BT offers Full Fibre 500 and Full Fibre 900 broadband with up to 12 months access to the Xbox Game Pass Ultimate included.
In the UK, BT currently offers full fibre broadband on a choice of plans including Full Fibre 100, Full Fibre 500 and Full Fibre 900. Making use of a fibre optic connection all the way into your home, it gives you faster download speeds and a more reliable broadband connection. It also allows you to use up to 100 devices across your home at the same time.
As a special offer, you’ll currently get up to 12 months access to the Xbox Game Pass Ultimate included when you choose the Full Fibre 500 or Full Fibre 900 plan. This gives you access to more than 100 high-quality Xbox games to play on-demand, including on your PC, console or mobile phone.
In this article, we’ll look at BT’s full fibre broadband plans and how they compare in terms of the download speeds available. We’ll also look at the features available on BT’s full fibre service and where it’s currently available.
BT Full Fibre Plans
In the UK, BT now offers full fibre broadband. Making use of a fibre optic connection all the way into your home, it gives you faster download speeds and a more reliable broadband service.
For the fastest download speeds, you can choose the Full Fibre 100, Full Fibre 500 and Full Fibre 900 plans. Alternatively, if you’re living in a property that’s enabled for full fibre, you can also get BT’s regular fibre broadband plans (such as Fibre 2) through a full fibre connection.
One of the primary benefits of choosing full fibre broadband is the much faster download speeds compared to normal fibre broadband. Compared to regular fibre, Full Fibre 100 is about twice as fast. Meanwhile, Full Fibre 500 is about 7 times faster and Full Fibre 900 is about 13 times faster.
To give an example, it might take around two hours to download the latest console game on regular fibre. In contrast, this would take as little as 8 minutes if you’re using full fibre broadband. Similarly, it might take 40 minutes to download a 4K movie on normal fibre broadband. This would be reduced to just 3 minutes on full fibre broadband.
The following table shows a side-by-side comparison of the download times you might expect on BT’s full fibre plans:
|Regular Fibre||Full Fibre 100||Full Fibre 500||Full Fibre 900|
|2 hours||1 hour, 10 minutes||14 minutes||8 minutes|
|Ultra HD movie
|40 minutes||30 minutes||6 minutes||3 minutes|
|9 minutes||6 minutes||1 minute||40 seconds|
In addition to faster download speeds, a full fibre plan will also allow you to use more devices at the same time on your home network. For instance, you could be streaming, gaming and downloading on 100 devices at the same time when using full fibre broadband.
The following table shows a side-by-side comparison of the number of devices you can expect to use at the same time on full fibre broadband:
|Regular Fibre||Full Fibre 100||Full Fibre 500||Full Fibre 900|
|4K video streaming
|2 devices||4 devices||20 devices||36 devices|
|HD video streaming
|15 devices||20 devices||100 devices||100+ devices|
Xbox Game Pass Ultimate
At present, customers choosing Full Fibre 500 or Full Fibre 900 will receive up to 12 months inclusive access to the Xbox Game Pass Ultimate (you’ll get 6 months on Full Fibre 500 and 12 months on Full Fibre 900). This gives you access to more than 100 high-quality Xbox games to play on-demand. You’ll also get an EA Play membership, with new games being added all the time including day one releases.
BT Full Fibre Features
All of BT’s full fibre plans include a ‘Stay Fast’ speed guarantee. This is a minimum guaranteed download speed for your full fibre connection. If the speed of the connection to your hub drops below a guaranteed minimum, you’ll be able to claim a £20 gift card as compensation from BT.
The Stay Fast Guarantee speeds are as follows:
- Full Fibre 100 has a Stay Fast Guaranteed download speed of 100Mbps.
- Full Fibre 500 has a Stay Fast Guaranteed download speed of 250Mbps.
- Full Fibre 900 has a Stay Fast Guaranteed download speed of 450Mbps.
There’s also a Stay Fast guaranteed upload speed of 10Mbps on all Full Fibre plans. For more information, see the BT website.
If you’re looking for a guaranteed Wi-Fi signal in every room of your home, this is available with BT’s Complete Wi-Fi add-on.
With the Complete Wi-Fi add-on, you’ll be sent a Wi-Fi Disc that works your Smart Hub 2 router to boost the Wi-Fi signal in your home. This is backed by the Complete Wi-Fi Guarantee, which gives you up to 2 more Wi-Fi Discs at no extra cost if required. If you’re then still unable to get Wi-Fi in every room, BT will give you £100 back.
For more information, see our BT Complete Wi-Fi review.
The Hybrid Connect add-on gives you unbreakable home wi-fi by making use of a 4G-based backup connection provided by EE.
Should there ever be a fault with your fibre broadband connection, your Hybrid Connect will kick in automatically to keep you online. It will do this automatically and transparently, so all of your devices will remain online without disruption.
For more information, see our BT Hybrid Connect review.
Inclusive Online Security
You’ll get inclusive online security on all of BT’s full fibre plans. This includes BT Virus Protect security for use on up to 15 devices. This is powered by Norton and it also includes the Norton Password Manager.
Alongside this, you’ll get 1,000GB of inclusive online storage on the BT Cloud, giving you a secure place to backup your files online.
You can add BT TV to your full fibre plan for a flexible television service with Netflix, NOW, AMC and more.
You can choose from five different plans on BT TV. All of the Entertainment-based plans now include a Netflix subscription so you can watch any show from the Netflix catalogue on-demand. You’ll also get a NOW Entertainment membership, giving you channels like Sky Atlantic, Sky Max, Sky Showcase and more.
All of the BT TV plans include the wi-fi enabled BT TV Box Pro which allows you to pause, rewind and record live television.
For more information, see our BT TV review.
BT Mobile Offers
As a BT Broadband customer, you can get a £5/month discount on all BT Mobile plans. This means you can get a 5G-ready SIM card for your mobile phone from as little as £8/month:
If you choose a BT Mobile SIM card costing £15/month or more, you’ll get inclusive access to the BT Sport app on your mobile phone. This will allow you to watch all four BT Sport channels with live action from the Premier League, UEFA Champions League and more.
Full Fibre Availability
At present, BT’s full fibre broadband is available in around 6 million homes (approximately 21% of all UK homes). To see whether full fibre is available where you live, enter your postcode on BT’s website to check the availability:
If you’re not currently able to get full fibre broadband, you may still be offered one of BT’s regular fibre broadband plans. BT is currently aiming to roll out full fibre broadband to 25 million homes by the end of December 2026.
Switching to BT
If you’re currently using a different broadband provider, it’s easy switching your service to BT.
Start by ordering your new BT Broadband plan online. Once you’ve done this, you’ll be given the go-live date for your new full fibre service. An engineer visit will normally be required to install full fibre (this will normally be scheduled for around 2 weeks time).
If you’re switching from another Openreach-based provider, BT will contact your old provider for you to cancel the old service. However, if you’re a customer of Virgin Media or another provider that doesn’t use the Openreach network, you’ll need to contact them directly to cancel your old service.
For step-by-step instructions on how to switch to BT Broadband, please select your current broadband provider from the drop-down menu below:
Switch to BT Broadband
Your step-by-step guide to switching
For more information, see our full guide to switching home broadband providers in the UK.
For more information about BT’s full fibre broadband plans, please see BT’s official website.