{"id":26662,"date":"2020-08-11T17:00:53","date_gmt":"2020-08-11T16:00:53","guid":{"rendered":"https:\/\/kenstechtips.com\/?p=26662"},"modified":"2022-08-10T11:04:39","modified_gmt":"2022-08-10T10:04:39","slug":"cancel-broadband-service","status":"publish","type":"page","link":"https:\/\/kenstechtips.com\/index.php\/cancel-broadband-service","title":{"rendered":"Cancelling Your Broadband Service: How To Cancel &#038; Early Cancellation Fees"},"content":{"rendered":"<p class=\"lead\"><em>Find out how to cancel your home broadband service and how much it will cost you if you cancel during your contract.<\/em><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-23813 size-medium\" src=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Home-Broadband-250x167.jpg\" alt=\"\" width=\"250\" height=\"167\" srcset=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Home-Broadband-250x167.jpg 250w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Home-Broadband-768x512.jpg 768w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Home-Broadband-40x27.jpg 40w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Home-Broadband-100x67.jpg 100w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Home-Broadband-500x334.jpg 500w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Home-Broadband-750x500.jpg 750w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Home-Broadband.jpg 1000w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/>There are many reasons you might want to change <a href=\"https:\/\/kenstechtips.com\/index.php\/home-broadband\">your home broadband provider<\/a>. For instance, you might be looking for faster <a href=\"https:\/\/kenstechtips.com\/index.php\/download-speeds-2g-3g-and-4g-actual-meaning\">download speeds<\/a> elsewhere, you might be moving to another address or you might have found a better broadband deal from another provider.<\/p>\n<p>In some cases, an early exit fee or early termination charge (ETC) will apply when you cancel your home broadband service in the UK. This will normally be the case if you had agreed to stay with your provider for a given amount of time (e.g. 12 months, 18 months or 24 months) and are now looking to cancel your service during the minimum commitment period.<\/p>\n<p>In this article, we&#8217;ll explain the cancellation process for home broadband in the UK, how you can cancel your broadband service and how much you&#8217;ll need to pay when you cancel. We&#8217;ll also discuss a few alternatives to cancelling your broadband service such as improving your download speeds another way.<\/p>\n<p><!--more--><\/p>\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#How_To_Cancel_Your_Broadband_Service\"><span class=\"toc_number toc_depth_1\">1<\/span> How To Cancel Your Broadband Service<\/a><\/li><li><a href=\"#Overview_of_Early_Exit_Fees\"><span class=\"toc_number toc_depth_1\">2<\/span> Overview of Early Exit Fees<\/a><\/li><li><a href=\"#Early_Cancellation_Charge_By_Internet_Service_Provider\"><span class=\"toc_number toc_depth_1\">3<\/span> Early Cancellation Charge: By Internet Service Provider<\/a><ul><li><a href=\"#BT_Broadband\"><span class=\"toc_number toc_depth_2\">3.1<\/span> BT Broadband<\/a><\/li><li><a href=\"#EE_Broadband\"><span class=\"toc_number toc_depth_2\">3.2<\/span> EE Broadband<\/a><\/li><li><a href=\"#Hyperoptic\"><span class=\"toc_number toc_depth_2\">3.3<\/span> Hyperoptic<\/a><\/li><li><a href=\"#Now_Broadband\"><span class=\"toc_number toc_depth_2\">3.4<\/span> Now Broadband<\/a><\/li><li><a href=\"#Plusnet\"><span class=\"toc_number toc_depth_2\">3.5<\/span> Plusnet<\/a><\/li><li><a href=\"#Post_Office_Broadband\"><span class=\"toc_number toc_depth_2\">3.6<\/span> Post Office Broadband<\/a><\/li><li><a href=\"#Shell_Energy_Broadband\"><span class=\"toc_number toc_depth_2\">3.7<\/span> Shell Energy Broadband<\/a><\/li><li><a href=\"#Sky\"><span class=\"toc_number toc_depth_2\">3.8<\/span> Sky<\/a><\/li><li><a href=\"#TalkTalk\"><span class=\"toc_number toc_depth_2\">3.9<\/span> TalkTalk<\/a><\/li><li><a href=\"#Virgin_Media\"><span class=\"toc_number toc_depth_2\">3.10<\/span> Virgin Media<\/a><\/li><li><a href=\"#Vodafone_Broadband\"><span class=\"toc_number toc_depth_2\">3.11<\/span> Vodafone Broadband<\/a><\/li><\/ul><\/li><li><a href=\"#Alternatives_to_Cancelling_Early\"><span class=\"toc_number toc_depth_1\">4<\/span> Alternatives to Cancelling Early<\/a><ul><li><a href=\"#Improving_Download_Speeds\"><span class=\"toc_number toc_depth_2\">4.1<\/span> Improving Download Speeds<\/a><\/li><li><a href=\"#Moving_Home\"><span class=\"toc_number toc_depth_2\">4.2<\/span> Moving Home<\/a><\/li><li><a href=\"#Found_A_Better_Deal\"><span class=\"toc_number toc_depth_2\">4.3<\/span> Found A Better Deal<\/a><\/li><\/ul><\/li><li><a href=\"#More_Information\"><span class=\"toc_number toc_depth_1\">5<\/span> More Information<\/a><\/li><\/ul><\/div>\n\n<h2><span id=\"How_To_Cancel_Your_Broadband_Service\">How To Cancel Your Broadband Service<\/span><\/h2>\n<p>The way you cancel your home broadband service differs depending on whether you&#8217;re moving to another provider or whether you&#8217;re cancelling for another reason such as moving to another address:<\/p>\n<ul>\n<li><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-23970 size-medium\" src=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Openreach-Cabinet-250x160.jpg\" alt=\"\" width=\"250\" height=\"160\" srcset=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Openreach-Cabinet-250x160.jpg 250w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Openreach-Cabinet-768x491.jpg 768w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Openreach-Cabinet-40x26.jpg 40w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Openreach-Cabinet-100x64.jpg 100w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Openreach-Cabinet-500x320.jpg 500w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Openreach-Cabinet-750x480.jpg 750w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/08\/Openreach-Cabinet.jpg 919w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><strong>If you&#8217;re switching between two broadband providers that use the Openreach network<\/strong>, there&#8217;s no need to get in touch with your old provider. Simply order your broadband package from the new provider and they&#8217;ll arrange the cancellation of your old service for you. Both your old and new internet service providers (ISPs) will send you a letter in the post to confirm the switchover of your service.<\/li>\n<li><strong>If you&#8217;re switching between broadband providers that use different physical networks<\/strong>, you&#8217;ll need to get in touch with your old provider to cancel your service. This won&#8217;t happen automatically.<\/li>\n<li><strong>If you&#8217;re moving home or cancelling your service for any other reason<\/strong>, you&#8217;ll need to get in touch with your internet provider to cancel your broadband service.