Vodafone offers Big Value Bundles from £10 on Pay As You Go, giving you an allowance of data with unlimited minutes and texts.

In the UK, Vodafone has updated their line-up of Pay As You Go bundles with a range of new Big Value Bundles from £10 per month.

You’ll now get unlimited minutes and unlimited texts on all Big Value Bundles, plus 7GB of inclusive data on the £10 plan. This increases to 20GB data for £15 and 40GB data for £20. You can also get a 5G-ready bundle with 100GB data for £30 and unlimited 5G data for £40.

In this article, we’ll review Vodafone’s Big Value Bundles. We’ll start by looking at the new Pay As You Go bundles from Vodafone and what you’ll get included on each one. We’ll also look at some of the features and benefits including Total Rollover, VeryMe Rewards and the ability to use it without a contract. We’ll then look at how you can buy a Big Value Bundle and at the coverage that’s available on Vodafone.

Prices From: £10 per month
Big Value Bundles:

All Vodafone Big Value Bundles include unlimited minutes & texts.

Key Features:
Coverage:
  • 4G coverage from Vodafone
  • 5G coverage on plans from £30

Vodafone Big Value Bundles

In the UK, Vodafone offers Pay As You Go bundles known as Big Value Bundles. Available from £10, each of the bundles gives you unlimited minutes, unlimited texts and a data allowance to use over 30 days.

At present, you can choose from the following Big Value Bundles:

NetworkMinutesTextsDataMonthly
Cost
VodafoneUnlimitedUnlimited7GB£10.00
VodafoneUnlimitedUnlimited20GB£15.00
VodafoneUnlimitedUnlimited40GB£20.00
VodafoneUnlimitedUnlimited100GB£30.00
VodafoneUnlimitedUnlimitedUnlimited£40.00

All of the Big Value Bundles last for 30 days, after which you can renew it to get a fresh set of allowances. Your unused data can be rolled over into the following month’s bundle and there’s access to VeryMe Rewards included in your plan.

Because the Big Value Bundles are a Pay As You Go product, there’s no contract or credit check required to get one. You also get the flexibility to change your bundle at any time (e.g. upgrading to a bundle with more data or downgrading to a cheaper bundle to save money).

If you don’t want to buy a 30-day Pay As You Go bundle, you’ll pay Vodafone’s standard Pay As You Go 1 rates instead. This is £1 per day for unlimited minutes, unlimited texts and 50MB of data. You’ll only pay this on the days that you use your mobile phone – there’s nothing to pay on the days that you don’t. See our Vodafone Pay As You Go 1 review for more information.

Features & Benefits

Total Rollover

Total Rollover is one of the key benefits of Vodafone’s Pay As You Go bundles. It allows you to roll over any unused data into the following month’s allowance.

To give an example, the £10 Big Value Bundle normally includes 7GB of data per month. If you have 1GB of unused data in the current month, your data allowance the following month will be increased to 8GB.

Total Rollover is only available when you automatically renew onto the same Big Value Bundle. It isn’t available if you renew your bundle early or if you switch to a different bundle (e.g. changing from the £10 Big Value Bundle to the £15 Big Value Bundle). Your unused allowances can only be rolled over once and cannot be rolled over multiple times. However, your rolled over data will always be used first. This maximises the amount of data you have leftover to roll into the following month.

VeryMe Rewards

As a Vodafone Pay As You Go customer, you’ll also get access to the VeryMe Rewards programme. This gives you access to exclusive giveaways and offers from brands like Costa Coffee, Thorntons, Vue and Greggs.

You can access new rewards every week through the My Vodafone app. This includes a treat every Friday as part of Vodafone’s #FeelGoodFriday campaign.

No Contract & No Credit Check

All of Vodafone’s Big Value Bundles are available on a 30-day rolling basis with no contract and no credit check.

