Vodafone offers a choice of Big Value Bundles from £5/month on Pay As You Go.

On Vodafone Pay As You Go, the most popular tariff is currently Big Value Bundles which start from £5 per month. Previously known as Freedom Freebees, a Big Value Bundle will convert your Pay As You Go credit into a 30-day allowance of calls, texts and internet.

Vodafone’s popular £10 bundle comes with 150 minutes, unlimited texts and 500MB of internet. Customers requiring a larger allowance can choose from higher-priced bundles costing £20 or £30 per month. Light users can choose a £5 bundle or customers who don’t want to top-up every month can choose a Freebie tariff which works more like traditional Pay As You Go. Freebie tariffs have a range of top-up offers from £10.

In this article, we’ll review Vodafone’s Pay As You Go service. We’ll look at Vodafone’s Big Value Bundles and also at the alternative Freebie tariffs offered on Vodafone. We’ll also compare Vodafone’s Pay As You Go service to rival networks before looking at the Vodafone Rewards scheme and at the coverage you can expect on Vodafone. Finally, we’ll discuss how you can keep an existing phone number when moving from your current mobile network to Vodafone.

Bundles & Prices

SIM Cards StackedVodafone currently offers a choice of five different tariffs on Pay As You Go: Big Value Bundles, Freebie Minutes, Freebie Texts, Freebie Data and Freebie International Minutes.

For most users (e.g. regular mobile users and anyone with a smartphone), Big Value Bundles will normally be Vodafone’s cheapest available tariff. Big Value Bundles start from £5/month and give you a 30-day allowance of calls, texts and mobile internet.

For light users who don’t have a smartphone, one of Vodafone’s Freebie tariffs can offer better value. With a Freebie tariff, there’s no need to top-up every month. You simply pay for your usage on a per-minute, per-text and per-day basis. You’ll also receive bonus allowances each time you top-up your phone by £10/month or more.

Order Vodafone SIM Card (Free) →

Big Value Bundles

Vodafone Big Value Bundles ImageFor regular mobile users and for anyone with a smartphone, Vodafone’s Big Value Bundles normally offer the best value usage.

With Big Value Bundles, your top-ups are converted automatically each month into a 30-day allowance. There are currently four Big Value Bundles you’re able to choose from ranging in price from £5 to £30 per month:

NetworkMinutesTextsInternetMonthly
Cost
Vodafone100250100MB£5.00
Vodafone200Unlimited1GB£10.00
Vodafone1,000Unlimited6GB£20.00
Vodafone3,000Unlimited20GB£30.00

At the end of the 30 days, any unused minutes & texts will expire automatically with the bundle. Unused data can be rolled over for a maximum of one month. Vodafone will try to renew your bundle automatically if there’s a sufficient amount of credit remaining on your account. If you don’t want this to happen automatically, you can opt-out by calling 2345.

Out Of Bundle Charges

If you use up the inclusive allowances on your Big Value Bundle, you’ll pay the following rates for any further usage:

Calling Rates:
Voice Calls 35p/minute (any network, any time)
Calls to Voicemail 30p/minute
Calls to Special Rate Numbers 45p/minute access charge
+ service charge from the company you’re calling
Messaging Rates:
Text Message (SMS) 14p
Picture Message (MMS) 45p
Internet Rates:
Mobile Internet £2/day (up to 50MB)
Additional Data 10p/MB

Vodafone charges for all phone calls on a per-minute basis. This means the length of all phone calls is rounded up to a full minute before the charge is calculated and deducted from your balance. For instance, a phone call lasting 61 seconds will be rounded up and charged by Vodafone as a 2-minute call (it will therefore cost you 2 x 35p = 70p).

Other Pay As You Go Tariffs

Vodafone Freebies 2015
There are four ‘Freebie’ tariffs where you aren’t required to top-up every month.

For lighter mobile users who don’t necessarily want to top-up every month, Vodafone also offers a choice of four ‘Freebie’ tariffs. These are classic Pay As You Go tariffs where you aren’t required to top-up every month and where your credit won’t be turned into a 30-day allowance. Instead, your top-up will remain as credit on your account and you’ll pay for usage on a per-minute, per-text and per-day basis.