<\/li>\n<\/ul>\n<p>Providers using the Openreach network include <a href=\"https:\/\/kenstechtips.com\/index.php\/bt-broadband-review\">BT<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/ee-broadband-review\">EE<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/john-lewis-broadband-review\">John Lewis<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/now-broadband-review\">NOW Broadband<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/plusnet-broadband-review\">Plusnet<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/shell-energy-broadband-review\">Shell Energy<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/sky-broadband-review\">Sky<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/talktalk-broadband-review\">TalkTalk<\/a> and <a href=\"https:\/\/kenstechtips.com\/index.php\/vodafone-broadband-review\">Vodafone<\/a>. If you&#8217;re changing between these providers, it isn&#8217;t necessary to contact your old broadband provider first.<\/p>\n<p>Providers using a different physical network include <a href=\"https:\/\/kenstechtips.com\/index.php\/virgin-media-review\">Virgin Media<\/a> (which uses a cable-based network) and &#8216;altnet&#8217; <a href=\"https:\/\/kenstechtips.com\/index.php\/full-fibre-broadband\">full fibre broadband providers<\/a> such as Hyperoptic and Community Fibre. You&#8217;ll need to contact your old provider if you&#8217;re moving between any of these networks or an Openreach-powered service.<\/p>\n<p>If you&#8217;re inside the minimum term of your contract, an early exit fee may apply to your cancellation. Outside of the minimum term, there won&#8217;t be an early exit fee but there could be a 30-day notice period.<\/p>\n<p>The following in-depth guides can take you through the process of how you cancel your home broadband service:<\/p>\n<ul>\n<li><a href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband\/how-to-cancel-bt-broadband\">How to cancel your BT Broadband service<\/a><\/li>\n<li><a href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband\/how-to-cancel-ee-broadband\">How to cancel your EE Broadband service<\/a><\/li>\n<li><a href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband\/how-to-cancel-hyperoptic-broadband\">How to cancel your Hyperoptic service<\/a><\/li>\n<li><a href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband\/how-to-cancel-now-broadband\">How to cancel your Now Broadband service<\/a><\/li>\n<li><a href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband\/how-to-cancel-plusnet-broadband\">How to cancel your Plusnet Broadband service<\/a><\/li>\n<li><a href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband\/how-to-cancel-sky-broadband\">How to cancel your Sky service<\/a><\/li>\n<li><a href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband\/how-to-cancel-talktalk-broadband\">How to cancel your TalkTalk service<\/a><\/li>\n<li><a href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband\/how-to-cancel-virgin-broadband\">How to cancel your Virgin Media service<\/a><\/li>\n<\/ul>\n<h2><span id=\"Overview_of_Early_Exit_Fees\">Overview of Early Exit Fees<\/span><\/h2>\n<p>The following table shows a list of broadband providers in the UK and how much you&#8217;ll currently need to pay as an early exit fee if your cancel your service during the minimum initial term:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>Internet Service Provider<\/th>\n<th>Early Exit Fee<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>BT Broadband<\/td>\n<td>82.5% of remaining monthly charges<\/td>\n<\/tr>\n<tr>\n<td>EE Broadband<\/td>\n<td>Plan dependent (25-35% of remaining monthly charges)<\/td>\n<\/tr>\n<tr>\n<td>Hyperoptic<\/td>\n<td>Up to \u00a320 for broadband-only, \u00a325 for broadband and phone<\/td>\n<\/tr>\n<tr>\n<td>Now Broadband<\/td>\n<td>Plan dependent (\u00a310.32 to \u00a311.81 per remaining month)<\/td>\n<\/tr>\n<tr>\n<td>Plusnet<\/td>\n<td>Plan dependent (\u00a39.63 to \u00a312.15 per remaining month)<\/td>\n<\/tr>\n<tr>\n<td>Post Office Broadband<\/td>\n<td>Plan dependent (\u00a36.19 to \u00a320.37 per remaining month)<\/td>\n<\/tr>\n<tr>\n<td>Shell Energy Broadband<\/td>\n<td>\u00a315 cease charge, plus \u00a36.50 to \u00a318.50 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Sky<\/td>\n<td>Plan dependent (\u00a312.41 to \u00a324.23 per remaining month)<\/td>\n<\/tr>\n<tr>\n<td>TalkTalk<\/td>\n<td>Plan dependent (\u00a38.50 to \u00a310.50 per remaining month)<\/td>\n<\/tr>\n<tr>\n<td>Virgin Media<\/td>\n<td>Plan dependent (\u00a330.54 to \u00a350.46 per remaining month)<\/td>\n<\/tr>\n<tr>\n<td>Vodafone Broadband<\/td>\n<td>Up to 83.3% of remaining monthly charges<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If you&#8217;re outside the minimum term of your contract, you won&#8217;t need to pay an early termination fee. However, you may still be charged for the 30 days notice that you give to end your contract.<\/p>\n<p>In some cases, you might be able to cancel your broadband service without penalty. This is possible if you cancel your service within the initial 14-day cooling off period. It might also be possible if your broadband speed drops below a guaranteed minimum speed, or if your broadband provider raises your price by more than <a href=\"https:\/\/kenstechtips.com\/index.php\/mid-contract-price-rises\">the amount stated when you signed up for the service<\/a>.<\/p>\n<h2><span id=\"Early_Cancellation_Charge_By_Internet_Service_Provider\">Early Cancellation Charge: By Internet Service Provider<\/span><\/h2>\n<table class=\"table w-100\">\n<tbody>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kenstechtips.com\/images\/operators\/icon-100\/bt.png\" alt=\"\" width=\"50\" height=\"24\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"BT_Broadband\">BT Broadband<\/span><\/h3>\n<p><!--cancel-start(bt)-->Most of BT&#8217;s services including <a href=\"https:\/\/kenstechtips.com\/index.php\/bt-broadband-review\">BT Broadband<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/bt-sport-deals\">BT Sport<\/a> and <a href=\"https:\/\/kenstechtips.com\/index.php\/bt-tv-review\">BT TV<\/a> have an initial contract length of either 12 months, 18 months or 24 months. If you&#8217;d like to cancel your service during this minimum term, <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.bt.com%2Fhelp%2Fbroadband%2Fmanage-service%2Fthinking-of-leaving-bt-\" rel=\"nofollow\" data-aff=\"BT Broadband\" data-ourl=\"https:\/\/www.bt.com\/help\/broadband\/manage-service\/thinking-of-leaving-bt-\">you&#8217;ll need to pay<\/a> an early termination charge (ETC) to cover the remaining months on your contract.