One benefit of this arrangement is you’ll get lots of flexibility. You can change your plan whenever you like (e.g. upgrading to a plan with more data or downgrading to a cheaper plan with less data). If required, you can also renew your bundle early to get a fresh allowance of data.

As the Big Value Bundles are a Pay As You Go product, you can use them if you don’t want the hassle of going through a credit check. It also isn’t possible to run up a large unexpected bill, making it a good option if you’re looking to get a SIM card for your kids.

5G Ready Bundles

If you choose the £30 or £40 Big Value Bundle, you’ll have access to Vodafone’s 5G network.

When using 5G on Vodafone, you can benefit from an average download speed of 150-200Mbps. This is about five to ten times faster than 4G which has an average download speed of 23-35Mbps. You’ll also benefit from more network capacity and a lower amount of latency.

On the £40 Big Value Bundle, you’ll get unlimited data and 5G without any speed restrictions.

Pay As You Go Phones

Most Vodafone Pay As You Go customers choose to order a free SIM card for their existing mobile phone. However, if you like, it’s also possible to buy a new Pay As You Go phone at the same time.

If you choose to buy a new Pay As You Go phone from Vodafone, there are a variety of devices available from manufacturers like Apple, Huawei, Motorola, Nokia, Samsung, Sony and more. You can get a low-cost smartphone for as little as £35, increasing up to £600 for the latest high-end devices.

If you order a Vodafone Pay As You Go SIM card, it will work inside any unlocked handset.

Buying a Big Value Bundle

If you’re new to Vodafone Pay As You Go, you can order a free SIM card online. When you do this, you can choose your Big Value Bundle:

NetworkMinutesTextsDataMonthly
Cost
VodafoneUnlimitedUnlimited7GB£10.00
VodafoneUnlimitedUnlimited20GB£15.00
VodafoneUnlimitedUnlimited40GB£20.00
VodafoneUnlimitedUnlimited100GB£30.00
VodafoneUnlimitedUnlimitedUnlimited£40.00

Meanwhile, if you’re an existing Vodafone Pay As You Go customer, you can buy a Big Value Bundle through this page on Vodafone’s website. You can also call 2345, or you can send a text message with a bundle code as follows:

Your Chosen Bundle How To Buy Your Big Value Bundle
£10 Big Value Bundle Text BIGVALUE10 to 2345 from your Vodafone PAYG handset
£15 Big Value Bundle Text BIGVALUE15 to 2345 from your Vodafone PAYG handset
£20 Big Value Bundle Text BIGVALUE20 to 2345 from your Vodafone PAYG handset
£30 Big Value Bundle Text BIGVALUE30 to 2345 from your Vodafone PAYG handset
£40 Big Value Bundle Text BIGVALUE40 to 2345 from your Vodafone PAYG handset

Once you’ve purchased a Big Value Bundle, it will automatically renew every 30 days so long as there’s enough credit on your account. If you don’t want this to happen automatically or if you want to change your plan, you can dial 2345 from your Vodafone Pay As You Go phone.

Network & Coverage

2G & 4G Coverage

Vodafone offers 99% population coverage on their 2G and 4G networks in the UK.

Before signing up for Vodafone Pay As You Go, it’s worth checking to make sure you can get coverage where you live. To do this, enter your postcode on Vodafone’s online coverage map:

Check Vodafone Coverage (vodafone.co.uk) →

On Vodafone’s 4G network, it’s possible to get download speeds of up to 450Mbps in some cases. However, the average speeds available on 4G will normally be closer to 23-35Mbps.

For more information, you can read our full guide to Vodafone’s network and coverage.

5G Coverage

Customers choosing the £30 or £40 Big Value Bundle will also have access to Vodafone’s 5G network.

On Vodafone’s 5G network, you can access download speeds of up to 1,000Mbps in some cases. However, average download speeds will normally be closer to 150-200Mbps. You’ll also benefit from more network capacity and a lower amount of latency.