Vodafone’s Pay As You Go rates on a Freebie tariff are currently 30p/minute, 14p/text and £2/day for up to 50MB of internet. Further usage beyond 50MB/day will be charged at an additional 10p/MB. The main selling point of Vodafone’s Freebie tariffs is you’ll get some additional free airtime when you top-up your phone with £10 or more:

  • Freebie Minutes: Top up by £10 and you’ll get 150 minutes of free UK calling (lasts for up to 30 days). In addition to the free calls, you’ll keep the £10 of credit you topped-up by.
  • Freebie Texts: Top-up by £10 and you’ll get 1000 free UK text messages. The free texts will last for up to 30 days. You’ll also keep your £10 of credit for other things (e.g. for 33 minutes of calling).
  • Freebie Data: Top-up by £10 and you’ll get 500MB of free mobile internet. The free allowance will last for up to 30 days. You’ll keep the £10 of credit you originally topped up by.
  • Freebie International Minutes: Top-up by £10 and you’ll receive 60 minutes of free international calling to 61 selected countries. You can also opt in to Vodafone International on Pay As You Go to benefit from cheaper international phone calls. As with other Freebie tariffs, you’ll keep the £10 of credit you topped up by.

For more information, please refer to the Vodafone website for full details about each of the tariffs.

Vodafone has a minimum top-up of £5 each time but doesn’t currently offer any £5 top-up deals. You’ll need to top-up by at least £10/month to take advantage of one of the above deals.

By default, all Vodafone Pay As You Go SIM cards are enrolled on the Big Value Bundles tariff. If you’d like to change to a Freebie tariff, you’ll need to do this after receiving your new Vodafone SIM card. You can change tariff by following the instructions below.

Changing Tariff Or Bundle

If you’re a Vodafone Pay As You Go customer, you can change your tariff at any time by making a short phone call to Vodafone’s automated service:

Your Chosen Tariff Instructions For Changing Tariff
Big Value Bundle Call 4354 from your Vodafone PAYG handset
Freebie Minutes Call 4356 from your Vodafone PAYG handset
Freebie Texts Call 4357 from your Vodafone PAYG handset
Freebie Data Call 4358 from your Vodafone PAYG handset
Freebie International Minutes Call 4351 from your Vodafone PAYG handset

If you’re currently on the Big Value Bundles tariff, you can renew a bundle for 30-days by sending a text message as follows:

Your Chosen Bundle Instructions For Renewing Bundle
£10 Big Value Bundle Text BVB10 to 49501 from your Vodafone PAYG handset
£15 Big Value Bundle Text BVB15 to 49501 from your Vodafone PAYG handset
£20 Big Value Bundle Text BVB20 to 49501 from your Vodafone PAYG handset
£30 Big Value Bundle Text BVB30 to 49501 from your Vodafone PAYG handset

By default, Vodafone will renew your bundle automatically at the end of 30 days. To disable automatic renewal of a Big Value Bundle, call 2345 from your Vodafone handset.

Comparison to Alternatives

In our view, Vodafone’s Big Value Bundles are relatively expensive when compared to other mobile networks. In the following section, we’ll compare Vodafone’s Big Value Bundles to rival offerings from other Pay As You Go networks:

£5 per month bundles

Vodafone offers a £5/month Pay As You Go bundle with 100 minutes, 250 texts and 100MB of data.

For a better value alternative, it might be worth investigating bundles from ASDA Mobile and giffgaff. For instance, ASDA Mobile offers 125 minutes, 2000 texts and 200MB of internet for £5/month (double the amount of data you’d get on Vodafone’s £5 Big Value Bundle).

Alternatively, £7/month will give you 300 minutes, unlimited texts and 1GB of internet (three times as many minutes and ten times as much data for an extra £2/month over Vodafone’s Big Value Bundle).

NetworkMinutesTextsInternetMonthly
Cost
ASDA Mobile1252,000200MB£5.00
giffgaff150500100MB£5.00
Vodafone100250100MB£5.00
ASDA Mobile300Unlimited1GB£7.00
giffgaff250Unlimited1GB£7.50

£10 per month bundles

10 Pound NoteVodafone’s cheapest Big Value Bundle costs £10 per month and comes with 200 minutes, unlimited texts and 1GB of internet.