<\/p>\n<p>BT&#8217;s early termination charge is the total of the remaining monthly charges on your BT plan, less VAT and then a 1% discount. This works out as being 82.5% of your remaining monthly charges. The following example calculations are given in <a href=\"https:\/\/kenstechtips.com\/redir\/?go=http%3A%2F%2Fwww.bt.com%2Ftermcharges\" rel=\"nofollow\" data-aff=\"BT Broadband\" data-ourl=\"http:\/\/www.bt.com\/termcharges\">BT&#8217;s price guide<\/a>:<\/p>\n<blockquote>\n<ul>\n<li>Contracts prior to 2nd February 2020 \u2013 you have a monthly plan for \u00a330 a month, with three months left. We multiply \u00a330 by three, totalling \u00a390, and take VAT off that figure, leaving it at \u00a375. Finally, we take 1% off that figure, making your final Early Termination Charges \u00a374.25.<\/li>\n<li>Contracts started after 2nd February 2020 including a discount \u2013 you have a monthly plan for \u00a345 a month, with six and a half months left. You also may a monthly recurring discount of \u00a310. We multiply \u00a335 (\u00a345 -\u00a310 discount) by six and a half, totalling \u00a3227.5 and take VAT off that figure, leaving it at \u00a3189.58. We take 1% off that figure, making your final Early Termination Charges \u00a3187.69.<\/li>\n<\/ul>\n<\/blockquote>\n<p>If you cancel your service outside the minimum initial term, only a 30-day Notice Period Charge will apply to your cancellation.<\/p>\n<p>If you have a BT Mobile SIM card attached to your BT account, different cancellation fees will apply for BT Mobile. For more information, see our guide on <a href=\"https:\/\/kenstechtips.com\/index.php\/cancel\/how-to-cancel-bt-contract\">how to cancel a BT Mobile contract<\/a>. Alternatively, you can continue using your BT Mobile SIM cards after cancelling your other services but you&#8217;ll lose the \u00a35\/month discount for BT Broadband customers.<\/p>\n<p>You can cancel your BT service <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.bt.com%2Fhelp%2Faccount-and-billing%2Fmanage-account%2Fhow-to-change-or-cancel-a-bt-phone--tv-or-broadband-package\" rel=\"nofollow\" data-aff=\"BT Broadband\" data-ourl=\"https:\/\/www.bt.com\/help\/account-and-billing\/manage-account\/how-to-change-or-cancel-a-bt-phone--tv-or-broadband-package\">by calling them on 0800 783 1401<\/a>.<!--cancel-end(bt)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.bt.com%2Fhelp%2Faccount-and-billing%2Fmanage-account%2Fhow-to-change-or-cancel-a-bt-phone--tv-or-broadband-package\" rel=\"nofollow\" data-aff=\"BT Broadband\" data-ourl=\"https:\/\/www.bt.com\/help\/account-and-billing\/manage-account\/how-to-change-or-cancel-a-bt-phone--tv-or-broadband-package\">BT Website: Thinking of leaving BT?<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.bt.com%2Fbroadband\" rel=\"nofollow\" data-aff=\"BT Broadband\" data-ourl=\"https:\/\/www.bt.com\/broadband\">BT Website<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kenstechtips.com\/images\/operators\/icon-100\/ee.png\" alt=\"\" width=\"23\" height=\"40\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"EE_Broadband\">EE Broadband<\/span><\/h3>\n<p><!--cancel-start(ee)-->If you&#8217;re cancelling your <a href=\"https:\/\/kenstechtips.com\/index.php\/ee-broadband-review\">EE home broadband<\/a> service during the minimum contracted term, an early cancellation fee will apply.<\/p>\n<p>You&#8217;ll need to contact EE to <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fee.co.uk%2Fhelp%2Fhelp-new%2Fmanaging-and-using-my-account%2Fleaving-ee%2Fhow-do-i-cancel-my-broadband-landline-or-tv-plan\" rel=\"nofollow\" data-aff=\"EE Mobile\" data-ourl=\"https:\/\/ee.co.uk\/help\/help-new\/managing-and-using-my-account\/leaving-ee\/how-do-i-cancel-my-broadband-landline-or-tv-plan\">get a quote for your early cancellation charge<\/a>, but it&#8217;s typically around 25-35% of the remaining charges for your minimum term. This is because EE makes a reduction for VAT and any costs they save as a result of your cancellation (e.g. wholesale costs). They&#8217;ll then remove a further 4% as an early receipt discount:<\/p>\n<blockquote><p><strong>How do we calculate Early Cancellation Charges?<\/strong><\/p>\n<ol>\n<li>We add together all outstanding monthly (or other periodic) charges, excluding VAT. If you have a monthly recurring subscription discount we will take that into account<\/li>\n<li>We then reduce the charge to take account of any costs we save as a result of you leaving early, such as wholesale costs where applicable<\/li>\n<li>We then take off 4 per cent for early receipt<\/li>\n<li>Finally, we multiply this by the remainder of your minimum term to get the final cancellation charge<\/li>\n<\/ol>\n<\/blockquote>\n<p>The following example calculations are given in <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fee.co.uk%2Fhelp%2Fhelp-new%2Fbilling-usage-and-top-up%2Fcall-text-and-data-charges%2Fhow-much-do-home-phone-calls-cost\" rel=\"nofollow\" data-aff=\"EE Mobile\" data-ourl=\"https:\/\/ee.co.uk\/help\/help-new\/billing-usage-and-top-up\/call-text-and-data-charges\/how-much-do-home-phone-calls-cost\">EE&#8217;s home broadband price guide<\/a>:<\/p>\n<blockquote><p><strong>Example 1:<\/strong> you are on the Standard Broadband plan at \u00a331 a month, with a \u00a312 monthly discount, and cancel with 2 months left in your minimum term;<br \/>\nWe remove VAT from your monthly charge of \u00a319 (\u00a331-\u00a312) to get \u00a315.83<br \/>\nThen we reduce the charge to take account of costs we save to get \u00a37.09<br \/>\nWe take 4% for early repayment to get \u00a36.81<br \/>\nFinally we multiply this by the 2 months to get a cancellation charge of \u00a313.62<\/p>\n<p><strong>Example 2:<\/strong> you are on the Fibre Broadband plan at \u00a336 a month, with an \u00a311 monthly discount, and cancel with 6 months left in your minimum term;<br \/>\nWe remove VAT from your monthly charge of \u00a325 (\u00a336-\u00a311) to get \u00a320.83<br \/>\nThen we reduce the charge to take account of costs we save to get \u00a36.58<br \/>\nWe take 4% for early receipt to get \u00a36.32<br \/>\nFinally we multiply this by the 6 months to get a cancellation charge of \u00a337.92<\/p><\/blockquote>\n<p>If you have the old EE TV service, you&#8217;ll need to return your EE TV box within 30 days of cancelling your service (otherwise, a fee of \u00a3175 will be charged on your final bill).<\/p>\n<p>If your EE mobile phone is in receipt of a <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fshop.ee.co.uk%2Fbroadband%2Fdata-boost\" rel=\"nofollow\" data-aff=\"EE Broadband\" data-ourl=\"https:\/\/shop.ee.co.uk\/broadband\/data-boost\">mobile data boost<\/a>, you&#8217;ll lose this when you cancel your EE home broadband service.<\/p>\n<p>You can cancel your EE home broadband service <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fee.co.uk%2Fhelp%2Fhelp-new%2Fmanaging-and-using-my-account%2Fleaving-ee%2Fhow-do-i-cancel-my-broadband-landline-or-tv-plan\" rel=\"nofollow\" data-aff=\"EE Mobile\" data-ourl=\"https:\/\/ee.co.uk\/help\/help-new\/managing-and-using-my-account\/leaving-ee\/how-do-i-cancel-my-broadband-landline-or-tv-plan\">by giving them a call on 0800 079 0544<\/a>.