Tethering & Personal Hotspot

Tethering or personal hotspot refers to the process of sharing your smartphone’s internet connection with another device (e.g. with your laptop or tablet). It’s a convenient way of getting a mobile broadband connection on your other devices.

You can tether on all of Vodafone’s Pay As You Go bundles. Any data that’s used through tethering functionality will simply come out of the data allowance on your Big Value Bundle.

Keeping Your Phone Number

It’s easy keeping your current phone number when you move to Vodafone.

To transfer your phone number to Vodafone, start by asking your current mobile network to provide you with a PAC Code. You can get one through your mobile network’s website or app, or by texting PAC to 65075.

You can then order your new Pay As You Go SIM card from Vodafone’s website. Once you’ve done that and once you’ve activated your SIM card, you can provide your PAC Code to Vodafone through this online form. They’ll schedule the transfer of your phone number (normally for the next working day).

It isn’t possible to transfer Pay As You Go credit from another mobile network to Vodafone. You should therefore try to use it up before the number transfer happens.

For a step-by-step guide on transferring your phone number to Vodafone, please select your current mobile network from the dropdown menu below:

PAC Code Finder: Transfer Your Phone Number to Vodafone

Select your current mobile network:

  More Options

Frequently Asked Questions

What Pay As You Go bundles are available from Vodafone?
Vodafone currently offers a choice of five Pay As You Go bundles:
  • £10 Big Value Bundle: Unlimited minutes, unlimited texts and 7GB data.
  • £15 Big Value Bundle: Unlimited minutes, unlimited texts and 20GB data.
  • £20 Big Value Bundle: Unlimited minutes, unlimited texts and 40GB data.
  • £30 Big Value Bundle: Unlimited minutes, unlimited texts and 100GB data (5G ready).
  • £40 Big Value Bundle: Unlimited minutes, unlimited texts and unlimited data (5G ready).
Does Vodafone offer a £5 Big Value Bundle?
In the past, Vodafone also offered a £5 Big Value Bundle with 150 minutes, 250 texts and 100MB of data. This was withdrawn from sale in November 2019. Vodafone’s new Big Value Bundles start from £10 for 30 days and include unlimited minutes, unlimited texts and a much larger amount of data.
How does Total Rollover work on Vodafone Pay As You Go?
When you automatically renew your Big Value Bundle, any unused allowances from the previous bundle will rollover automatically. For instance, if you have 1GB of unused data from a £10 Big Value Bundle, your data allowance the following month will be increased from 7GB to 8GB.
How does Big Value Bundles compare to Pay As You Go 1?
On Vodafone’s Big Value Bundles, your credit is converted automatically into a 30-day allowance of minutes, texts and data.

If you don’t want to top-up your phone every month, Vodafone’s Pay As You Go 1 is a good alternative. You’ll pay £1 per day when you use your mobile phone. This gives you unlimited minutes, unlimited texts and up to 50MB of data.

What coverage will I get on Vodafone Pay As You Go?
On Vodafone Pay As You Go, you’ll get access to 99% population coverage on Vodafone’s 2G, 3G and 4G networks. If you buy the £30 or £40 Big Value Bundle, you’ll also get access to Vodafone’s 5G network included.
Can I keep my current phone number?
Yes. It’s a straightforward process to keep your current phone number. Ask your old mobile network to provide you with a PAC Code. You can get one through your mobile network’s website or app, or by texting PAC to 65075. The PAC Code should then be provided to Vodafone once you’ve activated your new Pay As You Go SIM card.

More Information

For more information on Vodafone’s Big Value Bundles, please refer to Vodafone’s official website.

Your Comments 81 so far

We'd love to hear your thoughts and any questions you may have. So far, we've received 81 comments from readers. You can add your own comment here.

  • I was able to get the £5 BVB for my new PAYG SIM via login to the account through the Vodafone website in August 2020 but I also note that it’s not advertised on the general website. 100MB for £5 is not “Big Value” compare to the £10 offering but I don’t need more.