For just £7 per month, ASDA Mobile offers a very similar deal with 100 extra minutes (ASDA Mobile offers 2G, 3G & 4G coverage from EE):

NetworkMinutesTextsInternetMonthly
Cost
ASDA Mobile300Unlimited1GB£7.00
Vodafone200Unlimited1GB£10.00

At the £10 per month price point, other Pay As You Go networks offer much larger allowances for the same monthly price. For instance, both ASDA Mobile and giffgaff offer 2GB of data (along with 600 minutes on ASDA and 500 minutes on giffgaff). ASDA Mobile makes use of coverage from EE, whilst giffgaff makes use of coverage from O2.

NetworkMinutesTextsInternetMonthly
Cost
giffgaff500Unlimited3GB£10.00
ASDA Mobile600Unlimited2GB£10.00
Three3,0003,0001GB£10.00
EE250Unlimited1GB£10.00
Vodafone200Unlimited1GB£10.00
O21001001GB£10.00

Order ASDA Mobile SIM Card (Free) →
ASDA’s £10 bundle comes with 600 minutes, unlimited texts and 2GB internet (coverage from EE)

£15 per month bundles

15 Pound NotesVodafone no longer offers a £15 Big Value Bundle (this was withdrawn from sale in July 2017).

At the £15 price point, there are a number of attractive deals from rival mobile networks. For instance, both ASDA Mobile and giffgaff offer 1,000 minutes, unlimited texts and 5GB of 4G internet for £15/month.

NetworkMinutesTextsInternetMonthly
Cost
giffgaff1,000Unlimited6GB£15.00
Three3,0003,0005GB£15.00
ASDA Mobile1,000Unlimited5GB£15.00
O22502504GB£15.00
EE1,000Unlimited2GB£15.00

£20 per month bundles

20 Pound NoteVodafone’s £20 Big Value Bundle bundle comes with 1000 minutes, unlimited texts and 6GB of 4G internet.

For just £18/month, giffgaff offers 2000 minutes, unlimited texts and 6GB of 4G internet. Alternatively, Three has an All-in-One 20 bundle with 300 minutes, 3000 texts and 12GB of 4G internet.

NetworkMinutesTextsInternetMonthly
Cost
giffgaff2,000Unlimited9GB£18.00
Three3,0003,00012GB£20.00
ASDA MobileUnlimitedUnlimited8GB£20.00
Vodafone1,000Unlimited6GB£20.00
O22502506GB£20.00
EE1,500Unlimited4GB£20.00

For more information, please see our full comparison of the UK’s best value Pay As You Go bundles.

If you’re willing to undergo a credit check and to sign a Pay Monthly contract, it may also be worth having a look at some of the best value Pay Monthly SIM cards. With a Pay Monthly SIM card, you can sometimes get better value for money and there’s also no need to manually top-up your phone.

Pay As You Go Reward Points

Vodafone RewardsVodafone has a Pay As You Go loyalty scheme known as Vodafone Rewards. With Rewards, you’ll earn points every time you top-up your phone (a £10 top-up gives you 100 Reward points). You also get 50 bonus Reward points whenever you buy a Big Value Bundle. Customers buying a £10 Big Value Bundle every month can therefore expect to earn 1,800 Reward points per year.

Each Reward Point is worth approximately 1p. You can use them for a number of rewards including the following:

Reward Cost
Now TV Sky Sports Day Pass (worth £6.99) 700 Reward Points
Splash Selfie Stick (worth £8) 800 Reward Points
Pocket Cube Speaker (worth £13) 1,300 Reward Points
£20 Amazon Gift Card (worth £20) 2,000 Reward Points

A full list of available rewards can be seen in the Vodafone rewards catalogue.

Please note: Reward points will automatically expire two years after you receive them. This can make it exceptionally difficult to earn the larger rewards. You’ll also need to opt-in to collect your rewards every time you top-up your phone. You can do this by texting COLLECT to 27822 or by visiting vodafone.co.uk/rewards and entering your details.

Handsets

There are two ways to join Vodafone Pay As You Go.

If you’d like a brand new smartphone, you can buy a Pay As You Go phone from the Vodafone website. At the time of writing, handsets start from just £10 when you also buy a Big Value Bundle. You can also buy a Vodafone Pay As You Go handset from third-party retailers like Argos and Amazon.