<!--cancel-end(ee)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fee.co.uk%2Fhelp%2Fhelp-new%2Fmanaging-and-using-my-account%2Fleaving-ee%2Fhow-do-i-cancel-my-broadband-landline-or-tv-plan\" rel=\"nofollow\" data-aff=\"EE Mobile\" data-ourl=\"https:\/\/ee.co.uk\/help\/help-new\/managing-and-using-my-account\/leaving-ee\/how-do-i-cancel-my-broadband-landline-or-tv-plan\">EE Help article: How do I cancel my broadband, landline or TV plan?<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fshop.ee.co.uk%2Fbroadband\" rel=\"nofollow\" data-aff=\"EE Broadband\" data-ourl=\"https:\/\/shop.ee.co.uk\/broadband\">EE Broadband Website<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-25056\" src=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/02\/Hyperoptic-Logo-250x127.png\" alt=\"\" width=\"50\" height=\"25\" srcset=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/02\/Hyperoptic-Logo-250x127.png 250w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/02\/Hyperoptic-Logo-768x390.png 768w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/02\/Hyperoptic-Logo-40x20.png 40w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/02\/Hyperoptic-Logo-100x51.png 100w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/02\/Hyperoptic-Logo-500x254.png 500w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/02\/Hyperoptic-Logo-750x381.png 750w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/02\/Hyperoptic-Logo.png 800w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"Hyperoptic\">Hyperoptic<\/span><\/h3>\n<p><!--cancel-start(hyperoptic)-->If you cancel your <a href=\"https:\/\/kenstechtips.com\/index.php\/hyperoptic-broadband-review\">Hyperoptic<\/a> service during the minimum commitment period (normally the first 12 months), you&#8217;ll need to pay a \u00a320 service termination fee for a broadband-only service and a \u00a325 service termination fee for the broadband and phone service.<\/p>\n<p>Alternatively, if the remaining charges for your minimum commitment period are less than this, you&#8217;ll only be charged the remaining amount as your service termination fee.<!--cancel-end(hyperoptic)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.hyperoptic.com%2F\" rel=\"nofollow\" data-aff=\"Hyperoptic\" data-ourl=\"https:\/\/www.hyperoptic.com\/\">Hyperoptic Price Guide<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.hyperoptic.com%2F\" rel=\"nofollow\" data-aff=\"Hyperoptic\" data-ourl=\"https:\/\/www.hyperoptic.com\/\">Hyperoptic Website<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-25335\" src=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/03\/NOW-Broadband-Logo-250x86.png\" alt=\"\" width=\"50\" height=\"17\" srcset=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/03\/NOW-Broadband-Logo-250x86.png 250w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/03\/NOW-Broadband-Logo-768x263.png 768w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/03\/NOW-Broadband-Logo-40x14.png 40w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/03\/NOW-Broadband-Logo-100x34.png 100w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/03\/NOW-Broadband-Logo-500x172.png 500w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/03\/NOW-Broadband-Logo-750x257.png 750w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/03\/NOW-Broadband-Logo.png 1000w\" sizes=\"(max-width: 50px) 100vw, 50px\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"Now_Broadband\">Now Broadband<\/span><\/h3>\n<p><!--cancel-start(now)-->On <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.nowtv.com%2Fbroadband\" rel=\"nofollow\" data-aff=\"Now TV\" data-ourl=\"https:\/\/www.nowtv.com\/broadband\">Now Broadband<\/a>, you&#8217;ll need to pay an early termination charge (ETC) if you cancel your service during the minimum 12-month term (unless you&#8217;re on the <a href=\"https:\/\/kenstechtips.com\/index.php\/no-contract-broadband\">No Contact broadband<\/a> option).<\/p>\n<p>The <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fhelp.nowtv.com%2Farticle%2Fearly-termination-charges\" rel=\"nofollow\" data-aff=\"Now TV\" data-ourl=\"https:\/\/help.nowtv.com\/article\/early-termination-charges\">early termination charge<\/a> is based on the plan you&#8217;re on and the number of months remaining on your Now Broadband contract:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>Now Broadband Plan<\/th>\n<th>Early Termination Charge<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Brilliant Broadband<\/td>\n<td>\u00a310.32 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Fab Fibre<\/td>\n<td>\u00a310.33 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Super Fibre<\/td>\n<td>\u00a311.81 per remaining month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>This is pro-rated based on the number of days remaining on your contract with the final early termination charge rounded up to the nearest 25p. To give an example, a customer with three months remaining on Brilliant Broadband would be charged \u00a331 (\u00a310.32 x 3 months = \u00a330.96, which is then rounded up to give \u00a331).<!--cancel-end(now)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fhelp.nowtv.com%2Farticle%2Fearly-termination-charges\" rel=\"nofollow\" data-aff=\"Now TV\" data-ourl=\"https:\/\/help.nowtv.com\/article\/early-termination-charges\">Now TV Help: Early Termination Charges<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.nowtv.com%2Fbroadband\" rel=\"nofollow\" data-aff=\"Now TV\" data-ourl=\"https:\/\/www.nowtv.com\/broadband\">Now Broadband<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kenstechtips.com\/images\/operators\/icon-100\/plusnet.png\" alt=\"\" width=\"50\" height=\"35\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"Plusnet\">Plusnet<\/span><\/h3>\n<p><!--cancel-start(plusnet)-->On <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.plus.net%2Fbroadband%2F\" rel=\"nofollow\" data-aff=\"Plusnet Broadband\" data-ourl=\"https:\/\/www.plus.net\/broadband\/\">Plusnet<\/a>, the charge for ending your broadband or TV contract early will depend on when you started your contract.