  • James Buckley said:

    I got the 5 pound bundle in June 2020, I just texted BVB5 to 49501. I use a Nokia Dumbphone with Opera Mini 8- and it compresses the pages that i visit. For example, if I want to visit Facebook it only uses up 3 Kilobytes. By my estimate (100 MB per month), I could load up facebook around 30,000 times before running out of data.

  • As an existing PAYG customer (SIM registered in July 2016) I managed to “downgrade” my Big Value Bundle to the £5 version.

    The way I did this was to text “BIGVALUE5” to 2345 having already topped up. This was on 7th March this year.

    The reply from Vodafone was: “Hello. We’ve added your £5 Big Value Bundle, giving you 150 mins, 250 texts and 100MB of data for 30 days. This renews every 30 days if you’ve enough credit. Any unused minutes, texts or data you have will roll over into the next 30-day period. To opt out call 2345 free. On Pay as you go 1 too? Just to note, if you use up your allowance, the £1 daily limit won’t apply and you’ll pay different rates. Head to http://www.vodafone.co.uk/bvb for terms.”

    Hope this is useful to someone. Couldn’t find a reference to a £5 bundle on the Vodafone website, does this not work on a new PAYG SIM?

  • Hi Ken

    Can I use in TP link pocket wifi portable instead of the smartphone to do the tethering/hotspot?

    Using the Voxi or vodafone plan for the pocket wifi and across europe (not UK) for less than a month

    • Hi Sim,
      Yes, it should be possible to do this – you can simply put the Vodafone or VOXI SIM card inside the pocket wi-fi device.
      Hope this helps,
      Ken

    • Hi Heather,
      Thanks for your comment. It should be possible to purchase a Vodafone Pay As You Go SIM card at some UK supermarkets, convenience shops and mobile phone stores. You’ll probably find that there’s a small fee for the SIM card when you get it in person (around £1, or increasing to as much as £10 when you buy at the airport).
      Ken

  • Hi there, I am from New Zealand and are in Euro zone fore three months and have vodafone pay as you go. Would I be able to use the same sim in 10 months time, for another 3 months if I dont keep it topped up. Would it still be active

    • Hi Paul,
      Thanks for your comment. Yes, Vodafone includes Turkey as part of their Europe Zone, so you can use your allowances at no extra charge when travelling to Turkey.
      Hope this helps,
      Ken

  • Hi,

    im from south africa, but am going to Uk next week and then around europe. I want to have a sim that would work in most European countries, when im not on wifi. a one month bundle would be perfect. Would all of those networks above work in europe, and would the costs for roaming be about the same, or are there some differences and pitfalls i need to be aware of?

    • Hi Al,
      Thanks for your comment. Yes, all UK mobile networks that offer international roaming on their SIM cards are now legally obliged to offer roaming at no extra cost within the EU. Therefore, you can pretty much choose a Pay As You Go bundle from any network, and you can continue using the allowances whilst you travel around Europe.
      Hope this helps,
      Ken

  • Rhett Hammond said:

    I didn’t realise crediting my account my account wasn’t enough. You actually have to BUY the bundle or they nick two pounds of credit when you use your data, not only a pain in the arse, it feels a bit like theft…

  • Very disappointed in the service l got, bought a new phone and got a contact l didn’t want, l cancelled it very quickly now l have found out because of that unwanted contact l am no longer in the friends and family account l have been in for years, thanks to a jobs worth in the Vodafone shop . Not happy

  • I been buying 10 BVB FOR THE LAST YEAR AND I ISUALLY GET 500 MINUTE UNLIMTED TEXT BUT ALL OF A SUDDEN IM BEING TOLD THE PACKAGE WITH 500 MINUTES DONT EXIST IM NOT GOING MAD to be told its only 250 minutes now rip off absolute rip off

