Vodafone’s Gigafast broadband offers download speeds of up to 900Mbps using full fibre technology. It’s available in 15 UK towns and cities.

In the UK, Vodafone’s Gigafast Broadband service is now available in 15 towns and cities. Making use of full fibre technology, Gigafast Broadband offers download speeds of up to 910Mbps (around 14 times faster than Superfast 2 Broadband). You can get a Vodafone Pro Broadband plan with Gigafast speeds for £60/month.

In this article, we’ll review Vodafone’s Gigafast Broadband service, including the plans available. We’ll also look at the speeds available on Gigafast Broadband, where you can get the service and the router that’s provided on it. Finally, we’ll look at alternatives to Gigafast Broadband from other UK internet service providers.

Vodafone Gigafast Plans

In the UK, Gigafast is Vodafone’s fastest home broadband service. It offers download speeds of up to 900Mbps using full fibre technology, which is around 14 times faster than Superfast 2 (which uses fibre-to-the-cabinet technology). It’s currently available in 15 towns and cities, unlike the Superfast Broadband service which is available to more than 90% of UK homes.

Gigafast Broadband Plans

At present, Vodafone offers a choice of the following plans on full fibre (FTTP) broadband:

  • Both Superfast 100 and Pro Superfast 100 give average download speeds of 100Mbps.
  • Pro Ultrafast 200 gives average download speeds of 200Mbps.
  • Pro Ultrafast 500 gives average download speeds of 500Mbps.
  • Pro Gigafast 900 gives average download speeds of 910Mbps. This is Vodafone’s fastest fibre broadband plan offering gigafast speeds.

If you choose one of the Pro Broadband plans, you’ll also get Vodafone’s Super WiFi service included. This gives you a Super WiFi Booster with a guaranteed Wi-Fi signal in every room of your home. You’ll also get 4G-based broadband backup along with a number of other benefits like WiFi Xperts and inclusive security.

The following table shows a list of Vodafone’s full fibre plans:

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Vodafone Broadband
Superfast 100
100Mbps download24 month contract£0£23.50/month
Vodafone Broadband
Pro Superfast 100
100Mbps download24 month contract£0£36.50/month
Vodafone Broadband
Pro Ultrafast 200
200Mbps download24 month contract£0£36.50/month
Vodafone Broadband
Pro Ultrafast 500
500Mbps download24 month contract£0£36.50/month
Vodafone Broadband
Pro Gigafast 900
910Mbps download24 month contract£0£60/month

See all Vodafone Gigafast Broadband Deals →

All of the Vodafone Broadband plans come on an 24-month contract and include a home phone line along with full fibre broadband.

Gigafast Xtra with Apple TV

In addition to their regular Gigafast broadband plan, Vodafone also offers the Pro Gigafast 900 Xtra plan (also known as Gigafast Broadband 900 with Apple TV). This gives you four additional benefits over the regular Gigafast 900 plan:

  • An Apple TV 4K set-top box (worth £179), allowing you to stream 4K ultra-HD content to your TV.
  • A one-year subscription to Apple TV+, allowing you to stream a variety of entertainment including Apple Original series.
  • Unlimited anytime calls to UK landlines & mobiles.
  • No price rises for the duration of your 24-month contract.

Full Fibre Speeds

On Vodafone’s full fibre broadband, there’s currently a choice of four different plans. The entry-level plan has average download speeds of 100Mbps, increasing up to 200Mbps, 500Mbps and 910Mbps on the more expensive plans.

The upload speed available on your service depends on the area you’re in:

  • If you’re in an Openreach location (currently Birmingham, Bristol and Liverpool), your average upload speed will be slower than your download speed. For instance, you’ll get 20Mbps upload on the entry-level Superfast 100 plan with 100Mbps download.
  • If you’re living in a CityFibre location, you’ll benefit from symmetrical speeds (where the upload speeds equal the download speeds on every plan). For instance, you’ll get 100Mbps upload on the entry level Superfast 100 plan.