<\/p>\n<p>For customers who signed up to Plusnet before the 10th December 2019, the early termination charge will be as follows:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>Plusnet Broadband Plan<\/th>\n<th>Early Termination Charge<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Unlimited (ADSL)<\/td>\n<td>\u00a311.85 per remaining month (Broadband Only)<br \/>\n\u00a312.15 per remaining month (Broadband + Phone)<br \/>\n\u00a33.66 per remaining month (Line Rental Saver customers)<\/td>\n<\/tr>\n<tr>\n<td>Unlimited Fibre<\/td>\n<td>\u00a39.46 per remaining month (Broadband Only)<br \/>\n\u00a311.29 per remaining month (Broadband + Phone)<br \/>\n\u00a32.80 per remaining month (Line Rental Saver customers)<\/td>\n<\/tr>\n<tr>\n<td>Unlimited Fibre Extra<\/td>\n<td>\u00a39.63 per remaining month (Broadband Only)<br \/>\n\u00a311.61 per remaining month (Broadband + Phone)<br \/>\n\u00a33.12 per remaining month (Line Rental Saver customers)<\/td>\n<\/tr>\n<tr>\n<td>YouView TV<\/td>\n<td>\u00a31.80 per remaining month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Customers who signed up to Plusnet after the 9th December 2019 will need to obtain a personalised quote for their cancellation cost from Plusnet. The cancellation cost will be based on your remaining monthly payments, less VAT, any costs saved by Plusnet (e.g. wholesale) and 1% for early receipt of your payment. We expect this is likely to come out at around 30-40% of your remaining monthly costs.<!--cancel-end(plusnet)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.plus.net%2Fhelp%2Fmy-account%2Fearly-termination-charges%2F\" rel=\"nofollow\" data-aff=\"Plusnet Broadband\" data-ourl=\"https:\/\/www.plus.net\/help\/my-account\/early-termination-charges\/\">Plusnet Website: Early Termination Charges<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.plus.net%2Fbroadband%2F\" rel=\"nofollow\" data-aff=\"Plusnet Broadband\" data-ourl=\"https:\/\/www.plus.net\/broadband\/\">Plusnet Website<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kenstechtips.com\/images\/operators\/icon-100\/postoffice.png\" alt=\"\" width=\"50\" height=\"36\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"Post_Office_Broadband\">Post Office Broadband<\/span><\/h3>\n<p><!--cancel-start(postoffice)-->If you cancel your Post Office broadband or home phone service during the minimum initial term, you\u2019ll incur an early termination charge based on the number of months remaining on your contract:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>Post Office Broadband Plan<\/th>\n<th>Early Termination Charge<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Post Office Home Phone<\/td>\n<td>\u00a36.19 per remaining month (sign ups until the 31st January 2019)<br \/>\nNo early termination charge (sign ups from the 1st February 2019)<\/td>\n<\/tr>\n<tr>\n<td>Post Office Broadband Connect<\/td>\n<td>\u00a311.53 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Post Office Unlimited Broadband<\/td>\n<td>\u00a311.53 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Post Office Unlimited Fibre Broadband<\/td>\n<td>\u00a320.15 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Post Office Unlimited Fibre Broadband Plus<\/td>\n<td>\u00a320.37 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Post Office Broadband Basics<\/td>\n<td>\u00a311.53 per remaining month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>This charge is detailed within <a href=\"https:\/\/www.postoffice.co.uk\/broadband-phone\/prices\">the Post Office broadband &amp; home phone price guide<\/a>.<!--cancel-end(postoffice)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/www.postoffice.co.uk\/broadband-phone\/prices\">Post Office: Broadband &amp; Home Phone Price Guide<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/www.postoffice.co.uk\/broadband-phone\/unlimited-broadband\">Post Office Broadband &amp; Phone<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-24410\" src=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/10\/Shell-Logo-250x250.png\" alt=\"\" width=\"35\" height=\"35\" srcset=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/10\/Shell-Logo-250x250.png 250w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/10\/Shell-Logo-150x150.png 150w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/10\/Shell-Logo-40x40.png 40w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/10\/Shell-Logo-100x100.png 100w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/10\/Shell-Logo.png 500w\" sizes=\"(max-width: 35px) 100vw, 35px\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"Shell_Energy_Broadband\">Shell Energy Broadband<\/span><\/h3>\n<p><!--cancel-start(shellenergy)-->If you&#8217;re a customer of <a href=\"https:\/\/kenstechtips.com\/index.php\/shell-energy-broadband-review\">Shell Energy Broadband<\/a>, you&#8217;ll need to pay a \u00a315 cease charge and an early termination charge for ending your broadband contract early:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>Shell Energy Broadband Plan<\/th>\n<th>Early Termination Charge<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Fast Broadband<\/td>\n<td>\u00a36.50 per remaining month plus \u00a315 cease charge<\/td>\n<\/tr>\n<tr>\n<td>Superfast Fibre<\/td>\n<td>\u00a316.50 per remaining month plus \u00a315 cease charge<\/td>\n<\/tr>\n<tr>\n<td>Superfast Fibre Plus<\/td>\n<td>\u00a318.50 per remaining month plus \u00a315 cease charge<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>You&#8217;ll also need to return your router within 30 days of cancelling the service, or a fee of \u00a335 will be charged on your final bill.<!--cancel-end(shellenergy)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/www.shellenergy.co.uk\/info\/terms\/broadband\/list\">Shell Energy Broadband: Terms and Conditions<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/www.shellenergy.co.uk\/broadband\/products\">Shell Energy Broadband Website<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kenstechtips.com\/images\/operators\/icon-100\/sky.png\" alt=\"\" width=\"50\" height=\"31\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"Sky\">Sky<\/span><\/h3>\n<p><!--cancel-start(sky)-->If you&#8217;d like to cancel your <a href=\"https:\/\/kenstechtips.com\/index.php\/sky-broadband-review\">Sky Broadband<\/a> or Sky TV contract before the end of the minimum term (usually 12 months or 18 months long), you&#8217;ll need to pay an early termination charge for this.<\/p>\n<p>The following table shows the early termination charge for Sky Broadband contracts that include line rental within the price:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>Sky Broadband Plan<\/th>\n<th>Early Termination Charge<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Sky Broadband Essential<\/td>\n<td>\u00a313.91 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Sky Fibre Unlimited Pro (where taken after 15 May 2019)<\/td>\n<td>\u00a322.49 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Sky Broadband Superfast<\/td>\n<td>\u00a312.41 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Sky Broadband Ultrafast 1<\/td>\n<td>\u00a324.23 per remaining month<\/td>\n<\/tr>\n<tr>\n<td><a href=\"https:\/\/kenstechtips.com\/index.php\/sky-broadband-boost-review\">Sky Broadband Boost<\/a><\/td>\n<td>\u00a33.14 per remaining month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>Any discounts you have on your plan will be taken into account when calculating the early termination charge. The final amount will then be rounded up to the nearest 25p. The following worked example is given on <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.sky.com%2Fhelp%2Farticles%2Fcharges-for-ending-your-sky-contract-early\" rel=\"nofollow\" data-aff=\"Sky UK\" data-ourl=\"https:\/\/www.sky.com\/help\/articles\/charges-for-ending-your-sky-contract-early\">Sky&#8217;s website<\/a>:<\/p>\n<blockquote><p>You have Sky Broadband Essential for \u00a327.00 a month, and the Sky Broadband Boost Product for \u00a35.00 per month with four months remaining on your contract and a \u00a35.00 discount on Sky Broadband Essential.