    • Hi Steve,
      To my knowledge, I’m not aware of Vodafone offering 500 minutes on the £10 Big Value Bundle, unless this was part of a time-limited promotion they might have been running. Have you considered other mobile networks instead? For instance, giffgaff offers unlimited minutes, unlimited texts and 3GB of internet for £10/month, so the extra minutes should hopefully make this even better than the deal you previously had from Vodafone.
      Hope this helps,
      Ken

    • Hi Valentina,
      Many thanks for your comment. I’m not aware of Vodafone selling a 30GB recharge card on Pay As You Go in the UK. Could it be possible you’ve purchased another product (e.g. mobile broadband or something else outside the UK)?
      Ken

  • Andrew Mcclelland said:

    I’ve got a pay as u go £20 bundle an it keeps cutting me off when I make a call an it says I’ve no talk time , but I thought i has a thousand minutes , so what happening

  • my pay as you go bundle of 10£ expires on the 15th sept. i hv about 950 rewards points. i will not be renewing the bundle after 15th as i am leavin uk on the 26th sept. will i be able to use the rewards point to use data and texts after non renewal?

    • Hi BG,
      You can see the Vodafone Rewards catalogue here. I’d probably recommend trying to use the points before you leave the UK (e.g. you could buy a NOW TV entertainment pass, a Selfie Stick or something like that). Alternatively, you could use your Reward points to buy an allowance (e.g. 350 points for up to 500MB data to use over a week).
      Hope this helps,
      Ken

  • Jenny Mackenzie said:

    Hi Ken!
    First and foremost, a huge “Thank You” for all the hard work you put into continuing to maintain this brilliant resource! 🙂 If I may I’d like to correct a couple of things about the Vodafone bundles, and also to share my experience with PAYG here in the UK.

    Vodafone have modified the £30 bundle, since 1st July. It now offers Unlimited texts, 3000 minutes of UK calls, and 20GB data. Another point worth highlighting is that unused data ROLLS OVER – which I think is unique among the PAYG offers.

    ALSO important to note: the bundle can be used exactly as in the UK in many non-EU countries (obviously within the EU, roaming charges have been abolished by all carriers). My own situation is that I divide my time between (non-EU) Switzerland and the UK for work, and I need a generous allowance of both calls and data here, but as a part-time resident, I cannot commit to a monthly contract. However, I can afford a decent bundle.

    In fact TWO: I have the £30 bundles from both O2 and Vodafone. Both have their strengths and their weaknesses – fortunately not the same!! But it means I have a combined 40GB of tetherable data, up to 20GB of which can be rolled over to the next month, and when I arrive back in Switzerland I don’t need to rush to insert a local SIM before using my phone or fear horrific costs.

    O2 offer great customer service; Vodafone’s is virtually non-existent.

    O2 doesn’t allow me to roll over data, or use my bundle in another country, but it offers great international rates from the UK via O2 WorldChat.

    I do realise that £60 a month will seem OTT to some readers, but in the end it comes down to “horses for courses” doesn’t it? I have no landline, no broadband in this country. So that sum represents the totality of my telephone and internet spend with two reliable 4G carriers. I regularly tether to my laptop and tablet, and have no problems either uploading work or relaxing with Netflix or Amazon video.

    Anyway, forgive the lengthy post, but I hope it might help some other trans-national professional like me to find reliable, cost-effective communications solutions, which can be very difficult for folk without a permanent address in the UK.

    • Hi Jenny,
      Wow, thank you so much for your super detailed contribution as well! I’ll update the information about Vodafone’s new Big Value Bundles very shortly. Thanks also for the information about EU roaming – you might also be interested to take a look at this article which discusses the new EU roaming legislation (including which mobile networks allow you to roam in Switzerland, fair usage policies for roaming in Europe, etc).
      Thanks again!
      Ken

  • Hi namesake,

    There is an error in your report.

    “ASDA Mobile makes use of coverage from EE, whilst giffgaff makes use of coverage from Vodafone.”

    giffgaff actually makes use of coverage from O2.