If you already have an unlocked smartphone that you’re happy to keep, you can order a free Vodafone SIM card to go in that handset. If your mobile phone is currently locked to a network, see our guides on unlocking an iPhone and unlocking a Samsung Galaxy smartphone.

Coverage

2G, 3G and 4G Coverage

Vodafone Coverage
Vodafone offers 98% population coverage across the UK.

Vodafone offers 98% population coverage across the UK. This includes 89% population coverage on 3G and 86% population coverage on 4G.

Before joining Vodafone Pay As You Go, we strongly recommend checking the coverage in your area. You can do this by entering your postcode on Vodafone’s online coverage map:

Check Vodafone Coverage (vodafone.co.uk) →

For customers living in an area with poor Vodafone coverage (e.g. in a rural area or a basement flat), the £69 Vodafone Sure Signal will give you a guaranteed five-bar signal at home.

Tethering Isn’t Permitted

Tethering or personal hotspot refers to the process of sharing your smartphone’s internet connection with other devices (e.g. with your laptop or tablet).

Customers on Vodafone Pay As You Go should be able to tether, but numerous readers have experienced difficulties doing so (e.g. when attempting to tether from some iPhones).

For more information, see our in-depth guide to tethering on UK mobile networks.

Keeping Your Phone Number

Transfer Phone Number to VodafoneIt’s easy to keep your existing phone number when moving to Vodafone.

To transfer your phone number to Vodafone, start by contacting your current network and asking them for a PAC Code. A PAC Code is nine-digits long and will authorise Vodafone to take control of your phone number.

Once you have the PAC Code from your old network, you can give it to Vodafone through this online form. Vodafone will then handle the transfer of your phone number to their network (it should normally take place on the next working day).

As it’s not possible to transfer Pay As You Go credit from another network to Vodafone, you should try to use up the remaining credit on your old network before moving your phone number to Vodafone.

For a step-by-step guide on transferring your phone number to Vodafone, please select your current mobile network:

PAC Code Finder: Transfer Your Phone Number to Vodafone

Your current network provider:

  More Options

More Information

For more information on Vodafone’s Big Value Bundles, please refer to the official Vodafone website. You can also order a new Pay As You Go handset or a free SIM card on the Big Value Bundles tariff.

Your Comments 59 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 59 comments from readers. You can add your own comment here.

  • my pay as you go bundle of 10£ expires on the 15th sept. i hv about 950 rewards points. i will not be renewing the bundle after 15th as i am leavin uk on the 26th sept. will i be able to use the rewards point to use data and texts after non renewal?

    • Hi BG,
      You can see the Vodafone Rewards catalogue here. I’d probably recommend trying to use the points before you leave the UK (e.g. you could buy a NOW TV entertainment pass, a Selfie Stick or something like that). Alternatively, you could use your Reward points to buy an allowance (e.g. 350 points for up to 500MB data to use over a week).
      Hope this helps,
      Ken

  • Jenny Mackenzie said:

    Hi Ken!
    First and foremost, a huge “Thank You” for all the hard work you put into continuing to maintain this brilliant resource! 🙂 If I may I’d like to correct a couple of things about the Vodafone bundles, and also to share my experience with PAYG here in the UK.

    Vodafone have modified the £30 bundle, since 1st July. It now offers Unlimited texts, 3000 minutes of UK calls, and 20GB data. Another point worth highlighting is that unused data ROLLS OVER – which I think is unique among the PAYG offers.

    ALSO important to note: the bundle can be used exactly as in the UK in many non-EU countries (obviously within the EU, roaming charges have been abolished by all carriers). My own situation is that I divide my time between (non-EU) Switzerland and the UK for work, and I need a generous allowance of both calls and data here, but as a part-time resident, I cannot commit to a monthly contract. However, I can afford a decent bundle.

    In fact TWO: I have the £30 bundles from both O2 and Vodafone. Both have their strengths and their weaknesses – fortunately not the same!! But it means I have a combined 40GB of tetherable data, up to 20GB of which can be rolled over to the next month, and when I arrive back in Switzerland I don’t need to rush to insert a local SIM before using my phone or fear horrific costs.

    O2 offer great customer service; Vodafone’s is virtually non-existent.

    O2 doesn’t allow me to roll over data, or use my bundle in another country, but it offers great international rates from the UK via O2 WorldChat.