<\/p>\n<p>For Sky Broadband Essential (\u00a327.00) we\u2019ll deduct VAT, business costs and accelerated receipt discount, leaving \u00a313.91. We\u2019ll then deduct the \u00a35 discount for Sky Broadband Essential, giving a \u00a38.91 monthly ETC rate, then multiply this by four (your remaining months) and round up to the nearest 25p, totalling \u00a335.75.<\/p>\n<p>For Sky Broadband Boost (\u00a35.00) we\u2018ll deduct VAT, business costs and accelerated receipt discount, leaving \u00a33.14. Again, we\u2019ll multiply this by four (your remaining months) and round up to the nearest 25p, totalling \u00a312.75.<\/p>\n<p>Your total payable ETC would be \u00a348.50.<\/p><\/blockquote>\n<p>If you&#8217;re also cancelling your Sky TV contract, the early termination charge will be calculated as follows:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>TV Plan<\/th>\n<th>Early Termination Charge<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Sky TV Package<\/td>\n<td>\u00a316.36 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Multiscreen (taken before 4 March 2020)<\/td>\n<td>\u00a310.53 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Multiscreen (taken after4 March 2020)<\/td>\n<td>\u00a311.67 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Sky Q Multiscreen<\/td>\n<td>\u00a311.88 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Sky Q Bundle<\/td>\n<td>\u00a331.16 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Sky Q Silver Bundle (Including Sky Q Bundle)<\/td>\n<td>\u00a342.04 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Sky Q Silver Bundle (If keeping another Sky TV package)<\/td>\n<td>\u00a310.88 per remaining month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If you have a <a href=\"https:\/\/kenstechtips.com\/index.php\/sky-mobile-coverage\">Sky Mobile<\/a> handset or SIM card, your early termination charges will be different. See our guide on <a href=\"https:\/\/kenstechtips.com\/index.php\/cancel\/how-to-cancel-sky-contract\">how to cancel your Sky Mobile contract<\/a>.<!--cancel-end(sky)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.sky.com%2Fhelp%2Farticles%2Fcharges-for-ending-your-sky-contract-early\" rel=\"nofollow\" data-aff=\"Sky UK\" data-ourl=\"https:\/\/www.sky.com\/help\/articles\/charges-for-ending-your-sky-contract-early\">Sky: Charges for ending your Sky contract early<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.sky.com%2Fshop%2F\" rel=\"nofollow\" data-aff=\"Sky UK\" data-ourl=\"https:\/\/www.sky.com\/shop\/\">Sky Website<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kenstechtips.com\/images\/operators\/icon-100\/talktalk.png\" alt=\"\" width=\"50\" height=\"10\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"TalkTalk\">TalkTalk<\/span><\/h3>\n<p><!--cancel-start(talktalk)-->On <a href=\"https:\/\/kenstechtips.com\/index.php\/talktalk-broadband-review\">TalkTalk<\/a>, it&#8217;s possible to cancel your broadband service during the minimum term of your contract by paying an early termination charge. This is based on the number of months remaining on your contract:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>TalkTalk Broadband Plan<\/th>\n<th>Early Termination Charge<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Fast Broadband<\/td>\n<td>\u00a39.00 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Faster Fibre<\/td>\n<td>\u00a38.50 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Ultra Fibre Optic<\/td>\n<td>\u00a310.50 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Future Fibre<\/td>\n<td>\u00a35.00 per remaining month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>To cancel your service, you can call TalkTalk Customer Services on 0345 172 0046.<!--cancel-end(talktalk)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/community.talktalk.co.uk\/t5\/Articles\/Cancel-your-TalkTalk-service\/ta-p\/2204737\">TalkTalk Community &#8211; Cancel your TalkTalk service<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/www.talktalk.co.uk\/shop\/\">TalkTalk Website<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kenstechtips.com\/images\/operators\/icon-100\/virgin.png\" alt=\"\" width=\"50\" height=\"32\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"Virgin_Media\">Virgin Media<\/span><\/h3>\n<p><!--cancel-start(virgin)-->If you&#8217;re a <a href=\"https:\/\/kenstechtips.com\/index.php\/virgin-media-review\">Virgin Media<\/a> customer, you can cancel your contract subject to an initial 30-day notice period where you&#8217;ll pay full fees, followed by an early disconnection fee to take you to the end of your contract period. The early disconnection fee is as follows:<\/p>\n<table class=\"table table-ken table-sm table-bordered\">\n<thead>\n<tr>\n<th>Virgin Media Broadband Plan<\/th>\n<th>Early Termination Charge<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>M50 Broadband<\/td>\n<td>\u00a330.54 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>M100 Broadband<\/td>\n<td>\u00a335.52 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>M100 Broadband with Oomph<\/td>\n<td>\u00a332.20 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>M200 Broadband<\/td>\n<td>\u00a340.50 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>M200 Broadband with Oomph<\/td>\n<td>\u00a337.18 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>M350 Broadband<\/td>\n<td>\u00a345.48 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>M500 Broadband<\/td>\n<td>\u00a350.46 per remaining month<\/td>\n<\/tr>\n<tr>\n<td>Gig1 Broadband<\/td>\n<td>\u00a349.98 per remaining month<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>If you have other Virgin Media services such as home phone and TV, your early disconnection fees will be higher and <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.virginmedia.com%2Fshop%2Fthe-legal-stuff%2Fterms-and-conditions-for-fibre-optic-services%2Fearly-disconnection-fees\" rel=\"nofollow\" data-aff=\"Virgin Media\" data-ourl=\"https:\/\/www.virginmedia.com\/shop\/the-legal-stuff\/terms-and-conditions-for-fibre-optic-services\/early-disconnection-fees\">will be listed on this page<\/a>.