EE offers three types of Pay Monthly plan: 4GEE Max, 4GEE and 4GEE Essential. Find out how the three types of plan compare.
If you’re looking to buy a new Pay Monthly handset or SIM card from EE, there are now three different types of tariff you’re able to choose from.
EE’s flagship 4G tariff is known as 4GEE Max. Starting from £27.99/month, it gives you uncapped download speeds and up to 40GB of data per month. Customers with 4GEE Max living in London can access 4G+ coverage on a compatible handset. Customers will also get access to BT Sport for the duration of their contract and can use their phone at no extra charge in Europe, Australia, Canada, Mexico, New Zealand and the USA.
For most people, it will be better value choosing a normal 4GEE plan, which starts from £22.99/month. You’ll get access to double-speed 4G (up to 60Mbps download speeds) and a download allowance of up to 10GB per month. You’ll also get free roaming when travelling in Europe and will be able to access 3 months of the BT Sport app.
Finally, on selected handsets, an even cheaper tariff is available called 4GEE Essential. 4GEE Essential starts from £14.99/month and gives you up to 2GB of data to use each month. You’ll also get an inclusive allowance of minutes and texts, and will be able to use your phone in Europe at no extra charge.
In this article, we’ll take an in-depth look at the three tariffs available on EE, along with the features available on each one.
4GEE Tariffs: At A Glance Comparison
The following table shows the key differences between the three types of tariff from EE:
|4GEE Max||4GEE||4GEE Essential|
|Monthly Price||From £27.99/month||From £22.99/month||From £14.99/month|
|Minutes||Unlimited||Unlimited||300 to 1,000|
|Data||3GB to 40GB||1GB to 10GB||300MB to 2GB|
|Data Speed||Fastest speeds available
|Up to 60Mbps
|Up to 60Mbps
|BT Sport||✔ 24 months
(12 months on SIM Only plans)
|✔ 3 month trial||✔ 3 month trial|
|Early Upgrade||✔ On selected 25GB and 40GB plans||✘||✘|
One of the main differences between 4GEE Max and other types of plan is the maximum download speed you’re able to obtain when using EE’s 4G network.
The fastest download speeds are reserved for customers on 4GEE Max. As long as you live in London and have a compatible smartphone supporting Category 6 LTE or higher, you’ll be able to access to EE’s 4G+ service (also known as 4.5G or LTE-Advanced). You’ll get download speeds of up to 90Mbps on the tariff (this is 24 times faster than a standard 3G connection). You can check on EE’s website to see whether you’re living in a 4G+ coverage area.
Customers on 4GEE and 4GEE Essential will have access to double-speed 4G. This gives download speeds of up to 60Mbps (about 16 times faster than a standard 3G connection). In the past, EE restricted customers of 4GEE Essential plans to a download speed of up to 20Mbps. As of 2017, this restriction is no longer in place for new customers joining 4GEE Essential.
In our opinion, the difference in speed when choosing 4GEE Extra will make only a very small difference (perhaps negligible) to your experience on the network. As a benchmark, you’d only need about 4Mbps to stream high-definition video from the internet. For large downloads, the difference may be slightly more noticeable but is still likely to be measured in a number of seconds. For more information, see our review of 4G+ and double-speed 4G. You may also find it interesting to read our guide on mobile download speeds.
As of May 2017, all 4GEE plans include roaming at no extra charge when you travel to an EU destination. You’ll be able to use your inclusive minutes, texts and internet as if you were in the UK (with a fair usage policy of 15GB/month if your data plan contains more than 15GB of data).
Customers on 4GEE Max will also be able to use their UK allowances in 5 non-EU countries (Australia, Canada, Mexico, New Zealand and the USA).