The average download speed and upload speed for each Gigafast broadband plan is summarised in the following table:

Full Fibre Plan Average Download Speed Average Upload Speed
Superfast 100 100Mbps 20Mbps (in Openreach locations)
100Mbps (in CityFibre locations)
Ultrafast 200 200Mbps 30Mbps (in Openreach locations)
200Mbps (in CityFibre locations)
Ultrafast 500 500Mbps 20Mbps (in Openreach locations)
500Mbps (in CityFibre locations)
Gigafast 900 910Mbps 20Mbps (in Openreach locations)
900Mbps (in CityFibre locations)

Gigafast Towns and Cities

At present, Vodafone’s Gigafast broadband service is available to selected homes within the following 15 towns and cities:

UK Town or City Gigafast Network Provider Symmetric or Asymmetric Speeds?
Aberdeen CityFibre Symmetric
(up to 900Mbps download & upload)
Birmingham Openreach Asymmetric
(up to 900Mbps download & 115Mbps upload)
Bournemouth CityFibre Symmetric
(up to 900Mbps download & upload)
Bristol Openreach Asymmetric
(up to 900Mbps download & 115Mbps upload)
Cambridge CityFibre Symmetric
(up to 900Mbps download & upload)
Coventry CityFibre Symmetric
(up to 900Mbps download & upload)
Edinburgh CityFibre Symmetric
(up to 900Mbps download & upload)
Huddersfield CityFibre Symmetric
(up to 900Mbps download & upload)
Leeds CityFibre Symmetric
(up to 900Mbps download & upload)
Liverpool Openreach Asymmetric
(up to 900Mbps download & 115Mbps upload)
Milton Keynes CityFibre Symmetric
(up to 900Mbps download & upload)
Northampton CityFibre Symmetric
(up to 900Mbps download & upload)
Peterborough CityFibre Symmetric
(up to 900Mbps download & upload)
Southend-on-Sea CityFibre Symmetric
(up to 900Mbps download & upload)
Stirling CityFibre Symmetric
(up to 900Mbps download & upload)

If you’d like to check whether Vodafone Gigafast is available at your address, enter your postcode on Vodafone’s online availability checker.

Check Vodafone Gigafast Availability (vodafone.co.uk) →

If you’re not able to get Vodafone Gigafast where you live, you should still be offered a Vodafone Superfast broadband plan. You can get Superfast Broadband from just £19.50/month, with more than 90% of UK households able to get a Superfast service.

According to Vodafone, they’re currently in the process of rolling out Gigafast Broadband, with more than 3 million homes due to get it over the next year.

Vodafone Gigafast Router & Hub

Customers signing up for Vodafone Gigafast Broadband will be provided with a Vodafone Wi-Fi Hub router (also known as VoX 3.0 or THG3000G). This supports dual-band Wi-Fi 5 technology (802.11ac) for wireless connectivity in your home. It also has 4 Gigabit Ethernet sockets for connecting wired devices to your network and a USB port for attaching external storage or devices.

The Hub can be managed through the Vodafone Broadband app which has features like the ability to prioritise devices on your Wi-Fi network (Device Boost), to schedule internet downtime for your family (WiFi Scheduler) and to create a separate network for guests.

For more information and for detailed specifications, see the Vodafone Broadband website.

Alternatives

If you’re looking for an alternative to Vodafone’s Gigafast broadband service, there are a number of other gigabit-capable services.

Other gigabit broadband services include BT Full Fibre broadband, Hyperoptic and Virgin Media’s Gig1Fibre broadband. These broadband services differ significantly based on the areas they cover so it may be worth checking the availability of these services where you live.

ServiceAverage SpeedContract LengthUpfront PriceMonthly Price
Hyperoptic
Hyperfast (24 months)
900Mbps download24 month contract£0£35/month
Hyperoptic
Hyperfast
900Mbps download12 month contract£0£40/month
BT
Full Fibre 900
910Mbps download24 month contract£9.99£55.99/month
Vodafone Broadband
Pro Gigafast 900
910Mbps download24 month contract£0£60/month
Virgin Media
Gig1 Fibre
1104Mbps download18 month contract£35£64/month
To show you the most relevant plans, 1 similar but more expensive plans have been hidden. .