    I do realise that £60 a month will seem OTT to some readers, but in the end it comes down to “horses for courses” doesn’t it? I have no landline, no broadband in this country. So that sum represents the totality of my telephone and internet spend with two reliable 4G carriers. I regularly tether to my laptop and tablet, and have no problems either uploading work or relaxing with Netflix or Amazon video.

    Anyway, forgive the lengthy post, but I hope it might help some other trans-national professional like me to find reliable, cost-effective communications solutions, which can be very difficult for folk without a permanent address in the UK.

    • Hi Jenny,
      Wow, thank you so much for your super detailed contribution as well! I’ll update the information about Vodafone’s new Big Value Bundles very shortly. Thanks also for the information about EU roaming – you might also be interested to take a look at this article which discusses the new EU roaming legislation (including which mobile networks allow you to roam in Switzerland, fair usage policies for roaming in Europe, etc).
      Thanks again!
      Ken

  • Hi namesake,

    There is an error in your report.

    “ASDA Mobile makes use of coverage from EE, whilst giffgaff makes use of coverage from Vodafone.”

    giffgaff actually makes use of coverage from O2.

    Love your column, thanks for all the interesting info.

    Best regards,

    Ken.

    • Hi there fellow Ken,
      Many thanks for the heads up about this! Looks like I made a typo and failed to pick up on it whilst proof-reading it over! I’ve now amended it as suggested – thanks so much for letting me know about this!
      Ken

  • ive been with Vodafone for years but over time there service has gotton so bad where i live i decided to look for a better network. In my location im at now the 4g signal is terrible and nearly every network i see is cheaper than Vodafone,ive decidded to move over to giffgaff which has the o2 network with great signal on 4g in my area,and the £10 buddle much cheaper than Vodafone.
    I was able to keep the same number also u just need the pac code from Vodafone and pump the code and number you want to keep in your account settings on giffgaff website and 4 days later you have the same number.The move from Vodafone was very easy and they gave me he pac code by phone and also followed with a text ty for that Vodafone,thought it would be a nightmaire but it all went well

  • Minh Hoang Ke said:

    I want to ask, I did top up £20 to new sim card, I did not buy bundle but vodafone did auto buy bundle and minus £20 from my balance. I want to top up for unlock phone. Can I complain and take £20 back?

    • Hi Minh,
      Sorry about this – unfortunately, Vodafone will automatically do that if you’re subscribed to their Big Bundles tariff (to avoid this, you’ll need to choose one of their other tariffs e.g. Freebie Data). As you weren’t aware this would happen and as you were topping up specifically to unlock your handset, I’d recommend giving Vodafone Customer Services a call (dial 191 from your Vodafone handset or call 03333 040 191 from any other phone). If you haven’t used the bundle, they might be able to cancel it and return the credit to your account.
      Hope this helps,
      Ken

  • I have been robbed blind the last couple days by Vodafone. I have put nearly £80 quid on trying to get my £40 big bundle, and all it repeats is, “I don’t have enough credit”, when I still have at least £48, also my date has run out on previous bundle, so should be able to buy one. I’m sick of Vodafone, therefore, leaving once credit runs out.

  • I got a 10 pound freedom freebee on the 26/09/15 it is now 10/10/15 and my unlimited texts have stopped sending, this is not the first time this has happened. I am really not happy with it and I am thinking about leaving Vodafone.
    I called the 191 but it just confused me as I didn’t know what do it and it was frustrating.

  • I have spent £30 I really want my £10 big bundle plus I want my £20 back, been with Vodafone for years an this is how they get money out of you

  • hi, i have tried for the last two, three days to try and buy the £10 big value bundle, the auto recorded messages says that it has gone through and they will send me a message when i am able to use it but they havnt sent me a message what should i do?

    • Douglas tuesday replied:

      I recently bought a Vodafone smart 4 max. I have cancelled my 20 pound bundle and prior to my bundle expiring I have successfully bought a 10 pound bundle but this has not appeared on my phone. Any thoughts.

  • Bought a £10 bundle pack yesterday, it’s saying the sim Is activated as it was a new SIM card I got aswell but for some reason my texts wont send when I am meant to get unlimited texts with the bundle deal. It also keeps saying no service then coming back on. Any help? Getting very annoyed, paid for something I can’t even use, need a solution and fast???

