensions:||10.8 x 10.8 x 1.8 cm|
|Stream Puck Ports:||HDMI 2.1
230V AC power
5Mbps for HD
25Mbps for UHD
|Other Requirements:||Sky Glass with Ultimate TV|
|Availability:||98% of UK homes
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If you’re upgrading from the Multiscreen service on Sky Q, your Sky Stream Pucks will replace your old Sky Q Mini boxes. Comparing the two side-by-side, you’ll find the Sky Stream Pucks are significantly smaller (they’re roughly one-third of the size, as well as being substantially thinner). The Sky Stream Puck also supports Ultra HDR picture quality whereas the Sky Q Mini is limited to HD.
One disadvantage of the Sky Stream Puck is that it doesn’t boost your home wi-fi network, in the same way as the Sky Q Mini. If you were previously relying on the Sky Q Mini to get good wi-fi in your home, you may need to invest in a separate wi-fi booster or mesh wi-fi solution.
For more information about Sky Stream Pucks and the Whole Home Pack, please see Sky’s official website.