    Love your column, thanks for all the interesting info.

    Best regards,

    Ken.

    • Hi there fellow Ken,
      Many thanks for the heads up about this! Looks like I made a typo and failed to pick up on it whilst proof-reading it over! I’ve now amended it as suggested – thanks so much for letting me know about this!
      Ken

  • ive been with Vodafone for years but over time there service has gotton so bad where i live i decided to look for a better network. In my location im at now the 4g signal is terrible and nearly every network i see is cheaper than Vodafone,ive decidded to move over to giffgaff which has the o2 network with great signal on 4g in my area,and the £10 buddle much cheaper than Vodafone.
    I was able to keep the same number also u just need the pac code from Vodafone and pump the code and number you want to keep in your account settings on giffgaff website and 4 days later you have the same number.The move from Vodafone was very easy and they gave me he pac code by phone and also followed with a text ty for that Vodafone,thought it would be a nightmaire but it all went well

  • Minh Hoang Ke said:

    I want to ask, I did top up £20 to new sim card, I did not buy bundle but vodafone did auto buy bundle and minus £20 from my balance. I want to top up for unlock phone. Can I complain and take £20 back?

    • Hi Minh,
      Sorry about this – unfortunately, Vodafone will automatically do that if you’re subscribed to their Big Bundles tariff (to avoid this, you’ll need to choose one of their other tariffs e.g. Freebie Data). As you weren’t aware this would happen and as you were topping up specifically to unlock your handset, I’d recommend giving Vodafone Customer Services a call (dial 191 from your Vodafone handset or call 03333 040 191 from any other phone). If you haven’t used the bundle, they might be able to cancel it and return the credit to your account.
      Hope this helps,
      Ken

  • I have been robbed blind the last couple days by Vodafone. I have put nearly £80 quid on trying to get my £40 big bundle, and all it repeats is, “I don’t have enough credit”, when I still have at least £48, also my date has run out on previous bundle, so should be able to buy one. I’m sick of Vodafone, therefore, leaving once credit runs out.

  • I got a 10 pound freedom freebee on the 26/09/15 it is now 10/10/15 and my unlimited texts have stopped sending, this is not the first time this has happened. I am really not happy with it and I am thinking about leaving Vodafone.
    I called the 191 but it just confused me as I didn’t know what do it and it was frustrating.

  • I have spent £30 I really want my £10 big bundle plus I want my £20 back, been with Vodafone for years an this is how they get money out of you

  • hi, i have tried for the last two, three days to try and buy the £10 big value bundle, the auto recorded messages says that it has gone through and they will send me a message when i am able to use it but they havnt sent me a message what should i do?

    • Douglas tuesday replied:

      I recently bought a Vodafone smart 4 max. I have cancelled my 20 pound bundle and prior to my bundle expiring I have successfully bought a 10 pound bundle but this has not appeared on my phone. Any thoughts.

  • Bought a £10 bundle pack yesterday, it’s saying the sim Is activated as it was a new SIM card I got aswell but for some reason my texts wont send when I am meant to get unlimited texts with the bundle deal. It also keeps saying no service then coming back on. Any help? Getting very annoyed, paid for something I can’t even use, need a solution and fast???

    • Hi Caitlen,
      Thanks for your comment. Unfortunately, it sounds as if you might have either poor coverage or a misconfiguration on your Vodafone handset. The best thing to do is probably to bring your handset into a Vodafone retail store: they should be able to take a look at the handset and should hopefully help in diagnosing the problem.
      Ken

    • Hi Vi,
      Thanks for your comment. Unfortunately, you will need to put extra money on if you want to send MMS picture messages on Freedom Freebees/Big Value Bundles. Picture messages are 36p each and are excluded from your bundle allowances.
      To save money, I would suggest you instead send the picture message via an app on your smartphone (e.g. use something like WhatsApp or Facebook Messenger). There’s no extra charge when sending photos through an app and the data usage comes out of your normal data allowances.
      Ken

  • Barry Stavers said:

    I have one of those Vodafone mobile wifi units. I have used up the initial preloaded data. How do I top it up and what will I get for my money?

