Switching from Talkmobile to Vodafone? It's a straightforward process to keep your existing phone number.

Step 1: Get a PAC Code from Talkmobile

If you’d like to move your phone number from Talkmobile to Vodafone, the first step is getting your Porting Authorisation Code (or PAC Code) from Talkmobile.

There are three ways to get a PAC Code from Talkmobile:

  1. Online: You can get a PAC Code from Talkmobile by logging in to the Talkmobile account website. Once you've logged in, go to My PAC/STAC.
  2. By Text Message: You can get a Talkmobile PAC Code sent to you via SMS text message. Text PAC to 65075 to receive a PAC Code from Talkmobile.
  3. By Phone: You can get a PAC Code by calling Talkmobile. To do this, call them on 5888 using your Talkmobile handset. Alternatively, dial 0333 304 8064 from any other phone. You'll need to call during Talkmobile's opening hours (Monday-Friday 8am-7pm, Saturday 9am-6pm, Sunday 10am-5pm).

Here are some key things to know:

  • A PAC Code is 9 digits long and follows the format ABC 123 456.
  • Your PAC Code is valid for 30 days. If you don't use it during this time, the PAC Code will expire and you'll need to request a new one.
  • You shouldn't close your account at Talkmobile: it'll be closed automatically when your phone number is transferred to Vodafone.

Still in contract with Talkmobile? If so, you may need to pay an early exit fee on your bill from Talkmobile. To find out how much this would be, text INFO to 87075.

Don’t want to keep your Talkmobile phone number? You can switch to Vodafone without taking your phone number with you. If you'd like to do this, get a STAC Code from Talkmobile instead.

Talkmobile STAC Code (Leave Talkmobile Without Keeping Your Number)

If you’d like to leave Talkmobile without keeping your phone number, you’ll need to request a STAC Code rather than a PAC Code. There are three ways to get a STAC Code from Talkmobile:

  1. Online: You can get a STAC Code from Talkmobile by logging in to the Talkmobile account website. After logging in, go to My PAC/STAC.
  2. By Text Message: You can get a Talkmobile STAC Code sent to you via SMS text message. Text STAC to 75075 to receive a STAC Code from Talkmobile.
  3. By Phone: You can get a STAC Code by calling Talkmobile. Call them on 5888 using your Talkmobile handset. Alternatively, dial 0333 304 8064 from any other phone. You'll need to call during Talkmobile's opening hours (Monday-Friday 8am-7pm, Saturday 9am-6pm, Sunday 10am-5pm).

Once you’ve gotten your STAC Code from Talkmobile, the rest of the process for joining Vodafone remains the same.

Step 2: Order your new phone or SIM card from Vodafone's website

You should now order your new phone or SIM card using the Vodafone website. Please select the type of tariff you're intending to move to:

If you're looking for a SIM card from Vodafone, the following deals from £6/month are currently most popular:

NetworkMinutesTextsDataMonthly
Cost
VodafoneUnlimitedUnlimited4GB£6.00
12 months
VodafoneUnlimitedUnlimited12GB£8.00
12 months
VodafoneUnlimitedUnlimited30GB£15.00
12 months
VodafoneUnlimitedUnlimited120GB£20.00
24 months
VodafoneUnlimitedUnlimitedUnlimited£22.00
24 months

For a full list of available tariffs and the latest Vodafone deals, please refer to this page on Vodafone's website.

Alternatively, if you're getting your Vodafone plan from a reseller, tap on their logo for more information:

Vodafone will assign you with a temporary phone number during the transition process. This will allow you to test out the service before you finally transfer your phone number to Vodafone.

Step 3: Give the PAC Code to Vodafone

Once your new phone or SIM card arrives from Vodafone, switch it on and make sure everything's working properly. If, for whatever reason, you need to return or change the handset or SIM card, it's best to do this before transferring your phone number.

Once you're happy to continue with the phone number transfer, contact Vodafone and provide them with your PAC Code from Talkmobile.

Your PAC Code should be entered on Vodafone's online form. Alternatively, you can give the PAC Code to Vodafone by calling 191 on your Vodafone handset. You can also call 03333 040 191 from any other phone.

If you have a STAC Code from Talkmobile rather than a PAC Code, this can be provided to Vodafone in the exact same way.

Providing your PAC Code to Vodafone
The PAC Code should be submitted through a form on Vodafone's website.

Remember:

  • You must provide the PAC Code to Vodafone within 30 days of it being issued by Talkmobile. If the PAC Code has already expired, you'll need to return to step 1 and request a new PAC Code from Talkmobile.

Step 4: Phone Number Transferred (Next Working Day)

As long as you've submitted your PAC Code to Vodafone before 5pm, your phone number transfer will normally be scheduled for the next working day (Monday to Friday only, excluding English bank holidays). After 5pm, you'll need to wait one extra working day for your number to be transferred.

On the day of the transfer, you'll momentarily lose coverage on both mobile networks. When this happens, restart your handset on Vodafone. You should find that the Vodafone phone or SIM card will now associated with your original phone number.

  • If you see an error message (e.g. "SIM card registration failed"), this means it's time to restart your phone.
  • Once the phone number has been transferred to Vodafone, your account on Talkmobile will automatically be closed. You'll receive a final bill from Talkmobile for any outstanding charges.

Get the Latest Deals from Vodafone →

Any Other Questions?

In case of any problems during the transfer of your phone number, you should contact your new mobile network (Vodafone) with details of the problem.

If you have any other questions on using a PAC Code, please see my in-depth guide to transferring your phone number between networks. You can also read the comments below from other visitors to this website.

← Full Article: "PAC Codes - How to transfer your mobile number when switching networks"

Your Comments 1,915 so far

We'd love to hear your comments on transferring a phone number from Talkmobile to Vodafone. The comments below are from people who've made the same transfer. You can add your own comments here.

To view all 1915 comments about transferring a phone number, please visit the main PAC Code article.

  • Hi Ken

    Excellent website, well done. Here my situation. I have to 2 phones both on pay monthly contacts.

    Phone 1 is on Talk Mobile (Phone number 1)
    Phone 2 is on Vodafone (Phone number 2)

    I want to switch them so that:

    Phone 2 is on Talk Mobile (Phone number 2)
    Phone 1 is on Vodafone (Phone number 1)

    I don’t need to make any changes to billing at all. I should add both phone are not network locked and use the same micro SIM type.

    What do I need to do to make this happen. Any pitfalls to consider e.g. downtime/cost etc.

    Cheers

    Robert

    • Hi Robert,
      Thanks for your comment about switching the phone number between two networks/contracts. Unfortunately, I don’t believe it’s possible to do this. Instead, the PAC Code system is designed for more simple requests: switching from one network to another, moving the phone number and closing the account at the old network. Outside of the PAC Code system, there also isn’t any way to achieve what you’re asking for.
      Sorry I wasn’t able to be more helpful with your request! 🙁
      Ken

      • Hi Ken

        I’ve been thinking about this. Think I made it sound over complicated.

        All I want to do is switch numbers between 2 phones on different networks in essence… Surely this must be possible…

        Can’t they just both issue me with a PAC code to exchange. Literally all want to do is to swap the numbers.

        Regards

        Robert

        • Hi Robert,
          Unfortunately, using a PAC Code will automatically close the account on your old network. Hence, if you were to transfer a phone number from Talkmobile to Vodafone, the account on Talkmobile will be closed automatically (the same vice versa from Vodafone to Talkmobile).
          Ken

Leave a Reply