Other ultrafast broadband services may also be available (e.g. with speeds of up to 285Mbps using G.fast technology).

More Information

For more information about Vodafone Gigafast, please see Vodafone’s official website. You may also find it of interest to read our overview of Vodafone’s home broadband service.

Your Comments 39 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 39 comments from readers. You can add your own comment here.

  • City Fibre Installed to the house-Be careful when ordering gigafast fibre, it may say ‘You can expect Speeds of 910 up and download for a sustained period, if not contact us’……chatting with Vodafone when only getting 300/400, the actual you can expect is 455 as an average. Thats almost half of what you are paying for. Fortunatly we are in our 14 day period so have given them 72 hours to resolve or we will change supplier /or simply demand we pay for 455 up and download as supplied.

  • If anyone here has the Vodafone Superfast 100, is this a full fibre (no copper) product with landline phone connected directly into the router? Vodafone website mensions this plan alongside the standard 36 and 76 meg offerings and is called Superfast rather than Ultrafast/Gigafast.

    Also Vodafone website states Superfast 100 to have 100mbps average download, but up to 18Mbps upload speed. If this is FTTP shouldnt this be an Average upload of 18mbps? The table above shows 20mbps average so im lost as to what the upload is for this plan.

    Also strangely the full fibre plans do not seem to be available on Business products, only Residential. Any idea why this is, as this would unfortunately mean we as a business would not be able to get fttp from Vodafone.

  • Vodafone might be cheap but in my case we’re getting what we paid for….
    Bought their 100mps fiber deal mainly for Netflix and light internet use.
    It’s awful. Avoid them.
    I spent two and a half hours talking with them, being passed around like a bad fart only to be promised a call back the next day…. which didn’t happen.
    My girlfriend was in contact with them for 12 hours yesterday only to be told that she had been speaking to the wrong department as they didn’t deal with gigafast….this despite them taking all our details at the start of the conversation….
    Broadband will drop off for minutes at a time…often only sitting at 1 mps…
    Customer service is a joke.
    I do not recommend and I actively tell my friends not to touch them.

  • Brian Noble said:

    City Fibre have installed fibre to the end of my drive. What is the process for getting it installed for use in my home?

    • Graham Holmes replied:

      Order a full fibre package from Vodafone and a city fibre engineer will come out and add the wiring from the end of your drive to your house.

  • Patrick Bowley said:

    Shame as Vodafones down and upload speeds look good but there rates keep going up and up per month even when they promised we could get it in Manchester, for now we will stay with BT until they get their shop in order to entice BT customers over to Vodafone…

    • Hi Richard,
      Thanks for your comment. If you choose a Vodafone Pro Broadband plan, you’ll now get a 4G broadband backup dongle included. The Gigafast range doesn’t really exist any more as they changed things last Friday (you can now choose between Standard Broadband and Pro Broadband plans).
      Hope this helps,
      Ken

  • Sebastian Styles said:

    Vodafone don’t mention upload speeds on their site for some reason.

    Any idea what the average upload speeds would be available on the Gigafast 500 service in the Birmingham area?

      • Darren Brittain replied:

        upload should be 10% of download speed. so if you have 500Mbps then in theory you should get 50Mbps UL. im currently with virgin (changing to vodafone next month) and i pay for 200Mbps though more often than not i get over 200Mbps. however, my UL pretty much stays at 20Mbps

        • Hi Darren,
          Thanks for your comment. Yes, I believe Virgin Media have configured their network so the upload speeds are approximately 10% of downloads. However, the set up is slightly different on Vodafone so the upload speeds won’t necessarily be the same!
          Ken

    • Darren Brittain replied:

      also, if you live in birmingham (just up the road from me), your upload speed (according to the kenstech tips website) says you should get 115Mbps

  • I’ve just been told categorically by Vodafone that the Vodafone Together discount does not apply to any Gigafast products.