<\/p>\n<p>The Early Disconnection Fee is capped at a maximum of \u00a3240 across all of your Virgin Media services. You&#8217;ll <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.virginmedia.com%2Fhelp%2Fvirgin-media-return-or-recycle-equipment\" rel=\"nofollow\" data-aff=\"Virgin Media\" data-ourl=\"https:\/\/www.virginmedia.com\/help\/virgin-media-return-or-recycle-equipment\">need to return all of the kit<\/a> provided to you by Virgin including your Virgin TV V6 box and your Hub 3 or Hub 4 home broadband router.<\/p>\n<p>To cancel your Virgin Media services, you can contact Virgin Media on 0345 454 1111 or <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.virginmedia.com%2Fhelp%2Fvirgin-media-how-to-cancel\" rel=\"nofollow\" data-aff=\"Virgin Media\" data-ourl=\"https:\/\/www.virginmedia.com\/help\/virgin-media-how-to-cancel\">through a page on their website<\/a>.<\/p>\n<p>If you have a Virgin Mobile handset or SIM card, see our guide on <a href=\"https:\/\/kenstechtips.com\/index.php\/cancel\/how-to-cancel-virgin-contract\">how to cancel your Virgin Mobile service<\/a>.<!--cancel-end(virgin)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.virginmedia.com%2Fshop%2Fthe-legal-stuff%2Fterms-and-conditions-for-fibre-optic-services%2Fearly-disconnection-fees\" rel=\"nofollow\" data-aff=\"Virgin Media\" data-ourl=\"https:\/\/www.virginmedia.com\/shop\/the-legal-stuff\/terms-and-conditions-for-fibre-optic-services\/early-disconnection-fees\">Virgin Media Terms &amp; Conditions: Early Disconnection Fees<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.virginmedia.com%2Fshop%2Fbundles\" rel=\"nofollow\" data-aff=\"Virgin Media\" data-ourl=\"https:\/\/www.virginmedia.com\/shop\/bundles\">Virgin Media Website<\/a><\/td>\n<\/tr>\n<tr>\n<td class=\"align-top text-center\" style=\"width: 75px;\"><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/kenstechtips.com\/images\/operators\/icon-100\/vodafone.png\" alt=\"\" width=\"50\" height=\"34\" \/><\/td>\n<td class=\"align-top\">\n<h3><span id=\"Vodafone_Broadband\">Vodafone Broadband<\/span><\/h3>\n<p><!--cancel-start(vodafone)-->If you&#8217;re a Vodafone home broadband customer, you can cancel your contract during the minimum contract period by paying an early termination fee. <a href=\"https:\/\/support.vodafone.co.uk\/Broadband-home-phone\/Cancellation-returns\/1464003162\/I-want-to-cancel-my-home-broadband-service.htm\">This is typically<\/a> 83.3% of all of the remaining payments on your contract (Vodafone offers a discount as they don&#8217;t charge VAT on the early termination fee).<\/p>\n<p>The following worked examples are given in the <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.vodafone.co.uk%2Fbroadband%2Fhomephone\" rel=\"nofollow\" data-aff=\"Vodafone Mobile\" data-ourl=\"https:\/\/www.vodafone.co.uk\/broadband\/homephone\">Vodafone home phone and broadband price guide:<\/a><\/p>\n<blockquote><p>Example 1: If you are a Pay Monthly Customer on the 24 month Superfast 2 plan with a \u00a33 Vodafone Together Discount and terminate your agreement with us with 6 months remaining in your Minimum Period, your Early Termination Fee would be \u00a332.76 (\u00a35.46 x 6 months left in contract).<\/p>\n<p>Example 2: If you are on the 12 month standalone Gigafast 100 plan and terminate your agreement with us with 4 months remaining in your Minimum Period, your Early Termination Fee would be \u00a3108.44 (\u00a327.11 x 4 months left in contract).<\/p><\/blockquote>\n<p>If you&#8217;re moving home to an address where Vodafone Broadband isn&#8217;t available, the early termination fee will be waived by Vodafone.<\/p>\n<p>If you&#8217;re cancelling your Vodafone mobile contract, see our guide on <a href=\"https:\/\/kenstechtips.com\/index.php\/cancel\/how-to-cancel-vodafone-contract\">how to cancel your Vodafone mobile contract<\/a> instead.<!--cancel-end(vodafone)--><\/p>\n<p><strong>Source:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.vodafone.co.uk%2Fbroadband%2Fhomephone\" rel=\"nofollow\" data-aff=\"Vodafone Mobile\" data-ourl=\"https:\/\/www.vodafone.co.uk\/broadband\/homephone\">Vodafone Home Phone &amp; Broadband Price Guide<\/a><br \/>\n<strong>Plan Information:<\/strong> <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fwww.vodafone.co.uk%2Fbroadband%2Fdeals%2Fsuperfast\" rel=\"nofollow\" data-aff=\"Vodafone Mobile\" data-ourl=\"https:\/\/www.vodafone.co.uk\/broadband\/deals\/superfast\">Vodafone Broadband Website<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<h2><span id=\"Alternatives_to_Cancelling_Early\">Alternatives to Cancelling Early<\/span><\/h2>\n<p>In general, it&#8217;s normally best to try and avoid cancelling your broadband contract early as you&#8217;ll need to pay an early exit fee for a broadband service that you aren&#8217;t able to use.<\/p>\n<p>In the following section, we&#8217;ll discuss a couple of alternatives to cancelling your home broadband service early, depending on the situation you&#8217;re in.<\/p>\n<h3><span id=\"Improving_Download_Speeds\">Improving Download Speeds<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-22152 size-medium\" src=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2018\/08\/London-Light-Trails-300x192.jpg\" alt=\"\" width=\"250\" height=\"160\" srcset=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2018\/08\/London-Light-Trails-300x192.jpg 300w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2018\/08\/London-Light-Trails-768x492.jpg 768w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2018\/08\/London-Light-Trails-40x26.jpg 40w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2018\/08\/London-Light-Trails-100x64.jpg 100w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2018\/08\/London-Light-Trails.jpg 1000w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/>If you&#8217;re suffering from poor download speeds, it&#8217;s worth checking a couple of things before you can change your internet provider.<\/p>\n<p>Firstly, it&#8217;s important to see if the poor download speeds are actually being caused by your internet connection or by your wi-fi connection.<\/p>\n<p>The best way to check is by plugging a wired device into your home broadband router using an Ethernet cable. If the poor download speeds are happening only when you&#8217;re connected to wi-fi, consider getting a wi-fi repeater or a mesh wi-fi networking solution (e.g. <a href=\"https:\/\/www.amazon.co.uk\/BT-seamless-connection-everywhere-complete\/dp\/B01NBMMVG7\/ref=as_li_ss_tl?dchild=1&amp;keywords=bt+whole+home+wi-fi&amp;qid=1597098017&amp;s=computers&amp;sr=1-2&amp;linkCode=ll1&amp;tag=cosbl08-21&amp;linkId=11b50db6bf80528a6f2b6943e1d5f3b0&amp;language=en_GB\" rel=\"nofollow\" data-aff=\"Amazon.co.uk\" data-ourl=\"https:\/\/www.amazon.co.uk\/BT-seamless-connection-everywhere-complete\/dp\/B01NBMMVG7\/ref=as_li_ss_tl?dchild=1&amp;keywords=bt+whole+home+wi-fi&amp;qid=1597098017&amp;s=computers&amp;sr=1-2&amp;linkCode=ll1&amp;tag=cosbl08-21&amp;linkId=11b50db6bf80528a6f2b6943e1d5f3b0&amp;language=en_GB\">BT Whole Home Wi-Fi<\/a> or <a href=\"https:\/\/www.amazon.co.uk\/Google-Wi-Fi-Whole-System-White\/dp\/B06XWL99TQ\/ref=as_li_ss_tl?ie=UTF8&amp;linkCode=ll1&amp;tag=cosbl08-21&amp;linkId=f7aeee3b64d685c139e3998ba14b7eaa&amp;language=en_GB\" rel=\"nofollow\" data-aff=\"Amazon.co.uk\" data-ourl=\"https:\/\/www.amazon.co.uk\/Google-Wi-Fi-Whole-System-White\/dp\/B06XWL99TQ\/ref=as_li_ss_tl?ie=UTF8&amp;linkCode=ll1&amp;tag=cosbl08-21&amp;linkId=f7aeee3b64d685c139e3998ba14b7eaa&amp;language=en_GB\">Google Wi-Fi<\/a>). Your broadband provider may also offer a service that improves your home wi-fi connection (e.g. <a href=\"https:\/\/kenstechtips.com\/index.php\/bt-complete-wifi-review\">BT Complete Wi-Fi<\/a>, <a href=\"https:\/\/kenstechtips.com\/index.php\/sky-broadband-boost-review\">Sky Broadband Boost<\/a> or <a href=\"https:\/\/kenstechtips.com\/index.php\/ee-smart-wi-fi-review\">EE Smart Wi-Fi<\/a>).