    • Hi Caitlen,
      Thanks for your comment. Unfortunately, it sounds as if you might have either poor coverage or a misconfiguration on your Vodafone handset. The best thing to do is probably to bring your handset into a Vodafone retail store: they should be able to take a look at the handset and should hopefully help in diagnosing the problem.
      Ken

    • Hi Vi,
      Thanks for your comment. Unfortunately, you will need to put extra money on if you want to send MMS picture messages on Freedom Freebees/Big Value Bundles. Picture messages are 36p each and are excluded from your bundle allowances.
      To save money, I would suggest you instead send the picture message via an app on your smartphone (e.g. use something like WhatsApp or Facebook Messenger). There’s no extra charge when sending photos through an app and the data usage comes out of your normal data allowances.
      Ken

  • Barry Stavers said:

    I have one of those Vodafone mobile wifi units. I have used up the initial preloaded data. How do I top it up and what will I get for my money?

    Thanks

    • Hi there,
      For more information on topping up your Vodafone mobile broadband dongle, see this page on Vodafone’s website (you can click the link to “buy a data plan”). A list of available data packs can be found here on Vodafone’s website (click the ‘Pay As You Go’ option). To summarise, you can buy a 30 day data pack: it’s £3 for 200MB, £5 for 250MB, £10 for 1GB or £20 for 3GB of data.
      Hope this helps,
      Ken

  • cherril Anderson said:

    Twice I’ve bought a ten pound freedom freebie and twice I’ve been given unlimited texts and 500mb of data but no minutes of calls. How do I dort this out?

  • It shows unlimited text when I top up, but when I reach/send a 1000 I cannot send any more text? What’s the problem with that? Shouldn’t it be unlimited

  • I’ve never had a Vodafone freebee, just bought a phone and put £10.00 on it… got my freebie but after two hours I haven’t received the 30 days free internet which I was promised in store. please help thank you. Neil

  • Jeanne O'Brien said:

    I bought a £15 freedom freebie on the 28th December 2014, and do not appear to have any minutes added to this pack. Can you help please?

    • Hi Jeanne,
      Is it possible your Freedom Freebee bundle has just expired today (it’s just gone 30 days since the 28th December). If you were charged for the Freebee but you didn’t receive minutes for the whole of the past month, it’s probably worth asking Vodafone Customer Services (dial 191 from your Vodafone handset). Unfortunately, it’s only Vodafone who can investigate this further as only they have access to your account.
      Ken

  • Twice I have phoned & set up a freebee bundle & both times have been told I will be sent a message within an hour and I’m still waiting 2 days later not happy at all

  • I have just topped up £20 and usually I would get the £20 plan with 500 minutes, unlimited texts and I think it’s unlimited data. I rang 2345 back up a few minutes later to find out it’s taken £2 away, now I can’t get my plan.
    The £10 one isn’t enough minutes etc for me… I’m a young mum and don’t have enough money to carry on buying top ups that aren’t going to work, I’m really disappointed that the £2 went for no reason, as I’ve not used it for anything. The last time I topped up it was 20 pound and Vodafone to it all so I don’t know how I could have used it, and I haven’t used the lending £3 either, as it’s £2 that’s come off out of the blue for nothing.
    I’ve had enough of Vodafone taking advantage of this, as last time it never gave me my plan either and ended spending the credit because I needed it. I have a 4month old and only get £34 pound for him and myself and that’s all. I haven’t got money to carry on topping up because Vodafone is a terrible network! And I don’t have money to get my phone unlocked to other networks or to buy a new phone!!

  • I put 10 pounds on my phone and I did not get the package deal that I was meant to have so I went and put another 5 pounds on so that I could get my freebee. I think vodafone is rubbish so I am thinking of going back to giffgaff and leaving vodafone

  • Hello
    I went to the newsagents yesterday to get a voucher and top up my freebee, on doing so Ithen phone 2345 and enter the number on the voucher. Why was this not deemed as a freebee top up only standard top up, I have used the phone today only to find out I have only 2 pounds of credit left, I feel vodaphone goes out of its way to entrap people by making it difficult to add the freebee using a voucher topup.

    what have I done wrong please, how can I be sure this will not happen again.