A complete list of inclusive destinations is provided on the EE website:
Roaming countries included: Austria, Azores, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Canary Islands, Denmark, Estonia, Finland, France, French Guyana, Germany, Gibraltar, Greece, Guadeloupe, Guernsey, Hungary, Iceland, Ireland, Isle of Man, Italy, Jersey, Latvia, Liechtenstein, Lithuania, Luxembourg, Madeira, Malta, Martinique, Mayotte, Monaco, Netherlands, Norway, Poland, Portugal, Reunion Islands, Romania, San Marino, Saint Martin (French), Saint Barthelemy, Slovakia, Slovenia, Spain, Sweden, Switzerland and Vatican City (Italy).
Note: Turkey (you may connect to a Turkish network in Northern Cyprus) and Andorra are outside the EU/EEA and not included in our European Roaming Zone.
4GEE Max plans include the above plus Australia, Canada, Mexico, New Zealand and USA.
Customers who regularly travel abroad to countries like Australia and the USA may also wish to consider Three’s Feel At Home offer as an alternative.
All customers joining EE on a Pay Monthly contract will now receive an inclusive subscription to the BT Sport app.
For customers choosing 4GEE Max, the inclusive BT Sport subscription will last for the full length of your plan (i.e. 24 months if you’re buying a handset on a Pay Monthly contract or 12 months if you’re getting a Pay Monthly SIM card).
For customers on 4GEE and 4GEE Essential, the free subscription will last for 3 months. After the initial three months, you’ll need to pay £5/month if you’d like to continue subscribing to BT Sport.
The BT Sport app allows you to watch BT Sport 1, BT Sport 2, BT Sport 3 and ESPN on your EE smartphone. You’ll be able to watch every match from the UEFA Champions League and UEFA Europa League as well as 42 games from the Premier League. There is also a range of other sporting action including Aviva Premiership Rugby, Moto GP, UFC and more. The subscription does not cover watching BT Sport on your TV.
For more information, see the BT Sport FAQs on EE’s website.
With the offer, you’ll be able to trade-in your handset after 12 months to upgrade to a newer version (for instance, you could replace your iPhone 7 with an iPhone 7s next year). There will not be any early termination fees. However, to upgrade, you’ll need to commit for another 24 months and your new plan must cost either the same or more each month. There may also be an upfront charge to get your new handset.
If your old device is damaged when you trade it in, a charge of £100 will be made. There is also a charge of between £240 and £310 if you don’t have an old device to trade-in.
Remember, it’s also possible to upgrade your handset at any time by buying an unlocked smartphone outside of your contract.
In general, flagship smartphones like the iPhone 7 and Galaxy S8 are offered on a choice of either 4GEE Max or 4GEE. The following table shows a side-by-side comparison of how much the two tariffs will cost:
Many mid-range handsets are offered on 4GEE Essential in addition to 4GEE and 4GEE Max options. An example of this is the iPhone SE which is available on all three tariff options:
For a full list of available handsets and tariffs, please see the EE website.
EE has 99% population coverage, including on 2G, 3G and 4G. At present, they have the widest 4G coverage of any UK mobile network (see our review of the coverage on EE for more information).
For faster download speeds, EE’s double-speed 4G network currently offers about 80% population coverage. 4G+ or LTE-Advanced is available to customers in London with a 4GEE Max plan.
Before ordering your handset from EE, you should enter your postcode on EE’s online coverage checker to see the level of 4G coverage available in your area.
If you’re not able to access 4G+ coverage in your area, it might not make sense to pay a premium for this service.
Keeping Your Phone Number
If you’re joining EE and are currently on a different mobile network, it’s a straightforward process to keep your existing phone number.
You should start by ordering your new phone or SIM card from EE’s website. Once you’ve done that, contact your old mobile network and ask them for a PAC Code. A PAC Code is nine-digits long and will authorise the transfer of your phone number to EE.
After your new phone arrives from EE, you can head over to this online form. Here, you can enter your PAC Code and submit it to EE. Once you’ve done this, your phone number transfer will then normally be scheduled for the next working day.
For a step-by-step guide on moving your phone number to EE, please select your current mobile network from the dropdown menu below: