Upgrading to a new handset or SIM card on Lebara Mobile? You won't need a PAC Code to keep your current phone number.
Step 1: Order your new phone or SIM card from Lebara Mobile's website
As you're staying on Lebara Mobile, it's not necessary to obtain a PAC Code. Instead, you can process your phone number transfer internally inside of Lebara Mobile.
Start by ordering your new phone or SIM card using the Lebara Mobile website. Please select the type of tariff you're intending to move to:
If you're looking for a SIM card from Lebara Mobile, the following deals from £4.50/month are currently most popular:
| Network | Data | Monthly Cost | |
|---|---|---|---|
| 5GB data | £4.50 per month 12 month contract | See deal |
| 10GB data | £7.00 per month 1 month rolling | See deal |
| 20GB data | £8.00 per month 1 month rolling | See deal |
| 30GB data | £9.00 per month 1 month rolling | See deal |
| Unlimited data | £22.50 per month 12 month contract | See deal |
For a full list of available tariffs and the latest Lebara Mobile deals, please refer to this page.
Step 2: Contact Lebara Mobile To Transfer Your Phone Number
After receiving your new phone or SIM card, please contact Lebara Mobile to transfer your phone number to the new plan. You can do this by calling 5588 from your Lebara Mobile handset. Alternatively, dial 020 3059 0304 from any other phone.
You can contact Lebara Mobile at any time during their opening hours:
| Monday - Friday | 9am - 5.30pm |
|---|---|
| Saturday | 9am - 5.30pm |
| Sunday | 9am - 5.30pm |
View Latest Deals from Lebara Mobile →
Any Other Questions?
In case of any problems during the transfer of your phone number, you should contact your new mobile network (Lebara Mobile) with details of the problem.
If you have any other questions on using a PAC Code, please see my in-depth guide to transferring your phone number between networks. You can also read the comments below from other visitors to this website.
← Full Article: "PAC Codes - How to transfer your mobile number when switching networks"
Serban said:
Hello, I am not sure if this is the right topic, but I have been a Lebara customer for 5 years now, pay as you go but always top up monthly and used quite a lot, however I need to change my phone now, and the new one will have a MicroSIM, is it possible to ask for a Lebara MicroSIM and replace my SIM, I need to keep this number,since most people i know have it and i have a lot of contacts on it, so is it possible to keep the number and change from sim to microsim still on Lebara? if so, where do I need to go?
Thanks,
Serban
Ken replied:
Hi Serban,
Thanks for your comment. Your question is about changing a Lebara SIM card down a Micro-SIM (we have an article here about the very topic). Unfortunately, I’m not fully clear on the exact process for changing the size of your SIM card on Lebara Mobile. The best thing to do would probably be to give Lebara a call on 5588 – they should be able to arrange this for you.
Ken