    • Hi Nic,
      Thank you for the heads up about this. I’ve just checked and you’re right in saying that they no longer offer this discount on Gigafast plans. It’s a real shame they’ve withdrawn the discount for new Gigafast customers (it used to be a £5/month discount not that long ago). Customers will now need to choose a Superfast plan if they want to benefit from the Vodafone Together discount.
      Thanks again,
      Ken

  • I have just ordered 500 in Aberdeen. It’s due in January but after reading your comments I’m having second thoughts. What does the small print say with regards to guaranteed speeds, cancelling etc? I’ll keep my BT fibre going for now at 70 but the new cable is already laid in my street which will only give 300 Max speed I’m hearing.

    • You will always get 500mb/s no matter what.

      99% of speed issues are caused by noisy phone lines, this also effects the majority of fibre connections as they are only Fibre To The Cabinet which means there’s still a copper phone line involved.

      Gigafast is full Fibre To The Home. FTTH does not use phone lines so doesn’t suffer any speed issues.

      I’m on gigafast 900 and I get the full 900 up / down at all times. It’s awesome.

  • Installed the fibre two weeks ago on 500mb contract in Aberdeen, total waste of time. I was on 30mb landline contact with Vodafone before which timed out all the time. I though the fibre would solve my issues it’s better but still poor. Vodafone blame the WiFi settings which I’ve changed several time, but I have cat6 cables going to PS4 and laptop they are 15mbs down load and 60 mbs up load. Before change the WiFi settings it speed tested at 400-500mbs but you couldn’t load a web page and app games would time out ???.

  • I had to cancel my open reach gigafast 500 installation due to having covid. Vodafone said they would call me the next day to reschedule after my isolation period. They never did and openreach turned up. Two weeks later I contacted them and after numerous people promising to call me back after being on the phone for 2 hours daily for 3 days and being redirected six times per call they try to arrange a new appointment but will have to cancel the order with openreach and the new order will cost ten pound a month more on my monthly plan and my mobile customer discount no longer applies.
    I am glad I have now cancelled my order they are disgraceful and I will be cancelling my mobile plans.Beware on numerous occasions I asked for confirmation of my order and plan pricing only to be fed numerous excuses.Their customer service and online agents\robots make my blood boil.Full of inconsistent lies.

    • Neil mickowski replied:

      Yeah Keith I am a mobile contract customer and I feel the same when having to deal with them direct. There’s nothing wrong with their products/services, just their customer service needs a lot of work. You can’t rely on vodaphone to get anything right. The simplest of things to, they mess up. I was only looking to see how good quality their new gigafast is.

  • Hello,
    A week ago they installed GigaFast 500 into our house, into the front room anyway. As they’d dug the road up 3x in the last year we thought they must have got it right so switched from BT at end of term.

    1) Failed to move our old landline number to new line within cutoff date
    2) No device whether phone/ tv/ pad/ gaming or anything works seamlessly any more, who has patience for Netflix buffering anymore!! It’s not 2005!
    3) Speed has never been anything like advertised OR what they say it is at the small box before the router…. eg 30mbps upstairs in spare room/ office where it’s mostly needed!! Was 65 on BT 2wks ago!
    4) Router can only be in the front room of our old Victorian house, which means most of it goes out the front window… grr….

    Customer services very ‘nice’ saying “Oh it might be a faulty router…” REALLY?! Or
    Can you leave your work laptop plugged in and work from the front room so we can measure it… 72 hrs later = no everything is fine.

    As yet we haven’t been offered a solution and are considering switching back to BT!!

    • It sounds like your problem is your WiFi not your internet connection. For gigafast you need a high end wifi6 router that’s able to deliver the high speeds.

      The router that Vodafone supply is actually very good, however if you are getting poor reception in some of your rooms you need a mesh router setup.

  • hi i have the gigafast 100 package but my average speed over 55 speed tests on speedtest.net is only 21.8 mb download speed and i am getting very little help from vodafone there is nothing wrong with the line it has been down for 6 days but the speeds have been a problem from the start

    • Neil mickowski replied:

      Which part of the UK are you from my friend? I am from Scotland and wanted to see how fast and good it is. I know they had bad customer services because I’m a mobile contract customer. Their services I get is really good but when I talk to them for any reason, the trouble starts. The simplest thing also… they mess up.