    Thanks

    • Hi there,
      For more information on topping up your Vodafone mobile broadband dongle, see this page on Vodafone’s website (you can click the link to “buy a data plan”). A list of available data packs can be found here on Vodafone’s website (click the ‘Pay As You Go’ option). To summarise, you can buy a 30 day data pack: it’s £3 for 200MB, £5 for 250MB, £10 for 1GB or £20 for 3GB of data.
      Hope this helps,
      Ken

  • cherril Anderson said:

    Twice I’ve bought a ten pound freedom freebie and twice I’ve been given unlimited texts and 500mb of data but no minutes of calls. How do I dort this out?

  • It shows unlimited text when I top up, but when I reach/send a 1000 I cannot send any more text? What’s the problem with that? Shouldn’t it be unlimited

  • I’ve never had a Vodafone freebee, just bought a phone and put £10.00 on it… got my freebie but after two hours I haven’t received the 30 days free internet which I was promised in store. please help thank you. Neil

  • Jeanne O'Brien said:

    I bought a £15 freedom freebie on the 28th December 2014, and do not appear to have any minutes added to this pack. Can you help please?

    • Hi Jeanne,
      Is it possible your Freedom Freebee bundle has just expired today (it’s just gone 30 days since the 28th December). If you were charged for the Freebee but you didn’t receive minutes for the whole of the past month, it’s probably worth asking Vodafone Customer Services (dial 191 from your Vodafone handset). Unfortunately, it’s only Vodafone who can investigate this further as only they have access to your account.
      Ken

  • Twice I have phoned & set up a freebee bundle & both times have been told I will be sent a message within an hour and I’m still waiting 2 days later not happy at all

  • I have just topped up £20 and usually I would get the £20 plan with 500 minutes, unlimited texts and I think it’s unlimited data. I rang 2345 back up a few minutes later to find out it’s taken £2 away, now I can’t get my plan.
    The £10 one isn’t enough minutes etc for me… I’m a young mum and don’t have enough money to carry on buying top ups that aren’t going to work, I’m really disappointed that the £2 went for no reason, as I’ve not used it for anything. The last time I topped up it was 20 pound and Vodafone to it all so I don’t know how I could have used it, and I haven’t used the lending £3 either, as it’s £2 that’s come off out of the blue for nothing.
    I’ve had enough of Vodafone taking advantage of this, as last time it never gave me my plan either and ended spending the credit because I needed it. I have a 4month old and only get £34 pound for him and myself and that’s all. I haven’t got money to carry on topping up because Vodafone is a terrible network! And I don’t have money to get my phone unlocked to other networks or to buy a new phone!!

  • I put 10 pounds on my phone and I did not get the package deal that I was meant to have so I went and put another 5 pounds on so that I could get my freebee. I think vodafone is rubbish so I am thinking of going back to giffgaff and leaving vodafone

  • Hello
    I went to the newsagents yesterday to get a voucher and top up my freebee, on doing so Ithen phone 2345 and enter the number on the voucher. Why was this not deemed as a freebee top up only standard top up, I have used the phone today only to find out I have only 2 pounds of credit left, I feel vodaphone goes out of its way to entrap people by making it difficult to add the freebee using a voucher topup.

    what have I done wrong please, how can I be sure this will not happen again.

    regards

    duncan

    • Hi Duncan,
      Thanks for your comment. Was the previous Freedom Freebee still active on your account (i.e. was it still within 30 days of your previous top-up)? If so, the top-up wouldn’t have converted into a Freebee automatically. This is because, unfortunately, it’s not possible to renew your Freebee early.
      If your previous Freedom Freebee has already expired then the top-up should have been converted automatically into a 30-day Freedom Freebee. In this case, it’s worth getting in touch with Vodafone Customer Services on 191. They should hopefully rectify their mistake and add the Freedom Freebee retrospectively to your account. They should also refund your previous out-of-Freebee spending.
      Ken