    regards

    duncan

    • Hi Duncan,
      Thanks for your comment. Was the previous Freedom Freebee still active on your account (i.e. was it still within 30 days of your previous top-up)? If so, the top-up wouldn’t have converted into a Freebee automatically. This is because, unfortunately, it’s not possible to renew your Freebee early.
      If your previous Freedom Freebee has already expired then the top-up should have been converted automatically into a 30-day Freedom Freebee. In this case, it’s worth getting in touch with Vodafone Customer Services on 191. They should hopefully rectify their mistake and add the Freedom Freebee retrospectively to your account. They should also refund your previous out-of-Freebee spending.
      Ken

    • Hi Pat,
      Thanks for your comment. With Freedom Freebees, your top-up is converted automatically into a 30-day bundle. For instance, if you were to top-up £10 then you’d automatically have the £10 Freedom Freebee bought from your credit. You’ll have 150 minutes, unlimited texts and 500MB of internet to use though the airtime balance on your account will be zero.
      Hope this helps,
      Ken

  • Are the out of bundle charges which apply once you have used up the freebies limited to the initial cost, ie if you top up £10, use your allowance and use £10 of other stuff dose the sim stop charging?
    I’m worried that the kids could run up big bills if its not capped.
    Thanks

    • Hi Derrick,
      Thanks for your comment. Unfortunately, the out-of-bundles charges will not be capped. If the allowances in your bundle have all run out, you’ll pay a rather punitive 35p/minute and £2/day for up to 50MB of internet. It’s also not possible to renew your bundle early which underlines the importance of choosing the right bundle (i.e. there’s no possibility to upgrade from the £10 to £20 Freebee in the middle of the month). To reduce the chances of running up a large bill, you could make sure there’s very little credit on the SIM card (it’s only possible to spend money that’s been topped up to the SIM card – no credit facilities are available on Pay As You Go).
      Alternatively, consider a network such as giffgaff. £10/month will get you 500 minutes, unlimited texts and 1GB of internet. Out of bundle rates are lower at 10p/minute and 20p/day for up to 20MB of internet. You’re also able to renew your bundle early (so you simply buy a new £10 bundle if the 500 minutes runs out early). You can get a free SIM card here.
      Hope this helps,
      Ken

    • Hi Kimberley,
      You can find out the remaining allowances on your Freedom Freebee plan by calling 2345 from your Vodafone PAYG handset. You could also use the My Vodafone app (available on iPhone, Android and BlackBerry).
      Hope this helps,
      Ken

  • Hi I’ve bought new google phone with sim and got a ten pound too up to receive the 30 days data I’ve now topped up twice with same amount and still waiting to receive this. Obviously I. Now have used the top up but can u please tell me how long it is before you take the ten pound for data thanks

    • Hi Sharon,
      Thanks for your comment. Have you double-checked that you’re on the Freedom Freebees tariff as opposed to another tariff (e.g. Freebees Minutes)? If you’d like to switch to the Freedom Freebees tariff, dial 4354 from your Vodafone PAYG handset. You should then be able to buy the £10 Freebee. Alternatively, if you meant the Freebee Data tariff, you’ll need to call 4358 to switch to the tariff. More info about the different tariffs here.
      Ken

  • Hello Kat,
    I have topped up £20 for the freebee data payg plan and noted I can keep the £20 credit. I used £5 to buy for the extra local minutes. The question is that can I use the remaining credit £15 plus I top up £5 again for the following month to start another £20 freebee data plan ? Or the credit inside can only buy all other extra?

    • Hi Iris,
      The Freebee Data plan allows you to keep your £20 credit (it’s different from the Freedom Freebees mentioned in this article). On Freebee Data, you receive 1GB of UK data every time you top-up (the free data will last for 30 days). Next month, you’ll need to top-up another £20 in order to get the free data from Vodafone. If you don’t, you’ll pay the normal PAYG rates of £2/day for up to 50MB of internet. You could also convert £5 of credit into 500MB of data (you can call 34441 if you’d like to do this).
      Hope this helps,
      Ken

    • Hi Kat,
      Thanks for your comment. Unfortunately, it’s not possible to transfer credit between networks. Hence, you can’t transfer your Vodafone credit to your boyfriend’s account which is on O2.
      Sorry I couldn’t be more helpful.
      Ken

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