  • Interesting topic, I just had a chat with Vodafone on this very subject and they gave me the same “Beaming” technology sales pitch.

    Not convinced it won’t be a headache and recent dealings with Vodafone customer service has been unbelievably bad

  • Barry Stevens said:

    We just had Gigafast broadband from vodafone. They installed it last Tuesday , a week ago, and still it isn’t working as we were informed. We get 52 Mbs download and 48 upload, in fact my wife actually had on 23 Mbs download this evening. Our last supplier was running at 70 Mps so this a step , actually a leap, backwards. Has anyone else experienced this and what can be done to rectify it. As things are I’m tempted to return to my old supplier.

    • Barry can I ask: where abouts in the UK are you? We’re considering this in MK at the moment but I’m dubious! Has your WiFi range improved? We have terrible range in our property at present.

      • Barry Stevens replied:

        Good evening Jolene. I’m in Bletchley and have been with Plusnet which has been pretty well okay but this Gigafast looked good and was able to save me a bit of cash. Sadly, I was sold on the promise that I’d get 100Mbs download and upload, which has not been the case. I’ve been getting speeds varying from 50 to 71Mbs. Tonight they tell me it’s because my wife and are I using WiFi, not ethernet. Tomorrow I’ll Buy a long enough cable and give it one last try, mainly for my wife who plays some game (Farmville) on her PC which won’t load on Vodafone. As for WiFi range I don’t see any improvement, sorry.
        Regards,
        Barry

        • Thank you Barry for your reply. We solely use WiFi so you comment is really interesting. After some extensive research yesterday I think we will stick with plusnet tbh.
          I had a live chat with Vodaphone yesterday, and after asking about range this was their reply…
          “our new router which has just been released offers unique beam forming technology so rather than simply casting out a WiFi signal it individually targets heavy using devices so they retain the speed they require rather than dropping the signal”
          If you happen to contact them at any time regards your own situation maybe that information will come in handy.
          Good luck and thank you again.

        • Gary Phillips replied:

          Hi Barry, can you advise of you still have issues with this provider? I am looking to renew my service with either BT (my current provider) or this new Gigabit Broadband from Vodafone, would like to hear your thoughts

          • Barry Stevens replied:

            Good evening Gary, unfortunately I still am not sorted out to my satisfaction and I’m dealing with the Directors Office. The only way to get the speed they advertise is connecting our PC’s with ethernet cables and even then it varies, sometimes dramatically. I have been with Plusnet for a couple of years and was getting a constant 70 Mbs with them. I’ve had as low as 28 Mbs with this supplier and I’m really unhappy.
            Hope that resolves your question
            Regards,
            Barry

    • Hi Rob,
      Thanks for your comment. There’s no separate line rental fee for your landline connection – it’s all included in the Vodafone Together plan. There are no minutes included on the landline however – you’ll need to pay the rates listed here (whereas the calls are included if you’re calling on your mobile phone).
      Hope this helps,
      Ken

  • Great article Ken, do have a few questions for you though i’m afraid…

    how much difference does an external 4g antenna make?
    do you need line of sight for a directional antenna?
    Is a 15m STA extension between the antenna and router likely to add much latency on the download speed?

    TIA,

    Mark

    • Hi Mark,
      Thanks for your comment! To answer each of your questions in order:
      1. An external antenna can often make a large difference in the download speed and stability of your 4G home broadband service. There isn’t a hard and fast rule, however, on how much it improves it – this really depends on what coverage was like before adding the antenna. There’s more information here in case it’s helpful!
      2. It’s obviously preferable to have line of sight, but I don’t think this is a strict requirement of being able to use an antenna.
      3. Typically, it’s best to use the shortest possible length of cable. Otherwise, you’ll find signal losses from the cable will cancel out any benefit from using an external antenna (possibly even making it worse than to start with!). I’d personally be very hesitant to use anything longer than a 5m cable. Is there a reason that a shorter length of cable wouldn’t work for you (e.g. could you re-position the router to be closer to the antenna)?
      Ken

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