    • Hi Pat,
      Thanks for your comment. With Freedom Freebees, your top-up is converted automatically into a 30-day bundle. For instance, if you were to top-up £10 then you’d automatically have the £10 Freedom Freebee bought from your credit. You’ll have 150 minutes, unlimited texts and 500MB of internet to use though the airtime balance on your account will be zero.
      Hope this helps,
      Ken

  • Are the out of bundle charges which apply once you have used up the freebies limited to the initial cost, ie if you top up £10, use your allowance and use £10 of other stuff dose the sim stop charging?
    I’m worried that the kids could run up big bills if its not capped.
    Thanks

    • Hi Derrick,
      Thanks for your comment. Unfortunately, the out-of-bundles charges will not be capped. If the allowances in your bundle have all run out, you’ll pay a rather punitive 35p/minute and £2/day for up to 50MB of internet. It’s also not possible to renew your bundle early which underlines the importance of choosing the right bundle (i.e. there’s no possibility to upgrade from the £10 to £20 Freebee in the middle of the month). To reduce the chances of running up a large bill, you could make sure there’s very little credit on the SIM card (it’s only possible to spend money that’s been topped up to the SIM card – no credit facilities are available on Pay As You Go).
      Alternatively, consider a network such as giffgaff. £10/month will get you 500 minutes, unlimited texts and 1GB of internet. Out of bundle rates are lower at 10p/minute and 20p/day for up to 20MB of internet. You’re also able to renew your bundle early (so you simply buy a new £10 bundle if the 500 minutes runs out early). You can get a free SIM card here.
      Hope this helps,
      Ken

    • Hi Kimberley,
      You can find out the remaining allowances on your Freedom Freebee plan by calling 2345 from your Vodafone PAYG handset. You could also use the My Vodafone app (available on iPhone, Android and BlackBerry).
      Hope this helps,
      Ken

  • Hi I’ve bought new google phone with sim and got a ten pound too up to receive the 30 days data I’ve now topped up twice with same amount and still waiting to receive this. Obviously I. Now have used the top up but can u please tell me how long it is before you take the ten pound for data thanks

    • Hi Sharon,
      Thanks for your comment. Have you double-checked that you’re on the Freedom Freebees tariff as opposed to another tariff (e.g. Freebees Minutes)? If you’d like to switch to the Freedom Freebees tariff, dial 4354 from your Vodafone PAYG handset. You should then be able to buy the £10 Freebee. Alternatively, if you meant the Freebee Data tariff, you’ll need to call 4358 to switch to the tariff. More info about the different tariffs here.
      Ken

  • Hello Kat,
    I have topped up £20 for the freebee data payg plan and noted I can keep the £20 credit. I used £5 to buy for the extra local minutes. The question is that can I use the remaining credit £15 plus I top up £5 again for the following month to start another £20 freebee data plan ? Or the credit inside can only buy all other extra?

    • Hi Iris,
      The Freebee Data plan allows you to keep your £20 credit (it’s different from the Freedom Freebees mentioned in this article). On Freebee Data, you receive 1GB of UK data every time you top-up (the free data will last for 30 days). Next month, you’ll need to top-up another £20 in order to get the free data from Vodafone. If you don’t, you’ll pay the normal PAYG rates of £2/day for up to 50MB of internet. You could also convert £5 of credit into 500MB of data (you can call 34441 if you’d like to do this).
      Hope this helps,
      Ken

    • Hi Kat,
      Thanks for your comment. Unfortunately, it’s not possible to transfer credit between networks. Hence, you can’t transfer your Vodafone credit to your boyfriend’s account which is on O2.
      Sorry I couldn’t be more helpful.
      Ken

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