Upgrading to a new handset or SIM card on Lycamobile? You won't need a PAC Code to keep your current phone number.
Step 1: Order your new phone or SIM card from Lycamobile's website
As you're staying on Lycamobile, it's not necessary to obtain a PAC Code. Instead, you can process your phone number transfer internally inside of Lycamobile.
Start by ordering your new phone or SIM card using the Lycamobile website. Please select the type of tariff you're intending to move to:
If you're looking for a SIM card from Lycamobile, the following deals from £4.25/month are currently most popular:
Network | Data | Monthly Cost | |
---|---|---|---|
| 5GB data | £4.25 per month 3 months free 24 month contract | See deal |
| 88GB data | £8.00 per month 1 month rolling | See deal |
Offer ends 2nd Dec | 100GB data | £10.00 per month 1 month contract | See deal |
| Unlimited data | £18.00 per month 3 months free 24 month contract | See deal |
For a full list of available tariffs and the latest Lycamobile deals, please refer to this page.
Step 2: Contact Lycamobile To Transfer Your Phone Number
After receiving your new phone or SIM card, please contact Lycamobile to transfer your phone number to the new plan. You can do this by calling 322 from your Lycamobile handset. Alternatively, dial 020 7132 0322 from any other phone.
You can contact Lycamobile at any time during their opening hours:
Monday - Friday | 8am - 8pm |
---|---|
Saturday | 9am - 6pm |
Sunday | 9am - 6pm |
View Latest Deals from Lycamobile →
Any Other Questions?
In case of any problems during the transfer of your phone number, you should contact your new mobile network (Lycamobile) with details of the problem.
If you have any other questions on using a PAC Code, please see my in-depth guide to transferring your phone number between networks. You can also read the comments below from other visitors to this website.
← Full Article: "PAC Codes - How to transfer your mobile number when switching networks"
Arefa Ahmed said:
My lyca sim card has expired recently. So its not functioning anymore. Is it possible to buy a new lyca sim card and transfer my old number?
Ken replied:
Hi Arefa,
Thanks for your comment. Sadly, it normally won’t be possible to do this if your old phone number has already been deactivated by Lycamobile. However, it might be worth giving them a call in case they’re able to restore it for you.
Ken
Aki said:
Hi there. I am currently Lyca UK customer. I plan to be in Ireland (Dublin) for next 1 year. Can I trf my Lyca UK no. to Lyca Ireland no.?
Regards
Aki
Ken replied:
Hi Aki,
Thanks for your comment. Unfortunately, it’s only possible to transfer your phone number to another SIM card based in the UK. Unfortunately, this means you won’t be able to transfer your phone number from Lycamobile UK to Lycamobile Ireland.
Ken
Aki replied:
Thanks Ken for your reply.
Jane said:
My network provider is lycamobile but suddenly Gt mobile has taken over which i don’t understand. I have a bundle on this number and i can not access the Internet. I have call the customer service several times to sort it out but the problem is still not solve. Almost three day now I don’t have data on my phone. What can I do? Thank
Jane
Ken replied:
Hi Jane,
Thanks for your comment. Lycamobile and GT Mobile are actually owned by the same company, but I’m not quite sure why you’ve suddenly changed from one brand to the other. It really does sound like an internal issue, which you’ll need to resolve directly with Lycamobile.
Sorry I couldn’t be of any more help,
Ken
Hi said:
I am using old Lyca SIM card I am gonna use iPhone how can I get the new sim in same old number I ask that shop to cut my sim they said my SIM card is very old if we cut some time not gonna wrk help me plz
Ken replied:
Hi there,
Thanks for your comment. You’ll only actually need a PAC Code when moving your phone number from one network to another. As you’re actually staying on the Lycamobile network, you just need to replace your current SIM card. You can see this article for more information, though in short: you should contact Lycamobile Customer Services on 322 to get yourself a new SIM card.
Hope this helps,
Ken
Celia said:
Hi,
at the moment I have a micro-sim from Lyca. I bought a new iPhone now which requires nano-sim. I know that I can request a new sim for free on the website, but this will give me a new number.. How can I get a new card with the same old number, i.e. simply replace it? Can I possibly do that in one of the tiny stores that sell lyca-sims? Or is cutting the sim by myself really the only option? :-/
thanks you 🙂
Ken replied:
Hi Celia,
Thanks for your comment. It sounds like you want to replace your micro-SIM with a smaller size nano-SIM (it’s not necessary to use a PAC Code as you’re staying on the same network & tariff as before). The easiest way to get your SIM card replaced is to call Lycamobile Customer Services on 322. They should be able to arrange this for you.
Ken