Upgrading to a new handset or SIM card on Lycamobile? You won't need a PAC Code to keep your current phone number.

Step 1: Order your new phone or SIM card from Lycamobile's website

As you're staying on Lycamobile, it's not necessary to obtain a PAC Code. Instead, you can process your phone number transfer internally inside of Lycamobile.

Start by ordering your new phone or SIM card using the Lycamobile website. Please select the type of tariff you're intending to move to:

For a full list of available tariffs and the latest Lycamobile deals, please refer to this page.

Step 2: Contact Lycamobile To Transfer Your Phone Number

After receiving your new phone or SIM card, please contact Lycamobile to transfer your phone number to the new plan. You can do this by calling 322 from your Lycamobile handset. Alternatively, dial 020 7132 0322 from any other phone.

You can contact Lycamobile at any time during their opening hours:

Monday - Friday8am - 8pm
Saturday9am - 6pm
Sunday9am - 6pm

View Latest Deals from Lycamobile →

Any Other Questions?

In case of any problems during the transfer of your phone number, you should contact your new mobile network (Lycamobile) with details of the problem.

If you have any other questions on using a PAC Code, please see my in-depth guide to transferring your phone number between networks. You can also read the comments below from other visitors to this website.

← Full Article: "PAC Codes - How to transfer your mobile number when switching networks"

Your Comments 1,915 so far

We'd love to hear your comments on transferring a phone number within Lycamobile. The comments below are from people who've made the same transfer. You can add your own comments here.

To view all 1915 comments about transferring a phone number, please visit the main PAC Code article.

  • My lyca sim card has expired recently. So its not functioning anymore. Is it possible to buy a new lyca sim card and transfer my old number?

    • Hi Arefa,
      Thanks for your comment. Sadly, it normally won’t be possible to do this if your old phone number has already been deactivated by Lycamobile. However, it might be worth giving them a call in case they’re able to restore it for you.

  • Hi there. I am currently Lyca UK customer. I plan to be in Ireland (Dublin) for next 1 year. Can I trf my Lyca UK no. to Lyca Ireland no.?


    • Hi Aki,
      Thanks for your comment. Unfortunately, it’s only possible to transfer your phone number to another SIM card based in the UK. Unfortunately, this means you won’t be able to transfer your phone number from Lycamobile UK to Lycamobile Ireland.

  • My network provider is lycamobile but suddenly Gt mobile has taken over which i don’t understand. I have a bundle on this number and i can not access the Internet. I have call the customer service several times to sort it out but the problem is still not solve. Almost three day now I don’t have data on my phone. What can I do? Thank

    • Hi Jane,
      Thanks for your comment. Lycamobile and GT Mobile are actually owned by the same company, but I’m not quite sure why you’ve suddenly changed from one brand to the other. It really does sound like an internal issue, which you’ll need to resolve directly with Lycamobile.
      Sorry I couldn’t be of any more help,

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