<\/p>\n<p>If the issue with poor download speeds is indeed from your broadband connection, your provider may offer you penalty-free cancellation if it doesn&#8217;t meet the minimum guaranteed download speed. In this case, you could consider moving to another provider but you may experience the exact same problem elsewhere if it&#8217;s still being delivered through the same Openreach phone line connection. If so, you should consider changing to a broadband provider that uses a different physical network such as <a href=\"https:\/\/kenstechtips.com\/index.php\/virgin-media-review\">Virgin Media<\/a> (which uses a cable connection) or <a href=\"https:\/\/kenstechtips.com\/index.php\/three-homefi-review\">Three Broadband<\/a> (which uses a 4G or 5G connection).<\/p>\n<h3><span id=\"Moving_Home\">Moving Home<\/span><\/h3>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignright size-medium wp-image-22746\" src=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/02\/Home-Kitchen-300x199.jpg\" alt=\"\" width=\"250\" height=\"166\" srcset=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/02\/Home-Kitchen-300x199.jpg 300w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/02\/Home-Kitchen-768x508.jpg 768w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/02\/Home-Kitchen-40x26.jpg 40w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/02\/Home-Kitchen-100x66.jpg 100w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2019\/02\/Home-Kitchen.jpg 1000w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/>If you&#8217;re moving to another address, it might be possible to transfer your home broadband service to it. When you do this, you&#8217;ll be able to continue your current contract without paying any early exit fees (though some ISPs may require you to commit for another minimum term when you request a home move).<\/p>\n<p>In many cases, the broadband service available at your new address will be different to what you&#8217;re able to get at your current address. For instance, you might be moving to a home where you&#8217;re unable to get a service from your current broadband provider. In this case, you&#8217;ll need to check with your ISP to see what their policies are. For instance, Virgin Media will require you to pay the early disconnection fee in full. Meanwhile, Vodafone will waive their early termination charge when you move to an address where it isn&#8217;t possible to get Vodafone Broadband.<\/p>\n<h3><span id=\"Found_A_Better_Deal\">Found A Better Deal<\/span><\/h3>\n<figure id=\"attachment_26176\" aria-describedby=\"caption-attachment-26176\" style=\"max-width: 250px\" class=\"wp-caption alignright\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-26176 size-medium\" src=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room-250x141.jpg\" alt=\"\" width=\"250\" height=\"141\" srcset=\"https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room-250x141.jpg 250w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room-1024x576.jpg 1024w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room-768x432.jpg 768w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room-40x23.jpg 40w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room-100x56.jpg 100w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room-500x281.jpg 500w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room-750x422.jpg 750w, https:\/\/kenstechtips.com\/wp-content\/uploads\/2020\/06\/EE-Broadband-Router-Living-Room.jpg 1120w\" sizes=\"(max-width: 250px) 100vw, 250px\" \/><figcaption id=\"caption-attachment-26176\" class=\"wp-caption-text\">EE offers \u00a350 early cancellation credit on their home broadband service.<\/figcaption><\/figure>\n<p>If you&#8217;ve found a better broadband deal elsewhere, you&#8217;ll need to decide whether you&#8217;re still better off after paying the early exit fee from your old provider.<\/p>\n<p>To minimise any early exit fees you might need to pay, check to see if your new provider will allow you to delay the start date. Alternatively, they might agree to credit you for some of the early exit fees. For instance, EE offers <a href=\"https:\/\/kenstechtips.com\/redir\/?go=https%3A%2F%2Fshop.ee.co.uk%2Fbroadband%2Fswitch-broadband\" rel=\"nofollow\" data-aff=\"EE Broadband\" data-ourl=\"https:\/\/shop.ee.co.uk\/broadband\/switch-broadband\">a \u00a350 early cancellation credit<\/a> for customers who receive an early termination charge from their old provider.<\/p>\n<h2><span id=\"More_Information\">More Information<\/span><\/h2>\n<p>For more information on how to cancel your home broadband service, refer to your internet service provider&#8217;s website as linked to above.<\/p>\n<p>You can also read our <a href=\"https:\/\/kenstechtips.com\/index.php\/home-broadband\">in-depth guides to home broadband in the UK<\/a>, including our detailed reviews of all the major home broadband providers.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Find out how to cancel your home broadband service and how much it will cost you if you cancel during your contract. There are many reasons you might want to change your home broadband provider. For instance, you might be looking for faster download speeds elsewhere, you might be moving to another address or you [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":23813,"parent":28626,"menu_order":4,"comment_status":"open","ping_status":"open","template":"","meta":{"spay_email":"","footnotes":""},"class_list":["post-26662","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Cancelling Your Broadband Service: How To Cancel &amp; Early Exit Fees<\/title>\n<meta name=\"description\" content=\"Find out how to cancel your home broadband service and how much it will cost you if you cancel during your contract.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/kenstechtips.com\/index.php\/cancel-broadband-service\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Cancelling Your Broadband Service: How To Cancel &amp; 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